I just ordered from this place and got ripped off. Only a quarter of the bowl is filled. For basically 20$ per bowl this place should be ashamed! I've ordered here a number of times and never has this happened. Such a disappointmen. read more

Poki Poke - Skimp - Poke Near Me - Coram, New York

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After speaking with the manger/owner, Andrew I decided to try another Poke bowl. Andrew offered to personally make my bowl and even deliver it. Talk about great customer service. I took Andrew up on his offer, but opted to pick it up. Upon entering I was greeted by Andrew and the other employees. As promised Andrew personally made my bowl. I had: - brown rice - seaweed salad - cucumber - kani - spicy salmon -spicy tuna - avocado - squid salad - crispy onions - crispy garlic topped with gouchujang sauce! Everything came together and it was a wonderful marriage of flavors. A lot better than my previous bowl that was flavorless. Andrew also made small talk before I left as I couldn't stay and gave me a strawberry lemon prebiotic drink to try. After the exceptional customer service and the great tasting poke, I would absolutely return. read more

Poki Poke - Poke Near Me - Coram, New York

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Had a disappointing experience at the Selden location today. I got there at 230 to an empty building. The girl took almost 5 minutes to take my order of two lunch specials. It then took over 30 mins for her to make my food. She took no other others at this time and no doordash orders were picked up. Will not be coming back. I shouldn't have to wait over a half an hour for "fast hibachi" and a poke bowl read more

Poki Poke - I ordered a salmon bowl and she put tuna in after I said I had. Allergy. After waiting over 30 mins for the bowl. - Poke Near Me - Coram, New York

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I was so excited to have a poke bowl place open near me! They had a decent selection and the fish is fresh. The service was good, the guy making it for us was super friendly. I would score this place higher but my only complaint is that the rice they use is not sushi rice! The rice had a wet texture like they used to much water to make the rice. If they fix the rice they will definitely score higher for me! read more

Poki Poke - two bowls of food on a table - Poke Near Me - Coram, New York

I love the food... BUT DON'T ORDER ON UBER EATS. I made my own poke bowl and only received half of my items. I also added extras uber refunded me for the extras. But very unhappy with this service. I will have to go into this establishment, I live in Patchogue so now I won't order as much if employees can't read an order, or they are way to busy to fill outside orders. read more

This was awful!! We got 3 bowls and they were all missing everything we paid extra for!!! I will never go back!!! AWFUL! read more

Poki Poke - Poke Near Me - Coram, New York

(Selden location) Completely terrible service. Gave my fiance and I wrong order then he called and the girl is absolutely nasty to us saying "well what do you want me to do about it" then hangs up when he asked her if she can remake our order, we will never order from here again. Food looked ridiculously small portioned and the girl who works there is not at all polite or willing to correct HER mistake. Very disrespectful as well. We are very disappointed. read more

Poki Poke - Hibachi bowl - Poke Near Me - Coram, New York

For a fast food - this spot is always a winner. I've been here several times and never disappointed. Restaurant is always clean well lit. The service is always fast. I usually get rice in the bowls but their salad bowls are also on point. All of the food is always fresh and the combinations are many. Give them a go! read more

