Roland was quick to respond to my situation and removed the animal quickly while providing…read moreeducation about what to look out for to prevent future animals from coming into the home. Highly recommended.

Racoon removal. Rolando was super friendy and effcient!! In less than a week and the trash can…read morepanda's are gone!! Thank you, I can sleep at night again!!!

Okay, reducing to 1 star based on the ridiculous response by the owner…read more (1) He said I'm bringing up the rat problem 2 years after his sealing work, and well past the 1-year warranty mark. In fact, I notified him of the rats returning SIX MONTHS after his sealing work (and he didn't reply). I attached a screenshot of my text message to this review to prove it. Did the rats overcome his exclusion methods, or did they survive for six months in the attic w/o food or water and then migrate to where I could hear them? The former seems more likely, but we'll never know, because, as I said, he didn't deign to reply when I asked him about it. Which also means, the warranty is useless if he doesn't actually honor it. (2) He said he "got rid of rats". He did not. He did only the sealing, I caught the rats myself, as per our agreement. (Then six months later, well within the guarantee period, I heard more rat activity.) (3) He said that I "let my warranty expire", putting the blame on me. Not true. First, I contacted him *within* the warranty period, and he didn't reply. Second, he never billed me for the warranty renewal when the time came up. Third, I contacted him again, after the initial warranty period, asking how to continue the warranty (e.g., pay a re-inspection fee plus the warranty extension?), but yet again, he didn't reply. So, it was impossible for me to renew my warranty, because he flat-up ghosted me. (4) I didn't "give a bad review because we won't coach him on doing an enclosure for his rental property", it was because, in part, he didn't REPLY to my repeated inquiries about that (as well as his not responding to my message about rats returning within the supposed warranty period). Multiple other contractors have been happy to take my money to provide some education and training about their trades, and if Matt didn't want to do that, that's certainly his call, and he could have said simply so. But he didn't, instead he just blew me off. (5) It's rare that you see a business owner insult his customers (e.g., "This guy has no life." WTF?!) It's funny because had he made a normal, customer-focused response, he might not have lost any business, but now he definitely will. Who wants to hire someone who's so contemptuous of anyone who dares to relay their bad experience with the contractor? (6) He says "As a customer he gets a no-star rating." So exactly what was my transgression here? Trying to report that rats returned within the first-year warranty period? Asking if I could hire him for additional work? Trying to contact him multiple times and getting no response, *before* posting online that I tried to contact him multiple times and got no response? Yeah, I'm a real jerk that way. If Matt doesn't want bad reviews, he might consider replying to his customers when they make inquiries to him, and then not blaming the customer when they point out that he wouldn't respond to their messages.

Matt was recommended to me several years ago, and his work sealing the house was so good that the…read moreroofers commented on it and asked who did it! He comes back every year and checks to make sure everything is still sealed up tight against critters. I'm having my roof and gutters re-done in a couple of weeks (thank you Central Texas weather...) and I will be having Matt come out again to make sure everything is still sealed up once those folks are finished! Hire Matt as your Critter Guy - he knows his stuff! And he is my hero!! I am terrified of snakes, and when I saw a rat snake slithering around the bushes in my front yard I was OK until I went online to positively ID it. One of the pictures was a rat snake coiled up, mouth open, just SCARY looking, and I kind of lost it. When I left a voicemail for Matt telling him I needed to get on his schedule to check and make sure the house was still sealed up it was apparently pretty obvious how upset I was (I really did try and be calm...). Matt said as soon as he heard my voice mail he knew he needed to come help me! He stopped on his way from one job to another, removed Mr./Mrs. Rat Snake from my yard and checked the roof to be sure there was no way any of his/her friends could get inside.

I am currently three Ring-tailed cats deep into my relationship with Gary, and the score is…read moredefinitely Gary: 3, Critters: 0. Living in the Long Canyon area means I'm basically a high-end squatter in the middle of the woods, and apparently, I'm "invading" the local wildlife's favorite real estate. For nearly six years, Gary has been my primary peacekeeper. He is a rare breed himself: part master investigator, part roofing/construction expert, and 100% perfectionist. He doesn't just show up on time; he makes the right assessment the first time and handles the problem humanely and comprehensively. Honestly, why would you trust anyone else with your uninvited houseguests? If you're dealing with critters in Austin, Gary is the only name you need to know. My attic--and my sanity--thank him!

