Eric came out and helped me with my leaking faucet. He got the job done quick, was professional and knowledgable.

Absolutely perfect service! From the scheduler to Brandon and Corey's attention to detail it was the best customer service experience we've ever had. Corey was on time, drove all the way back to San Antonio to pick up something we wanted and still both he and Corey stayed late until the job was complete. We had low pressure on every faucet, they got the pressure back to where it was when our home was new. We are very happy with our new water softener read more

I would definitely hire this company again! Cleaned up afterwards and most reliable. Thanks guys.

Unbelievable professionalism dealing with Cody and Roger. I needed 2 bibs replaced, and the house cut off replaced. These 2 men were able to contact the water board within a few hours, and Jorge and Roger completed the job. I highly recommend PlumSmart call on them before you have any work done on your home. read more

incredibly honest and quality service. I thought I needed two new water valves to connect my new washing machine because water was still flowing through the hoses even when the cut off was shut off. They easily could have told me I needed that quite costly work done, but instead, they did some quick tinkering and then hooked up and connected my new appliance for me and then didn't charge me for the service call. I will eventually need new valves, but it wasn't necessary today and I was left with an estimate for the work when I'm ready to do it. It's hard to find that level of kindness and honesty. I won't call any other plumbing service from now on! read more

Helped us out on a weekend when a pipe broke! Got there pretty quick and had the work done fast.

We had a pressure valve break and after chatting with Cody, he arranged service even though he was on vacation out of town. That's worth a lot in my book. Annoying how things seem to break on weekends but he and Robert came through for us. Also Robert's partner. read more

PlumbSmart - Corrected someone else's work with our water heater. Also replaced our pressure valve. - Water Purification Services Near Me - New Braunfels, Texas

I woke up this morning to the dulcet tones of...my grinder pump alarm :/ After we verified that it was indeed very broken (removing the cover from the holding tank and seeing all the backup), and it was probably not the city sewer system to blame, I knew I needed a plumber. ASAP. My usual plumber doesn't work on Sundays, so I called PlumbSmart based on the reviews here on Yelp. I am very glad I did. Jorge and his teammate showed up within a few hours, quickly diagnosed the issue--a busted pipe with no apparent cause--went off to grab the necessary parts, and returned to fix it. Perhaps their price isn't the cheapest? But compared to what I paid my other plumber to clear a kitchen sink drain recently, the price wasn't unreasonable given the quality of the service. I will ask them back for quotes on my non-emergency work as well. Thanks so much, guys! read more

These guys were great! They even called when they had a cancellation to get to my appointment earlier.

*** UPDATE*** from my review from 10/28/23 - Cody, the CEO, went out of his way to make everything right for us after our repair. He called me personally and took care of touching up the paint on the walls. Hey gave 100% to make sure that I was completely satisfied with their work. They are reasonably price and come and do what is needed in a timely manner. I will most definitely use them for ALL of my plumbing needs in the future and will recommend them to everyone I know and in my neighborhood chat group! read more

Brandon's clean cut in the drywall make this project must less painful than it could have been

I had a pretty bad water leak coming from my Shower head. PlumbSmart was able to set an appt real quick. Brandon showed up right on time....very courteous and professional....he was able to fix the problem in no time. I am extremly satisfied with their service and pricing. I highly recommend PlumSmart!! read more

I had outside hose bibs that were leaking, so I called several plumbing companies for a quote. PlumbSmart was reasonably priced and could come out later the same day, so I had them swap out three builder grade outside faucets for better quality ones. The plumber that did my work, Brandon, was efficient and described every step of the process involved. Afterwards, he even gave me suggestions about the best ways to insulate my outside faucets when cold weather sets in. I was very happy with PlumbSmart and recommend them highly! read more

They were on time, professional, polite, helpful, and they took the time to explain everything they were doing. If needed, I will use them again and I would recommend them to anyone. read more

Answered quickly. Gave complete explanations and options. They were able to not only able to bring my water line to code, but also fix my original issue all in one day. read more

