We have gone to Cove Haven Resort many times. We saw the last time we went it was on a decline but decided to give it another try. Well, let me tell you this. This place is a disaster. The breakfast & dinner was awful. We had to go out to eat despite the fact that we paid to have the breakfast/dinner with our reservation. The hot tub and in-room pool were not hot. The bathroom was frigid (broken heater). The service I. The restaurant on New Year's Eve was appalling. We had to wait 30 minutes to be seated with a reservation. We waited for over an hour to be served (we didn't even get drinks or an appetizer within an hour of being seated). They charge too much for what they are offering. Do yourself a favor and go elsewhere. read more

Where do I begin??? First of all we waited at the check in desk for 30 minutes to check in. Then, our room smelled like mildew and had NO trash can. Once we got situated, our shower water took 20 minutes to heat up.. ok cool. They made us set our dinner time to 9PM, then proceeded to have us wait 20 minutes to get our beverages and an hour to even get our food. We ended up leaving before our food came because it was past 10:00. We went to Spooners to hang out and nothing in the arcade worked. We also tried to book massages and the spa didn't answer.. we left a voicemail and 24 hours later still haven't received a call. Save your money, this place is NOT worth the price. read more

My husband and I love this place. We got married here....yes its old school and may need some updating but I kind of like the nostalgic feel. The food is good too! Plenty of things to do at the resort and off the resort. We will be returning read more

we went to the cove after Christmas as we always do, we always have a good time there! We pleasure of meeting a gentleman by the name of Dean, who drove the love machine. He was amazing, spectacular, friendly, helpful, amicable everything you employee, fast to pick us up, always offering information about the resort for any request that we asked he went above and beyond Dean like to think of him, Dino is the reason that we will come back to the resort :) thank you Dean for every thing Sandy & Rich :) read more

The people working at Cove Haven Resort truly make the experience! Jo Jo Jr killed the food service in the colosseum along with Chris and Nicole. They were all outstanding! Desiree brought a fun and pleasant experience to the cupids corner bar AND spooners! John Roginski absolutely catered to the crowd with his dinner music. Absolutely amazing! Last but not least, Billy the entertainment director paired with KC in spooners for the mid day fun and food knocked it out of the park bringing all the couples together for an amazing time! I am sure I am missing people but we will definitely be back to enjoy more of this venue and we wish the new ownership the best of luck in their new adventure! On a side note, deer eat out of your hand! read more

If you think this is a replacement for Pocono Place, think again. This was our fourth and final stay with Cove Pocono Resorts. We splurged on the Champagne Tower room and felt that we overpaid for the disappointing experience we received. It was so distracting and disgusting that we felt it was hard to connect romantically. Pros: The staff was mostly friendly and accommodating. Except for one bad experience, the food was excellent. The couples massage we booked at the spa was nice. Cons: Where to start? Our first evening, we came back from dinner eagerly anticipating a dip in our toasty heated pool after a walk in the crisp September air. We were sadly disappointed with a pool that was too cold to spend more than a few minutes in. The front desk told us they'd have someone come out to turn up the heat. We also mentioned that the lights in the pool were not working and were told that most of the rooms do not have working pool lights. So much for a romantic atmosphere! It felt like the pool was not actually ready for us at all and that they were keeping pool heating turned off to save money. Note we have stayed in rooms with heated pools before and they were always deliciously warm. Day 2 we ended up moving rooms because the pool was still cold. The second room had its own host of issues--doors that you needed to apply excessive force to open, a toilet that didn't flush properly, and a clogged sink. I felt grossed out. The air conditioner was noisy and sounded like it had a small animal living inside. Most days they had a breakfast buffet, but the one day they served a sit down meal, it took over an hour to get our food. Guests were walking out angry. My husband ordered crepes and was told 20 minutes later that they were "out of crepes". Considering at this point we were only about 30 minutes into breakfast, how is that possible? How do you run out of something like that? Be honest, they just didn't want to make the crepes. After an hour (with no communication or check-ins from server) we were brought pancakes with visible griddle residue and a watery "western omelet". The dining hall ladies' bathroom floor was recently waxed. I am a relatively fit 32 year old woman and I was slipping and sliding. I mentioned it to the front desk. I hope none of the elderly guests fell. One of the servers helped themselves to a $10 tip charged to our credit card. Thankfully the front desk caught it. Note we had left cash tips at every meal. Disappointing to see the staff at breakfast at 8 AM still there working at dinner time (7 PM). Pathetic on managements part. Honestly we were not expecting a luxury resort, having stayed at Pocono Palace in the past, but this was unacceptable and we won't be back. The place feels run down. The only plus was the staff. Management needs to invest significant money into improving the resort and stop expecting the staff to carry the entire place on their backs. read more

