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    Pooch Perfection Pet Styling

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

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    4 months ago

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    Barks N' Bubbles - One of our Doodles

    Barks N' Bubbles

    (38 reviews)

    West Ashley

    All indoors. They don't have individualize schedules for each pup. They put food down and pick it…read moreup within a half an hour, and my dog does not eat fast. The fee is about the same as any other, I think

    I'm a business person, it takes a lot for me to go on Google and place a negative one star rating…read morefor any business because I know how difficult it is to operate any business, as a matter of fact this is the only time I have ever done this. I had an appointment for my dog at this establishment, not my first one. I was away on a business trip, my wife brought our dog for a complete grooming and bath for our Australian Terrier Poodle mix Annie. The appointment was for noon and the pickup time was between 2-3PM. My wife showed up to pick up Annie a little early sometime around 2:30PM and walked in while she was still being groomed. Sarah the owner/groomer was about halfway through grooming Annie, she was not happy that my wife showed up a little early, instead of saying, please come back in thirty minutes or longer, she stopped grooming Annie (she was barely half done!) and told my wife she could not continue grooming her because Annie was too excited about seeing my wife at the door (all the grooming is completed in the front of the studio) my wife asked her to complete the grooming, she refused and she did NOT offer to finish the grooming another day, she wanted my wife to pay for the full grooming, and she did, which I am also unhappy about! Annie looks horrible she literally is barely half groomed with the hind legs completed and up to halfway to her middle, the rest of her is about full length. Today I found another groomer to complete the grooming for Annie. I found this behaviour by Sarah extremely unprofessional for a business owner toward a customer who has been coming in for the grooming service she provides for a couple of years, this is really unprofessional behavior period, even if I was a first time client. For this reason I cannot recommend this establishment for dog grooming services again, this type of behavior toward established customers, or any customer, shows that this business does not appreciate their customers, maybe because she has a lot of them and is not worried about losing a few here and there, book an appointment at your own risk here.

    Island Dog Pet Wash & Market

    Island Dog Pet Wash & Market

    (35 reviews)

    West Ashley

    I previously brought my two dogs here when I just moved last year. I think they forgot about my…read morelittle Sophie and I was not impressed with the service. I did receive a response from the owner that was very kind. Nine months later I decided to take just one of my dogs Sophie to get groomed. And she is 15 yo maltese - and she is fussy ! I was worried about it. I was worried that she would be upset or that they would not do a good job. I had nothing to worry about. They did a great job they did exactly what I asked for - she was not upset and I can honestly say that my earlier review was based on one mistake that they made a year ago. I think these guys are great and I will be bringing both my dogs back again soon the prices are reasonable and the people there are good people!

    We specifically booked a deshedding service, but instead were charged for a basic wash we didn't…read moreask for! The deshedding wasn't done at all. After 2 hours of driving to fix their mistake, the owner Chad refused to apologize, refund, or take accountability and claimed a quick 20-minute brush counted as the full service deshedding. Details: We scheduled a deshedding appointment for our dog the week of the 9th for Friday afternoon. At pickup, I noticed my dog was not fully dry, and the total charge was $55 instead of the $70 we previously paid for a deshedding service. When I asked Eric about the price difference, he assured me the deshedding had been completed and that the groomer simply adjusted the price because my dog was not shedding as much. Later that evening, my dog was shedding more than before the appointment. The following morning (Saturday the 14th), I contacted the owner, Chad, who apologized and asked us to return Tuesday or Wednesday after 5 p.m. so he could correct the issue personally. We drove from Mount Pleasant (30 minutes each way) on Tuesday, but Chad was not present. Eric took our dog back for approximately 20 minutes and later acknowledged that the deshedding service had not been performed. He showed us the amount of hair removed and stated he would inform Chad so the situation could be made right. After not hearing back for several days, we contacted Island Pet again regarding a resolution, including the time spent driving to correct the mistake. During that conversation, Chad was defensive, raised his voice, and stated there would be no refund, credit, or further resolution. He claimed the 20-minute brushing session qualified as a deshedding service, defining it as de-shed shampoo, time to sit, followed by blow drying and brushing. However, that full process was not performed during the original appointment. We booked and expected a deshedding service but were instead charged for a basic wash, plus tip, and spent two additional hours driving.

    Happy Wags - Spacious dog suites

    Happy Wags

    (13 reviews)

    I booked Happy Wags for my first puppy wash by a professional. I really went more towards them,…read morebecause I wanted to be near for my new puppy and it's super convenient. The owner was very open and talked me through things that came up during the service. She was very patient. Arrival: I expected them to provide lots of information on my puppy and great me with open arms. I was greeted with a nice washer and questions about the services I booked. More of letting me know that I should have maybe went another route for a puppy as opposed to the service I booked. Seemed to be some confusion with my service between the owner and the booker which I could see. It was really confusing on what's was included and was told something different from booking. The groomer discovered during my service that my puppy had some mild matting around his feet so he needed to be cut down. She explained she didn't want to irritate him by brushing to much in his feet which I appreciated. So scary for me, but they offered me a discount on it which I appreciated it! The clippers also died and I had to wait with my puppy for more to brought. That's ok it's a new business. I support that! I am going to list the positives and cons of my experience below. Overall, I support the business. I was happy and they were very open to questions and took time with my dog. I tried to cut down some of my dogs face prior, so they fixed that for me lol. Will I try them again? I may. I am a new puppy owner. I did not like how much hair was cut off, but I trust the groomer when she said it's needed. Would love to keep more hair next time. They were the first and only company I reached out to as a new dog owner. I plan to try other places and make a great decision! Thank you Happy Wags! Pros: -Mobile service -convenient -affordable -easy to book and get in -quick service Cons: -Booking needs to know more details for the customer. Seems like there was some confusion on the service I got on their end. I didn't mind discussing it, but it was very confusing to a new customer. Maybe confirm a new or puppy appointment to address any grooming history prior to booking. -not as inviting to puppy care and first time customers (explanation: most dog lovers will play and calm your puppy upon meeting them). They will provide a more what to expect and introduction. I know my dog name was in the schedule appointment, but no one really asked me his name . I would have loved to get an overview on what's going to happen and what to expect from my puppy at the beginning of the service.

    We had a really disappointing experience here. We booked our golden's grooming appointment over a…read moremonth in advance, only to arrive and be told they had double booked and couldn't accommodate us. There was no apology, no offer to come back the next day or receive a small discount. Just bad business! What made matters worse was how rude the owner was to my boyfriend when he tried to address the situation. It left a very negative impression and we won't be returning. A neighbor also mentioned their dog received a rushed and botched grooming here, which makes us even more uneasy about the quality of service. An unprofessional and poorly managed business. We expected much better!

    Pooch Perfection Pet Styling - groomer - Updated September 2026

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