They took great care of my French bulldog, Mac, and he smelled clean for over a week! He also had very clean ears and left happy. I love how the have your pet placed in "in the window" in a way lol it's cute to see them ready and waiting for you at the front. I don't live in Elk Grove but I visit my sisters often so he will most definitely be back. They were very friendly and affordable as well! read more

Pooch & Purr - Macaroni "Mac" Miller - Pet Groomers Near Me - Sacramento, California

June 3th I took my poor leg baby there to get groomed when I pick him up his eye was very, very red and swollen when I went to the car I looked at it again then I went back inside and asked them what happened. They said oh must be what soap and water I got into it then I went home and looked at it thoroughly he had a swollen eye with bruises on top of his eyelid. read more

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So it's been about 6 years since I've been here since we suddenly lost our baby girl Nugget, her and her brother Snoop were regulars here... We just got 2 new puppies & of course I had to hit up Kyle to take care of my pups! Just like years before, his work is so satisfying. My dogs look so cute & clean! Their work is more than a wash and cut, it's the works! Thank you so much for always doing a thorough job. My dogs came home, ate, & took a nap! read more

Pooch & Purr - Duke after his first haircut, 4 months old - Pet Groomers Near Me - Sacramento, California

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On Saturday, June 6th, we took our French Bulldogs Bella & King to Pooch & Purr. Our experience with this groomer was excellent. The staff greeted us right away; they were very professional and addressed all our questions and concerns. The customer service from start to finish was wonderful. Our fur babies looked and smelled great afterwards, and they weren't stressed at all when we picked them up as they had been in the past with other groomers. I was very satisfied and will definitely bring them back again. Thank you so much Pooch &Purr!!! read more

I've taken my dog here multiple times and they've always delivered with her grooming. She comes out clean, smelling good, and looking fresh. Thank you for the great work! read more

I started taking my Chihuahua here and I just love how well he is groomed, his nails are trimmed and smells so good! Both Kyle and Michael take good care of our fur baby! This is a cash only establishment. read more

I've been coming here for 7-8 years and wouldn't go anywhere else. Kyle and his team are truly amazing -- they always take great care of Theo and make sure he comes out looking fresh and fly every time. I highly recommend this place to anyone looking for top-notch grooming and genuine care for your pup! read more

Pooch & Purr - Before - Pet Groomers Near Me - Sacramento, California

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The groomers here did a fantastic job! It's such a relief to have a dependable place where I can drop off my dog last minute--no appointment needed--for a quick bath. I dropped her off and picked her up just three hours later, all clean and smelling great. Super convenient and reliable. Highly recommend! I'm holding back one star just due to cash only. read more

I called to make grooming appts for 2 of my 3 dogs. The person I spoke to said they wouldn't groom them bc they were 9 & 12 years & basically they were too old, that they didn't know their personality & are not familiar with them. Wut?! These dogs have been groomed since they were pups & are acclimated & used to grooming. Talk about limiting your business. I also have a 2 year old Aussiedoodle that I didn't inquire about bc of the bad taste left in my mouth. I have never heard of a grooming salon that won't groom a dog bc they are "too old" Makes me wonder if they have had lawsuits or something. Bullet dodged. read more

Pooch and Purr has been my go-to place for my dog's grooming, although I don't come regularly. After the pandemic, my dog was in desperate need of a grooming session. I decided to call Pooch and Purr, and to my surprise, they managed to accommodate me for a Monday appointment at 12 pm the following week. Typically, I have to book months in advance, so this was a pleasant surprise! Thankfully, they still had my records on file, which was convenient. I requested a short cut all over for my dog. The grooming process took a couple of hours, and when I picked her up, she smelled amazing and looked incredibly clean - like a completely new dog! read more

Pooch & Purr - Before - Pet Groomers Near Me - Sacramento, California

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Price is affordable, quick work with grooming, friendly customer services, they will call you when almost finishing with the work. Cash only. Downside, the place is a bit humid. I would definitely go again. read more

