We slept in the Steel Horse room. The bed was very noisy when you moved because it was an…read moreadjustable air mattress. Very uncomfortable for my husband, they did warn if you were on the heavy side you probably wouldn't like it. No water pressure. The breakfasts were skimpy and gross. Sorry. The grounds were unkempt. Decorations didn't flow. I know they have been in business for a while, but they don't seem to enjoy running a bed and breakfast anymore. If you have pets, they do allow them which is nice. It was hot, so we had the window open the whole time there. 40 degrees outside, felt like 80 inside. The owner is a bit gruff in his conversations, colorful language, if you can't handle that, don't go there.

We visited Kapp & Kappy as a result of winning a silent auction. Lucky we did!…read more As it turns out this is the only B&B in Kissimmee. It's perfectly located within a short walk of historic downtown with its boutique stores, restaurants and an amazing little wine bar. But back to the inn, Tom & Christi were very welcoming, making sure we had everything we needed. Our room was comfortable and quiet! They took great care in the remodeling of this old house to be sure guests wouldn't hear their neighbor. Each of the 3 rooms has it's own ensuite. Nice touches include: BIG flat screen tv, Kuerig coffee maker, bottles of water, and super soft fluffy towels. The bed was firm but comfortable, and pillows are NOT down (great for allergic people like myself). After a morning bike ride (we brought ours along) along the lake front we returned to a fresh hot breakfast of eggs (we picked scrambled but Tom will accommodate your preference), turkey sausage, toast, Tom's homemade hash, and fresh fruit. Juice, coffee, and a nice tea selection are available too. I really liked that they asked if we wanted this or that, didn't just put down a plate of food (when I made the reservation Christi made a point of asking if we had any food allergies or likes & dislikes). Note: this is the only B&B we've stayed at that had a toaster with Pop tarts available for guests to toast themselves! The house has undergone a complete remodel thanks to the Kapps. They did a wonderful job. And they are friendly inn keepers with a lot of knowledge of the area. Be sure to visit their website for the history of the house.

I wanted to love this place -- and there are flashes of potential here -- but a string of serious…read moreissues made this stay one I wouldn't repeat. Let's start with the basics: the room amenities were sparse at best. No conditioner was provided, and the towels handed to us had large, visible stains -- not exactly the standard you expect when checking into a hotel. When I requested housekeeping on two separate occasions, I was told there was simply no one available to clean the room. Over multiple days, trash accumulated and the room went completely unserviced. No follow-up, no alternative offered. By the final day of our stay, a large roach had made an appearance in the room. When I brought it to the hotel's attention, again -- nothing was done. To be fair, the front desk staff were mostly friendly and approachable, which I appreciated. And the complimentary made-to-order breakfast voucher redeemable in their banquet hall each morning was a genuine highlight -- a thoughtful touch that stood out. This hotel has good bones. The concept is there. But the infrastructure, cleanliness standards, and staffing are in serious need of investment and accountability. Until then, I'd look elsewhere for your Orlando stay.

The View in Orlando absolutely earned a perfect rating. The front desk lady was exceptional--so…read moreaccommodating and welcoming. The room itself was spacious, clean, and had everything you need: basic toiletries (shampoo, body soap, hand soap), a nice-sized fridge and microwave, and a modern TV with Netflix, YouTube, and more. Plenty of outlets, too. When we needed extra blankets late at night, the staff responded quickly and with a smile. Breakfast was a standout--made-to-order instead of the usual buffet, which was not only a nice change but reduced food waste while making the meal feel much more high quality. Eggs or an omelet, sausage or bacon, breads, fruit, coffee, and juices. Simple, delicious, and perfect. But the real gem was the breakfast staff--two gentlemen and a lady who were incredibly attentive, kind, and efficient. They went above and beyond, no matter how busy it got. The property itself is large, clean, and well-maintained, and seems like a great spot for events. On our check-in day, they had a birthday and dance party going on, and it didn't even feel crowded. 5/5, without a doubt. If I'm ever in the area again, this place will be my first choice.

This is an update to my earlier review…read more Mackenzie and Valerie of the Melia Hotel took my concerns seriously. After investigating what happened they communicated that the Amazon package was refused by the hotel due to damages, and their policy is to refuse damaged packages so that the Hotel isn't blamed. Although this can frustrate a guest, I understand why. They also implemented a procedure to document packages that they refuse so that other staff members can be informed thus avoiding a conflict such as I experienced. I was impressed with their focus on a solve for future instances and how quickly Valerie identified this as something that needed her attention. The receptionist I had issues with, I have no doubt, is a good employee. She young and beginning her career in the hospitality industry and, although she was frustrated and lacked composure, her heart was in the right place because she felt she needed to defend Melia, but that isn't something she has the skillset to do effectively... yet... but I have no doubt that she will acquire the training she needs to elevate her skillset. The other receptionist did well and was able to separate her internal feelings from the situation and kept her focus and composure on service. To the management of Melia I would offer that Valerie and Mackenzie demonstrated their committment to service and that implementing procedures to correct this from happening again should be commended and recognized. They represent Melia very well. To the receptionist I had issues with I would offer that this is an opportunity to learn and develop another skillset boosting her composure and realizing how her body language speaks just as loudly as voice. Both have to be in tune, especially under stress. I truly wish her the best and have no doubt she is worthy .

