This place is the best!! The mechanic that always fixes my Subaru is awesome. Shows me what I should expect down the road, always very helpful. The front desk and all the other employees are super friendly and I know they back their work. I will always turn to themand get yhe great service and prices. read more

They handled my tire under warranty without any issues. I came back two days later once the tire arrived, and the replacement was done in under 30 minutes. Super friendly, professional, and reliable service! read more

Superior customer service! They went out of their way to fix my tire quickly and efficiently. I highly recommend this Point S Tire!

I have taken my jeep in for service twice now and these folks are really outstanding. Particularly Brandon, who is very courteous and professional. He seems very trust worthy to me. Point S's pricing is competitive with the larger Seattle market as well, and this, combined with the professionalism of the staff will have me coming back going forward for my vehicle service needs. Thanks guys! read more

This business was very helpful to me. I needed help fast! This great place and Sam provided me with an estimate I need that day very late in the day due to work. I came a few days later to have some maintenance done on a working vehicle. I was very impressed on the price and of course I knew the customer service was excellent. The work was done in a timely manner. I was very happy!!! Thanks again!! VERY AFFORDABLE AND WORTH IT!!! read more

We got back from our cruise to Alaska and had a flat tire. Took it to Brandon and his crew and they were on it. In and out in about an hour. Another near by shop quoted me 6 hours. Thanks again Brandon. read more

My family and I have been going here for years. Whether it's me, my wife or my sister bringing a car in, they are friendly and helpful and offer a great deal. They have also been fast with flat tires. We highly recommend them! read more

Had gotten a flat tire from a huge nail in the road. Needed to get it patched up. Everywhere I went, they had no availability or even attempted to squeeze me in. I went to Point S and they took care of me . They were booked but the great lady at the counter was very friendly and was able to slide me in a few hours later. The repair guys when giving me my car back were super friendly and helpful as well! Anything else I may need in the future, I will definitely be visiting point s! read more

Amazing customer service and quality work! I was panicking over a nail in my tire after work one afternoon. Was turned away by one business and called maybe 10 other mechanics who were too busy to help me and wanted to book appointments for the following week. I called Point S and even though Joe was booked that afternoon, he told me to come by because everyone else was turning me down. I was in and out in maybe 10 minutes and was so grateful to Joe for taking me in so last minute. He and the staff were genuine, respectful, professional, and kind. I'm going to start bringing my car here for all my services! read more

DO NOT LET THESE PEOPLE TOUCH YOUR CAR!!! I've been getting tires here for 15 years and let them do one brake job. This ended in my car needing a major repair to the rear wheel when they didn't finish tightening the rear drivers side tire when doing a full (and very expensive) brake job on my car. 15 years, 6 cars and literally thousands and thousands of tires, snow tires and other services later, they literally mansplained and told me that I should have "driven to the nearest Point S" when my car was making a terrible noise; I didn't know the cause so I took it for a diagnostic at the Honda dealership and they discovered that my tire was barely hanging on. When I vented my frustration at the manager, he yelled at me, tried to blame Honda for the issue, and said "I don't want to hear your life story" when I was trying to explain to him that the nearest Point S was an hour in the opposite direction of home (I was evacuating due to a wildfire in central Washington) and that I didn't know the issue was related to the recent brake job. And to think a TIRE BUSINESS DOES NOT KNOW HOW TO TIGHTEN TIRES PROPERLY IS JUST COMPLETELY INSANE. Point S has gone downhill and the new manager really doesn't care about customers or customer loyalty at all. Drive the extra half mile to Les Schwab. read more

I usually dread going to any mechanic but the entire team at Point S was fantastic. The customer service here was unparalleled, quality of work was great, and their prices are reasonable. I'll be using them in the future. read more

My car had a flat tire because of a pothole and it could not be repaired because there was a tear on the side. I had gone to Les Schwab on 4th before who tried to upsell me by telling me to replace all four and then agreed to replace just one. They gave me an appointment for more than a week out, only to tell me a week later that they still don't have my tire in stock from the vendor. I told Point S my tire specifications on Monday June 12th, they ordered it and confirmed it would arrive by Tuesday June 13th and I got an appointment for morning of Wednesday June 14th. It was installed within couple of days of calling them. They did a quick and great job. My TPMS does not show malfunction sign anymore and tire pressure is normal. They were very professional and prompt! Thanks to them for the quick turnaround time! read more

Highly recommend Point S for all tire needs. Tried to make an appointment at numerous other shops in the area, but they all deferred me for multiple weeks. Point S got me in the next day, and got my tire patched within 30 minutes and sent me on my way! Excellent and friendly service as well - give them a visit! read more

Scott at the front desk sure seems bothered bycustomers and business. Bad attitude and over quoting. .