It can be difficult to find a great groomer for your pet. I'm glad I found Pooch and Purr and have been taking my dogs here for the past few years. I love how fluffy they make my dog look. Only downside is appointments can be 2 months out because of how busy they are. read more

Pooch & Purr - Pet Groomers Near Me - Sacramento, California

Been taking our pup here for a little over a year now and have had a great experience, every time. They know our dog by name now and always make time for us as a walk in customer. Thanks so much, guys! read more

After I got my dog back from a pet sitter she was looking real rough so I wanted to bring her in for professional grooming. They confirmed there was availability and within minutes after checking in she was lead to the back. They gave me a heads up for pick up and retrieval was a seamless experience as well. I was mostly in awe with their attention to detail and how great she looked. Solid place and fair pricing, but be prepared to bring cash for payment. read more

My Chi-weenie, Marley, isn't the most outgoing pup when it comes to meeting someone new. He gave me that side-eyed glare as I said that I would be back in a little while... when I returned to pick him up, he was calm, cool and clean! The gentlemen at Pooch & Purr did a top notch job! I tipped $5 when I left, but as soon as I got in the car and saw what a marvelous job had been done - Marley's ears were perfectly pink and spotless, his nails trimmed so neatly! I would have to guess that he felt like a brand new dog! Marley has visited Pooch & Purr several more times since then. He is looking forward to his dog parlor visit this afternoon! I can't recommend that you trust your pet to be groomed and treated better at any other place! NICE JOB, FELLAS! THANKS A BUNCH FOR TAKING CARE OF MY LITTLE BOY! I sincerely appreciate not having to worry about him or how he feels while he's in your care. read more

Pooch & Purr - Pet Groomers Near Me - Sacramento, California

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If I could give a 0/10 I would. Always went to this place for years with my chihuahua. I always call in for walk in and let them know I will be arriving and they always say okay. Today I called and dropped off my dog. They refused her service because her name was appearantly not on the system. Again I called in and they said they would take her in for walk in wash and nails trim. Would not come here ever again after this treatment, it is ridiculous. ANOTHER PLACE WILL GET MY MONEY THEN! read more

Not happy with them this week... called to save a spot and they said there was an opening and we told them we were coming and would be there in 20 minutes... they said ok and when we got their they said come back in 2-3 hours cuz they no longer had a spot... what are we to do with the dog in the car for that long... find a new shampooer! Sorry pooch and purr... read more

My first experience bringing my cat to the groomer was horrible and I will have a even harder time trusting another groomer again. I went to go pick up my cat and I noticed a cut near his right eye. The worker claimed that my cat sustained this cut by rubbing his face against the crate.... Well to begin with, that's a hazardous crate to even keep anyones pet in. That made no sense to me. Regardless, my cat was under their supervision which they did not take any type of responsibility. I did not get an apology nor any type of refund. In addition, my cat was still wet as you can see in this picture. His nails were poorly trimmed and I believe they never brushed him because he was still shedding a lot of hair when I tried brushing him at home. Prior to dropping my cat off I expressed to one of the workers, I think his name was Kyle, that I was a little nervous because it was my first time bringing my cat to a groomer. He then shared a story of a past owner who apparently broke out in tears before dropping off her pet and he emphasized how uncomfortable that made HIM feel. He clearly disregards how it feels to be a pet owner and could care less. I should've took that as a warning but too late. Anyways, never again. read more

Pooch & Purr - Pet Groomers Near Me - Sacramento, California

Never had such fabulous groomers. Their work is just is great. Meeko love's them. Their price you can't beat. Thank you

The guys are great. Kind to the animals, accommodating with walk ins and reasonably priced.

Love this place. They take very good care of my frenchie and I will not go anywhere else!

The gentlemen that clip our dog Mickey do an excellent job. I don't have to wait 3-4 months for an appointment. Only draw back is they only take cash. read more

Pooch & Purr - Mickey after being groomed. - Pet Groomers Near Me - Sacramento, California

Long wait list for full hair cut/ shampoo but easy to get in for bath and nails clipped for my dog. Over all very good service.