I really hate writing bad reviews, but after the experience I had with one of the managers today, it was needed. I went here frequently! I always thought the food was great. I always thought they could work on customer service but anyways I got the Jumangi Bowl yesterday around 1 pm, they were out of the seaweed salad, the kid said it was still frozen in the back. He also said they were out of salmon. I said no problem , Kani salad to sub for both missing. I'm on my way to work when I had some and realized the Kani Salad was bad. It smelled so weird. It tasted even worse. So the first thing I did was call the place to let them know , so they wouldn't serve it. I didn't consume anything more because it made me lose my appetite. On the phone he apologized and I told him I'd come in tomorrow ( I said this yesterday) since I worked all night. He said that was no problem, and he would let his coworkers know. Today, I waited an hour for the manager , and when I finally got to talk to him he told me I was wrong, and that I was lying because I didn't bring the poke bowl in. Also, because it was the next day it was "off" to him I didn't come back the same day, as I mentioned to him I was working and didn't get out till after they closed. How am I supposed to get a refund the same day after you guys have closed? You would have thought I personally did something to this guy, he was so offended I had told him the Kani salad was bad. If you weren't here yesterday, how would you know what the staff puts out is fresh if they don't even mention to you an upset customer left a compliant? This manager has to be the same age as me. I'm 24, I manage a small business aswell, and he lacked every aspect of customer service. He kept telling me "this is the best I can do for you" in a way that lacks accountability. I wasn't rude, I kept telling him I come here all the time and wasn't trying to make a problem, I just wanted my money back. It was $18 of wasted food. He did not handle any of the situation for the sake of a loyal customer. I hate writing bad reviews especially for somewhere I came atleast three times a month or more. Unfortunately the staff reflects on it too, you could tell the place is poorly run but the food was always good in my opinion. Never coming back here, and don't knowing you are fueling a business that lacks basic customer service. Bring back Owner present businesses and workers that don't ignore you because they have headphones in. read more

What a fabulous first experience. The place was super cute and clean. I wish I would have gotten the woman's name behind the counter who helped me. She was fabulous and had such patience with this newbie. She helped me build my bowl and can I just say it was delicious. Everything was fresh and so flavorful. I will be returning. read more

Poki Poke - Spicy tuna and spicy chicken poke bowl with brown rice ginger carrots tomatoes peppers crispy onions with a spicy mayo sauce. - Poke Near Me - Coram, New York

Had a disappointing experience at this location today. The customer service could be so much better, it took at least 10 minutes for the staff to notice me even when the store was empty. I just felt ignored and like I was bothering them and it's not a great feeling at all, I definitely won't be coming back here. read more

had a really disappointing experience at Poki Poke. The staff was incredibly rude from the moment I walked in--no greeting, no patience, and definitely no courtesy. It felt like I was bothering them just by placing an order. To make matters worse, I felt completely ripped off. Don't even bother going read more

The poki bowl is mostly white rice and 4 to 5 cubs of tuna salmon and some vegetables. I was so disappointed and the price was to high for the portions. never again. don't waste your time. I should have known better it so empty when I arrived. read more

I used to love this place. I went a couple of times a week. The bowls were full and the food was great!!! I stopped going about 4 months ago bc it just got so bad. The bowls were barely half way full and the rice is gummy and disgusting. My avocado was brown and hard as a rock. My shrimp has also been slimey. Go to Poke Stop in Port Jefferson Station. The food is always fresh, the staff is amazing, they have so many toppings and they have coupons. They also have so many bubble tea options and the mojito ones are unbelievable. Never go to Poki Poke. They couldn't care less about their customers and from what I've heard the pricing has gone way up. read more

I love this place!!! The staff was very friendly. Food was fresh and I'm a big fan of their sauces. I would definitely eat here again!

I usually like the bowls from here but last night I ordered the three protein bowl and the rice was not sushi rice. it was long grain rice. The texture of rice completely threw off the whole bowl because sushi rice is usually stickier. even rice from Chinese takeout was sticker than this Rice. It seems to me that long grain rice is cheaper than sushi rice so I suspect this place may be trying to cheap out on their customers or they were trying to pass off a different type of rice because they ran out of the usual they have. I will not be back to this establishment if they keep using the rice that I got in my bowl last night. Very disappointing. read more

So I was driving with my daughter after dance and always wanted to try this new poke place. Let me tell you the owner is so freaking nice ! He really packed my poke salad bowl with proteins and other stuff. The fish is fresh and has no fishy taste ( which means it's fresh) and the iced green tea he made me taste amazing! The price is pretty reasonable in todays time. He was nice to my daughter also. I will come back here for sure. Amazing really it taste so good! Like I got it forty mins ago and I came in 10 mins before they open and he was glad to help me. read more

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This place couldn't care less about their customers. Service is horrible and a few times I ordered the rice wasn't even cooked. Got sick from their food. Don't bother. read more

