Such a great salon! They were able to attend to me right away, and were so nice! It was so sweet to…read moresee a husband and wife duo recommend the dip nails!

I've been going here for at least 12 years...been thinking hard of something critical to say....ok,…read morei won't ever have a dip nail tx done again bc it destroyed my nails after I picked it off, i think that was mostly my fault tho. consistently: they DON'T scalp my eyebrows to pencil tip sized threads. great pedi's, gentle. my fav, i understand that they do get busy and they work to accomodate all (do take appt's), but, I have seen they way Miss Mary's business is run...they all work together, there is longevity, there is commitment to excellence (i've seen them go beyond the basics many times). some salons i've gone too...I simply don't like the energy bc i feel the women are not treated well...and the patriarchal energy at some feels like a house of many chickens. Not here. People work here bc they want to be here. The quality of their work shows. Ive strayed, but always come back. and if i want it done right, i go here first.

This was my first time in and I absolutely loved it. I had Tina and Candace and they were both…read moreamazing. They were both so welcoming and friendly and did an amazing job! I definitely will be back.

I've been here several times, and I've overlooked a few issues in the past when I didn't use my…read morepreferred tech. However, it's becoming more noticeable that many of the staff seem rushed. When someone is spending around $200, time and attention to detail should come with that, and unfortunately, that hasn't been consistent. The lack of time taken is clearly leading to mistakes. During my most recent visit, I got a pedicure and brought my own base coat, polish, and top coat. The technician applied layer after layer of polish without allowing proper drying time, which caused it to smear. I followed the instructions and waited the recommended 10 minutes. By the time I got to my car, my first big toe had already smeared. I decided to leave it alone, went home, and sat through an entire movie. After that, when I got up, my second big toe had smeared as well. I had to return to get it fixed, which should not happen after spending that kind of money. Although a different technician corrected it and took her time, that level of care should have been there from the start. I appreciate that it was fixed, but at the same time, I paid for a completed service the first time. I understand this is a business and there's a desire to move quickly and accommodate as many customers as possible, but long term success comes from making each client feel valued. Rushing through services to get to the next person creates a poor experience and impacts quality. I also did not appreciate being pushed to upgrade to gel when I had already decided on what I wanted. I was there with my daughter as well, and while we were accommodated, the overall experience still felt rushed. At this point, I'm not sure if I'll return. If I do, it will only be for Jenny. Her customer service is a 10 out of 10. She is patient, attentive, and takes the time to walk you through options. She even recommended polishes I had never tried before. She consistently greets me warmly, checks on me throughout my visit, and makes the experience feel personal. If I were rating Jenny alone, it would easily be a 10 out of 10.

Kayla is the absolute best! At my last appointment, I mentioned I had a trip to Mexico coming up…read moreand wanted a cute design. I showed her an inspiration picture, and she executed it flawlessly! She even told me she had practiced the technique in between our appointments to make sure it was perfect--that kind of dedication is rare and so appreciated. I also love that when I book with Kayla, I never have to wait more than 5 minutes before she's getting started. She's extremely knowledgeable, honest about designs she may not be as familiar with, and always does her best to match colors and get it as close to the picture as possible. I'll be coming to her from now on--highly recommend!

My mother and I have been customers for this Grand Prairie location for over 5 years. We are…read morealways handled with care. Kelly is our favorite tech. Never have an issue scheduling an appointment.

Under new management .I love my nails by Tony ! Tony is a…read morenew technician at Envy. His work is perfection. You guys be sure to check them out! Lots of drink options and super clean and modern

This was hands down the worst service I've ever had at a nail salon…read more I understand that not all salons carry the same products, and it was fine that they didn't have what I originally wanted. The problem wasn't that--it was everything that happened after. The nail tech became visibly annoyed when I changed my service (after the manager informed me they didn't carry the product I requested). I agreed to just do a gel manicure, but when she brought out acrylic powder, I told her again that I only wanted gel on my natural nails. She questioned me about my first request, I clarified again, and from then on her attitude completely shifted. She ignored me, very obviously spoke about me to the pedicure tech in their native language, and then called over the manager as if there was a problem, which there wasn't. From that point forward, she was aggressive and unprofessional. She grabbed my hand roughly, buffed my nails harshly, and clearly did not want to do the service. When I pointed out an obviously uneven nail, she barely corrected it. The final result was terrible: * Uneven nails of different lengths * Sloppy polish with streaks and residue * Polish left on my skin * A chipped corner on one nail * Bumps where the nail bed wasn't buffed properly * Cuticles completely ignored (just oil slapped on at the end) This was supposed to be a $40 "gel manicure,"but looked like something I could've done at home in the dark. To make matters worse, while I was paying, the tech came up to the counter, started arguing with the manager in their native language, pointing aggressively at the screen, and then stormed out. That is absolutely unprofessional behavior and reflects terribly on the salon. I still paid, because I'm not like that, but I will never come back. Employees like this can ruin a business's reputation, and unfortunately, that's exactly what happened here. I do not recommend this salon at all. Save your money, save your time, and save yourself the frustration.

My daughter went to get her nails done and the lady would not do what my daughter wanted done. She…read morelady got furious when my daughter asked her again to do what she went for. She and another lady started arguing. All my daughter asked for was a lil glitter polish over her nails. Last couple times I went, they did something similar. I now go to Diva Nails and I love it there. Will never go to Nail Concepts again.

Do not go to this Salon . I went here and they did a poor job ! Here is a picture of what i asked…read morefor and how I left ! WORSE PLACE EVER. Did not properly take off my previous set -- she used a nail tip to remove my nails instead of a proper soak off and because of that the glue and acrylic burned my nail bed during the process. And then they gave me attitude and charged me for a mani and pedi and I confronted them about it and they said that is how they charge , but I have been here multiple times and never got charged for a pedi as well ! I got charged 65 for this.

I got a coffin shaped fill by Nay I love the shape and she…read morewas quick and neat I also got a quick deluxe pedicure. They were able to take me. I was in and out quick and I didn't have an appointment.

This is my go-to spot. Was having a horrible day and decided to do some self care. Got both…read morepedicure and manicure. Really enjoyed both. These are by far my favorite nails I've ever gotten done before. I got them done nov 3, and here they also are on dec. 13. No lifting or breaks for having them over a month and working a hard labor job. I was thinking of other things that I forgot to get their names but they were so very sweet and attentive to their service.

Exquisite service & consistent. The quality is high-end and unforgettable. The vibe is sweet, soft,…read moreand cheerful each time I've visited. Recommend to my network often because the results speak for themselves. Love yall

Lucy should always be your go-to for nails. The rest of the staff is pretty welcoming as well.read more

This has been my nail salon for over 20 years!! I have not ever had a complaint. They are willing…read moreto serve my family and friends with either appointments or walk-in. Very relaxing and soothing, especially with a glass of vino.

Good Customer Service. Friendly Staff And Everyone Looked…read moreNice. Great Atmosphere. And They Gave Me Exactly What I Asked For.