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    Polar Heating & Air Conditioning

    3.8 (17 reviews)
    Open 8:00 am - 5:00 pm

    Services - Polar Heating & Air Conditioning

    HVAC installation or replacement

    HVAC system repair

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    Review Highlights - Polar Heating & Air Conditioning

    Long story short, the office called the next day and sent Charlie out to help figure out the problem.

    Mentioned in 6 reviews

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    Ultimate Heating & Air

    Ultimate Heating & Air

    3.6
    (34 reviews)

    Sitting on my fingers, figuratively speaking, for months before posting these comment but seeing…read moreSam M's this morning about his experience with this HVAC company, I think he used the word scam, I feel the need to say we had a similar experience last year. Here is our story. I won't go as far as saying it is a scam. I will say it was a disappointing experience that caused us to lose faith in Ultimate, although to that point they had been our contracted service company for twice a year maintenance inspections. During one of their routine check up visits last year, the technician told my husband that there were serious things wrong and we needed a new unit. He said that a sales guy would be in touch with us to follow up to make selection for a new unit. We were astounded because the unit was less than 10 years old, we have 3 zone heating and cooling in a custom built home home, we are meticulous about maintenance. We heard from the sales guy a day or two later, he came to our home and met with my husband and I listened to the discussion while working on other things. The sales guy was very nice but this is not our first rodeo, as the saying goes, given this is our fourth custom home where HVAC units were installed to serve multiple zones so my husband had a number of good questions and the answers were vague. We had no reason to distrust Ultimate at that point, but with an almost $25K estimate to install a new unit, we needed a second opinion by a qualified HVAC business. So we called another company we used during an emergency after a water leak that required the restoration company to have the HVAC unit to be removed and replaced. We used that company then because Ultimate couldn't fit us in to their schedule. That other HVAC company did a great job during the emergency so we asked them to come look at our unit. They did and issued a clean bill of health. We are loyal customer types and would have stayed with Ultimate forever in the service contract we renewed with them every year for twice yearly check ups on our HVAC. But after that experience, we switched our annual contract over to this other company. I'm going to give them credit for the years they did the the two seasonal checkups years on our HVC. So I'll post 2 stars with that credit in mind. But I don't think Sam M's 1 star is wrong.

    This company will try to scam you…read more Our AC system stopped working. I looked up several companies and after reading their reviews, scheduled Ultimate to come out. The tech (Stephen) was at our home for no less than two hours and finally gave us a long written list of items that potentially needed to be fixed, but with no definitive diagnosis. He estimated the cost to repair at $9000. He called me after the appointment and we talked for approximately 20 minutes and I tried to get him to tell me what was actually wrong with the system, but he couldn't. Instead, he told me that he would have to try a bunch of things to come up with any sort of diagnosis. Based on the high estimate and the tech's inability to actually diagnose any definitive problems, we sought a second opinion from Western Heating and Air. The Western tech was at my house for five minutes and he had the system running. He told me that one $300 part needed to be replaced and there were no other issues with the system after he performed a thorough inspection. Whatever you do, if you use Ultimate, always get a second opinion as their techs are clueless, and they will try to rob you blind.

    Polar Heating & Air Conditioning - hvac - Updated July 2026

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