Good timely service with friendly staff. They are always helpful and professional. Good value for the service.

Highly recommends Point S! I think we all know how hard it is to find a good and reliable car repair shop, and after our recent experience with Point S, we can say we found a new go to. They did a great job with our car. read more

Took my car here to get brakes checked and pads replaced. Was quoted at over $2200 for the work and charged $74 for just the quote and an oil change I didn't ask for... took it to somewhere else that was able to replace the brakes and do the fluid for half the price. Was also told "you won't even make it to a dealership or shop on those brakes" and they attempted to scare me from driving the car off their lot. Their team is friendly but they're trying to make their money, don't blame them with covid just be cautious. Note: I'm 23, they probably expected me to not know tf they were talking about yet it's pretty easy to tell when you're being taken advantage of. read more

Super easy and convenient. I called a different tire shop close to there and they said if I brought my car in, I'd have to wait the whole day. So I called this shop, and the lady on the phone was really nice and said they could see me right away. I drove over and was greeted with a friendly hello from both workers at the front. They asked a few questions about my make/model (maybe 2 min tops) and immediately started working on my tire. After about 20-30 min they finished, said the tire patch was complimentary and I was done. This is my new go-to place for any car issues. read more

After buying my tires there Zthry did a Ftont end alignment, I ended getting two more front end alignments from them. Then I decided to ask Costco for new tires. Costco informed me that I had directional tire and they were out on backwards. When I told them, Steve the manager in a raised voice said my first mistake was going somewhere else! Come to find out the individual who worked on my vehicle Joe has a grudge against me so I'm not going back! When they were Affordable Break and Tire they were awesome and now it's a bunch of "bottom of the barrel" mechanics. I have several stories from neighbors who STOPPED taking their cars there due to horrendous mistakes. Like charging $2500 for a regular service, then fucked it so bad the had to refund the customer!!! The dealer only charged $795!!! read more

Scheduled an appt for a Sat morning to look at a tire that was persistently losing air in my new Acura. Service at the counter was prompt and Joe was looking at my car within 3 min of pulling into the place. He found a nail in the tire, plugged it, and was done in 20 min. Wouldn't take any $$ for it - said to come back when I needed something else done on the car. Amazing. I'll be back (hopefully not too soon!). Thank you, Point S read more

I had a nail in my tire and called around to many tire shops who said they wouldn't be able to get me in for over a week. I called Point S and they got me in within 20 minutes and once I arrived it took 5 minutes to repair the tire for no charge. What a great experience and shows their integrity in business. Will always come here for car and tire service. read more

do not come here!!!!!! you will regret it. they up charge in the first place due to being located downtown but they will ruin ur car and make sure something will go wrong shortly after your service to have you come back!! DO NOT BRING UR VEHICLE HERE!!! read more

Had a nail in my tire that was preventing it from keeping air pressure. Was told by another mechanic shop that they couldn't plug it. Since this was a relatively new tire with lots of tread life left, I wanted to see if it could be repaired so that I didn't have to purchase another tire. Point S was the closest shop, so scheduled an appointment for a few days later, brought my car in and left the shop with the tire repaired for FREE in under an hour. Friendly and efficient service and would 10/10 recommend to anyone looking to have a tire repair done by a small local business. read more

Huge thank you to the Point S Tire Service team. They fixed a persistent slow leak in one of my tires in about 20m for no charge. I came there after getting a quote from Costco that all four tires needed to be replaced. Definitely great and fast service and I'm definitely coming back. read more

They usually have time to take a look at the car and have twice now repaired a hole in my tire from a screw at no cost. They have won me over. read more

I came in for squeaky brakes on a Jeep with just 35,000 miles on it and up-to-date on all service work with the dealer (30,00 miles service, etc.). Point S said that I needed a total brake system overhaul both in the front and rear ($1400+ total). I took the car to two other places who recommended only $200 worth of brake system fluid flush and slight realignment in the rear, saying nothing else was wrong with the brake system. Needless to say, I wouldn't recommend Point S. read more