Rooms would be nice if they put any amount of effort into them. Staff are friendly but apparently horrible at their jobs. Came here for my first wedding anniversary and will never return check in 4/11 it's now 4/13 room has not been cleaned once. We also got a couple inches of snow that was not cleaned until almost 1 pm people falling due to ice having to walk up and down hills to get to breakfast to big of property and not able to keep up with it. All the money I paid I expected everything to be at least decent. Again been here since 4/11 and the wifi just started working imaging being on a vacation and cannot teach your children because of the horrible service and no wifi. And the restaurant spooners one worker all day long running around trying to keep up tables and the bar not crowded but damn near a hour wait because they have one person taking orders for everyone in the restaurant read more

Cove Haven Resort - Spider webs all over jacuzzi lights and wall - Resorts Near Me - Lakeville, Pennsylvania

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loved the champagne tower room. Pool was cold on the first day, we asked for it to be fixed, and they fixed it. Food was excellent. This is a cozy, quiet (no kids) resort. A good place to relax. A note: the champagne jacuzzi takes an hour to fill. Yes it is a little dated, we did not mind, friendly staff. we did take the meal package, it was worth it. There is NOTHING around to visit, so you will be staying on property during your stay. bring all toiletries, meds and snacks. They do have fridge in the room. We did bring our own liquor and glasses for the room. read more

This was my Birthday Week and we have been here several times at different locations! We are a Gold member and it was by far Fantastic, I came in 2018 days after our wedding and for my birthday, we came in 2019 on my birthday and the rooms are always so gorgeous, loving atmosphere and so much to do! I returned again after my traumatic brain injury from a accident, and it didn't seem like I would enjoy myself but it was once again phenomenal because that time I had the Champagne jacuzzi and as always a pool and sauna in my room. This year although on a walker, still have vision issues and battle PTSD and a brain injury, but i wanted to liveeeeeeeee beyond my limits. Although the person who T-boned my car changed my life, I wanted to embrace my life and enjoy my chapter 52! This was a beautiful birthday week but different, not because it everything was different, snowed on my birthday as we arrived 02/02/25. The Elegant dinner setup that they did Special for me, the napkins was folded like a heart, our table stood out, I had a wine bottle and rose waiting for me. The food was soooooooooo Beyond upscale and tender and perfect!!! Joleane/joslhlein our server went beyond the call of duty, please look her up management at the Cove Haven 7pm dinner 02.02.25 and it was a snow storm we were sooo worried for her commute away, because we knew she was going to be back for our breakfast. I have never felt sooo special, she didn't know of my disabilities or insecurities because she went beyond the job duties, We had a great management that took care of us, and we ended up staying a extra day because I didn't want to leave and go back home. We went to the game room, it wasss so much better than year 2018, it's top of the line bowling pac-man hubbies favorite, ice-hockey I mean everything felt like a 5 plus star restaurant and setting! It has always been over the top and I have years of pictures and memories, but this timeeeee was magical.... We checked out of our room on Tuesday afternoon and into another room (from apple to cove harbor) the same time because we just couldn't resist the peace, love, attention to detail, food and friendly service. And lets not forget Jeffery Jr!!!!! he was so attentive, joyful, friendly, that we can't wait to return and the cook, whoever she is was beyond measures the evening manager was a great addition to the evenings and we enjoyed talking to him because he's from NYC bronx and my husbands from NYC brooklyn so they noticed one anothers accents. read more

