Acacio quickly diagnosed why my lawn light stopped working. I particularly appreciated how he educated me on electrical safety and ensured that the fix he implemented was permanent and safe. To top it all off the cost for the fix was fair! I'm definitely continuing my VIP membership because every service I've had from Plumbline does make me feel like a VIP! read more

I had 3 kitchen shut off vales replaced, a kitchen faucet replaced ( which I bought) and a new garbage disposal replaced. I pd $2300.00 for all of this. I feel I was highly overcharged. The tech did a good job and everything looks good so far. Again, the price was outrageous. I have used Plumbline before for a water heater replacement. I felt the price was fair and the job was done well, but after this last job, I doubt I will recommend Plumbline or use them again. I'm giving only 2 stars for the price. read more

We asked Plumbline to quote us a Heat pump system, that was eligible for the Xcel Heatpump rebate. Jay Sohn, the sales guy showed up. Made a comment that a heat pump system could cost $10,000 or more, and looked at me like...."Can you afford that?" He walked around the house, did not appear to make any notes, and then left. (Never to be heard from again.) So.....two weeks later, it's difficult to take these folks seriously. Rog read more

I recently had plumbing work done by Plumbline Services. Some general plumbing work along with replacing my garbage disposal. upon receiving the bill , being a fairly trusting person, I signed the bill and paid it. Later I checked the bill and was horrified by the what they charged me to replace my garbage disposal. I provided the new disposal and they charged me $394.00 to install it. I am a senior citizen and feel I was taken advantage of by these people. I've replaced a number of these in my younger years and even though I wasn't a plumber it never took me over an hour. $394.00 for less than an hours work. I will never use these people again or would I recommend them to anyone else. read more

we had unbelievably good service from PlumbLine! We I've in the foothills and have our hot water heater in a crawls space. It was an ordeal with the Jefferson County inspectors, but PlumbLine came through with flying colors! They did a fabulous job! We couldn't be happier with them! Thank you to Carolyn, in the office, and the plumbers who did a really great job! Recommend them to everyone! Bill and Dot Mechtenberg *disregard typing errors read more

I can't say enough good things about Dylan and Plumbline Services. I told them up front that all I was interested in was getting my kitchen sink drain snaked; I didn't need them to assess my entire household plumbing system and tell me I needed thousands of dollars in repairs like almost all other major plumbing services will do. They 100% kept their word: they got here quickly, Dylan was professional and efficient, he didn't try to upsell me, and left me with some advice on how to keep the drain running clear in the future. I will definitely use Plumbline for my next plumbing issue. read more

DO NOT USE. They quoted us $26,000 for a job another company did for $4,000. They are a bunch of salespeople that claim they're master plumbers. Pay a little extra for a sewer line clean. Don't be tempted by the cheap sewer cleaning. They will get their line stuck and threaten to charge you $500 to cut it and leave it. Other companies don't do that. read more

Totally unacceptable, I made an appointment with Plumbline 3 days ago for them to come out and diagnose an open low pressure switch, my appointment window was 1-5pm today (Wed). At 4:45 pm I still had not received the promised call from a technician 30-45 min before their arrival so I call them. The first person who answered the phone had no idea what was going on "I have no information for you", and when I received a call back I was told that their technicians are busy, can't come, and the next available appointment is Saturday! My AC hasn't worked in a week and the temperature will be in the 90's for the next 3 days! I received no apologies, and they were unwilling to adjust anything on their end to get me in sooner. Apparently it's my problem that they just can't cover all of the appointments that they make and they can't be bothered to proactively reach out to the customers when they can't honor an appointment. BEWARE: There is no such thing as a confirmed appointment from Plumbline. read more

Do NOT use this this service. I had a leaky hot water heater, they came out and quoted me $4,000, saying I needed to replace the whole hot water heater and do a bunch of other work to bring things to code. There were no issues with the hot water heater other than the leak at the hot water hookup, so I refused to believe I needed to replace it. I had another plumber come out and look at it, he tightened the hookup and said it was fixed. He had to charge me $130 for the visit, but the work itself didn't even cost that much. He said there were no other issues with the unit and it could last me another 5-7 years. I am so glad I got a second opinion. read more

