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    Point Blank Pest Solutions

    4.9 (10 reviews)
    Closed 8:00 am - 7:00 pm

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    2 years ago

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    7 years ago

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    8 years ago

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    8 years ago

    If you have pets control issues then this is your guy, very thorough and great at his job. I would recommend to everyone

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    9 years ago

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    9 years ago

    Great business. Prompt, professional, and follows up after the job. Thank you for your good service.

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    Review Highlights - Point Blank Pest Solutions

    I called Charles at Point Blank based on a referral from a family member and I'm glad I did!

    Mentioned in 7 reviews

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    Harpers Wildlife Management  - Red boar

    Harpers Wildlife Management

    (21 reviews)

    Okay, reducing to 1 star based on the ridiculous response by the owner…read more (1) He said I'm bringing up the rat problem 2 years after his sealing work, and well past the 1-year warranty mark. In fact, I notified him of the rats returning SIX MONTHS after his sealing work (and he didn't reply). I attached a screenshot of my text message to this review to prove it. Did the rats overcome his exclusion methods, or did they survive for six months in the attic w/o food or water and then migrate to where I could hear them? The former seems more likely, but we'll never know, because, as I said, he didn't deign to reply when I asked him about it. Which also means, the warranty is useless if he doesn't actually honor it. (2) He said he "got rid of rats". He did not. He did only the sealing, I caught the rats myself, as per our agreement. (Then six months later, well within the guarantee period, I heard more rat activity.) (3) He said that I "let my warranty expire", putting the blame on me. Not true. First, I contacted him *within* the warranty period, and he didn't reply. Second, he never billed me for the warranty renewal when the time came up. Third, I contacted him again, after the initial warranty period, asking how to continue the warranty (e.g., pay a re-inspection fee plus the warranty extension?), but yet again, he didn't reply. So, it was impossible for me to renew my warranty, because he flat-up ghosted me. (4) I didn't "give a bad review because we won't coach him on doing an enclosure for his rental property", it was because, in part, he didn't REPLY to my repeated inquiries about that (as well as his not responding to my message about rats returning within the supposed warranty period). Multiple other contractors have been happy to take my money to provide some education and training about their trades, and if Matt didn't want to do that, that's certainly his call, and he could have said simply so. But he didn't, instead he just blew me off. (5) It's rare that you see a business owner insult his customers (e.g., "This guy has no life." WTF?!) It's funny because had he made a normal, customer-focused response, he might not have lost any business, but now he definitely will. Who wants to hire someone who's so contemptuous of anyone who dares to relay their bad experience with the contractor? (6) He says "As a customer he gets a no-star rating." So exactly what was my transgression here? Trying to report that rats returned within the first-year warranty period? Asking if I could hire him for additional work? Trying to contact him multiple times and getting no response, *before* posting online that I tried to contact him multiple times and got no response? Yeah, I'm a real jerk that way. If Matt doesn't want bad reviews, he might consider replying to his customers when they make inquiries to him, and then not blaming the customer when they point out that he wouldn't respond to their messages.

    Matt was recommended to me several years ago, and his work sealing the house was so good that the…read moreroofers commented on it and asked who did it! He comes back every year and checks to make sure everything is still sealed up tight against critters. I'm having my roof and gutters re-done in a couple of weeks (thank you Central Texas weather...) and I will be having Matt come out again to make sure everything is still sealed up once those folks are finished! Hire Matt as your Critter Guy - he knows his stuff! And he is my hero!! I am terrified of snakes, and when I saw a rat snake slithering around the bushes in my front yard I was OK until I went online to positively ID it. One of the pictures was a rat snake coiled up, mouth open, just SCARY looking, and I kind of lost it. When I left a voicemail for Matt telling him I needed to get on his schedule to check and make sure the house was still sealed up it was apparently pretty obvious how upset I was (I really did try and be calm...). Matt said as soon as he heard my voice mail he knew he needed to come help me! He stopped on his way from one job to another, removed Mr./Mrs. Rat Snake from my yard and checked the roof to be sure there was no way any of his/her friends could get inside.

    Austin's Wildlife Removal Services - Gary noted this was probably broken from roofers who re-installed my roof last year. Be aware.

    Austin's Wildlife Removal Services

    (92 reviews)

    I am currently three Ring-tailed cats deep into my relationship with Gary, and the score is…read moredefinitely Gary: 3, Critters: 0. Living in the Long Canyon area means I'm basically a high-end squatter in the middle of the woods, and apparently, I'm "invading" the local wildlife's favorite real estate. For nearly six years, Gary has been my primary peacekeeper. He is a rare breed himself: part master investigator, part roofing/construction expert, and 100% perfectionist. He doesn't just show up on time; he makes the right assessment the first time and handles the problem humanely and comprehensively. Honestly, why would you trust anyone else with your uninvited houseguests? If you're dealing with critters in Austin, Gary is the only name you need to know. My attic--and my sanity--thank him!

    You can't go wrong with Gary for your pest control needs. A ringtail had been squatting in our…read moreattic for months and made a huge mess. On a FREE inspection Gary found where the likely entryway was (broken siding under an eave that I hadn't noticed). Gary covered it with duct tape. And provided next step instructions on how to take care of it myself, or a VERY fair estimate on how much he would charge to patch it up once we knew the animal was evicted. I ended up taking care of it myself through Gary's advice, only because it was a safer part of our steep 2 story roof. I have now solved the problem with only the cost of a strong roofing adhesive and used some spare flashing I had laying around. I know 100% who I'm reaching out to next time a critter decides to enjoy my attic. Thank you Gary!

    Point Blank Pest Solutions - pest_control - Updated June 2026

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