I drove pass Starbucks and saw this new place open, I though I can give it a try. I think this place deserves a 5/5. 1. The atmosphere was nice. It is clean and all the staff wear gloves when they serve you food. Bathroom is quit clean too. 2. Food is nice and fresh, I liked there OG sauce. It was the young lady who served me with picking ingredients told me to try. It got some circus taste and light soy sauce in it. Seems like a good amount of the food that they made. It was very satisfying for me. 3. The staff in there is pretty friendly and helpful, they want you try different combinations of food. I wanted to try the yuzu dressing next time. Excited for the next experience. read more

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Stopped in last night to check this new spot out for the first time! Grabbed bowls for my whole family! I personally got two proteins. Tuna & Spicy Tuna. Both were very good quality and the toppings were very tasty. Also I got a Boba tea for myself. I got the milky Mango. That was fantastic. My son was jealous I didn't get him one so next time he gets one! He hadn't had one yet. Welcome to the world of Boba kid! Lol. Highly recommend trying this place out. It's fresh and healthy and the staff was very friendly and accommodating. read more

Poki Poke - Poke Bowl. Tuna and spicy tuna. - Poke Near Me - Coram, New York

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I said I would be back and I can say that I got way more than last time. Still the same great service as last time. Give this place a shot. read more

Poki Poke - Custom bowl - Poke Near Me - Coram, New York

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Awful customer service. When I went to pick up my food at the Selden location and they said they were out of everything but if I went to the Coram location they would be able to make my order. I go out of my way to Coram and the employee there proceeds to tell me they are also out of basically everything in my order. 3 poke bowls at $61 ! They still charged us the same price missing all these items, dismissed me when I said I deserve some type of refund for this. Still waiting to here from the store to get my refund. STAY AWAY! read more

This place sucks. When they first opened it was pretty good but then they started charging for a bunch of things they initially hadn't, raising prices on bowls altogether along with terrible customer service. I typically order on the touch screen and of course the one thing I ordered that showed as available on the touch screen they where out of along with being out of the large cups they up charge for read more

Great food, service and ambiance. I have been coming here since it opened and I love their food.

I have been a regular visitor to this establishment for quite some time and have consistently appreciated the experience. However, I must express my concern regarding the recent decline in cleanliness and organization. There are boxes obstructing the hallway at the rear, the floors appear to have not been cleaned for an extended period, and there is food debris scattered throughout. It is my sincere hope that management can address these issues, as I have spoken with former patrons who have ceased their visits due to these conditions.anymore because of that read more

Poki Poke was a good place to go to. The food there looked nice and fresh and recommend it to people who love sushi. The service was great though they acted nice and respectful to each costumer. The interior looked really pretty the colors and space the place had was great. Overall, I recommend this place to some people. read more

Poki Poke - Poke Near Me - Coram, New York

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The service was horrible!!!!!! Worst of all we FOUND A HAIR IN THE FOOD. When we walked in an employee was on her laptop sitting towards the back of the establishment. She did not greet us, no one was behind the counter. No one told us that we should order in person instead of on the computers in the store as they were out of mango, seaweed, baby octopus, squid salad, seaweed salad, crispy garlic, and sea same seeds. They were out of almost everything we ordered. As if that's not enough, upon returning home and starting to eat our bowls my mom found a 12 inch hair in her bowl. When we called to speak to a manager the woman on the phone just okayed us to death. We would've like to speak to Andrew, instead of the female who is also in the pictures (she was the one who answered the phone when we called). We've heard good things about Andrew. She did not apologize and seemed to not think that it was a big deal. We had to throw out 3/4 of the bowl after finding the hair. We traveled 20 minutes to get the food so going back wasn't exactly an option. You would think that a food establishment would care about hair in their food. read more

Hubby was very happy with his bowl but I wasn't thrilled with what I got. I got a Hibachi bowl. For the price I paid there was not alot of beef and it was tough. They give a ton of rice which doesn't cost much, but are super lacking on the amounts of veggies and protein. Maybe I'd try the Ramen next time. read more

Highly recommended. My review is posted below. Such a welcoming vibe and friendly staff. Place is very clean and food is super fresh. We enjoyed ourselves. My son even ate a bowl and he is quite picky. He loved it. read more

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This was so good. I love the build your own poke bowl option. The fish was so fresh and flavorful. I believe I was helped by the owner and he was the nicest. Super helpful and knowledgeable. Gave me a beverage on the house too. I sat inside and listened to him interact with other customers with the same excellent service. Glad I'm closer to this place now. I will be back. read more

Attentive polite service, the bowl seemed fresh and was tasty. I plan to return in the near future.