I went a couple months ago and took my 3 year dog that sheds a lot everything was perfect good price but when I got my dog back she smelled the same as before and had so many loose hairs that it seemed like they didn't even do anything to her read more

We have been taking our dogs here for years! Never disappointed when they come home from pooch & purr. read more

Pooch & Purr - Pet Groomers Near Me - Sacramento, California

Pretty detailed groomer! My puppy comes home and smells so fresh and lasts for weeks! Kyle is pretty awesome. read more

Took in my German shepherd for the first time yesterday. Groomer did a great job! I'll be back for sure. Thank you! read more

Pooch & Purr - Pet Groomers Near Me - Sacramento, California

This is our Golden Retriever "Watson"'s favorite groomer. He LOVES them! And always comes back happy, beautifully groomed! Watson gives them two paws up! read more

Pooch & Purr - Watson loves "Pooch & Purr"! - Pet Groomers Near Me - Sacramento, California

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I found out about this place 2 years ago. I love it since!!!! Awesome service. Just for your knowledge , when your dog is done getting groomed just try make an appointment next time you are coming in because, they will be booked in a month ahead or maybe even more cause how incredible work they do for they clients. To me that is good thing because that means they always keep there clients happy and their furry friends well taking care of by smelling so good read more

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Disappointing Customer Service Been coming here for years, the work is great and price is fair but be aware of the many inconveniences. I called to schedule an appointment yesterday and they set me up with an appointment in may, today I get a call saying I actually had an appointment this morning and this is my 3rd one so they will no longer be able to service me anymore, okay fair I understand. The only problem is the last time I called to ask about when my appointment date was they told me they don't have a computer system to check so they would have to check the book and call me back and let me know, I NEVER GOT A CALL BACK. They also never warn you that they have a 3 missed appointment policy, this would have been good to know. Also I don't understand how they couldn't have just told me "oh you actually already HAVE an appointment set for TOMORROW" when I called yesterday but oh well there's many great groomers in the area who will give you a courtesy reminder call/text. Oh and make sure you bring cash because they don't let you know they only take cash and will give you attitude for not magically knowing this information as well. My last issue is that they take ALL DAY to do a groom, like seriously I've dropped them off first thing in the morning and have picked them up an hour after closing, and they'll never give you an estimate of how long they're going to take, so make sure you're at home all day by the phone because you'll also get in trouble for not being there as soon as they finish so might as well just stay in the parking lot all day so they don't get upset. Goodluck. read more

Been coming here for years and am always happy with their service. I have a large German Shepherd with ALOT of hair. She always come out looking/smelling so nice and skinny after loosing layers of hair:) Before I found Pooch & Purr I used mobile groomers but they are double the price and a couple others that had trouble lifting a 95 pound dog into their baths or complained about her whining (German Shepherds are professional whiners) read more

This is the best groomers! We have been customers for over five years! My dog Lexi comes in sometimes very matted cuz she likes to play in the water! Kyle and everyone there are great! Lexi looks amazing after they work on herThey also trim both my cats ! Todd my big orange tiger cat was not cooperative at first! Thank God they worked with him and now he's a pro getting his nails cut thanks to this shop!! read more

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Kyle and his staff always provide great service and my baby always looks and feels so good his coat is always very soft which helps me keep him maintained in between grooming and helps keep the coat from matting I highly recommend these guys they all do a good job read more

