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    Pocono Resort Conference Center

    1.6 (61 reviews)
    Open Open 24 hours

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    other room bed sheet
    Angel T.

    We booked a family suite and a room with 2 queens beds, first thing the place smells. as we walked to our rooms the hallways smell badly, dirty windows all over. the family suite was awful, had sheets from 18 century, smelled bad, AC didn't work the way it should, not enough towels or sheet, room didn't feel clean at all, we had to turn the AC on because it was off, it's a room for up to 6 people and had no extra blankets and only 2 towels and 1 extra pillow. the key to the upper room didn't work, we had it changed 2 times then they told us only the master key works on the upstairs room which is on the 4th floor. the other single room double bed, Nasty. There seems to be stains which looked like blood on the wall and on the lamp inside and out of the lamp, Sheets dirty and it smells. we tried another room and it was worse, Sheets had stains, really bad. it seems like lemonade or urine. the Gym, not a gym, one of the exit signs had no cover so you really can't tell its an exit. I mean the place is filthy not recommendable to anyone who wants a decent place. they did accommodate us trying to change our room and unfornately the rooms was worst. we cancelled the room right there and they did give us a refund, no issues there. Please see pics.

    Looks like some one ejaculated on the wall in my kids room
    Stacie C.

    This place is so gross we left and never stayed out the first night The front desk guy told us it wasn't his job to change the sheets. He told us he didn't care about the cleanliness of our stay and that it wasn't a resort like the Hilton. I told my husband they had an eviction sign on one of the room doors and I knew right then and there this was a flop house for vagrants. Then found a bed bug in my daughter's bed before they even got in it. They ruined our weekend vacation. My husband and I had a Jacuzzi room. When you turned on the water in the bathroom and Jacuzzi it was brown and the bottom of the Jacuzzi when running the water had sludge that coated the Jacuzzi floor. We found month old food in our mini fridge and when checking our bed we pulled back.the sheets to find long hairs everywhere. We brought down the front desk guy after he told my husband he was lying about our room and showed him blamed it on old pipes which was bullshit my kids room didn't have brown crap coming from their bathtub. The ceiling tiles in their room though were old sagging, water stained and moldy. The place had trash all over the place literally if they call this place a resort maybe in some shitty third world country. Not to mention when we pulled up in the parking lot we were the only car there until we left after four hours of being there. This shit hole needs to be Condemned and torn down to the ground !!! They refused to refund us our money and upon leaving the asshole doing the desk thought he was being funny throwing out threat to me on top of everything

    Trash everywhere
    Rachel H.

    This was the most disgusting place i think i have ever stayed . Yes the price was okay for the stay but the pictures made it look like a well respected place and it indeed was not. It was dirty and run down and i was scared to walk the halls alone . The room itself wasnt what we had expected but it wasnt to bad. The hot and cold in the shower was backwards. The sink didnt drain. The pool needed cleaned , the sauna in the pool area didnt work. The game room half the arcade games didn't work and just kept eating my money so definitely not worth the waste on that one. They hesitated to give us the money we lost back. The best thing about the stay had to have been the restaurant staff they were amazing they gave us time to get food before they closed even though we were late. The restrooms outside the rooms were the nastiest things i have ever seen. They werent clean and there was no toilet paper. I got locked the stall and couldnt even get out . The elevator wouldnt go to the second floor so you had to take the stairs . So we had to carry everything up and down the stairs . When we first got on it we hit two and it took is to 3 skipped the second floor entirely. Overall i wouldnt stay here again , unless it was my absolute last resort. They have alot of things that need to be fixed before that would happen again. Im not sure how its still open honestly. The place could be really nice if they fixed what needed broken and what they needed to clean. It has great potential if they really wanted to fix it up.

    My room after 6 days of never being up kept by house keeping and me pleading with the front desk for it to be cleaned
    Jason P.

