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    Polar Wind

    5.0 (1 review)
    Closed 7:00 am - 6:00 pm

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    11 months ago

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    Essig Plumbing & Heating

    Essig Plumbing & Heating

    (48 reviews)

    Dealt with them only twice in my lifetime- both times they saved our hide. The first was back in…read more2015 when another "company" had convinced my elderly parents they needed to replace the entire pipeline from the house to the sewer in the street. Essig ran cameras thru the pipes revealing no compromise in the lines thus, saving my parents thousands & performing a simple de-clog. The second time was a few weeks ago when a very old, unmaintained, oil furnace quit in the middle of a deep freeze leaving my elderly mother with Dementia without heat. They "repaired" the furnace enough to buy us some time to make a decision regarding replacement & even made a house call off the clock when my mother accidentally thru the kill switch on the heater. They were efficient in the install of the new heater & helped me orchestrate the service without being present (I live out of town) in a trustworthy manner.

    I requested a service appointment for my air conditioner- in February. They scheduled me for this…read moreweek, and waited until one day before the appointment to tell me it had to be rescheduled - AND they're scheduling out in august - how does that make sure everything is fine for the season? And never mind that I arranged MY schedule around them . This is not the first time this has happened with them - do you really mean to tell me that you already have emergencies scheduled in to August so you can't service my unit -which I purchased from you because you said the one I had was old and needed to be replaced. And forget actually talking to someone in the office - all you get is an answering service

    UGI Heating, Cooling & Plumbing

    UGI Heating, Cooling & Plumbing

    (11 reviews)

    They turned off my gas and did not relight it so I was cold. After $600 service fee calls, the leak…read morewas not fixed and they did not relight my boiler that was working before they turned it off. Update; I had some one else come and fix the gas leak. They turned on my boiler and it's been working fine: I had to replace the circulator valve which UGI did not notice

    We moved from the Reading area to Ephrata and had furnace problems. I didn't renew my maintenance…read morecontract since I was really busy and wasn't sure if they supported propane furnace in a manufactured home. They did and when I called this morning the tech arrived at 11am. He diagnosed the problem within 30 minutes and got us running. We had used a local company and they took five days and never resolved the issue. The furnace is 16 years old and needs to be replaced, which I will only trust UGI to take care of. I also made sure my maintenance plan was paid for the year. We had UGI natural gas in our old home for 19 years and had the maintenance plan for six years. Well worth the cost for complete piece of mind. Sales rep gave us a price for a new furnace on 1/6/2020 and they installed it today 1/8/2020. You can't ask for better service than that. Unfortunately we found that the condenser-coil is bad and since the a/c is just as old, they will come back in late March to replace them. Not what we wanted to hear but at least we know what we are in for.

    Polar Wind - hvac - Updated May 2026

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