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Cove Haven is nestled in a wonderful spot in PA, the grounds are spacious and there is so much to do. They have couple activities for everyone and wildlife is literally at your feet. Thereis a bar/game room that was so much fun. The room was very romantic, from the round bed to heart shaped juccuzi. The place is well kept and very clean. Dinner and breakfast were included, and it was at best okay. Cove Haven is definitely a must go destination for any couple looking for a romantic weekend getaway. read more

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Rooms (jacuzzi jets in the tub are obviously rarely cleaned). Filled the tub for a bubble bath for two, only to notice brown specks in the bubbles. Drained the tub and this was the result. We needed to shower after our bubble bath (turning the washcloths brown). Food was meh. Not worth the $500 price tag for one night with two included meals. read more

Cove Haven Resort - Dirt from jacuzzi jets. - Resorts Near Me - Lakeville, Pennsylvania

I'm surprised with all the negative reviews. While there were some cons, I thought this was a very nice and romantic getaway for a few days. We were supposed to be in Florida but thanks to covid we had to stay local and I stumbled upon this resort which boasted a ton of amenities and cool suites. So I'll give my pros and cons but def shout out to the chef Jonathan at spooners and Richard the waiter-they were awesome! Pros-the room! Def stay in the champagne tower, you get your own heated pool, sauna, champagne jacuzzi and fireplace! It was awesome! There's plenty of activities-archery, pool games, tennis, etc. The burger challenge at the sports bar-we lost but it was fun! The staff is friendly. Pool bar drinks were great and the entertainment guy was a lot of fun. Great space to walk around for exercise-plenty of Hills to walk up. Room service is available from the sports bar. Cons-the lake was completely closed cuz of covid-unfortunate cuz most things you'd do as a couple and not with other people anyway like kayaking or pedal boats but at least they're being precautious. There was a cigarette smell when we walked in and a cigarette butt on the stairs of the room. The food for breakfast was not that good but the staff was very friendly. I ordered the red velvet heart cake and balloons as a surprise but they were not in the room when we got there and they came hours after we arrived that it ruined the surprise. There's nowhere to get coffee on site or even a small snack. I would come here again after covid is done to check out the other amenities. read more

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After visiting Poconos palace their sister resort we decided why not give this property a visit. We booked memorial weekend for Sunday- Tuesday & it ended up being a great call. We arrived early by 2 & the room was not ready, bummer but no biggie we headed to the pool area which had activities, music & a bar so why not! Our room was ready at exactly 330pm check in time initially we came back got our keys then settled in & headed back out. We got room #106 the Garden of Eden suites it looks exactly the same as in the Poconos palace which we expected, room was clean, decent toiletries & of course gotta love your personal pool. Only complain w the room was the bed, it moved & by that I mean it really moved around it was not nailed down & should have been the moving around was annoying. Meals were covered for breakfast & dinner, good buffet style breakfast simple enough but with enough good choices , Fresh Waffles, Eggs, bagels, fruit, yogurt & cereals. As for Dinner first u start w the salad buffet it was great, plenty of greens & fixings.. several choices not bad & on the dessert the Apple crisp was very tasty. The Pool & bar area was nice, cute little heart shaped pool. They offer a variety of activities at the property which is nice & gives u options on what to do. Mini golf, Bar, Spa .. a little something for everyone. Down by the lake it is beautiful u have a few activities u can book, we did the boat ride which was a nice way to see the lake side part, The scenery is lovely. The property grounds bring on quite a lot of Deers they sell food for u to feed them so they are not shy about being all over the grounds kinda nice to see. As for the resort it really does need a good facelift seems like a lot of the rooms are emptied or being worked on. It's a nice resort space & with the right upgrades it can really shine. My high rating is because everything for us ran smoothly & we didn't have any issues w anything we did or our room so we were pleased with our visit. read more