    This was by far one of my worst hotel experiences. I travel often for work and know what should be expected when staying at a hotel/ resort and this location fell short on all levels. The breakfast in the morning was serving old Waffles with mold spots and eggs that looked days old. My room was never cleaned during my 6 day stay no matter how many times I would nicely ask them to clean my room. There was black mold growing all over the ceiling in the bathroom. Almost every day in my room I would spot a cockroach running across the floor which clearly means this place is filthy. The curtains on the windows were tattered and falling apart with holes all over. In the hall way the fire alarms were hanging by wires from the ceiling and clearly non functioning which is an extreme fire hazard. DO NOT STAY HERE!!! Save your money and go somewhere else.

    Hallway
    Sarah C.

    Do NOT stay here. While the staff was very friendly and the room we stayed in was pretty clean, the resort itself looks almost abandoned. For the money, it is really not worth it. The trash was overflowing everywhere. It smelled. Our key never worked and we had to find someone every time to let us into our room. There were piles of chairs and other junk in the "game room." Garbage in the hallways. Do yourself a favor and go to the Holiday Inn Express down the street.

    Under the window, cracked wall

    Let's start with trying to get the elevator to stop on the second floor - it won't unless you learn the secret door opening order. See pics of room condition. TV did not work at all. They brought it a replacement which still did not work. They said it was in the lines. Offer no consolation. Pool was like a giant hot tub, not enjoyable. Cigarette butts under the bench in the sauna. People smoking in stairwells, nothing done about it. Game room had 2 of 4 games out of order, broken air hockey and 4 balls missing from the pool table. The other half of the game room was a workshop with paint cans, broken furniture, etc. Bucket in hall catching rain drops. Bucket of bleach sitting by itself in the middle of the elevator. We were supposed to stay 3 nights, checked out after 1. A week later I have some fraud charges on my card, for the amount of the 2 nights we didn't stay, but under a different company name also known for garbage. I know it came from them. Do not stay here.

    Mold on the bed sheet, spider nest on the window, moldy left over trash on the floor.

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    This place is horrible there is no signal for the TVs and the outlets don't work and the place looks terrible and smells terrible

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    Review Highlights - Pocono Resort Conference Center

    One old tiny elevator working (and one broken)-- IT REALLY WAS NOT A BIG ISSUE OR PROBLEM.

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    Kalahari - Two Queen bed room

    Kalahari

    2.9(1.3k reviews)
    15.9 mi

    What I liked: Fun rides, lots of food options. Convenient…read morelocker system and wristband. I liked the showers and changing rooms. What I did not like: Rude service in food area (smoothie stand) in waterpark. When I tried to ask for other options for salad dressing, I received a very impolite response. Found a large piece of plastic in wrap which was bought at the smoothie stand in waterpark (which we did not complain about, especially since they had already been rude). Music too loud in certain areas, especially in eating area by smoothie stand. Bathrooms wet & dirty in sink area. Overall, too loud in waterpark. Need some kind of sound absorption in room to make it quieter. Arcade seemed noisy, crowded, and cramped. Did not feel enticing. Upon purchasing tickets, attendant would not give us the lower price which was advertised on website. He could not give a reason except that the prices vary. I felt this was false advertising. Felt certain areas were unsafe. Kids did forward flips in 4 feet deep water, which seemed dangerous. Basketball area was a little dangerous. My daughter got hit in the head with a ball. Ride attendant gave me detailed safety instructions, but did not give my teenage daughter and her friend the same instructions (for the Anaconda ride).  Person who took my order made a mistake and got my order wrong. They were nice and offered to fix it, but I said not to worry about it... Even though the kids had fun, I felt it was too loud, service was moderate/poor, and admission was overpriced. Would likely not go again.

