In my personal experience, this place has not been and is not compatible with my needs. I've known Beau Vinci for several years now, as the company would often travel down from Atlanta to display their violins at some schools nearby. As a current high school student, I value time and money a lot, so my experience may be totally different from another's, which is quite understandable. And so, as a disclaimer, I'd like to say, may my experience not impede upon your own. Get quotes, meet the shop owners, and see if the shop is willing and kind enough to do emergency repairs.
My first experience, maybe five or more years ago, was an orchestra night, and Beau Vinci was displaying some of their violins in the school lobby. The owner (Emily) tried my violin at the time (and current violin) out and estimated that the sale price was way above the actual price of the violin. She liked my violin and praised it quite well, as it was sold to me by William Gengakki. My father and I tried out some of the violins that she handed to me, which were much pricier than my current violin, but we both decided that we didn't really like the sound on any of them. The owner seemed to be quite frustrated with us due to the fact that we weren't going home with any of the violins. She kept saying that she spent a lot of time on us and that she could be going to pick up her daughter but instead was here with us, which made my father and I feel very awkward and pressured. Thus, we quickly left. Something that also intrigued my father and I was the fact that when we were leaving, she told us that she thought her violins surpassed the level of my violin, which contradicted her since, at the beginning, she questioned why I would want to look around at her violins with a violin of my caliber. Her attitude did not please us as we felt that even if we did not buy anything in the end, it was her utmost priority to keep herself composed and have a good attitude about things since she was the one who was displaying her business. As a result, she represented her business in the way she acted.
My second experience, which was in 2015, happened when I needed a bow re-hair. I took my brother's violin along with my violin to check for any repairs. The re-hair was not effective as about a week or two later, my bow hair completely became loose to the point that I could not tighten it enough to even play it. This was not an effect of the weather since it was only the middle of September, and I always made sure my violin was in a well-regulated room indoors. According to my father, Beau Vinci said they were not liable for this and wanted payment for it to be fixed. Anyways, we took our violin bow to Atlanta Violins, who tightened the bow hair for us. The hair never became loose again. I've gone back to Atlanta Violins multiple times, and they are friendly, nice, and often times willing to fix things for free. My sound post was completely out of place, and they fixed it for free. They are my go-to violin repair shop, in which it always seems to be buzzing with happy customers. The shop at Beau Vinci was not as busy, but maybe it was because they require specific appointment times for customers?? I'm not exactly sure why there were no other customers in the shop except us at the time, but the general atmosphere of this shop was unsettling. My brother's violin happened to have a loose neck, so Beau Vinci was adamant about getting it reset, which costs MUCH more than just re-gluing the neck. My brother didn't even notice the neck was loose, so that made us a bit apprehensive to trust this shop. As a result, we went to Atlanta Violins as a second opinion, in which they claimed that a reset was unnecessary, which was our opinion in the first place. Instead, they applied a little bit of gluing in a minuscule part of the violin neck. Overall, Atlanta Violins has been the best fit for my family and I. We all think that Beau Vinci is overpriced and not trustworthy based on our past experiences.
In conclusion, I strongly advise you to go to each individual violin shop that you feel has potential, ask for quotes, talk to the people, and see how they react when given every possible scenario.
Best,
Sophia.
UPDATE:
Shortly after I posted this review (2015), The owner (Emily) somehow found out my location and high school, called my music teacher, and claimed that my review was scathing, in which it was "ruining her business." I was called into the head of school's office a total of two times for this issue. I was forced to either edit or delete my review. She then sent my quotes and receipts to my music teacher, which included my credit card and personal information, in determination to prove that my review was somehow false. I found this very unprofessional and immature, for no true business will only get positive feedback. Additionally, Emily should have dealt with this in a direct manner by contacting me instead of through my high school. read more