I went through the drive-thru at 9:15pm and ordered an 8-piece meal. I was asked if I could wait 20 minutes, which I agreed to. However, within a minute, the cashier came back and said they only had 5 pieces of chicken left and could not fulfill the order. I asked what time they close and was told 10pm, which made the situation even more frustrating. There were still 45 minutes left before closing, yet they were already unable to serve a basic order. I was also told they had a large order come through, but that shouldn't prevent other customers from being served entirely. I didn't even wait I left immediately. This reflects poor planning and lack of customer consideration. If a location cannot maintain enough product to serve customers until closing time, their hours should reflect that. read more

I was introduced to this chain while visiting Guatemala (where it originated) earlier this year. There are now numerous franchises throughout Central Florida. This location is bright and clean, with simplistic styling which is consistent among the chain. You can order at the kiosks or the counter. I went with a kiosk. I got the Campero Bowl, which was pretty tasty. It's loaded with ample fixings that blend together nicely. I feel the fried chicken is right for the bowl, but on its own I prefer the grilled chicken. I would prefer chopped tomatoes rather than whole, as they were lacking in flavor. I always go with the Jamaica drink and yuca fries. Also a fan of the Campero sauce. I wish the menu here was as extensive as what's offered in Guatemala. A lot more options there, which I was hoping to try :( Also wish napkins were more readily available. For dine-in, I do appreciate that food is served on plates, rather than all disposable materials. Service was decent. Prices are okay, depending on what you're getting. They do offer deals. read more

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Pollo Campero is the bomb! They have a nice outside seating area, inside is nice and clean, and the staff is friendly. Now, their chicken, wow! Grilled or fried, the chicken is amazingly delicious; it is tender and juicy on the inside and the skin is so pleasantly crispy. I'm in love with their chicken. Yuca fries are also crispy on the outside and tender on the inside. I really like their Cole slaw too, and their Jamaica aguas frescas was nice and refreshing. I also got 2 pieces of chicken to go and decided to have them today for lunch, and it did not disappoint. I put it in the air fryer and it was as good as freshly served. read more

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They're horchata is amazing! It wasn't too cinnamony and was just sweet enough. The chicken here is super juicy. The fries container is similar to what you would get an apple pie in from other fast food places. The mac and cheese was okay. The service was quick and friendly. I got a flyer in the mail for a free 4-Piece meal so I decided to come over and buy a chicken sandwich to try as well. It was way too much food for me so thankfully my husband finished it but I'm glad I tried it. Inside was clean and looked nice. read more

Pollo Campero - Check out counter - Chicken Shop Near Me - Orlando, Florida

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This was my first time trying Pollo Campero. Right off the bat, the staff was incredibly pleasant and helpful. The manager even made a point to personally welcome each guest, which gave the experience a warm, personal touch. I ordered the grilled leg and thigh, and the chicken did not disappoint. It was surprisingly juicy and bursting with citrusy flavor. For my side, I chose the sweet plantains--perfectly cooked and just the right amount of sweetness. The meal also came with a fresh-baked chocolate chip cookie and a drink. Speaking of drinks, it's not just the usual fountain soda lineup here. They offer fresh teas and horchata, which was a nice surprise. If you're looking for a quick, flavorful meal that breaks out of the typical fast food routine, I definitely recommend giving this place a try. read more

Pollo Campero - Chicken Shop Near Me - Orlando, Florida

My husband kept bragging about this place and one time he got take out and i tried it thought it was good; we finally got the chance to stop by and the chicken was even better fresh! It was very tasty very moist lots of flavors. My daughter had the macaroni and it was pretty good. They have their own sauce which I wasn't a big fan of because it tasted like pickles but it was so much better with chalula, really wish they had Pica mas!! I also really liked their aguas The horchata was good but it tasted a bit watered down. My favorite agua was the mango it was super delicious!! I loved the service everyone was super friendly the guy that took our order was super nice Muchas Gracias!! They have great seating lots of tables. Will definitely be back soon read more

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I hadn't been to a fast food chicken spot in a long time, so I was excited to try Pollo Campero for the first time, and I'm so glad I did! I ordered the 2-piece fried chicken with a side of mac & cheese and a dinner roll. We went for a late lunch/early dinner around 4 pm, which turned out to be perfect timing since we beat the crowd. The food was delicious! I usually expect fried chicken to be a little oily, but this wasn't at all! It was crispy and flavorful. I also tried the fresh mango drink, which had a peach-nectarine undertone... sooo good! They do have a drive-thru, but we chose to dine in. The restaurant was very clean, and the cashier was super helpful and friendly while going over all my options. Overall, we had a great experience and really enjoyed our meal. I'll definitely be back! read more