    I'm still here at Kalahari Pocono Pines…read more Day-1 We arrived Monday morning at 10 AM. Check-in was fairly easy because there was virtually no one else here yet. When I passed the check-in 2-hours later... The line was very long and the same person was working. They definitely need more people there. I went to use the ladies room after checking in and it was extremely dirty. The cleaning cart was there with no attendant. Went to the indoor waterpark which opens at 10 AM because it's raining outside. The outside was closed. It's the usual indoor waterpark nothing special. The Jacuzzi. Where can I begin? It is an indoor outdoor Jacuzzi. Meaning, you can go straight from the inside through a passageway into the outside. On the inside section.... Only 3-lame-jets were working. PACKED With kids. Outdoor section NONE of the jets were on. I asked the "lifeguard" why the Jets were not on. He said do you want them on? I asked him if he knew the difference between a Jacuzzi and a pool of hot water. He said he would turn them on ... he never did. I cannot emphasize enough, how many children were in there. From a few months old to pre-teens. Horsing around.... I scooped this one girl up that was about to drown 4-years old. She was allegedly being watched by her 12-year-old sister. Her mother was so grateful. Why is the mother not watching her own 4-year-old? I am appalled by this Jacuzzi experience. Hey Kalahari.. Do you think you can have something just for adults? Do the kids not have enough activities to enjoy? No? Do you know how "unhealthy" A Jacuzzi is for children? They have these rules for the kids in the Jacuzzi. Nobody is adhering to those rules, not even the lifeguards. What lifeguard? Jacuzzis are for adults!!!!!!!! We had the buffet for breakfast. We arrived at 11 AM. They close at 12 noon. It was $30 for adults. And $20 for kids under 12. By the time we got there It was slim Pickens. You should not charge me the same amount as everybody else who got more variety before me. Was not impressed with the buffet at all. On the upside. The staff here is very friendly and helpful. Except of course, for the lifeguard who doesn't know the difference between a Jacuzzi and a tub full of hot water. And most importantly, is not adhering to the rules setforth for children in the Jacuzzi. I saved a kid from drowning today.... He should be fired. We will be checking out tomorrow at the prescribed 11 AM. I will add to this review at that time.

    Photos
    Kalahari - Basic room. Nice but lacks basic features such as usb plugs.

    Basic room. Nice but lacks basic features such as usb plugs.

    Kalahari - Conference room

    Conference room

    Kalahari - Basic room. No frills. Almost subpar for the cost per night.

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    Basic room. No frills. Almost subpar for the cost per night.

    Split Rock Resort - room photo

    Split Rock Resort

    1.8(548 reviews)
    4.0 mi

    (Yeah, somebody should probably make a separate Yelp listing for the golf course versus roping it…read morein with the rest of the place but, whatever. Also, like a true bad Yelper, I didn't take any pictures.) This was a while back so I sort of remember this, sort of forget a lot. What stood out is that I believe the last Tuesday of every month is $30 cash only and you need to call them to make a tee-time at that rate. I didn't set it up, my friend did, but I think that's what he said it was. Due to the possibility of rain/thunder in the forecast (that thankfully never came) the course was deserted in mid-afternoon. They let us go thirty minutes early and the round on the North Course was door to door a little over three hours which is perfect. The key before you come is to look at the below on their website as it tells you everything you need to know regardless of which course you play. www.golfsplitrock.com/course-layout The big thing I remember about this course is that most of the holes are very narrow and like seemingly every Pocono course, are lined with trees. That of course means, be straight-ish/accurate or prepare for lost ballapalooza. There is also a fair amount of what they call wetlands on most of the holes which means either be able to layup or bomb it over certain parts or else you're double screwed. I think the best thing was that due to no one being on the course, the round was very, very fast. If we wouldn't have farted around looking for balls on certain holes, this one could have been wrapped up in max three hours. Split Rock falls into that nebulous middle ground for me of Pocono Courses in that it didn't really make an impression. Nothing really outstanding just like nothing too bad. If the price were right, sure, why not.

