First appointment was March 28. I called to confirm the day before. Sure no problem. Waited almost…read morean hour past my appointment. Was booked to travel on the 30th and I was strapped for time otherwise I would have left. Tina was still occupied and chatting away with her client. The other girl was finally free so I had her do my eyelashes. Tina came in afterwards and gave some lame excuse about an accident caused the delay. WHATEVER!!! Such b.s I know of two other people she did the same thing to or called them 5 minutes before the appointment and told them to come an hour later. Had another appointment today scheduled for 5:30 pm Got there and was told it was at 6 pm I said nope, definitely was for 5:30 Waited until 6:50 pm and walked out never to return WORST EVER CUSTOMER SERVICE### If you don't want business then don't book appointments.

I booked an appointment for my mom at this salon and she was really happy for the service. The…read moresalon is small but the ladies that work here are very nice. They have a lot of nice nail polish colours available and in stock. The lady that worked on my moms nails took her time to make sure everything was perfect. It does take time to get your nails done but the results are worth it! Highly recommend!

I have gone everywhere for laser treatments and have been looking for a place to do…read moremicrodermabrasion and I'm so happy to have found Achilles, she is so sweet and kind and the place is beautiful. I have never seen or been to a place so elegant and aesthetically appealing as Achille Med Spa, she offers great prices and takes good care of her customers. It's important to go somewhere with customer service, especially when you're going to be spending 1 or more hours at a time in their business. I'm so happy to have purchased my services here, Achille does not disappoint !

I recently celebrated my birthday with a group of friends at Damara Spa Yorkville, and it was…read moreabsolutely amazing! From start to finish, the team took care of every detail. We all enjoyed facials, body scrubs, and RMT massages , everyone left feeling relaxed and refreshed. The spa itself is luxurious, serene, and perfect for group celebrations. After our treatments, we enjoyed a delicious lunch together in their lounge, which was the perfect way to continue the celebration. Damara Spa Yorkville is now my go-to for birthdays, special occasions, or a fun day of pampering in Toronto. Highly recommend for anyone looking for a luxury spa experience with friends!

The spa is under new management and in my opinion, they are nailing it! Excellent service and…read morerelaxing atmosphere. I look forward to many more treatments here!

My balayage actually turned into highlights after 1 wash…read more if you don't know what balayage is please let your customers know before hand . no worries if your staff does not know , you can always teach them

Horrible experience! I got the shellac mani pedi after…read morereading wonderful reviews. Turns out the aesthetician the reviews were for no longer worked there? the day I turned up, a temp (nabila) from a partnering hair salon was assigned to me, and although she tried, she didn't even know where the equipment was! Getting a simple shellac mani pedi was frustrating.. she couldn't even file the nails properly. I was continuously guiding her and even shaping the nails myself! With thick layers of shellac.. and horrible service.. a day later, my shellac nails started peeling.. I guess not so bad since I saved the money on shellac removal? lol A week later, brittle nails with fungal whites! Terrible. Never had a more horrible mani pedi experience. Not to mention, their salon had hair all over the floor, including the mani pedi desk, so you can imagine what the hygiene is like! After the service was over, by the lady on the desk, I was asked if it was good and satisfactory.. I didn't want to create a fuss but I did say it was okay. I wasn't questioned more.. im guessing as there were 2 other customers in the waiting area.. they didn't want to prolong the converstaion either. I paid my taxes and left. However, for all those who see the blooming positive reviews here.. here's a completely honest one!

Eyebrow threading is awesome here- I've had a thousand terrible experienced at a hundred different…read moreplaces and this is the only place I trust! It's also super reasonably priced at a little over $7. Go! You won't regret it!

Great deal on amazing facials, and cheap lash lifting!…read more I love coming to Maggie's whether it's for a facial, lash lifting or getting my brows cleaned up. I even came for a mole removal once (quick, slightly-painful but was a great decision). Maggie is patient, professional and does a great job every time. I prefer getting my lashes lifted (or permed?) rather than extensions because it lasts a lot longer and my lashes recover better afterwards. It opens up your eyes and looks so natural, I love it! It only takes around half an hour but lasts up to two months, maybe even three. I think Maggie charges around $30 for this service, which is the cheapest I've ever heard of. I always recommend this to my friends who rely on their eyelash curlers! My skin is always glowing after a facial with Maggie. I've been coming here for years and don't trust anyone else with this stuff. Although the spa is small and sort of hidden in the plaza, it is worth coming here!

