Very disappointing experience…read more We had a very bad experience during our visit today. After checking in, we waited in the lobby for several minutes before staff called us into an exam room, where a male provider and a nurse were present. The provider asked questions, and we answered them. My child's symptoms were clearly visible on her face (a rash). I even asked whether antibiotics might be needed. No explanation was given, and we were sent to another room. After waiting more than an hour with no one checking on us, I pressed the nurse call button and asked what was going on and what we were waiting for. Later, another staff member came in, examined my child, and said she would prescribe an antibiotic. At that point, I was already frustrated by the long wait and asked, "Why wasn't this done in the first place, and why were we waiting so long?" Instead of apologizing or providing a professional explanation, she responded very rudely, saying: "He wasn't a doctor; he was a nurse and cannot prescribe medication. I am the doctor, and we have a lot of patients." However, this statement was not true. According to the visit documentation: * Justin Nippert, DO, is a licensed physician (Doctor of Osteopathic Medicine). * Jessica Rachael Holder, APRN, is an Advanced Practice Registered Nurse. This means the male provider present earlier was in fact the doctor, and the person who spoke to me later was not a doctor. I also recall that Dr. Nippert prescribed medication for my other child during a previous visit several months ago. To make matters worse, when I went to the pharmacy, one of the prescribed medications was not covered by our insurance. Instead of waiting for the pharmacy to contact the provider and request a substitute, I had to pay out of pocket to avoid further delays in my child's treatment. Being given incorrect information, spoken to rudely, left waiting without communication, and placed in a situation that caused unnecessary out-of-pocket expense is unacceptable. Due to this experience and the lack of professionalism, I do not want this provider to treat my family again.

UPDATE TO MY REVIEW ON 7/21/2025. MY RATE IS BASED ON MY EXPERIENCE BELOW…read more On 7/24/2025, the director of the facility, Nathan, called me to discuss my recent visit and the events that followed. He listened to my concerns attentively and promptly addressed the most important one--ensuring that my prescription was filled. He also assured me that my other concerns would be addressed. I appreciate that he reached out personally and quickly, rather than responding with a generic message. He was professional and apologetic about my experience at the facility, which I truly value.

If you get sick so bad that you need to go to the doctor, prepare for a long wait IF you can get…read morein. I had a high fever and was coughing and had horrible gut pain. I could not get in to see the ONE doctor they have for primary care. They have a PA, which is fine, but they work between urgent care and primary. There have been times recently when I have had to go to the ER, as urgent care was full as well as primary. People can't schedule when they get sick. We should be the priority over walk-in patients. The front desk staff is not very friendly or professional. It used to be a really good place to get care, but not anymore.

If I could this Primary Care location of St. Vincents Primary Care/St Vincent's Physician…read moreEnterprise @ 10503 San Jose Blvd a MINUS 100 rating, I would. My husband took my 95 year old Mom-in-Law to this "medical facility?" for f-up appt after having stroke/hospital stay/rehab...PCP Heather Sharp, but saw Cody Tripp/Nurse Practitioner...Set up numerous tests, but faxed IMPORTANT REFERRAL ORDERS for Cardiologist Appt & Neurologist Appt (THANK GOD we kept copies) to TWO doctors in the network...just EACH DR RECD Order for the other....After trying to make appts at both for 2 days & over 50 (FIFTY CALLS WITH NO CALLBACKS), one rep (Maria) at Cardiologist office found receipt of wrong order.. finally!...Now her prescriptions that were supposed to be ordered at her pharmacy (and there are many) haven't been received at Pharmacy as of this date. What a nightmare! RUN...don't walk..AWAY from this non-caring Medical Office. What happened to Customer Care & kindness! Thank God my husband & I are cared for by Mayo! MOST NON-CARING, UNPROFESSIONAL GROUP OF CAREGIVERS I have ever seen in the past few years of her care. Deb Strickland Mandarin

Pros: Staff was a super nice and very knowledgeable…read more Location is great and lots of parking available. Online appointments and line holding made booking easy. Wait times listed were very accurate. Cons: I didn't have any.

if I could leave a negative star I would. Making an appointment doesn't matter you will be waiting…read morehours. Go anywhere else. If you want to wait for hours may as well go to the ER.

In the past this had been good, but after we'd checked in and were waiting they said imaging closed…read moreat 7pm. I got there at 6:30 because of a fall. They shouldn't have let me check in and taken my money if they couldn't take care of me or they should have done it immediately, Don't waste your time.

Waited for over an hour to see a doctor to finally seeing the nurse for vitals. Waited another hour…read morefor the doctor who was dismissive about the terrible back pain I was in. This issue had not resolved within a few days despite taking anti inflammatory medication, pain patches, etc. I pressed for imaging and was ignored. I had already paid my co-pay at this point and I wasn't getting it back. Next time, I'd rather go to a hospital. What's the point of a place like this anyway? Go somewhere else.

