I can't recommend this place more highly to anyone looking for a trusted place to store their…read morestuff. We needed a lot of extra care and help because we were trying to get things taken care of while out of state. The manager, Jeff was so accommodating with all of my requests for help. He went above and beyond to help wherever he could and never made it feel like an inconvenience, even though we were moving out of the unit. If you're deciding between two storage facilities, hands down, pick this one. They actually care about your stuff and providing great service.

Great space to store my stuff! It's comforting knowing while living in Hollywood, CA now, I feel…read moremy things are secure here in my hometown of Cincinnati. Jeff who runs this facility is excellent with customer service! Thank you Jeff for everything! :)

Well, they have a shitty policy about no RVs older than 10 years in age. It doesn't matter if the…read morething looks brand new and has been impeccably taken care of. THEY WILL DISCRIMINATE on AGE of vehicle! So any of you airstream owners or Avion owners you might as well forget about it unless you can prove that the vehicle is 10 years or younger in age. Of course I wondered what would happen if your vehicle age is out while you're in the park? I bet they automatically eject you if they're following their "policy"! Also, they have a 50 pound and under weight limit for dogs. And apparently also a breed restriction! You can be the nicest person in the world with the nicest dog in the world and nicest camper in the world, but if you don't fit into their little pigeon hole guidelines, you might as well forget it! I mean, after all this is Reading, Ohio for Christ sake! Which let's face it, is a lower middle class community to begin with!! Go somewhere else where they will accept you and your pets and equipment instead of having snotty restrictions!

I rented a space there for years with no problems. It was a safe place for my vehicle for many…read moreyears.

Horrible storage unit. I moved here in August and came today to vacate and move my belongings,…read moreEVERYTHING WAS RODENT INFESTED ! Rhea, the manager of some sorts told me that I'm October, one of the units on the premises was found to be rodent infested. Guess that they didn't do....Notify current renters so that they can asses their belongs. Do the math... this happened in October , it's mid May now as I'm writing this... needless to say my property is ruined and possibly diseased. Can't move my belongings into my house but I had to move it out of extra space so I can't get charged any further. EVERYTHING IS DAMAGED It's rat infested DONT STORE YOUR BELONGINGS HERE!!! Photos will be be attached and this will be reported fue

Judy, the new manager, is the rudest person I have ever met. All my stuff is ruined and mice are…read moreeverywhere. disgusting! Not to mention they gauge your rent after 3 months by $80 Just because they can even though they don't mention anything when signing your lease. she said the mice are not her problem - hello your disgusting units caused this issue, how about an apology. Mice droppings on all my nice stuff - now all garbage. im calling the board of health on judy and extra space storage. I told her I was leaving a bad review and she said go ahead. I told her I was leaving a poor review and she

One of the worst Extra Space locations you'll find…read more I rented a unit in March 2026 and all seemed fine. The first issue, though, was with getting a lock off because later that month I had lost the key to it. I tried for two days straight to get ahold of someone there during the week and during business hours, which was to no avail. They are supposed to be manned M-F during business hours but of course, they weren't. I then had to call a neighboring storage company who sent someone over 2-3 hours later to help out. Today, July 22nd, 2026, I see a pre-auth come thru on my credit card for $120 when my normal amount was $60.37. I am now looking back and they charged me $120 DURING JUNE AS WELL - MEANING I ONLY GOT MY AGREED UPON RATE FOR TWO MONTHS ONLY BEFORE THEY DOUBLED IT !!!!!!!!!!!!!!!!!!! They then said they "sent out increase notices in May, by mail" and I asked why in the hell would you not send it by EMAIL? They said "Well that's super important so we send it to the home address......." So why wouldnt you ALSO send it by EMAIL.........? She called back and is saying "well we can lower your rate to $94.XX a month. If we do that will you stay?" I said no, I want the extra $60 REFUNDED for the last two months AND it put back to $60/month she flat out said no but that "we are trying to worth with you here" so basically trying to gaslight the living F out of me when they DOUBLED and then want my sympathy as if they're the good guys. I WILL NEVER DO BUSINESS WITH THESE LOW-LIFES EVER AGAIN. AGREEING TO A RATE OF $60.37 IN MARCH TO THEN DOUBLE IT 3 MONTHS LATER IS PREDATORY AND DISGUSTING. RIPOFF.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

I saw this on a closed community group this morning and wanted to share it. Way to go Blue ash…read morestorage! Their manager, Jim, does an amazing job!

From the owner: Bearcat Storage - Blue Ash is locally owned and operated. Our mini self storage facility is…read morecompletely secured with individual unit alarms, electronic gated access and 24/7 surveillance. We even offer free truck usage when you move-in. Located in Cincinnati, OH serving the Greater Cincinnati area. With online bill payment, we're ready when you are. Whether you're looking for short-term personal storage, long-term business storage, or anything between, our clean, modern and secure storage facility was designed with your convenience in mind. Blue Ash Self Storage offers a variety of storage features and sizes to fit your needs, including drive up access & climate controlled storage units.

Horrible experience. 100% would not recommend !!…read more They did not properly wrap my stuff and caused damage but didn't want to take responsibility for it after and tried to push liability. Took a huge L. Stay away unless you're ok with risking taking high risk for their negligence.