So I called to get my furnace fixed. They sent me Preston Walker. Turned out to be more of a salesman that a repair tech. He didn't even try to fix my furnace. Barely looked at it. Took a bunch of pictures and then quoted me $1500 dollars to replace the motor. Told me it wasn't worth it because I had problems with my AC as well. Leaking from the coil. I ended up getting a quote to replace the entire furnace. $8700 hundred dollars. Called a friend and family member told him everything. He works HVAC in Florida. Told me that it was probably the CAPACITOR. 20 BUCKS!!! and it works been out of heat for days. Trying to figure out finances and options. Thanks Plumbline you're not going to get my business EVER. read more

We just had a visit from Ryan to inspect our HVAC system before winter and he was extremely knowledgeable and professional!

I am very pleased with the service I received for my AC. My technician Tony was efficient, kind, very professional and up front with not only the issue but the cost as well. I will continue to use plumbline for future issues in my home. read more

We had thoroughly wonderful experience with Plumbline Services. As a contractor for Home Depot, they came to my Arvada home and evaluated a non functioning 20 year old air conditioning unit determining that it needed replacement. Bryan Barrazza was the technician that performed the initial evaluation of the system. Based on Bryan's assessment, Jay Sohn designed a quality Carrier system, offering several options all at reasonable prices and oversaw every aspect of the project. Once we finalized all the details, they were able to schedule the install for the next day! We were in the middle of a heat wave so this was very welcome news. Jay was professional and very capable at managing not just the ordering process, but also the install to completion the following day and all post-install follow up. His communication skills throughout the process kept us informed every step of the way. The installation crew that was led by an individual named Carl and his team of 2 others was thoroughly professional. Matt Hurt was the electrician on the project. They were careful not to damage anything in our house and completed the job mid afternoon delivering us nice cool air. Everyone on the crew were professional and the quality of their work was meticulous. I am completely happy with the entire process and the final result. I highly recommend Plumbline Services for HVAC installs. read more

On time. Courteous. Austin was Personable. Responsive to my needs and suggestions. I had about 9 electrical issues to work on, it took the whole day.​ New wiring, ​​new switches, new receptacles-plugs. Very easy explanations of what he was doing and why. ​ read more

I had new flooring put in recently and had to have the toilet removed to get the bathroom done. Home Depot was in charge of the project and sent Plumbline Service technician Garret Pacheco to remove it, which he did. He told me the water shut off behind the toilet wasn't working and had to be replaced for $449.35. Wanting to get the job done, I paid for it. I asked for a receipt and he said he would email it to me. That was on July 26, 2022. My flooring was completed August 2nd so Home Depot tried to schedule a plumber from Plumbline to come return the toilet to the bathroom. Before he was done, he asked me to come look at the toilet saying it was not draining right and proceeded to take some toilet paper, throw it in the toilet and flushed it. It worked perfectly! He went on to tell me if there was a big load, the toilet would not be able to handle it. I weigh 115 lbs. and don't think there has ever been or will be a big load going down that toilet! I informed him that it worked fine and I didn't think I needed to fix it. I then asked him again for the receipt; he apologized and said he'd email it to me right away. I still haven't got it! I think this technician scammed me the first time and thought he'd try it again. He removed the toilet July 26th and was to come put it back after the flooring was finished. Home Depot Scheduling tried to get Plumbline back to do the job, but left numerous messages with them for days, ending up with getting Management involved. Two weeks and two days later the same technician finally came! Their trucks and advertisements all say "Service today! Guaranteed!" POOR Customer service! read more