    Do not stay here. The only positive thing I can say about this "resort" is that the staff is…read morefriendly and at least handles all of the complaints from customers with grace. My parents traded their time share to stay here and reserved a two bedroom suite with two queen beds in one room and a jetted tub in the master with a king bed. Upon arrival, they were given a one bedroom with an adjoining room with twin beds and charged a $400 resort fee because there were technically two different rooms. They have never had to pay a resort fee at any other resort they've traded their time share for. That was issue number one. Later which we found out we had booked the room that was over at the willowbrook yet they put us in an entirely different room even after we complained. They said they were "looking into it" but never ended up moving us. The rooms were dirty and kitchen lacking even an oven mitt, dish towel, or even a sponge. The glasses and dishes put away were clearly dirty. So we tried to run the dishwasher, shortly after we realized it was leaking as the carpet next to and behind it was soaked. Maintenance was called and the man simply looked at it and said it wasn't leaking even after feeling the damp floor. The next day we complained again and then they sent three men to replace it with another old dishwasher likely from a different room. Also, in our entire weeks stay. I only saw one maid, once. She was vacuuming the downstairs lobby. Meanwhile, the entire second floor and on looks like it's never seen a vacuum. That was the second issue. The worst part about the entire trip was the "resort amenities" that I assumed were part of the ridiculous $400 fee...as you can see from the photos, the tiles above the pool and bowling alley were riddled with water damage and mold. One tile even fell on a man's head while swimming in the pool! I even went to the front desk to let them know that a tile had fallen into the pool in the hopes they would clean it...and the lady at the front desk just said "here are the pool hours" so I don't think she understood me. Most of the staff doesn't speak English very well though not for lack of trying and they are very nice. The hot tub literally had a layer of film on it and wasn't hot. For this reason we chose not to swim. We stayed for a whole week and by the end of the week...the tiles were still laying at the bottom of the pool. Also, the bar and the water park were closed with the exception of one day during our entire week stay. The only thing to do was go to the arcade (which obviously still cost us money) The bowling alley also had leaking ceiling tiles. They simply put a bucket under it and it was still there nearly a week later when we check out. The water park was even more disgusting than the regular pool. Not to mention half of it was closed off. This resort looks like it was once really great back when they had enough staff and money to maintain it properly. The website and pamphlets show what the resort USED to look like and are not updated. It's a shame because if they put money into repairs to restore it to its former glory, it would be a great place to stay again. This place needs new owners willing to repair it because as is, it should be HEAVILY discounted. If you're going to spend that much, go somewhere nicer and cleaner. Do not stay here. I cannot believe how much they charge with almost nothing open or working. Throughout our stay we overheard many people complaining about broken air conditioning, non working elevators, tiles falling, things not working, things not being open, and the general condition of the place. I feel bad for the employees that have to deal with all the complaints. I can only imagine how the owners treat them with how little they seem to care about customers. I'm honestly shocked they're still in business. Do better!

    Photos
    Split Rock Resort - Room photo

    Room photo

    Split Rock Resort - 4th of july party 2023

    4th of july party 2023

    Split Rock Resort - No knob to use the lamp

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    No knob to use the lamp

    The Lodge at Woodloch - Second floor hallway facing entrance

    The Lodge at Woodloch

    4.4(143 reviews)
    42.8 mi

    The Lodge at Woodloch is by far the best weekend retreat/upscale spa destination we have ever had…read more Where to begin? There is so much to mention, I'll just make a list; 1 The Lodge, the rooms, the common area, the spa- The actual building/facility is so well kept, clean, inviting, good ambiance and vibes. You are greeted by staff when you arrive, who park your car ,escort you in, take your bags, etc. The lobby is so inviting, a gourmet snack or drink will be offered to you upon arrival. The guest rooms are big so peacefully decorated clean and modern. 2 The Grounds, beautifully maintained open space; a lake for boating, birding talks, bike riding, axe throwing, group hikes, wine tasting, garden demonstrations, outdoor exercise classes. there is an exstensive garden that grows produce for the chefs menu. 3 The Restaurant, wonderful selection of food and drinks, live music. Make a reservation ahead of time to get your table and time. 4 The Activities (included in the price), check out their website, classes are listed ahead of time, and you should sign up for them before your stay. Here's the ones we did; kombucha making, painting, fire making ,yoga, birding, axe throwing, wine tasting, cooking demo, Bosu Ball, Zumba, live music, sleep therapy, veg garden lecture, wood working. There is also every exercise class imaginable. Chef samples and different types of non alcoholic drinks are always available in the common areas. 5. The Spa (not included in price), upscale clean, talented massage therapists We went in 2020 and 2023 and are planning to go back next year. 6. Other things to note; Guests are probably 80% women, mother daughter, women's weekend, things like this, not many men except couples. I recommend booking your activities spa and restaurant reservations ahead of time so you get the spots you want. This can all be done online. The Lodge is not cheap, but it is so well worth it! Hope this helps you make your reservation!