PlumbSmart - Water Purification Services Near Me - New Braunfels, Texas

We tried to go through Home Depot because we had a great experience getting the A/C done. That didn't happened for the water heater install. The guy called my husband twice. In fact the plumber called my husband the second time a few days after PlumbSmart already installed the new water heater. We were out of hot water for almost two weeks. Plumbsmart: Great communication and very helpful. Told me what my options were. Didn't try to sell me a plan. They came out and installed my water heater. Great guys! Thank you. I'm enjoying my hot water. read more

I am so impressed with this company. I reached out on a Saturday for assistance via Yelp and the manager, Cody responded within a few minutes. He explained to me over the phone what needed to be done and was very upfront and honest regarding price and materials needed. The manager gave me a date and really worked around my schedule as my husband and I work in schools. On the date provided, his plumbers got stuck on a job and so he himself came out because he promised me a date and delivered. You can tell he's just a very honest guy trying to do honest business. I am very happy with the job completed and hope to do business in the future with a water softener! Thank you, Cody! read more

They had everything I was hoping for in a plumbing company. They were honest, even informed us that we were in the right track with our theory of the fixing the water heater. They didn't charge for the first visit and they were straight forward with the pricing, I don't know how their rates compare but they told me the options and explained which ones were the best values. Also came out the next day after I scheduled on time. I was very impressed and if I ever come across a job I can't do myself, I'll be back. read more

During my process of buying a home, Cody was able to quote me based off my home inspection report, which gave me a professional estimate on the repairs I needed to do if I purchased the home. Cody was very helpful and very professional. Fast forward a couple of months, we closed on the house, and was finally ready to get our plumbing issues fixed. Justin was sent over for another inspection and estimation. Justin was very polite, very professional, and very patient with all my questions. We had plumbing fixed, and a new water heater and water softener installed. Justin's work was exceptional, and very clean. Justin's work was swift and clean. I was very surprised how clean the house was after his work. Would not hesitate to call Plumbsmart again for future jobs. I would definitely recommend Plumbsmart to anyone. read more

In a post-pandemic era it's been difficult to find trustworthy people who do a genuinely good job...until now. Plumbsmart renewed my faith. These guys are the absolute best. They were timely, honest and did an incredible job! I'd give them 10 stars if I could. Big shout out to Mike for his professionalism, honesty and incredible work. You saved my bathroom from flooding! I found my new plumber. Thank you! read more

I recently moved to San Antonio and have a water softener and water filtration system that I was unfamiliar with their operation along with a hot water/low pressure issue. Co-owner Cody called me back and FaceTimed me going over the workings of the water softener and helped me fix over the phone! Then came himself about an hour and a half after my initial call and explained my water filtration system in detail and troubleshot my hot water/ low pressure. Gave me an estimate on repair and replacement of hot water heating system. Spent over an hour and a half no charge! Who does this?? I was floored. I decided to go with his suggestion and his crew was there the next day in the freezing cold. They were professional and efficient. Needless to say I found my plumbers and consider Cody a friend. THANKS read more

Albert arrived on time and was very courteous. He provided a fair price before he started the projects. He installed 2 fixtures, one in the kitchen and one in the bathroom and a garbage disposal. He cleaned up after himself and did an excellent job. I would trust PlumbSmart to perform any plumbing project in my home. Great communication and good people. read more

Given the short notice, Plumbsmart was able to come the next morning. Techs who did the installs were very professional.

Arrived on time but couldn't fix the problem/-I thought it was a clogged hose in my dw, but he said it was the pump. Had to call dw repair, but glad for diagnosis. The dw repaiman came and confirmed the plumber's diagnosis and so made sure he had the correct part in hand so my problem was quickly fixed. read more

Cody from PlumbSmart was a life saver. He was at our house the morning I requested and had a answer for us within minutes. He gave great advice as to how to best fix our plumbing problems and did a great job. He was more concerned about taking care of me and my family than he was about pulling every penny out of me or up-charging me for unnecessary work. Cody is the kind of tradesman we all hope to find when in a pinch. He'll be the first plumber me or my realtor call next time! read more

Awesome guys. Cody is extremely responsive and very helpful in providing all the information you need as a consumer before making a potentially expensive decision. Very patient and very experienced, will give it to you very straight. The rest of the PlumbSmart team are 10/10. Have come by anytime I needed something checked no matter how small and either fixed it promptly or if they could not were able to explain in detail about why, short/long term impacts, etc. Can not recommend these guys enough for whoever is looking for anything plumbing related for their house. read more

It is a shame that 5 stars is the limit. PlumbSmart was wonderful! Definitely my go to for plumbing needs.