The care was outstanding all the way from start to finish. The Doctor Zalcberg put forth a high…read morelevel of effort to deliver results. The support staff was very professional and pleasant, Maye Pena is outstanding, caring, the best nurse ever. I highly recommend "The doctors Center ". Great JOB !!!

The place is crowded with walk ins who are very sick. After waiting 2 hrs I was put into a room…read morenext to a dirty germy trashcan. I became very ill 3 days later with COVID

Dr Kulick was phenomenol. This is my second visit to his office on the recommendation of my primary…read morecare, Dr Gopal. I tried to get an earlier appoitment but could not. The receptionist got me right in after check in. What a thorough evaluation of my feet. I am a type 2 diabetic and the Dr. Is as well. It is comforting to know that an MD is going through the same steuggle and come out on top. See you in 2026!!!

Finding a physician for your ailments can be hard so I do read the Yelp reviews and most of Dr…read more Kulicks were good! I found him to be very personable, knowledgeable and not quick to say...X-ray, MRI or any of that. He poked, prodded and squeezed my ankle then told me, what made sense, what was wrong! I over did it and my inside tendon was inflamed. Probable with "lots" of time it would get better (I was on 3 months already) but with a shot of cortisone it will feel better right away and the cortisone will reduce the swelling inside my ankle hence the healing could take place faster...bingo- we did it!

The wait was 2 1/2 hours. Patients are inside a small crowded room waiting to be tested for COVID,…read moreamong other things. To my understanding, this has been going on for a few days now. So, irresponsibly, they're keeping a small waiting room full of potentially COVID positive people for much more than 15 minutes together. If you didn't have it before you walked in, you could catch it there for sure. The only precaution is that everyone must wear a mask. In the hours I was there I didn't see any staff disinfect the place. Oh and the doctor is walking around with the same set of gloves on as she sees patients. No, she did not change her gloves upon coming into the examination room to see me. Normally I have no issues with this clinic, but today the whole thing was wrong. Irresponsible and unsanitary. Edited to add: management contacted me immediately after I gave company my feedback. They've changed the procedure for COVID testing back to appointments to minimize exposure. They also acknowledged doctor not changing gloves is not okay and will address accordingly. I am changing my review from 1 star to 4 stars after this new development.

This place is horrible. Came in very sick, without doing any test they said I had allergies and…read moresent me away with Zirtec and Flonaise. Two weeks later I don't feel better and now I am having trouble hearing. Probably going to be an ear infection.

Oh you know the feeling.... you've felt a little run down for a few days, (or weeks), maybe a low…read moregrade fever, but it's not so bad, until that morning, when you wake up, and it's THAT BAD. I knew when Adam said he was sick (one of those that never goes to the doctor) we needed a quick trip. Since I still don't have a regular doctor here, I've been relying on the CVS Minute Clinic and St. Vincent's when I need an appointment TODAY and some quick antibiotics to get back up and running. We actually stopped by the Minute Clinic first, and there was an hour wait. (Really, not so bad) but we had a lot to do, so we decided to drive just a little further down 17 to St. Vincents. We got in immediately, and within 10 minutes of checking in and making sure my info was up to date, I was back in the examination area. It was swift, the nurse and doctor were very nice, and boom, I was out the door in less than an hour, maybe even 45 minutes. Adam's insurance hasn't kicked in yet, so he ended up paying $125 for the visit. I honestly don't know if that's in range with other walk ins charge, but did snap a pic of the pricing board for their other services as well. They called in our Rxs, and they were ready by the time we got there. This won't be the last time I head to this walk in.... very convenient, clean and efficient.

This is a great place to go if you're sick and uninsured. Payment starts at $125 out of pocket for…read moreyour first ailment and goes up from there. The staff is pretty friendly and the doctor that saw me was very professional and had a great bedside manner which I can really appreciate. Making appointments same-day and online is a great bonus. I made an appointment half an hour before I came in and I was seen virtually within that hour. Maybe I was just lucky? Overall, I recommend St. Vincent's First Care. They offer coffee and have a water cooler in the lobby while you wait. And I was in and out and on the mend in no time....5-STARS

Made an appointment for 5pm and checked in once I arrived; it took about an hour or so until I was…read moreseen. Breathing treatment, X-ray, medication and plan of action completed within the next 30 minutes. The doctor and staff were caring and accommodating. I would definitely come back again. My only gripe with the establishment is that many of the waiting room chairs have duct taped arm rests and damage.. it may be time to retire some of them.

The staff up front was welcoming, kind, and knowledgeable. The nurses were also kind and listened…read moreto me as I explained my symptoms. They were thorough and asked me multiple times if I had any questions. I walked in as a new patient at 12:20 and left around 1:00.