    Everything went well! The hotel, the grounds, the food, the cocktails, the activities and the best…read morestaff! There is a good reason this is named one of the top destination spa/resorts in the country. Golf is across the road, along with an olympic outdoor pool, volleyball, tennis and more. Saturday night you can take the free shuttle and see an off-Broadway quality show for free! You can dine outside at their farm (extra fee). Go, chill and enjoy!

    Photos
    The Lodge at Woodloch - Relaxing fireplace

    Relaxing fireplace

    The Lodge at Woodloch - Live music at Tree Restaurant

    Live music at Tree Restaurant

    The Lodge at Woodloch - Men's spa retreat

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    Men's spa retreat

    Cove Haven Resort - 2019 Were Back on my Birthday 02/02/19

    Cove Haven Resort

    2.6(488 reviews)
    33.3 mi

    I rarely leave reviews, but after my recent stay at Cove Haven Resort, I feel like people should…read moreknow what to expect. We stayed in Room 734 from April 10-13 and paid over $1,000 for what was supposed to be a romantic getaway. Unfortunately, the condition of the room was extremely disappointing. The room was not clean or well maintained. There were stains on the ceiling, soot on the wall above the fireplace, and the door was in terrible condition, dirty on the inside and peeling on the outside. The TV in the bedroom even had a black line going through the picture. The biggest issues were with the pool and tub. The pool jets didn't work, and the ladder had a missing step, which made it difficult and honestly unsafe to get out of the pool. I personally struggled getting out because of this. The "champagne glass" tub also had a yellow stain where the water comes out, which raised serious concerns about cleanliness. We brought these issues to the front desk and were told there were no rooms available to switch to. We were also told a manager would call us to discuss compensation, but we never received a call back. For the amount of money we spent, this experience was unacceptable. I understand that things can go wrong, but the lack of maintenance, cleanliness, and especially customer service is what stood out the most. Very disappointing experience overall.

    If you really want to relax and decompress this may be the place to go. If I had to rate the vibes…read moreof this resort, I would say it was probably a great place to visit in the 80's or if you're retired and want to get away for a few days. This place could def use some upgrades. The restaurant food, underwhelming. Activities, meh. If you're looking for a fun getaway, this may not be the place. If you want to relax, I would recommend if you don't mind old school hotel style stay and amenities. I did appreciate the bowling alley:; however, the game room is something from the very early 90s. The most likable amenity was the in room pool and sauna. Also, if you like top shelf alcohol, this may not be the place for you.

    Photos
    Cove Haven Resort - Can you see the Love This Place Revived Our Hearts and Minds

    Can you see the Love This Place Revived Our Hearts and Minds

    Cove Haven Resort - My birthday dinner so tender so good

    My birthday dinner so tender so good

    Cove Haven Resort

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    Sleeping Bear Retreat - On the wall

    Sleeping Bear Retreat

    5.0(3 reviews)
    11.9 mi

    Hidden gem!!!! Clean Comfortable Cozy! Updated motel owner's clearly put heart and design into…read moreevery room!

