Another excellent experience with Brooklyn Paw House! They take such good care of my cat when he…read morerequires his annual lion cut, and were very patient with us humans when we made an error re: pickup time (whoops!). Lovely, professional staff, and a well-organized operation. Thanks for the great care.

Local groomer in the Flatbush Area. Love this location, which I learned is new. It was clean and…read morewelcoming. Took my dog there for the first time for a bath and trim. She came out looking fluffy and smelling fantastic. The owner was friendly, and the price was decent. They also offer daycare services, which was nice to see. One of the perks of this groomer was that the dogs were allowed to roam free , playing and making doggy friends.

I really like the groomer Eric. Our dog has been getting groomed here for a while but now that he…read moreis older (our dog is 14) and blind and more nervous, Eric cares for him so. *I truly believe Eric loves these dogs

I absolutely love this place. Terry is so great with my basset hound and is very flexible with…read moreappointment scheduling, pick up/drop offs, etc. Really can't recommend a better groomer in the area.

I forgot to mention how I get taxi service since I don't drive . She also boards there and has fun…read morerunning and playing in a unrestricted environment with her doggie friends !

Just picked up my dogs from Pampered Paws and I'm very happy with the way their cuts came out! They…read moredid a fantastic job and the whole staff were very friendly. Will definitely be coming back.

We have been to so many pet spas for our dog and all of them have been overpriced with horrible…read morecustomer service. Brooklyn Pet Spa did all the work in half the time and for half the price. We are so grateful to them and plan to make this our new grooming location. Until next time!!

I am writing to formally express my dissatisfaction and to inform you that I will no longer be…read morereturning as a client. Despite specifically asking that my deceased dog not be mentioned, this boundary was disregarded. That alone was upsetting and unacceptable. In addition, over the past four years I have spent hundreds of dollars at your establishment, yet I have repeatedly experienced incomplete grooming services while still being charged the full amount each time. I also do not understand why it consistently takes four hours to groom a five-pound dog, particularly when details are routinely missed. Beyond the services themselves, there has been a persistent lack of acknowledgment and basic client consideration, which is disappointing given the length of time I've been coming to you (since 2019). I am generally a very easygoing person, but between the repeated boundary violations, the inconsistency in services provided, and the lack of accountability, I have lost all confidence in your business. I will not be returning.

Every single dog that got dropped off was happy if that doesn't tell you anything I don't know what…read morecan , the staff is wonderful the groomers show so much love to the fur babies and I found them thanks to YELP! I highly recommend them

The staff is super sweet& friendly,it's so easy to get an appointment within a week or so. You can…read moreschedule by phone or by e-mail. I use to bring my dog in here all the time but we unfortunately moved. She was always so excited to arrive for her grooming appointments.

My RATING is ZERO STARS! The website won't let me put ZERO…read more My sweet dog Miles (a Bedlington Terrier) is not easy to groom and he is very scared of other dogs. Miles and my partner and I have been working with a wonderful dog behaviorist, Heidi, for over a year now. Heidi has helped Miles have a happier life. Heidi spent a while trying to help us find a good groomer for Miles. (The one groomer that Miles loved recently moved to Florida.) Heidi spoke with Ania for at least 20 minutes and I spoke with her for about 15 minutes, both of us explained the special needs of Miles. In particular, we explained that he is scared of grooming and scared of other dogs. We also had a preference for a groomer who was not a man, since Miles feels less comfortable with men. Both of us told Ania we were willing to wait until she returned from her vacation so she could groom Miles instead of her recommendation, Gabriel. Ania insisted that we use Gabriel, that he is very good with all dogs. Both Heidi and I complied with Ania's wishes based on her recommendation. She suggested we have the first appointment at 10am so no other dogs were present. We trusted Ania. Imagine our surprise when we arrived and there were four dogs in the shop at the same time as Miles!! Worse still Gabriel told us that he knew NOTHING about our special requests for Miles!! Apparently, Ania ignored everything Heidi and I discussed with her. Miles, Heidi and I left, never to return again. From the looks of a few reviews we are not the first to complain about Ania not listening to requests. Conclusion: if you have any special requests for your dog DON'T USE BFF PETWASH!!!

Ania and the team at BFF pet wash are great! I've brought my dog here many times for grooming and…read morethey always do a great job and are super quick! I recently started the dental cleaning that Gabriel does and my vet was so impressed at my dog's teeth on her last appt. Definitely recommended! Thanks again guys!

Great location! Good variety for both dogs and cats! Very friendly and knowledgeable staff! They…read morealso sometime do kitten pet adoption here

I have excellent service when I shop at this store the variety is so much more then most other…read moreshops, they are very respectful and knowledgeable

My dog looked great and was well cared for while he was there. Thanks to the team for taking care…read moreof him.

Blink and you will miss this gem! Tucked between a few other businesses on a busy street be sure to…read moreslow down and look for it because this will be your new favorite groomer! Don't miss out. I love the service. You call and get an immediate answer and everything is friendly, professional and efficient. You can also use the text service which is awesome for all the millennials out there who have a true phobia when it comes to "picking up the phone" lol The inside is so clean, smells amazing and you can see all the cuties getting groomed. My dog can be so nervous when she goes to the groomer. They are so patient and cool with her. It's so reassuring. The team is awesome at poodle cuts. I have a toy poodle and everyone in my circle has said it's the best cut she's ever had since going here. They text you when you're dog is ready to go and check out is seamless. I also love that the prices are fair and reasonable. I am in love! I think they are PAW-fect in every way.

Dena does a fantastic and thorough job - in my years of being a dog owner she's the best groomer…read moreI've ever went to. Took my samoyeds here and she was able to get rid of their undercoats and give them amazing, neat cuts. One of my dogs even had a few accidents but she was so patient and understanding, and still delivered great results. Will definitely be coming back!

Dina is absolutely the best! Very very caring and loving. Does an amazing job with my puppy. I…read moreHIGHLY recommend her. The minute you meet her, you know your dog is in incredible hands!

My dog is never scared when he needs a grooming from Gentle Touch dog grooming…read more They are caring people who work here. I highly recommend.

I cannot believe how heartless the owners were. I had the…read more1st appt of the day at 9:30AM, Four hours in and no word. I called to check in and was told I'd hear back within the hour. Almost 2 hours later and still no word, so I went to see for myself. They were working on my dog when I got there, he'd been there for 6 hours at this point. I asked why the delay and they said I'd have to ask the groomer. I asked is the groomer the boss or are you and they just stared at me, My 100lb labradoodle apparently waited in a cage all day and they had no explanation. They did NOT take him out to relieve himself or give him water all day. He had the 1st appt,, I do not understand. Never again. Down right CRUEL!! Holden's Owner/Brooklyn