Lauren has done all the research on every brand that she carries. I know everything is…read morehigh-quality, and nothing is on a recall list. Her no questions asked return policy allows me to buy some thing with confidence before I bring it home and see if it fits my pooch. Five stars

I got a bad taste in my mouth. If I knew the return policy to this place, I would have never have…read morestepped in this store. I returned a coat that was never worn, tags still on it, bought it a week and a half ago and their return policy is a store credit. Do not buy unless you are sure your dog is going to like it.

The Home of Fish Jesus!…read more OK me and my roommates have dubbed the aquarium guy at this Petco Fish Jesus, because I have never seen someone who cares so much about fish! He actually took the time to hand write down what we should do when our tank got a disease called Ick. He has taught us how to take care of our fish properly and really actually cares about his job. Unlike most fish stores there isn't some snotty teenager tossing your fish into bags. Go here and meet Fish Jesus, I think his name is Dave.

If I could give no stars, I would. I was at vetco when a young woman with her cat was crying. I…read moreasked if she was ok. She was upset because the vet would not see her cat because she was ten minutes late. TEN MINUTES! Her cat is epileptic and having seizures and they refused to see her for being late. I will NEVER use vetco or petco ever again.

The staff is incredibly kind and very helpful. Lisa was extremely friendly and so sweet!…read more The store is very clean and well stocked. They have tons of fresh treats, a really cool washing area for your dog, and lots of fun toys and clothes. My dog loves walking around the store and meeting the employees.

I like this store its super close to where I live but for some reason every time I come they are…read moreclosed before the hours listed mainly on Fridays, I get out of work late so I have to come late but they say there open till 9 and the doors are locked at 838 when I came this Friday 5/2 it's actually really annoying and it's happened before and the worker just stared at me and waved me off!! I spend a lot of money here and it's just super frustrating!!!

So cute here ! My dog loves going. It's right downtown,…read morefriendly owner! I got gifts for my friends dogs here.

My husband found this boutique when we were searching a place that sold specialized dog food, as…read morewell as well-made dog sweaters approximately 2+ years ago for our first dog. We had visited other stores in the area but were put off by the high prices and the shoddy food/clothing selections. Our puppy really had a hard time the first year with stomach issues, so it was important to find a brand of food our vet recommended. Surprisingly, Gone to the Dogs was exceptional in both food selection(s) and clothing - even the toys are better made than most places offer - and the owner, Gina, and her mother, Kay, were more than helpful in guiding us to finding just what we needed and if they didn't have an item in stock (or didn't carry it in-store) they'd offer to special order and call when it arrived at a reasonable price. I know I'm waxing poetic about GTD (I honestly love this place), but I'd be remiss in not mentioning that the one (and only) time we had an issue with a product Gina gladly offered a discount for another item. (Had to bring this up because of another customer's negative posting) I admit to buying items that didn't work out for our dogs but knew that returning wasn't an option and was okay with this...lesson learned and a bit poorer. HA I As our dog family grew to two, I have to say the last couple of years of visiting more than a few times a month has endeared Gina and Kay to our family and we would be lost without the shop! Sound advice is plentiful, as is a good sample treat with a head rub for our dogs every visit and the doggy bakery (birthday cakes, cookies, etc.) is like no other! Honestly, the bottom line is that there is no other place like this in the Wakefield area. The prices are reasonable, quality & selection of products amazing, customer service outstanding.

Your cashier who's an older woman is the most rudest person I've ever encountered at your store…read more This is 3 weeks in a row now, she needs to be nicer or else get another job!! She's awful!! And very mean. This happened for the third time tonight

I left my cat here for a week and a half, and I CLEARLY told the lady to please take the bandage…read moreoff of my cats leg & she said she doesn't see anything on his leg but it was on the back legs and she only checked the front legs, long story short my cat almost had to get his leg amputated because the bandage was on him for so long and started to disintegrate in his skin... smh now I have my poor lil sick cat with a cast and spent so much money :/ I wouldn't bring my baby back here and I wouldn't recommend anybody to bring their animals here . Absolutely not!!!

I have been shopping here for a couple of years now. I always enjoy the friendly and helpful staff…read more The pricing seems right in line with the larger national stores. One time I was in the store, a staff nutritionist was working. I asked her numerous questions regarding my older cat and his recent diagnosis of kidney disease. She was able to set up a nutrition plan. Recently, I was speaking with one of the staff members about my cat's behavior. She recommended a calming supplement that has really worked well. I have transitioned him off gabapentin.

This place is great. Local, independent and not ruined by selling out to Private Equity like the…read morevet who is scamming you did. Only the highest quality food with top shelf ingredients. If you love your pet like a family member, this is where to go to get sorted out on a real proper diet.

Owner doesn't honor their own appointments. Very disappointed in their lack of management skills.read more

I have a big ornery cat who regularly needs his nails cut and occasionally needs a brush or a…read moreshave. They do a great job and are always patient and kind with my little buddy!

Sold me a fish earlier this year with epistylis which infected my tank and then died, later…read moreadmitting they were having an active epistylis outbreak (they accept fish from hobbyists but dont quarantine well I guess). Some time later, I special ordered a specific kind of fish, which came in after a long wait, only to have one of the fish deformed - not their fault, but weird kinda judgy vibes gotten from the employee that was helping me that day when I didn't end up wanting them. Placed another special order for the same kind of fish, hopefully not deformed this time, never heard back from them. Last encounter was maybe a month or two back, went in to look for another kind of fish and plants, and was met by a worker who seemed pretty uninterested in being there/helping me. Overall weird vibes here and it's always kind of gross/wet/filthy. I want to like and support the local fish store but honestly I've had better experiences at both pet quarters and petco by the mall (which is a pretty low bar).

Dirty and expensive, very disappointed going there. The guy in the store care less to help or…read morewelcome people coming to his store

Great staff- both pleasant AND knowledgeable (more often than not!). Great selection, and I LOVE…read morethat they carry prescription dog food that my vet prescribed. I'm NOT looked at with a blank stare when I mention "medical" terms or needs.

Ali (reception) and Dr. Sick are literally God-sent. this is the best support and care we have…read morereceived from any banfield location in the 3 different states our family has lived in. Thank you for your help!!