When our dog died, we tried to cancel service. They didn't respond and kept charging me, then when…read morethey finally responded, they refused to refund the past charges. Then when we got a new dog, I told them we weren't rehiring them, and they responded with abuse. Do not hire these people.

If I could leave less than one star I would. I canceled the service last month cause I picked up 4…read morebags of poop and it took me over an hour and he charged me that day for another month $60. He only refunded me $11 for a missed day. Then he changed me again today. He said he refunded me. I will call visa and have him blocked. The so called owner showed me pictures of poop and claimed it was my dogs -trust me I had my 103lb dog for 13 years I know what it looks like. I viewed our cameras and the person who came to pick up and they were here 5 to 7 minutes for a few times they showed up and that was from when the car parked to when the car left the front of the house. Now I know why the yard was loaded. The owner is extremely unprofessional. Next time I will look at reviews.

Always easy to get put on schedule. I use them anytime my dogs stay at my dad's more than a day or…read moretwo. They have a consistent schedule and can get you in the rotation. They have always been friendly with my dad and take care of business. I would not hesitate to recommend.

When their technician failed to clean up after our three dogs while we were on vacation as they…read morewere paid to do, I attempted to get Doo Care to solve the problem either through service or a reduction in the price I was charged. I spoke to them four times, each time I was told that they would get back to me once they got their notes together. They never called back. Be careful with these guys, they charge you for service but leave numerous options open with their technicians as to reasons they cannot do the work but still get paid.

Jonathan from Poop911 keeps our yard looking awesome. He is prompt and always lets us know when…read morehe'll be arriving so we can keep our (guard) chihuahuas inside. We are so appreciative of this service especially during the winter!

The service itself is acceptable, but the customer service has been extremely poor. I have called…read moremultiple times regarding service and billing issues, yet no one has returned my calls or responded to my BBB complaint. Most days, only my front yard is serviced even though I signed up for both front and back yard coverage. I also paid extra for waste removal, but on several occasions I witnessed the technician throwing the waste into my personal trash can instead of removing it. I have been charged for visits on multiple dates when no one showed up to service the yard.

I have used Pet Butler for over a year. I have not once been disappointed by them. Punctual,…read morereliable and the guy that does my yard always professional. Highly recommend them to anyone!! One less thing to worry about

What a pleasure not to have to pick up! It is certainly an indulgence; but worth it for an 80 year…read moreold grandma.

Don't believe the reviews. Communication is the worst I have ever seen. A week late coming to my…read morehome to clean up dog poop and they try and tell me my credit card didn't give a pre approval. Cmon now... if that was the case you wouldn't call me to get a different card. Very unprofessional. I would hire anyone but these misfits.

I am a new customer to Doggy Detail, but I am very pleased with their services. They are prompt and…read morethorough, and I appreciate their attention to detail when cleaning up my backyard. I have two medium/large sized dogs, and I hate cleaning up after them, so it's nice to know that I can have a service like Doggy Detail come out to help me with that. Plus, they take the waste with them to dispose of, so that's one less thing I have to worry about. They are also VERY reasonably priced, and they will come out every week, and in the future, should I need it, they'll come out twice a week if I need them to. They are the only service I found willing to come out twice a week. Everyone else I looked at would only come out once a week at the most. Thank you, Doggy Detail for making my backyard nice and clean, and doing what I don't want to do!

Excellent service! Two kid's bedrooms with a lot of traffic, glitter, nail polish, crayons , and…read moreFrench fries. Very professional service, timely, up front about pricing, and fast. I'll keep this one bookmarked.

I couldn't have asked for a better experience. Super easy to talk to, schedule, work with and pay…read more I booked TRCC for the interior stairs and landings in my condo building. Very professional attitude and work ethic. Reuben communicated when he was coming and was very clear with what he needed. Please note, he didn't come in an industrial truck with any logos. I did need to have a water hookup and a certain wattage for him to complete the project. I was super satisfied and will be happy to recommend and use again. Thanks, Reuben!

He came with all his own tools, picked up all the winter poop from my dog, disposed of it himself,…read moreand charged me less than he originally quoted because the job didn't take him as long as he thought. 10/10 would recommend.

Money VERY well spent! Tyler is professional, prompt and very thorough! Yard was spotless. Super…read moreeasy to communicate with and to schedule. I've used some larger companies in the past and it was way too complicated. Give these guys a holler - you'll be happy you did!

Our dog passed away last month and we couldn't face yard cleanup this season. We contacted Poop B…read moreGone and they were so prompt in responding and getting the work done and are very reasonably priced.

Andi, went out of her way to save my dogs life!…read more I have a little Maltese and King Charles mix and he loves to roam the street we live on. He usually stays close to the house. This time he must have wondered off much further. Being home with 2 little ones, I open the door and he usually comes running once he's done his business. This time he didn't return and I had to tend to my baby inside. I saw a pick up truck and a wonderful lady standing in my front driveway. It was Andi, she left a kind note in my mail box how she followed him home. How kind is that? Usually when someone calls for him, Grizzly takes off running to the front door... that's exactly what he did but Andi followed to make sure he got inside and was safe. She took time out of her day to really save this dogs life. He was far enough and on a busy road. Thanks Andi! This speaks volumes about the person you are! You are a gem.

Prompt courteous service at a reasonable price. Scott did a thorough job cleaning up my yard.read more

I called Scott in the morning, he was there in the afternoon and did the first service call. He did…read morea great job and is a very nice man also. I highly recommend

Hired Scoop Troop for weekly dog waste removal. They are reliable and efficient. We've only had…read moreservice for a few weeks, but can recommend based on responsiveness, price and a job well done.

I used Scoop Troop for a number of months. Suddenly my dog developed Severe Kidney Disease and had…read moreto be put to sleep. I left a message on their voice mail but they never returned my call. Instead they kept sending their employees to service my yard after my dog had died. I called several more times but no one returned my calls. Two days ago I received yet another call from one of their employees stating that he was on his way to my home. I again told him of the situation and left a message on the firm's voice mail. When I get another dog companion I will never again use the services of this facility nor would I ever recommend them for others to use!!!! I don't like to even give them one star!