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Went here for drive through. Had a coupon for a chicken sandwich. Service was average. Didn't get upsold but also not the friendliest. Food was out quick but sandwich was standard. Wish there was a sauce to add on. Not sure about interior but a tight turn to leave drive through. Overall meh. read more

This place has been here for awhile & just never took the chance to try it, plus we live in Clermont now. We happened to be at lighg up sodos christmas event with our 3 god daughters & Pollo Campero had a tent set up so they wanted to spend the wheel & out of all of us 3 of us won the 2 piece chicken meal. So after the festival we were hungry & decided to check it out. The place was nice and clean. Plus the girls enjoyed what they were playing on tv while we ordered 3 of the meals we won & the 2 youngest we got a chicken nugget meal for them to share because we did not see a kids meal. We were all satisfied with our meals, we all had fried chicken. I liked the yuca fries the most, the kids loved the french fries & the rolls that comes with the meals but I can say we all liked the fried chicken too. As for the service, it was great! They helped us place our order, brought our food to the table when it was ready. Plus had conversations with us I asked if they had a sauce for the yuca & was gonna go ask for some at the counter & was like no, I'll get for you they even asked towards the end if we need boxes and brought us some with a bag. Unfortunately I forgot to get pictures, I was too into the moment I guess. We will probably visit in the future again. read more

I'm currently injured with a possible fracture, so I decided to use the drive-through instead of going inside. The employee taking my order kept asking me to speak louder and louder so he could hear me. When I got to the window and paid, he told me to wait for my empanada at the stop sign instead of the window so he could hand out other orders. By the way, the drive-through is one-way. While I was waiting at the stop sign, cars started honking at me, so I had to move and eventually go inside to get my empanada. It was extremely unprofessional. I explained what happened, and instead of apologizing--especially since it's visibly clear I'm injured--he argued with me and walked away. I've been coming here since the restaurant first opened and used to recommend Pollo Campero, but the service and quality have gone downhill. The chicken was overly salty, and the bread was cold. The only thing I enjoyed were the plantains. The ambiance inside also feels unwelcoming and chaotic lately--it used to feel warm and family-friendly, but now it's noisy and disorganized. read more

Pollo Campero - 2 piece chicken - Chicken Shop Near Me - Orlando, Florida

Nice clean restaurant. The staff here is very friendly. The chicken tasted good. Nice mix of flavors. I ordered the fried chicken. It had a very nice crispy skin. read more

Pollo Campero - Three piece fried chicken meal with yucan fries. - Chicken Shop Near Me - Orlando, Florida

We stopped here for lunch after a trip to the mall. The building was very clean and well lit. The staff was very nice. The chicken was excellent my new favorite fast food fried chicken. The meat was perfect the skin excellent. My son had the nuggets which were also very good. The mac and cheese had some pepper on it so not his favorite but he's only 5 i tried it and enjoyed it. Don't get the regular fries and just get the yucca ones they were better. The empanada was so good though. I would defenatly go again. read more

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This place is my go to spot for chicken. The best part is that you don't have to choose between fried and grilled because they have both. Same with potato and yucca fries or coleslaw and beans or tortilla and roll. Everything is well seasoned and delicious. It's a fast food place so not fancy but it is nice and clean. I usually get it delivered but the couple of times I have been there the service was friendly. And the portions are very generous. The last time I got the 4 piece meal it was 2 meals. read more

I treated my coworkers to lunch and thought this would be a great option. Inside is very spacious and can seat large groups if needed, we went around lunch time and it was really busy, we waited for over 30mins for our food, the staff was really nice and professional and provided updates throughout. They also offered us some cookies and flan so it made the wait bearable. Ordered: Two piece White meat, fries and sweet Plantains. The chicken was seasoned all the way through, crunch on the outside and moist on the inside. The fries was cold so I didn't enjoy those, but the plantains are really good. I loved the food though the wait time was long the staff was awesome! read more

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I had a Free Coupon for 4 pieces of chicken and 2 sides and a roll and a drink. Everything was delicious!!!!

This place is like a sick joke... I went to grab food here on a Sunday night excited to try the place out. I walked in to get food and two of the workers were doing construction work. I wait about 15 mins before they decide to put down the tools and come take my order. They did not wash their hands after doing the construction and took my order. They grabbed the drink cup with their dirty hands full of dry wall dust and handed to me. I could see that they had fresh chicken cooking in the back and instead of giving me that I saw them reach to the back of the chicken box and gave me the smallest and driest chicken possible. It was not worth the 25$ I spent. Avoid this chain like the plague. If I could give it a negative star I would. read more

Pollo Campero - Chicken Mix - Chicken Shop Near Me - Orlando, Florida

Pitiful 2 pieces of chicken and 2 soft tortillas, ridiculously expensive for $10. Will not recommend