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We stayed in a Champagne Tower suite during the third weekend in August 2021. It was our first time staying at Cove Haven and we will definitely be back!! Is the property a throwback to another era? Yes! Are things a little dated, in both fabulous and not-so-fabulous ways? Yes! But we *loved* our stay at this one-of-a-kind place. First off, the room. The Champagne Tower suite is by FAR the most fun we have ever had in a hotel room. It is so over-the-top and just plain FUN that we couldn't help but go with the flow and have a blast. We drank champagne in the craziest bubble bath we will probably ever experience, and felt so fancy. We turned up the music on our in-room speaker and goofed around pretending to do synchronized swimming in our private, heart-shaped pool. Our room was really clean, smelled a *tiny* bit smoky but not like cigarettes or weed; I think that the couple who had stayed in the room before us may have used the fireplace. Just roll with the cheesiness and you'll have a great time! Outside of our room, we absolutely loved the heart-shaped bar at the Colosseum restaurant, it is truly amazing. The bartender was quick and friendly, and the entertainment for that evening was pretty good! We also swam at the indoor pool in the gym complex, ate breakfast at the restaurant, used the sports/recreation center, went to the gift shop, played mini golf, and walked the nature trail behind the ski chalet. Some of these areas need some TLC, but we had a lot of fun nonetheless. Honestly, the "mid century time capsule" feel was a big draw for us, so if you're aware of both the pros and cons of visiting a property like this, I think you would enjoy Cove Haven. Breakfast was really good and honestly surpassed my expectations. We spent a lot of time using the indoor archery and the adult claw machine game at the sports complex, and enjoyed talking with the staff there who has worked at the resort for 28 years (!) I was disappointed that the boat rental was closed. The nightclub was also closed, and the sports center was on abbreviated hours while we were there. I think that this was mainly due to the fact that so many service and hospitality employers are having a hard time finding staff this summer. In short, if you know that you are visiting one of the only Poconos resorts from the late 1950s that is still in operation, and come prepared for that reality, I think you'll have a blast here. We certainly did and plan to come back. We honestly thought the room itself was worth every penny, just for being so unique and fun! This is truly a one-of-a-kind experience and I'd love to see this place stick around another 60 years! read more

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Garden of Eden apple room. Really all that we expected. Sauna never worked but the pool was awesome, the jacuzzi was fabulous and the bed was very comfortable. The rooms are dated but clean. The resort is showing some wear and tear but the staff are responsive and so friendly. This was a bucket list for me and we really enjoyed our stay. read more

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One word, awesome. This place is definitely worth every penny. We chose one of the "Champagne Towers" rooms. It was extraordinary to say the least. Very spacious, but still cozy enough for two. A nice size indoor heart shaped mini pool. Also a huge shower, nice hot tub, gorgeous, and comfortable round bed. Lots of mirrors! The cons of the room are: the hot tub is uncomfortable, and it takes forever to fill it. (Still fun though!). Also, the sauna didn't work. At least it seemed not too. The on site restaurant (the coliseum) offered very excellent selections for buffet style breakfast, and 4 course dinner. Lobster ravioli, prime rib, soups, salad bar.... Perfect! Spooners, the sports bar offered a great selection of food not included in our meal package, but priced appropriately. The drinks are a little expensive, and watered down, but that is to be expected. I can't complain! The nightclub had a cool little band (they have different entertainment options every night), and the games, and various activities the resort plans for the day are fun. Bingo, little couples games, a scavenger hunt as well. The ambiance of the entire resort is very peaceful, and promotes a stress free, and reconnecting atmosphere for those seeking refuge from everyday life, even if you're just there for the sex! A bonus, the room we were in, and a few others we could see have one, or no windows. You literally lose track of time, and that's ok! You're there to concentrate on each other, and lose yourself in the moment. The spiritual nature of the land, lake, people, and general atmosphere completely allow this to happen. Oh, and lots of deer. LOTS OF DEER. Buy a bag, and feed them :) You won't regret it, and you will want to come back for more! read more