This spa is misrepresenting themselves for year alleging they do prostate massage when there is not…read moresuch service on their website. This is called misrepresentation and just to get additional clicks but lying about it! Isn't it time that the platforms verify who does what and what is their expertise?????? Stop lying here and on other platforms,

So my fiancée had a gift card and after doing some research, Jade Spa was the one that was close by…read moreand could take me in ASAP and the only one who did cupping! The staff are beyond friendly and although it may not look like much aesthetically, these ladies know what they are doing! I got a cupping session done for 30 mins. It helped my back pain so much and got rid of the headache I walked in there with! I will definitely go back again for a cupping session or massage! These ladies are strong and know what they are doing! Thank you!

I have been looking for a new place to have my brows done and decided to come here and try…read more Location was easy to find and in a cute little house in a court yard. Upon entering in, I was greeted with a warm welcome and smile (with the eyes of course) The receptionist escorted me to the waiting area and asked me to have a seat and relax as the esthetician was just finishing up with the previous client. The place was really clean and classy. Very comfortable seating! When the esthetician came, she introduced herself and asked for a couple more minutes to sanitize the area before bringing me up. I felt very informed and appreciated that they were taking into consideration of my time. The room was located upstairs which was kinda cool, but I felt it could have been a bit better. Looked dated but other than that, Stephanie was great! She was super friendly and made you feel comfortable. Really wanted to hear your opinion on the work she had done. Very quick and gentle. Very impressed! Came home and my husband confirmed the brows looked the symmetrical! Well done!

I booked a waxing appointment at this place on 10/25/19 because of all the Google reviews I read…read more(shouldve checked yelp too). The receptionist was friendly. However, I left the place traumatized. I booked a Brazilian. I dont go waxing often only doing it for vacation so it wasn't the first time in my life having waxing appointment. I personally feel the aesthetician isn't sensitive about the customer's(my) need at all. A few things I found uncomfortable. I've never experienced anything like this with other aesthetician. 1.She didn't start my treatment with any communication and didn't confirm what type of Brazilian I wanted. She asked me when was my last time going to a waxing appointment. I told her my last vacation. She told me right away you will be hurting so much because I don't do it regularly. Well, yeah, I know it will hurt.but to start out a treatment with statement like this isn't helping your customer. 2. She asked me to take off my pants. I thought the standard is the aesthetician would give the client a towel and would leave the room and then come back shortly. At least this was what I experienced with other aestheticians before. She just stood there staring at me taking my pants off. This was so strange , she just stood there staring at me. While I was doing so, she made a few rude comments directely to me. Maybe she was older and from a different culture but I felt very uncomfortable. I understand she would see everything eventually but staring at customer taking off her pants in a nice spa? I just never expected this. 3. The aestheticians I experienced before were all sweet and caring. They made sure I felt comfortable especially when it hurt. When I told the aesthetician at this place i was in pain and give me a few seconds for the pain to go away, she started to say " its not my fault , do you know how many times I've done this." "Have you had babies?" If I know how to do it by myself, I would've done it by myself. 2nd, no other aestheticians ever said that to me and made me feel awful that I feel the pain. 3rd, I wasn't there to interview you for the job so I don't care how many times you've done this, especially when I was in pain. What a customer need was some comfort talk and empathy at that moment. I was so traumatized that I actually got up half way and told her to stop the entire treatment. I've never done something like that before. Unfortunately, my experience at this place ended miserably. It seemed like a nice place and I still ended up paying for everything, I didn't just walk out. I would caution anyone who wants a place where you feel welcome and comfortable for waxing. This is NOT the place for you. Wish I could give it zero stars. Even though I paid, I got zero apologies, no comments about how they were sorry I left in the middle of the treatment etc... They could care less. After a week, they replied on my Google review, calling me preposterous and even said I was a racist. The owner's reply showed me clearly where the insensitivity for customer coming from. They even revealed my personal private details of my body on google review. No apologies or phone call directly from the management. Save yourself trouble. Beware of this place. There are many good spas in Aurora.