    My bf surprised me and booked a 2 night getaway. I can't say enough wonderful things about the…read moreSleeping Bear Retreat. This is a mom and pop run place and it shows. The owners have painstakingly taken extra care in making sure each room is very special. Every room is decorated differently and mine was the Rock n Roll Room. It was very roomy and was kept immaculately clean. Upon entering I could smell the real leather sofa and chairs as I walked in. There's a full size leather couch, a coffee table and large armed chair near the bed. The side table has two glasses and a variety of different alcoholic seltzers and beers on it complimentary.There's another table across the room with a retro light blue Keurig looking coffeemaker with pods and creamers. They have a large TV that can be positioned to different angles in the room, and a retro mini Fridge, and a retro style Microwave to complement the look.The bed is king size and very comfortable. Near it on the wall is a hand painted replica of piano keys. On the opposite wall near the couch is a mandolin, and across the room near the closet is a guitar. There's also framed gold 45's with the original songs written out on paper next to it. One is the Doors , and the other is Don McLean (American Pie.) The shower curtain was super cool and edgy. When you first walk in you can smell the real leather on the couches. There was also a long table with a chair in the opposite corner. Near the bathroom is a closet with an iron and ironing board. There's a vanity area with a sink, mirror and plugs to do your hair and makeup. Outside they have a large fire pit and some Adirondack chairs. Near our room outside was a wooden bench to sit and read or just take in all the natural surroundings. There is no sign out front for this place. In the very front by the entrance is a white trellis and black mailbox. That's how you can find it. You are only 5 minutes from town and it's very peaceful here. We look forward to returning and will definitely stay here again

    Photos
    Sleeping Bear Retreat - Cross from the bed

    Cross from the bed

    Sleeping Bear Retreat - Fire pit

    Fire pit

    Sleeping Bear Retreat - Above the bed

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    Above the bed

    Woodloch Pines

    Woodloch Pines

    4.4(136 reviews)
    44.1 mi

    Reviews of super honesty, from a guest for a day…read more Not good: Trying to get there. As soon as you get to the edge of the property, you are navigating a maze of tiny signs in Woodloch handwriting, trying to figure out where to turn to sign in. I made a couple of wrong turns. Once I got there, I had to figure out where the door was. Signing in was actually quite painless, mainly because other family members had signed in moments before, but I didn't get a map so I was lost the rest of the time, depending on others to navigate around (and we definitely had questions). Event timing. I missed out on a couple of events because things we wanted to do were double-booked. Then we had off time when nothing was booked. Why not spread things out throughout the day? Events themselves. We thought bowling would be fun. It was a hollow ball so that anyone any age could roll it. The bad bowlers did better than the good ones. That's what made me miss trivia, though perhaps that would have also been no fun. Okay: A nice house we got, though the living room had a bunch of wasps outside the window so I was definitely not happy there. Clear your nests. Also at least one of our cards went bad, but I wasn't staying more than a day so I didn't have to worry about that. Beers. A couple of locals, just poor selection overall. Good: Pools. Multiple. All ages, all temperatures. Too crowded outslde? Go inside. Three different hot tubs. Kiddie splash area inside, which added to my family's enjoyment when I accidentally discovered it while wandering inside to use the restroom. (Part of that being lost problem. Lack of signs for anything.) Food. Though it went on my family's tab, they will feed you whatever you want for whichever meals you sign up for. My family will enjoy breakfasts and dinners to their hearts' content. Very high quality meals. You are assigned a table and a server, for whatever that's worth to you - definitely one less way to get lost! But if you don't like your server... I'm willing to bet they would work something out. Guest service was not a problem. Overall: I am being a little generous in stars because resorts are not my thing. But this place is in desperate need of an upgrade in signing everything. Post maps in more places. Upgrade your experiences and spread them over the course of the day. For now: You have been warned. Good luck.

    First time here. Wow I can understand why people come here year after year. So many activities…read moreeveryday. Indoor pool, outdoor pool, lake activities, petting zoo, wagon rides, go carts! Family friendly for young kids and seniors. The staff is so kind. My kiddo had a blast. Food sadly was mediocre. Desserts were really good. Best meal was the lunch cook out. Prime rib: overly tough. Felt like there was frozen food at times or food just wasn't fresh.

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    Woodloch Pines
    Woodloch Pines
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    Pocono Resort Conference Center - resorts - Updated August 2026

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