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Clean...nice,so much to do.I can not wait to go with all the couples to enjoy all of the included activities.Claudia the housekeeper was kind and very helpful..management please acknowledge her work!The staff is there for you 100%.All my life I saw the Champagne Tower on tv... omg it is what it looks like.The in room pool..the in room sauna...all of it.How they delivered my order of duraflame logs around 2 am all the way up to our room.We had a great time.You know wtf it is before you go,what are these people griping about.Stop it..lol. It is exactly as it advertises to be. read more

Cove Haven Resort - Yasss - Resorts Near Me - Lakeville, Pennsylvania

Let's start with location: 2hr drive from NYC. Lots of open space, green fresh air. It's a great place for a little getaway from the city. We got a room at the Cove Harbor with the tub jacuzzi. The room can use an update, as it seemed a little outdated. This resort included activities, breakfast and dinner. The activities were not as much due to covid but we made the best of it and had nice one on one time. Some of the activities were, archery (indoor and outdoor), mini golf, pool, arcade games and others. They have an outdoor pool (closed due to covid) and indoor pool (opened). The food was not too bad- it was alright. They have different theme every night. We stayed for the international night (Indian,Italian, Mexican) and rare catch (steak, scampi). Alcoholic drinks aren't included but you will find a solution for that :). Hmm let's see what else- they had shows here and there through out the day, comedy, bingo, and game show games. They were eh. The place I would say had more older couples- a few around the 20-30 range. But I enjoyed the quietness because it was very empty (either due to covid or for other reason ) lol The staff: wonderful staff. So friendly and caring. 5/5 for them. They had conversations with us. Laughed with us. The room: it just needs to be updated!! It just looked old school 1980s or earlier. I think because it a lot of things were closed l-the price should of been reduced. I don't think it's worth the price. However the experience with my partner was well worth it. read more

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Had a great time with my wife, it was off season and rainy but overall loved it. Room and service was great.

The ultimate adult camp feeling! Just without sleeping in tents! Staff is amazing, calm, and kind! They are so helpful, and if you notice, its the same folks working different areas! So hard working! I love the experience here, cause it was absolutely loving and exactly how you can picture a love environment. Certainly a nice spot to connect with your partner. We stayed at the Garden of Eden Apple. This place has the hot tub, fire place, private pool, and private sauna! Circle bed, which was decently comfortable, with a huge bathroom. Everything private! I loved the experience. We spent about half a day jumping from tub, sauna, to pool! You have to try it, its a nice feeling. So relaxing too. The food at spoons might not be the best, seems microwaved, so dont actually buy anything with big expectations. The finger foods were great though. And the who spoons spot is cool, with the bowling, plenty of pool tables, mini golf, arcade. This whole location have it all. I would highly recommend staying when the weather is a bit warmer so you can enjoy the other parts of the resort; golf, hiking, peddle boats, etc. i highly recommend this place. The rooms weren't out dated, atleast the one I was in! We loved every moment of this stay, and created great memories here. They have a long list of things available to do here! read more

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We chose this place to celebrate our anniversary, expecting a quality and memorable experience , but unfortunately, it was a big disappointment. The entire property shows signs of wear and tear and desperately needs upgrades. For the price they charge, you're simply not getting what you pay for honestly, not even half of it is worth it. The restaurant isn't a real restaurant; it feels more like a converted lunchroom that they accommodated to make it look like a dining area. The grounds are in poor condition, the buildings are old, and everything looks neglected. The paint is peeling off the pool and the whirlpool, and cleaning standards are below expectations even the bedsheets didn't feel properly cleaned.The shower water pressure was really bad it was almost impossible to enjoy a proper shower with the small amount of water coming out. The only area that looks decent is the reception area when you check in everything else quickly goes downhill from there. Sadly, this place does not live up to its price or presentation, and we would not stay here again. read more

Private resort with wonderful amenities and great food. Would stay here again without hesitation.