You can't go wrong with Gary for your pest control needs. A ringtail had been squatting in our…read moreattic for months and made a huge mess. On a FREE inspection Gary found where the likely entryway was (broken siding under an eave that I hadn't noticed). Gary covered it with duct tape. And provided next step instructions on how to take care of it myself, or a VERY fair estimate on how much he would charge to patch it up once we knew the animal was evicted. I ended up taking care of it myself through Gary's advice, only because it was a safer part of our steep 2 story roof. I have now solved the problem with only the cost of a strong roofing adhesive and used some spare flashing I had laying around. I know 100% who I'm reaching out to next time a critter decides to enjoy my attic. Thank you Gary!

Amazing service and professionalism. They were very kind and not only addressed the issues I called…read moreabout, but also helped with things I didn't even realize I had outside like active wasp nests. They sprayed inside and outside, removing the webs and nests too. I believe their pricing is really good for the quality of service and attentiveness. Would highly recommend them.

Cody and Peach Pest Control have decisively defeated the rat infestation that we had in our attic…read more The approach was methodical, thorough, and effective. Communication at every stage was professional and helpful. Cody was a pleasure to work with. The guy knows his business, and I enjoyed all the conversations we had on numerous visits. I learned fascinating facts about rat psychology and behavior that I never dreamed of knowing. Peach did not take our job lightly and worked on our issue until it was completely solved. These rats were completely punking me on a daily basis, and Peach put a stop to it. These guys get my highest possible recommendation!

Absolutely the best! I had wasps the other day right by back door Gone!!! And today those thirsty…read moreants RIP! thank you Triple L!

Follow up. Our problem is significantly improved, but we are still going to work to annihilate all…read moreof them. I called Les and requested another treatment which he promptly arranged. Dave, our routine exterminator was out ill so we had a different gentleman who was just as nice and professional and he checked with me before spraying and also before placing the different types of traps he brought. We are so looking forward to being pest free! We've lived in our home since 1995 and this past year has been the only time we've ever had issues with bugs. I am so glad I contacted Triple L . They make short work of all kinds of pests, large and small.! Les, thank you for your prompt attention, and for helping us get control of our home back !!!

Incredible service from Marshall and the team. It's very hard to find honest advice and Marshall…read morehelped me solve my problem and develop a long-term plan. Highly recommend.

I really think this company cares about what they do and I have finally seen improvement in getting…read morerid of rodents (after trusting other companies that did nothing beneficial for years). Stephen and his team have been great at coming out and treating each month...instead of quarterly (like the other guys). This is the best way because these rodents proliferate too quickly in 3 months so the other guys were wasting our time and money and keeping the problem going. I highly recommend Urban Jungle Wildlife Removal...first company to actually give results and charge a fair price to do the job.

I've been using Hutto Pest Control for years. This company keeps my home free of critters, is…read moreresponsive when we do have issues without added cost and is very responsive time wise. The customer service is outstanding.

I have been dealing with ants! It is a challenge. Hutto Pest Services has come out to treat the…read moreproblem. I have had the service twice and it seems to be working. The service technician has been willing to focus on problem areas. Keep up the good work!

Clay Roofe Snake Removal did an awesome job mowing and weed eating my yard. They showed up on time…read moreand worked quickly and efficiently. I got great value for my money! I recommend this business and I will be using them again- soon!

From the owner: Snake removal and trapping specialist, 27 year on the job experience, vet owned and operated. read more

Mike was FANTASTIC! Not only was MB Wildlife Control able to come out and remove a poor raccoon who…read morepassed under our shed very quickly, but they applied some disinfectant (or something similar) to the area. Mike was extremely kind and we'll be 100% only calling this company for any future needs. Sold as life long customers now. Don't click on those paid ads on Yelp, give MB Wildlife Control a call!

Mike from MB Wildlife Control was fantastic! He clearly explained why snakes are more active this…read moretime of year and what attracts them. He provided a timely, detailed estimate and scheduled the work right away. The preventive measures he installed make me feel confident my backyard is protected. Mike was prompt, professional, and thorough--and even followed up to ensure everything was working as expected. I highly recommend MB Wildlife Control!

Steve was great, we are going through a tough time and needed some advice and he came out looked at…read morethe area of the house and put my mind at ease. He was kind and precise in his dealings with us. I will use him again when needed. Wonderful company. I would give more than a 5 if I could.

I contacted this company early one cold morning to see if they could help with getting my gas…read morefireplace started and not only did they come out in the cold and rain they also figured out it was just my pilot light that needed to be turned on so they took care of that and did not charge me for this service so I would highly recommend this business. Thanks Alex