My grandson's hot water tank finally gave up the other night. Being an older home and not well maintained by previous owners there was no choice but to replace the old beat up thing. I went to Home Depot, found a tank, paid for it and Plumbline was calling to make an appointment even before I left the store. It was great. After Mike Quarry came to the house, looked at the mess, he told me what I should expect, etc. Changing a hot water tank isn't just that simple. Codes changed and I could see why some of the changes were needed. Either way I wanted everything up to code for 2023 and spanking new things. It couldn't be done that day so he came back the next day bright and early with Cameron. I had a problem with my bank but while I was out getting that straightened out Mike and Cameron were plugging away. They finished way early, got everything looking really nice and boy am I happy. The best of this transaction is I had gotten some summer crude so that I was so sick that Mike just guided me through what needed to be done and why and what the solution was. I was so happy with that. Since I live down the street from my grandson's I asked Mike if he would mind if I went home to sleep. He said I should probably do that. My grandson's who are 24 and 19 were home so they didn't need me. Mike and Cameron finished up early and called me. I'm telling you I was so happy but still sick. Mike was patient with me and explained as much as my mind could handle in a way that was not threatening, not condesending and truly was a help. I had to return the other tank but that was nothing compared to having a new working tank. And they cleaned up like a champ. They came to a mess but left it all cleaned up. I liked Mikes work so much I invited him back this coming Wednesday to repair something that needed to be replaced. And I have other stuff for him to do. Thanks Mike and thanks Cameron!!! read more

This company is absolutely awful. They were all nicely/nice until you hand over the check. Their follow-up and customer service is repulsive. They destroyed my backyard (some of which was expected). They ripped my redwood deck off its foundation and left it in the middle of my yard for over a month. They finally put it back poorly. They did not have my permission to do it and I was told beforehand they wouldn't need to. They severed my sprinkler line, and left it unmarked. They ripped out my backyard fence and left me nothing to try and rebuild it. This all happened in December of 2022. I have tried numerous times to get someone to replace/repair some of what they destroyed/damaged, absolutely no response from anyone. Oh for the days when the customer comes first. It says on their vans "Satisfaction Guaranteed". Nope, not this customer, who plopped down over $20,000.00. Greed indeed! I strongly suggest you NOT ever use Plumbline. read more

If I could give zero stars I would. I had a nightmare experience with this company. First off, their commercials give the impression that they respond promptl, however, that is false. I had a sewer leak, which I thought would be urgent but it took them a week and a half to even come out. Second, after the initial inspection, I was left hanging. I called on multiple occasions only to be sent to voicemail, which only further delayed action being taken on the leak. After calling 2 other companies and getting outrageous quotes, I decided to give Plumbline a second chance. The INCOMPETENT plumber, Dave, who had been the last at my property called me to tell me to call someone else because my job "was too complicated". I was upset because of the stalling and a service manager called me back immediately after his call and told me that they would get to the bottom of this and take care of me. Well, the next day I get a call from a different service manager, rudely declining the job and basically calling me a liar saying that no one had discussed "taking care of me" when I had text messages to prove otherwise. He stated that he "didn't want to risk the safety of his crew". So finally I had one last company come out, Bell Heating and Plumbing, and guess what it was? I had a clog which was causing water to spill over underneath the toilet. No broken pipes, no need to crawl or dig in the crawl space! It took Bell 30 seconds to diagnose and if Plumbline had plumbers who were competent, they would have seen that as well! DO NOT WASTE YOUR TIME WITH PLUMBLINE!! THEY DO NOT KNOW WHAT THEY ARE DOING!! read more

DISAPPOINTED - I will give them a few stars because they are timely and efficient when it comes to getting someone out in a day or two/their prices are predictable being a big brand company but they told me I needed a full sewer line replacement so I had another small business sewer company come out and check out the main line and they not only quoted me a more reasonable price but actually helped us find a solution that is not a full repair (we didn't need to do a full repair). Plus our technician couldn't even clear the drain which they have a note on their website saying " If the drain technician cannot clear your line it will be FREE." it was not free - we still had to pay for them to snake/pull the toilet which was $168 and we had to pay another $260ish to have them scope the drain + we would have to pay even more to get the scope video? (Dig It Sewer Repair scoped our drain FOR FREE) ... hear me out if its an emergency I guess they are okay to use since its timely but if you can wait and call around, reach out to other companies in the Denver area like Dig It Sewer Repair or Colorado Plumbing - GET MULTIPLE OPINIONS ON ANY BIG REPLACEMENTS SO YOU DON'T GET RIPPED OFF! read more