When we arrived the front desk person didn't know how to check us in. She didn't know how to run the credit card machine. She charged me then recharged me. The heat in the bathroom didn't work. We were told to give the heater time to work. we arrived Friday at 3:30pm. Saturday morning the heat still was not working in the bathroom. we call again to notify customer service. Again we were told to turn the heater on and give it time to work. We again did as we were told. We left to go snow tubing 40 minutes away and were gone for about 3 1/2 hours. The heat in the bathroom still didn't work when we got back. We called customer service again. We were told they would send maintenance to check on it. An hour went by so I called again. About 10 mins later the maintenance guy came. He went into the bathroom. he stated that he would be back with a space heater. That did the trick but we were not able to use the heart shaped tub until Saturday. It was really a bummer to not be able to use the tub and to freeze when taking a shower. Customer service seemed very nonchalant about the whole ordeal. read more

So dirty and ran down the pice is. NOT WORTH IT GOT MOVED 3 times and they gave us cheap champagne read more

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I'm honestly pretty baffled by the low review for this resort. My partner and I had a fabulous time and will definitely be returning in the future. First things first, embrace the cheesiness. Yes, heart-shaped hot tubs and the decor and other accoutrement may be mushy, but this is a romantic couples resort. The basis of some of these low star reviews is the mushiness of it all, but I just implore folks to look at the website! Know what to expect here! My partner and I arrived on Thursday at 3:30. Check in was quick and staff was friendly and helpful. We opted for a newly renovated room, the Harbour Tower. I highly recommend this room. Everything was exactly as pictured! Our room was clean, spacious, and romantic. We had a gorgeous balcony overlooking the lake, a spacious and comfortable round bed, a glass encased shower, and, of course, the famous heart shaped bath! After settling in, we decided to head to the included dinner. I'm not going to lie, my expectations for the included breakfast and dinner were pretty low. I didn't expect the food to be as delicious as it was. I was constantly impressed by the dinner selections. The wait staff was incredibly responsive and kind. Breakfast is buffet style, which is nice, but I love the table service for dinner. My partner and I also took advantage of several of the activities on site. After breakfast one perfect day, we hiked the beautiful (albeit short) hiking trail. We decided to take our time with it and really appreciate the nature. The sign says the trail is about 15-20 minutes, but we easily spent an hour there sitting on the benches near the waterfall and enjoying the scenery. I highly recommend this! We even had the professional photographer take our pictures on the trail - he essentially hiked the whole thing with us to get some premium shots (AND we viewed the shots the next day at the gift shop with no pressure - we only bought the ones we really loved). Definitely take the opportunity to get your picture done! In addition to this, there's daily activities like movies, games, bingo, contests, happy hour, etc. There is also a spa on site, archery, indoor mini golf, an arcade, and a bunch of other great included options. To be honest, my partner and I loved our room and gorgeous view so much we hardly engaged in those, but the ones we did engage in were led by the super friendly resort staff! We spent a total of 4 nights and have not a single complaint about the experience (well, there were less than an ideal amount of outlets in the hotel room, but come on... it was built in like the 60s!). The place was all it set out to be: a romantic, private, fun experience. Bonus tip: GO IN THE FALL. The whole place was gorgeous! read more

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Omg. Never, ever again. The place is completely run down and some of the buildings look dilapidated . I really question the reviews saying this place was nice. I was so disappointed. This place is an absolute dump and is absolutely not a resort in no way. It was the dirtiest hotel I have ever been in. The whole place is falling down. The tiles were loose in our bathroom. I was scared to sleep in the bed. The food was horrible quality and flavorless. The servers we had during our meals were all very pleasant and quick. There are quality employees at this establishment. It's too bad the ownership doesn't take care of the property. It has a lot of potential but it's an absolute dump. Stay far, far away. read more

I loved everything about our stay. We had everything we wanted in our room (pool, jetted tub, sauna, fireplace, etc). We stayed in the Garden of Eden Apple. The resort itself had all the amenities and we really enjoyed all of the activities and nightly entertainment. The food and drinks were great. The service was wonderful. Couldn't have asked for a better romantic getaway in the Poconos. read more

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I had a great time here. I thought the room was very nice and the property is beautiful. So many deers