I have been wanting to stop by for some time now . I'm glad i did. Great service and tasty food! Will be back 100%

Tried this place for lunch today and it was delicious. Everything was very fresh, I was quickly greeted when I came in and the interior was nice and clean. They forgot to add 1 of my toppings on my pick up order; but everything else was great and I will be going back. read more

Being a huge poke fan, needless to say I was excited to see a new poke restaurant opening in my area. I've had poke all over the Island and it has quickly became one of my favorite foods these days. Let's start with the Good. The fish was fresh, nice packaging, veggies and toppings were also fresh crispy and tasty. Decent portion size. The Negatives. The fish portion, in comparison to other restaurants is small. I understand the price of goods these days is extremely high, but if you're a new place looking to make a splash you have to give the people good portions. The "spicy tuna" wasn't the usual, it was just tuna chunks with a "spicy" sauce on it. Usually you get a big portion of spicy tuna like it's presented in a "spicy tuna roll" chopped real fine. This should be changed IMO. The sushi rice was tasty, but it was clumped into one gelatinous ball of rice, this can obviously be changed as well, may have been a bad day. The sauce on both mine and my wife bowls was incredibly light on volume. In the case of my wife's it was barely there, we ordered delivery so if you're in the store obviously you can ask for more sauce so I can't knock this too too much, but they should add more sauce by default. There is an up charge for seaweed salad? I always add seaweed salad to my bowls, and I have never seen an up charge for it. Avocado sure, but not this ingredient. They should add a "honey wasabi" option in their sauce lineup, that's a staple at other poke spots and is personally my favorite sauce. The Milk tea was good, nice size. The mochi ice cream is a prepackaged product which was kinda a letdown but that's ok. All in all I think this new place has potential if they change so easily addressable issues. I will be back, and would love to amend this review to reflect the change, read more

Poki Poke - Build Your Own - 3 - Poke Near Me - Coram, New York

I'm very disappointed because when this place first opened in Coram, it was absolutely amazing. But now, I see a lot of newer very young employees that don't have very good social skills or customer service experience. The last few times I've went to the Coram location, I was disappointed how half of their ingredients for poke bowls and bubble milk teas were out!! The girl that helped me today said that they were out of ice, along with no avocado, no spicy salmon, brown sugar tea mix, and all the toppings for the bowls. I also got a bit of an attitude from the new girl as well. The bubble tea I received was also leaking and tasted gross with what seemed like old bubble pearls. I was shocked and disappointed for sure. I do have a suggestion because I would hate to see this restaurant go downhill after winning my heart when it first opened. I think that there needs to be at least 2 people working at once and that the restaurant should be properly set up and stocked the night before to prepare for the next business day instead of being out of everything and also have slow, bad service. I hate that this has been an ongoing issue and from what I understand by all these other bad comments, other people are upset too. Please please take our suggestions into consideration. Your business depends on it. read more

My wife told me about Poki Poke. I picked out the ingredients and the bowl was fresh, delicious and satisfying. I had chicken, brown rice, Edamame,cucumber, jalapenos, avocado with sauce and loved it. Can't wait to go back. I have never had poke before, but it was great. read more

The food was good. But we ordered our food delivered and we got bad cucumbers. We would try it again though.

Incredible food, so fresh and delicious. My daughter got the salmon lovers bowl she has not stopped talking about it. I got the kani salad. The portion sizes are amazing. Very clean and I cannot emphasize how fresh the fish is. Absolutely love this place read more

I would have to say everything was good except the rice . The rice was undercooked , it was crunchy and completely threw off the taste of the food . I will not be returning unless rice is fixed !! read more

The fish was warm and tasted very fishy. I threw it out. Overpriced poor quality food. Will not return.