I'm so happy Orlando got Pollo Campero back after the last location closed many many years ago in Disney Springs. I love the option of individual meals and family meals. For the family meals, it varies from 8 to 20 pieces. I always choose a half fried, half grilled option. They serve legs & thighs which are the best and the grilled chicken is so flavorful. Don't forget the Campero sauce! They also have nuggets, chicken sandwiches, bowls, and empanadas. They have some great sides too like rice & beans, plantains, and yuca fries. Love the horchata drink! Can't wait to try the flan next time. Make sure to download the app for rewards! read more

If you're not Central, American it's a world famous fried chicken franchise. Think Southern fried Chicken with a Latin twist. You get fried or grilles chicken with typical Latin dish sides like platanos maduros, rice and beans, and some American dishes like nuggets and mac and cheese. read more

Pollo Campero - Pollo Campero - Chicken Shop Near Me - Orlando, Florida

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I give you 5 stars to bring up your score. Your grilled chicken is consistently underdone and zero crisp on the skin. The fried chicken is flavorless. The service people are so sweet and nice but they keep getting the orders wrong. Your beans are delicious. The Mac and Cheese is cold and lumpy. I just don't understand how you can consistently drop the ball. You will go out of business, I'm sure if you don't improve your management and recipes. Sorry for the bad review. read more

Eh, so was already unsure about this place just from how it appears, doesn't look like some place I'd be dying to go to whether that's from the outside or from content I've seen online, but thought I'd give it a shot because of the convenience of their drive thru. I downloaded their app to place an order ahead asap pickup at 8:15, that said it would be ready at 8:30, I pull through the drive thru to get it when I'm told if I selected their "pay at the store" payment method that I'd have to go inside to pay ... ? I have to get out of the drive thru to find parking then walk inside, wait in line to pay. I ask why I have to come inside to pay and they said because if I select that option, that they give your order you place to whoever comes before you if they got the same thing ... meaning even if you place it in order to get your meal at a certain time, that you basically have to wait until you pay before they actually make it lol. So I ended up waiting inside until 8:45 when they finally gave me my small order. So a half hour after I placed it originally. Mind you, this still doesn't answer my question as to why I had to come inside to pay and why I couldn't pay at the window once already there lol. They really shouldn't have the pay at the store option if they're going to make you do all this. read more

The fried chicken is good but their portions are absolutely unacceptable! I ordered white meat which was extra and the entire 2 piece meal had like 4-5 bites of chicken. Their mac n cheese is also good but the portion is also minuscule. I'm not sure how they get away with calling what I ordered a 2 piece meal since it wasn't even enough food to feed a toddler! Never again... read more

Just opened and they don't have breasts or wings? No white meat, no thank you. The empanada was gross. The parking lot is a mess since they closed one of the exits that was there when it was a five guys. My mom got the dark meat chicken and said it was just ok. I won't be back. 2 stars because the employees were friendly. read more

Waited in line for 10 minutes with only 2 people in front of me. When I get to the register the cashier tells me there is no fried chicken available!....at 1:20 in the afternoon!? This place is run sooo poorly. Always an issue. read more

Ok. The food is fine. Nothing special and certainly not bad. That said the price point is absurd. There were zero cars in the lot and I PROMISE it is solely from the arrogance and audacity of their prices. I ordered a single empanada and a chicken sandwhich (no sides and no drink) and it came to $13. Now the sandwhich consisted of bread chicken and two slices of pickle. The upcharge on this item was laughable and does not even compare to ANY of their chicken sandwhich you would order. I truly hope that upper management rethinks their strategy. The food is worth the survival of this company but it will not survive at those prices. read more

First time there went through the drive thru, ordered 3 sandwich combos. Got home, discovered 1 meal missing. Called, they said come back. Asked if I could get a fresh fry order, not the whole meal just fries, since mine were at home getting soggy, the employee was not nice about it, at all. Won't go back. read more

Disappointed! My wife and I went there for dinner excited about a new place for fried chicken. We ordered the 4 piece meal to share with two sides. The chicken pieces were two legs and two thighs. You would think that you would get at least one breast (my favorite) in that meal. The pieces were small so if you are dieting then this would be the place to go. The 4 piece meal is $15.40 and comes with a choice of 2 sides. We got the Yuca fries and the Sweet Plantains. The chicken was a major disappointment and greasy/small. We will not be returning! To us, the food was so bad that it was not work taking a picture. I always take photos but not today. I failed to mention, you get either a roll or tortilla with the meal except for us. It was never offered and we never received! By the way, the person after us got the same 4 piece meal and surprise, surprise, it had a breast. read more