Pooch & Purr - Thanks Kyle - Pet Groomers Near Me - Sacramento, California

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We have been bringing our dogs to Pooch and Purr for several years now (I think it's been 5 or more years now). They clean our dogs really well and they seem to like the place. However, the treatment we received yesterday was unacceptable. They called me at 2:21 PM and said the dogs were ready and they would be shutting down and closing at 3PM. I hadn't made it there by 3PM so they called me back and threatened to board my dogs until Tuesday and charge me fees for the boarding (it was Saturday) if I didn't make it there in the next ten minutes. I was on my way there but I told them it would take me 15 minutes to get there. I arrived at 3:15PM. I was then informed I would have to pay a $30 charge, which he went on to tell me it was usually $30 per dog. They ONLY take cash. No ApplePay, nothing. CASH only, which has never been a problem but when I showed up I had the amount I anticipated paying. I was then told to go to the ATM next door to get the rest of the money. The reason this entire experience is disappointing is the way I was treated. I feel I was treated as if I am not a regular customer who has been coming to this grooming salon for years. This was my first time ever hearing about a 15 minute $30 late charge. I reminded them that the time on Google said they closed at 6PM, which is what I was used to over the years. The owner responded and said he had nothing to do with the closing time Google has on its website and that Google also states that they are a mobile grooming service but they are not. I went on to ask, "are you not the owner?" He said, "yeah, but we aren't responsible for what's on Google. See, we don't even have closing times on our doors." (Basically, we close when we want to.) The encounter was void of any personal connection as if they had no idea that I was their regular customer. We frequent small businesses to receive a more personal experience, to have a personal relationship with the owners with whom we choose to spend our money. We can go to PetCo or PetSmart to get the revolving door customer service experience. Kyle & Co., just some tips to improve your customer service experience: update your policies and provide copies to all your clients (e.g., additional charges, updated prices, boarding, etc.). Indicate on the policy that you have revolving business hours which are subject to change and the hours posted on Google are not reflective of your store hours. But just to be clear, YOU are the owners of your business and can update information on Google as needed. It is ridiculous to tell your long-time customers something like that. I'm so sad they decided to treat us this way because we've never had any issues before, but this kind of customer service experience cannot be tolerated. But, Be Blessed Pooch & Purr. read more

If you want your fur baby to be pampered, spoiled, and looking their best- then look no further than Pooch & Purr. Mike and his team do an incredible job. Our pets will not be going anywhere else!! Bye Bye Petsmart, Noah's, and the rest. I am now with the best. read more

Amazing service. The atmosphere and owner himself is calm and comforting. Highly recommend for poodle owners. My dogs face and body always come out nicely shaped and groomed! read more

We have been coming here for over 3 years now and I still feel the same: I love Pooch & Purr!! They are always so welcoming and kind, and they even know our dogs by name already. They know what we want and never have to ask, and I'm always confident they'll come out looking great when we pick them up. We put our full trust in them and they repay us with great service and great haircuts for the pups! One time they were delayed in finishing up the haircuts even though they already gave us the 15-minute call (they'll call you about 15 minutes before they're done so you can start heading over), and they didn't charge us for the haircut. We barely even waited that much longer but it just goes to show how much they care about their customers and providing great customer service. I recommend Pooch & Purr every time someone asks where the dogs get their hair cut! read more

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I have been taking my dogs at Pooch & Purr since 2014. My first dog was a Pekingese female name "Muffin". This was their first Pekingese for Pooch and Purr. Kyle and Michael have always been the "Best" Groomers for my Muffin!! I have no complaints what so ever about Pooch & Purr!! To me they are the Best!! Love this place and I would not take any of my dogs anyplace else!! Thank you, Barbara Ellis read more

First time bringing our fur babies here and it was a good experience.I'm definitely going to bring them back.Their place smells so good and so are the dogs.Groomers are nice and did a very good job,thank you. read more

Horrible customer service. I called to reschedule an appointment because I would be out of town and was told the next available appointment was over a month later. I said I would keep the appointment and arrange for someone to bring my dogs. I arranged to drop my dogs off at my mom's house and have her take them but when she arrived they told her they had no record of the appointment. When I called they told me I must have cancelled because there was a line drawn through the appointment. I reminded them I told them I was keeping the appointment and would have someone else bring them. They said, no that I must've cancelled. I am certain I said I would keep the appointment. They obviously made a mistake and opted to lie to my mom when they told her there was no record and then tell me I had to have cancelled. Very dishonest and terrible attitude and customer service. read more