I experienced the worst move ever with this company. Also, they have refused, short of a lawsuit,…read moreto resolve the issues that resulted in my rating. We moved on March 9, 2022. During the move floors were unprotected and gouged and scratched and walls were also scratched and gouged. A 3 piece wall unit was ripped apart without the connecting bolts removed. In addition, 2 of the 6 glass doors were broken. A dryer and freezer were both damaged and the freezer stopped working. Parts were left anywhere. For example, 2 futons were taken apart. At the new house futon parts were found in the garage, some in the kitchen and others in the basement. Shelves to a bookcase were not found. Trash was left behind in our yard after they left. This is not a comprehensive list, just the major highlights. I filed a claim, and almost 4 months later here are the results. The damages to floors and walls cost over $1600 to fix. They offer $0 to repair. The bookcase cost $1100 30 years ago, and $7000 to replicate. They offer $850. The freezer reimbursement offer was $60. I elected $10,000 insurance, but you see the results of my claim submission. Here is Moving Ahead's last reply to me: If you still do not find our current offer to be acceptable, the next step would be to begin the arbitration procedure, as outlined in the documentation you have already received. If you have any questions regarding this process, I would be happy to assist in any way possible.. Thank you, Steven Mutter General Manager T: (513) 591-9818 movingaheadservices.com The character of any company is evident in how they respond when they make a mistake. You judge for yourself. My advice, buyer be very aware with Moving Ahead!

Great service! Very flexible on move-in and out dates which was helpful during our renovation. Felt…read morevery secure and well attended to

I have stored two trailers here for several years. Good value, easy ingress/egress. Never had any…read moreissued given I had outdoor storage.

While I hesitated to post this, I did want to share our experience. Two stars says "could've been…read morebetter" and that's how we felt. For our recent move we elected to move ourselves. I decided I would support this local business versus the national one. We were loading our belongings around Thanksgiving and needed a few containers for the move. The company was very responsive, with Steve the owner calling directly. Unfortunately despite the positive reviews, our experience was mixed. We needed multiple containers. The first container delivered was very nice and seemed to be pretty new. That one went pretty smoothly, from delivery through unloading. We needed a second container and unfortunately this one didn't go so smoothly. We had them deliver it on the Wednesday before Thanksgiving, as they were going to be closed for the entire weekend and we needed to be out of the house the week after Thanksgiving, so we were planning to load the remainder of our things over the holiday weekend. They arrived late afternoon on Wednesday and as soon as they opened the container to allow me to have a look I was almost knocked down by the smell. The container had a horrible stench and clear signs of something nasty inside (it was a dried yellow puddle raised on the wooden floor). I told the driver that we couldn't use this container to store our personal items (mattress, couches, etc) as they would be ruined by that stench. He then told me, during the height of COVID and after standing in my face and talking for a few minutes about the situation, that he couldn't smell or taste so he couldn't confirm if there was a smell, but that he would call his manager. Steve was on vacation but answered and was very unapologetic, telling me that they clean each container and have an inspection, so there is no way that the unit could have a smell in it. Despite not being there and having a driver that couldn't smell, it would be impossible and I was being unreasonable. I told him again that I couldn't use this one and he told me that they were really busy and this was the only container they had left, so I could either take it or leave it. This put me in a very tough spot and if there was not a horrid stench I would have kept it as we needed to pack our belongings, however I was not willing to ruin my things so we had them take the container away with no backup plan - this should indicate just how bad the smell was. Fortunately for me, PODS came to the rescue and was able to deliver a container on the Friday after Thanksgiving so we were able to complete our packing that weekend. Steve did contact me back via email the week after Thanksgiving and told me that he inspected it and sure enough "there was an odor", however it was from the prior user that was storing cardboard. While I appreciated him closing the loop, I was the day of that there couldn't be an odor since they check them all before they go out. I've also never seen cardboard that smells that foul and leaves yellow puddles on the floor. In the end, it worked out for us as we found that PODS ended up being cheaper by 10-20% and their schedule around the holidays was much more accommodating. We unpacked around Christmas/New Years and had no issues coordinating the container re-delivery with PODS, however UNITS had limited schedule during that time so we had to work our deliveries around their availability. While I'd like to support local, I'm not the type to inconvenience myself or do so at the cost of a good experience. If you are, UNITS did a reasonable job, but despite the reviews I read about them we found that PODS provided a more reliable, accommodating experience and did so at a lower cost. Edit: I don't feel that the above left any of the context that the owner references out, but appreciate that he confirmed the issues we had. If I could have used the unit, trust me I would have - this caused us a lot of added stress. While it's clear that they have a lot of happy customers, I did want to share our experience as a watch out if you are working around a tight deadline / holidays like we were.

A major remodel required a place to conveniently store three rooms of furniture for two months…read more After researching the available companies we settled on Units. We rented a 16 unit which was delivered and expertly placed in our driveway by driver Sam. We also rented 5 moving blankets and the company arranged for two guys to come move the boxes, three couches, bookcases, hutch, buffet, tables and chairs and 15 yrs of collectibles. They arranged everything much like a Tetris game! The unit was perfect for our needs. After two months, we called and Gabriel came and expertly loaded it and took it away. We appreciated his attention to the low laying tree branches as he jockeyed the Unit onto the flatbed. We could not have done our remodel without having this storage option. Highly recommend the company, Sam, Gabriel, and movers Kevin and Trey