Let me just tell you don't trust the pictures you see on the websites .... They are from when they opened not current at all. We travel a lot and wanted to go somewhere we thought was gonna be better than our last 3 vacations this year. This place is horrible as far as how these expensive Champagne Tower rooms. They are not worth the 300 plus dollars nightly. They are outdated dirty and I believe they haven't been maintained for a while. Just look at the other reviews! We had no internet , but was advertised to have. The internet/Wi-Fi is only available in the restaurant like spooners and Cupid lounge with the big LOVE SIGN. The mirrors around the large champagne glass are cracked also the mirrors on the ceiling are damaged. There are supposed to be lights over the bed also... they don't work.. they will say they are waiting for a part to repair them. The fireplace when lit will smoke up the whole room and the fire alarms will not sound off. There is a loud noise coming from under the steps that lead to the bedroom also from the super loud upstairs outdated air conditioned units. We called the front desk to remedy these issues and got Gary the guy that laughed when we wanted to switch rooms or get the items repaired. He said we don't have any more clean rooms. There is no way that they cleaned these rooms before we got here because if anyone checked this room they would've said it isn't ready for a person to occupy. This was confirmed by the guy that came to clean the pool the next day only after we had a second day of complaining to get relocated or the items repaired or/cleaned . No one ever came to remedy the large AC or sounds from under the stairs. Honestly the only thing that is saving this place is the staff at the restaurants and the gift shop! They were so amazing and I hope they are being taken care of! But if they don't take care of their customers they are most likely not taken care of their staff. We stayed for 3 nights and not one time during complaining to the front desk was there 1 we are sorry about anything. Or we will make things right or do anything complimentary . This is not the way to run a business . People go there for a romantic getaway , but the problems at this place will have them thinking..... STAY AWAY. read more

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We have been coming here for over 15 years. It's a great weekend getaway. We love Dennis our waiter. Haha he's hilarious and makes your dining so much fun. Food is always great but over the past 5 years or so they cut back a lot. Used to have buffets and desert bars, shrimp table, and so much more. The rooms are outdated especially the champagne rooms. Beds are very uncomfortable. Carpets are nasty. But something always brings us back here. Would love to see more updates and renovations. We actually started encouraging our married kids to come try it out. We will be back as long as the renovations continue. Won't mind spending the money if it's nicer. read more

Cove Haven Resort - Hanging out in the indoor heated pool - Resorts Near Me - Lakeville, Pennsylvania

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I would give it less than a half a star! We checked in and it was freezing. Turned the heat on for over 4 hours (at 85 degrees) and the room was still extremely cold. We called for more blankets and pillows and after 75 minutes we decided that we had to leave. I had go under the covers and was still freezing. The bathroom was like ice. How were we supposed to use the heart shaped tub when it was so cold. Sadly it was not something that we would recommend. Didn't spend the night and asked for a full refund. read more

If I could leave less that one star, I would. DO NOT COME HERE BY ANY CIRCUMSTANCES. 1. The service at the front desk is AWFUL, worse than that. They only charge a deposit when you do the reservation and not the full amount but send you an email stating the full amount. A friend gift us this weekend and we did not know what amount was charged and as I received an email stating the full amount, we understood we did not have any other charge to be collected AND when we checked in, the manager told us we had 0 balance and ask us for credit card to put a $75 dollars hold. Then, proceed to charge us $740 that supposedly return that same night apologizing and saying again it was a system error and we had 0 balance. The next day we wake up with a charge of now $760 dollars. We go to the front desk and ask about the charge and this very rude lady said to us that we were only charge a deposit of $250 and we were supposed to pay the remaining fee. No problem with that but we complained no one told us this info and anywhere in the check out process says it. She claimed that we were supposed to know this info as all hotels operated the same way and it was my fault because I did not called to do the reservation. IT IS 2022, WHY DO I NEED TO CALL TO DO A RESERVATION? After that, she called the manager and told me, without even looking at me, "speak to him". Again, very rude and entitled. If only that was the end, they ask us to send the card the deposit was charged to VIA FAX (2022?), to charge the remaining fee. We did that right there. But, we woke up today we a charge of now $840 dollars. Is insane, they tell us there is no one who can assist us at the moment. Because they only work from Monday to Friday from 9 to 5. But, is a hotel. Most of the guests will go on weekends and holidays, so how there is no one to help a guest? I will be reporting them to the Better business bureau. Also, the facilities are DIRTY, they are spiderwebs with spiders EVERYWHERE. When you put the card for them to clean your room, they only put clean towels inside, not in the arranged in the bathroom, on the sofa. The "activities" are depressing. We went to happy hour and it was everything but happy. The exact same food everyday. You have to wake up at 7 am to eat breakfast or you won't eat. Dinner ends at 8 pm. If you are 80 years old, who likes to go play bingo, eats dinner at 7 and goes to sleep at 8 pm and don't mind being overcharged for dry food, then go. But if you are not, please go anywhere else. All the front desk look at you like " well what I'm supposed to do" but they do not help you. The servers at food places are holding that place together. read more