DO NOT TRUST THIS HOTEL WITH PACKAGES DELIVERED TO THE FRONT DESK…read more I have a photo of a delivery from Amazon that shows the item on the counter, Melia branding from their credit card machine, and a photo that is proof of delivery. I went to pick up my package and the receptionist said that there was no package delivered in my name even though the shipping from Amazon clearly has my name and the Hotel and address. The first receptionist could not find it so her supervisor decided that the photo Amazon took was not my package. She said Amazon just takes pictures of any package and sends that out, and says since it wasn't logged in by the staff member who received it, it was never delivered. Amazon does not drive to a business to take photos of a package just to send it to a customer and say it was delivered just to get money. The receptionist handled this very poorly and I will speak with a manager tomorrow and give ya'll an update.

The service was good. The food was good. The eggs weren't as…read morehard as I had asked for, but I ate them anyway because I didn't feel comfortable asking for different eggs. The coffee was good.

Doesn't look like much from the front but as you enter the beautiful back lake side of this…read morebeautiful inn and see how beautiful, peaceful and quaint this is. We rented out all 10 rooms for an annual gathering. Each room has its own eclectic feel. There are rooms with two bedrooms, there are rooms with one bedroom. There is a continental breakfast area near the main office that also overlooks the lake. The owner and his wife are very nice and friendly individuals. They make you feel like family. We will most definitely come here again and recommend them to people who I k ow would enjoy this peaceful Gem.

Absolutely beautiful, clean, lovely house, and friendly host! We loved staying here! Perfect for…read morefamilies and groups.

I just left from staying at Floridays Resort Orland and the front desk staff was awesome all of…read morethem but my favorite was Mike due to he help me. My room was very clean pool area was great and I had a wonderful stay. Will be back very soon. Thanks for the amazing staff..

Good location but service and maintenance is iffy. Had several problems with the room that have not…read moreyet been resolved. Waited for maintenance last night but no one showed up. Patio door wouldn't lock Bedroom lamp doesn't work Missing items at check in such as paper towels Antiquated furniture/fixtures in rooms.

I stayed here from August 5-12, 2026, and overall I had an amazing stay! I really don't have many…read morecomplaints, and I would definitely stay here again. The main issue I had was with housekeeping and the towels. Whenever housekeeping came into the room, they would take our used towels but wouldn't always replace them, so we would have to go down to the front desk and ask for new ones. This was a little inconvenient, especially because the hotel has a sign saying that if you hang your towel up, they won't take it, and they'll only replace towels that are left on the floor. There were times when we hung our towels up because we planned to reuse them, but they were still taken. One thing I was pleasantly surprised about was breakfast. The website made it seem like they didn't offer breakfast at all, but they actually do! It's a European style breakfast and costs $15 for adults and $9 for kids, but if an adult is eating, the kids eat free. They charge breakfast directly to your room. They also have a small mini market where you can grab snacks, drinks, and other items, and those purchases can also be charged directly to your room. The front desk staff were all extremely friendly and helpful throughout our stay. Just a heads up if you're traveling with a larger group: they only offer two room types two queen beds or one king bed. They don't have larger rooms or suites, so if you're traveling with a bigger party, I would recommend booking two rooms. The outdoor pool was surprisingly warm, which was a huge plus! Unfortunately, when it rained, we weren't able to use it, but there are plenty of tables and chairs around the pool area where you can sit and relax even if you don't want to swim. My boyfriend and sister used the gym pretty often and enjoyed it for the most part. They also have complimentary headphones available if you need them, which was a nice touch. Another big convenience is that they have washers and dryers on each floor. Both the washer and dryer cost $2.00 each in quarters, and the front desk can give you quarters if you need them. They also have laundry supplies available. Most of the machines worked perfectly fine, but the washer on the second floor near the wall on the left didn't complete the spin cycle properly. Some of my clothes were still soaking wet, so we had to squeeze out the excess water before putting them in the dryer. The dryer worked perfectly fine afterward. Overall, I really enjoyed my stay. Between the friendly staff, warm pool, gym, laundry facilities, breakfast, and mini market, the hotel had pretty much everything we needed. Aside from the towel situation and the one washer issue, I had a great experience and would definitely recommend staying here.

We stayed at this hotel over the weekend, which we booked through Airbnb. The check-in process was…read moregreat and the gentleman that was helping us made us feel welcome from the start. Everything was going well until Saturday night when we came into our room and it had a foul odor. After looking through all our things we realized it was coming from the bathroom but tried not to think too much into it. On Sunday when we were getting ready to leave, we were grabbing our things from the restroom when we realized there was a white mens tank top on our sink, the brand was "coofandy", it did not belong to either one of us, nor was it there when we left. Needless to say, we triple checked all our belongings because now we felt extremely unsafe and just relieved that we were leaving. We told front desk who said they would inform the manager but we never heard anything. We also let the Airbnb hosts know and also heard nothing. We would just advise others to proceed with caution.

Great hotel with very helpful staff. We were in town for a…read morevolleyball tournament and from now on, this will be where we stay. We played in the PM wave so I called around 12:30-1:00pm and asked about early check in. The young man said they have lots of requested, but would add us to the list and let us know if we could come early. Well about an hour later he called to tell us we could check in. I'd never seen the hotel before so I wasn't sure what to expect, but it is perfect. The hotel is new and the room we stayed in was very large. 2 queen beds, almost a full kitchen, and a very nice bathroom. The beds are firm and nice. The breakfast starts at 7, but they started early because of the amount of kids playing sports and having to leave early. The food is good and there is a good selection of items.

We love our stay here. The complementary breakfast was great. Plenty of options. Make your own…read morewaffles English muffins bagels juice coffee egg frittata, yogurt bar. So good. Our room had a kitchen full fridge microwave everything. We didn't actually make it to the pool because we spent the day at LEGOLAND. Very close to everything. There's pizza & restaurants nearby. A CVS on the corner and a shop of necessities on-site. The employees were great and very friendly.