Very quick to answer real people answer the phone not robots, and they they come to see the problem within the hour, who does that? No plumber I know. Their prices are extremely affordable the best anywhere in S A The guys are so personable, professional and honest about the issues your having The best work for the best price you could ever find in San Antonio Don't waste your time with overpriced plumbers that take forever to get back to you Be PLUMBSMART you won't be sorry! read more

Fantastic service. Identified the bad thermostat and ordered one for next day delivery. Installed the next day. I would certainly recommend. read more

Had leaking in tank. I turned of water and kind of panicked. Quick response. Very professional! Came quickly. Call them!

Plumb Smart is our go to company. Cody and his crew are extremely professional, honest and really helped us make the right choice with budget and pricing moving into our new home. We are so happy with how our water pressure was fixed and our new water softener! Thank you. We highly recommend read more

Every single person at this company makes you feel like you are their only customer. The tech that came to my house was super knowledgeable and explained the issues he found...then fixed them the same day! They charge fair prices and are all so nice and kind. These people have gone above and beyond for us. I cannot recommend them highly enough. They are the only plumbers we will call from now on! read more

These guys are super responsive and friendly. Thank you for your help Cody.

Plumbsmart fixed a gas leak in one of my rentals, clear communication, flexible to come on a weekend, on time and reasonable prices

Repeat customer here. My experience with PlumbSmart is without a doubt positive to say the least. From leaky ceilings to a whole house Re-plumb and small repairs in between, these folks have definitely earned a forever customer. Their customer service/communication is outstanding, one time we had a leaky outdoor faucet for our water hose, called these guys, and they were out to take care of it right away, and on a Sunday! Being a retired veteran they also offered us a military discount, which is always a plus. Quick to respond; friendly customer service, treated my property very well and reasonably priced. Simply cannot go wrong with PlumbSmart, I highly recommend them for all your plumbing needs. read more

Replaced my problematic drain lines for a good price. I didn't feel like I was being overcharged like some other businesses I've delt with. I'm calling them again next time. read more

Came out within an hr on a Sunday , found the leak repaired it , great service , the plumber was polite and knowledgeable.

They came and got my Water Heater replaced and fixed a leak I had. However there was an issue with getting them to give me the right information about when the install was going to happen. However once I called, I got a prompt answer to the installation date. read more

Trustworthy and knowledgeable they did quality work. They were able to fix issue that other plumbing company was not able to. I highly recommend them. read more

After discovering a leak pouring down the side of my 21 year old water heater at 10:30pm on a Saturday night, I first tried to turn off the gas before turning off the water, but feared I may have just turned off the flame since I could not turn the dial completely to off. The situation could not have seemed more urgent. I called a plumber I had used many years ago, and got voicemail. I called a local San Marcos plumber with good Yelp ratings, and again voicemail. Since PlumbSmart could not have been more highly rated on Yelp, I called them next even though they are physically located in New Braunfels. The CEO himself, Cody Blackmon, answered the phone. He immediately talked me through some emergency procedures as though I was the only person who mattered in the world at that point, and had me text some photos. The bleeding was stopped. Longer story short, I knew it was time for a new water heater, and by mid-day the next day, Sunday, PlumbSmart had a plumber quality (higher quality than retail as I understand it) AO Smith water heater right-sized for my home's need and installed in a first-class professional way. There are many other plumbing issues we are subsequently in the exploration stage on from longstanding needed repairs to effectively dealing with hard water. I feel extremely fortunate and grateful to have discovered Cody's PlumbSmart company. If availability and quick response time, professionalism, great listening skills, thoroughness, caring, uniquely adaptive solutions, and win-win outcomes are important criteria, please know that describes my experience with this firm. read more

PlumbSmart - My new AO Smith 40gal water heater with code enhancements. - Water Purification Services Near Me - New Braunfels, Texas