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Oh my my my...where do I begin? I came here knowing quite well that Cove Haven was a time capsule of sorts...but what I came to find out is that it's actually a fossil. Look. I knew this place would be grimey. But the grimeyness exceeded my expectations. We stayed in the champagne tower suite for four nights and let me just say, there was a lot to be desired. Carpet in the bathroom wasn't a surprise but it certainly was...gross. The tub itself is fun but the pool in the room had no light. A maintenance guy came by but left to get a lightbulb. At first we assumed he was handblowing the glass for it because of how long it was taking. Now I'm not sure if he's still alive because he never returned and alas, the pool light went unfixed. There was no wifi in the room for the duration of the time because "a storm blew it out." I asked the desk about it a couple of times over the week and each time they said, "we're working on it." By that I assumed they had someone on the roof holding an antenna trying to get it in the right place, but that was not the case. There's nothing quite like having to leave your room and walk down the street to send an email. All of the facilities are dated but not in a way that is charming. Met more spiders than people in the racquet ball center. Large ones too! My fiancé actually walked directly through a spiderweb. Perhaps someone else's idea of fun but not ours. All of the lake activities were closed without any explanation which was honestly the most disappointing part of the experience. I'm sure they're blaming covid for that but I know it's probably a lack of funds/staffing. Without the lake this place is just your unclean grandma's house on multiple acres. Now let's get to the food. If you love those $.50 tv dinners you get at the dollar store, you will LOVE it here. Dinner sent me to the bathroom. Breakfast was worse than fat camp dining hall food. I'd rather live off of airplane food for a month than ever taste the dining options here again. Because of covid, there was no room housekeeping. This made the rose petals that sounded cute on the first day, an eventual nightmare. Nothing like crispy decaying flower petals strewn all over your room for the entirety of a trip. We both got massages at the spa because there wasn't much else to do. Decent massage but the facilities...oh boy. I joked to my fiancé that the gym probably had wood paneling and carpet. Right on the nose. It had both, and not a free weight in sight. The mini golf in the basement is nothing short of terrifying. There really is no spa area. I joked to the massage therapist that the table she had me on was probably from the eighties, to which she confirmed it was. I felt like I was one muscle rub away from breaking it (and I'm 125 lbs for reference). Best part of week was the tiki bar which had some fun drinks and actually edible food. The bands on Friday and Saturday were also great. Everything else though...a real tragedy. There's so many things this place needs in order to survive, and I'm not sure they can afford them. So many repairs, updates, etc. They could start by cooking actual food in the dining room and not just sticking shit in the microwave. Sounds easy enough, right? Also for the price of the stay, at least two drink vouchers a day would be nice so you don't have to bear the place sober. The deer roaming the property were more attentive than any of the staff. I had fun, but only because we were able to leave during the day and eat elsewhere. Advice for the resort? Make sure all facilities are open and CLEAN. Knock down spooners and put an actual restaurant. Turn the blizzard chalet into an icecrram shop/cafe and not just a storage shed. Suites need new showers, carpet, and constant maintenence. I don't see this place surviving past the next couple of years so if you are dying to see for yourself, I would go while you can. Thanks CH for...an interesting time. read more

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