Brought our car here three weeks ago when the brakes needed replacing. Was able to get an appointment the next day, and they were timely in finishing. Fast forward to yesterday, the brake pedal was going to the floor and the brakes felt like they were barely functioning. They couldn't get us in until the next day but said if we dropped the car by, they'd fix it early if anyone cancelled. Within three hours, they called to say the car was fixed, and they said it was a manufacturer's defect with a caliper that caused the issue. They not only replaced both calipers with a different brand at no charge, but replaced both brake pads since the fluid leaked onto one of them. Really appreciate the honesty and thoroughness (they could've said it was an unrelated issue!), plus the lady at the front desk has always been professional and kind on the phone and in person. Will definitely be back! read more

Had a flat tire right before the holiday and had an appointment with pep boys in Elliot and they cancelled on me last min, called half dozen other place but couldn't find an opening until I reached out to Point S. They were able to fit me in their schedule same day and get my tire fix in under 30 min and they did it for free, even I didn't buy my tires from them. They are super nice and would definitely come back here for future services! read more

I've had a slow leak in my back tire for a couple of weeks now. Called Les Schwab and they said they couldn't get me in for a month. My husband has been putting air in the tire once a week so it continues to be drivable. This week the small leak has been feeling like a faster leak. With my husband heading out of town with our son and me spending the weekend with my daughter, I felt like I needed to get this issue resolved. I called Les Schwab and asked if I could try to walk in. They said come in at 7:30am and expect to wait a while. Next I called Point S. They said to come in at 9:30am and they'd try to work me in. I brought my work laptop and settled in in their waiting around 9:20am. Figured I'd need to be there for a couple of hours. A very nice gentleman (I think his name was Rob?) grabbed my keys at 9:30am exactly and started work. I was in and out by 9:50am. As I stood at the front desk waiting to pay, I was told this was free of charge. What?!?!? Will def be coming back to Point S in the future. Thank you so much for the fast, friendly service! read more

My first experience purchasing tires here was fine, however at the end of the transaction, I opted for an oil change to prep for a Thanksgiving road trip. We were in Othello when the oil pressure light came on and after investigating, found the oil pan nut hanging on by its threads with oil gushing down. Pretty bad way to spend Thanksgiving morning, hunting down oil in Othello, WA because Point S did not tighten the nut enough. They resolved it when I complained by offering a free credit for an oil change and a promise this stuff doesn't happen. Fast forward a year later, my wife's 4Runner needed new tires. Point S being a dealer of the particular brand I wanted, I went back in. I pointed out that she had a faulty TPS reading and they assured me they would replace the TPS reader with the new set of tires. After leaving the dealer, the light was still on, so I went back in. They told me to run with the tires for 10 minutes or so and the light would go off. What a crock. Lights have not gone off. They would not fix this. I brought up my free credit for an oil change and explained that while I would not have them touch the oil again, I'd be happy with them applying the $50 as a credit to the tires. They said No and they would not budge, explaining that it was specific to the Subaru and specific for an oil change. Now, this was a few years ago, but what bothers me is that they have "Service" in their title. These guys are a tire shop. You want service, go to a mechanic - avoid these guys. read more

Thought my Saturday was ruined after a tire emergency. Point S was the closest tire shop, so I stopped in and someone helped me immediately. Soon I was on my way. Problem solved. read more

The fiance got his car's wheels realigned here and they were great. They kept in constant communication and had the car ready on time, when promised. When we came in to pick up his car, the mechanic had the car out front ready for him with the keys. Literally no wait at all. A bit of a pain to get to due to the way 15th is laid out but not their fault. read more

I got a warning light that my left front tire was low on air. I figured it was because of the cold weather but when I stopped the tire was going flat. This was the second flat tire I'd had this month (I swear I have magnetic tires)! After using a can of flat fix, I called several tire shops to see if I could get it repaired. They were all very nice but because of the recent cold weather, the soonest appointment I could get was the following week. One store was booked until the end of January. I called Point S to see if they could put my spare on and I would leave the tired to be repaired. They said sure to bring it on in. When I got there, much to my surprise, they said they could fix it if I could wait for 20 minutes. They did it within 15 minutes and they didn't even charge me! I really appreciate Tyler and Joe because they were so kind to me and did not take advantage of me because I'm female. I'm so glad that I found them. They will be my tire store from now on! read more

I bought my new tires from another Point S location that wasn't open on a Saturday when I discovered sidewall damage and a flat tire. This location fit me into their busy Saturday schedule and were very nice and helpful and efficient. read more

The service is great here. Technicians do a good job as well. I was impressed by how "affordable" the place was. Even among the affordable tyre factory branches, I'd recommend this branch as they give a trustworthy quote and fix the car up nicely. I will be going to these guys for all of my future car needs. A 2000 Honda Civic owner. read more