Came here for the grilled chicken. Got the four piece. It was delicious. Well seasoned and juicy. Even the breast was juicy. The side were good. The staff was knowledgeable about the menu. For fast food chicken it was excellent. I will come back for sure read more

We were so excited to try this place out, and ended up disappointed. The food was okay, the chicken was extremely greasy and seemed to get soggier the closer you got to the meat on the bone. The mac and cheese and coleslaw were really good though. The service was not great, we were standing at the register and multiple employees passed by, avoiding eye contact with us to not have to take our order. Finally, one young lady made eye contact with us and seemed reluctant to take our order at first but then turned back to take it. After ordering, we went to find a table to dine at and although the grand majority of tables were empty (only two tables with customers), all the tables seemed greasy and with crumbs from previous diners. We never found a clean table to sit at, so we settled for the least dirty we could find. We saw an employee cleaning tables shortly before leaving and noticed they wipe the tables with one wet rag, without a disinfectant spray, so it seems like the grease just gets spread from table to table. The floor had a lot of debris (straw wrappers, napkins, crumbs, etc) and it just seemed very dirty. I don't usually write bad reviews, and am only writing this so it can get brought up to the manager's attention since this place truly does have a lot of potential. read more

Great Fried Chicken !!!! a little pricey but the quality is worth it ( What's not pricey these days!! ) read more

The taste was so delicious. The staff was very friendly and were bilingual. The place was clean and quiet. Now I have a little of the motherland here in O town. read more

Pollo Campero - 3 piece chicken with tortillas. - Chicken Shop Near Me - Orlando, Florida

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This place is awesome. The chicken is super tasty and juicy. I love the seasoning. Above all else is the amazing service. We arrived late to pick up our order. They did not feel the food would be 100% because it was sitting for 20 minutes, so they remade everything after we arrived. 5 minutes and we had super fresh everything. Super good and many thanks to the amazing management. Thank you!! read more

Chicken is delicious. I live in Deltona and I look forward to traveling to Deltona so I can stop at El Campero for this banging chicken. For me it's better than KFC and Popeyes. read more

The chicken was tender but honestly, too much cumin, like you feel you're eating cumin. i wouldn't try it again.

Brand new place, food is ok, they do not honor the pictures at all. So everything from a salad to 20 pieces family meal is different than what you see on the pictures. I paid for the half fried half grilled chicken pieces got the all fires. Dry Mac and cheese. Every single table was full of dirty dishes and trays. So for flys are free. You need to train you staff well, you are ruining your reputation. read more

Terrible service no one even attempted to acknowledge us for several minutes and were dismissive when they did. and greasy tasteless chicken

The food is okay. The chicken and plantains were the star of the show for me. The rice wasn't very tasteful and the beans seemed bland as well. But the chicken was very tasty and moist. The flan was good as well. read more

Zero stars we ordered $60 worth of food and got chicken and bread my entire order was missing I tried to call they hung up on me took 2 hours to deliver basically nothing no empanadas meal no sides with the 8 piece meal and didn't even give us 8!pieces place is not worth getting food from service sucks read more

My first time trying this franchise at their new location on Orange Ave in downtown Orlando, where I live, around 4pm. I walked in to place my order at the counter. The store and drive thru was empty of customers and the workers were talking amongst themselves. I ordered a 2 piece w/ fries and a roll and paid an extra $1.60 for the breast substitute (I don't even know if they sell wings) which came up to $11.50 for the 2 pieces of chicken with some fries and a dinner roll. My order was taken by one worker and filled by another who brought the order to me at the counter. My first mistake was not checking the order in the car before leaving and waiting until I got home to open the bag because I got a thigh and a leg with my fries and roll, which was not what I paid for. Disappointing to have paid extra for nothing because of the inattentiveness of the counter person, who filled the order, in a store empty of any other customers but me! My second mistake was paying $11.50 for 2 pieces of chicken with some fries and a dinner roll. The chicken was alright and the genetic fries and roll were just that, generic, and not really worth the price of the meal. smh read more

Pass by it all the time ever since it was built. I kept seeing adds so I said let me finally try it. The drive thru lady was very rude.I order the chicken sandwich combo and she ask what side, I answered and she immediately just says come to the window. I ask ma'am and the drink, you never asked what I wanted. Then she rudely says the combo doesn't come with a drink. So I order a drink. I get to the window and she hands me the drink after I pay and tells me to wait, that she'll bring out my order.Mind you I was the only car in drive thru and there were like 4 cars in the parking lot.It took more than 10 min to get the food. But I said ok this happens often at other places. I finally get to work to eat. I open the box and it's just bread, pickles and the chicken. No sauce on it no nothing.Bare sandwich. The only plus is that the chicken did have decent flavor. Not happy at all with my first experience, but I will give it at least one try at a different location. read more