I'm not sure what to say besides avoid this place. I certainly won't be going back. It might be different depending on your personal characteristics or how new your car is...if you need a patch then sure go here. But, be prepared that they are going to try to sell you crap you don't need. Possibly a lot of it. My first experience here was a couple of years ago when I did need a tire patched and they did it for free. They also told me I needed new brake pads. I didn't think it was such a big deal at the time. My car has a wear and tear warranty and the dealership told that I was 1-2mm away from it being covered by the warranty and to come back in 3 months. So I almost needed brake pads. BUT, Point S did try to scare me (did I mention I'm female?) by telling me that I desperately needed brake pads and the car wasn't safe to drive. Fast forward a couple of years and now I need a new tire. They also sold me an alignment which I'm not sure I needed. Especially since I have fairly new tires and just had ONE replaced. Tip: Be sure to ask for the printed report from the machine that shows the wheel angles before/after. I didn't receive one automatically so I asked and they claim they forgot to print it out but usually do and oh yeah, they can't print one out now that the car isn't on the machine. I call bulls**t on that. My guess is that I didn't need an alignment so they didn't want to show me the printed report. If you need an alignment there there are indicators when you drive such as your car pulling to one side or tires wearing unevenly. Worst case scenario is that they didn't actually do the alignment. If they don't have a report for you when you pick up your car, I wouldn't pay for the alignment. They also tried to sell me an air filter which doesn't need to be replaced on my car for another 15k miles. They can argue with me and say they don't agree with the manufacturer service recommendations but I will say this: if the car can't go for 40k miles on an air filter, there would be a class action lawsuit against the manufacturer. And there isn't. In case my car is unusual, I googled it and see Chevy recommends every 45k and Ford/Hyundai recommend every 30k. Also for those who don't know: this is super easy to change yourself. It will take 10 seconds max. Or, just take 2 seconds and look at it to see if it is actually dirty. They also tried to sell me another unnecessary service. I can't recall what it was but I recall googling it and a random tech on a message board said it was unnecessary but high profits for the shop. And another guy on that message board said his car's manual explicitly stated he should NEVER do the service. I will update this review if I remember what it was. Lastly, they neglected to mention that they charged me nearly $20 for for wheel balancing. I'm fine with having it done/paying for it but they should have told me about it and not just stealthily put it into the receipt and not mention it when I inquired about total costs. Also, in terms of pricing, my tire cost $26.50 more here than the other large/national chain tire place (not Costco) where I purchased my tires in the first place. And that doesn't include the wheel balancing fee. That is just the price of the tire. Call around if you can. I didn't have that option because I needed a tire badly and they were nearby. read more

I initially used Point S since they were on my commute to work. I needed some new tires on my car and due to their appearance and the convenience factor, I decided to make an appointment. I needed two tires and the quoted price seemed fair. I dropped my car off and left for work. Because they were closing while I was at work, I had a friend go to pick up the car. While at work, one of the managers texted me because I had wheel locks on and they couldn't find they key. There wasn't much I could do because I was at work and needed the tires done for a long trip the next day, I said to go ahead and take them off with their tools for the fee. The fee was $100!!! Pretty ridiculous since they already have the tools, and even though it was my mistake on not having the lug lock key in my car, I figured they would provide value and do it for a much cheaper price. The tires are still good, but I won't be going back. The same guy ended up bragging to my friend how easy it was to take the locks off. I was blown away when my busy told me this. Seriously!?! If you're looking for good tires, you can get a quote here. If customer service is something that's important to you, I'd recommend looking elsewhere. There's many more quality tire dealers in the area, and several with managers who have some integrity. read more

I have brought a couple different cars here and each time had a great experience. The first time I came in with a slow leak in my tire, they repaired it and changed out my tail light for free. The next time I came in, another shop had recommended I get my brakes replaced but when I brought my car to Point S they examined the brakes and said there was a lot of life left in them and that I should come back in a few months. They were surprised the other shop recommended replacement. I appreciate that they took the time to check it out and told me that I don't need service now. I'll definitely be back when I do. read more

They are a great place yhey helped me out in an emergency and I be ever grateful. Good professional and nice place!

Cody was a life-saver today! I knew I was making the right choice coming back to get my brakes fixed. Cody went out of his way to explain what needed work, gave me a full price breakdown with options, and promised a full safety inspection before I drive it off. I have been coming here for years and will keep coming back, as you can see by my reviews! Thanks Cody and crew! read more