contacted Culligan of Annapolis to replace a resin tank that was leaking from the bottom on June…read more23, 2025. Didn't get a appointment until August 18, 2025. At the Company request I sent them photos of the leak type of tank and they helped me turn off the bad tank and use the second tank. The Technician came out to the house with the wrong tank. They acknowledged they brought the wrong tank and needed to order and come back with the new tank. The issue I have is that I was being charged a service fee for their mistake. No work or Inspection was performed and they already knew what the problem was and what type of tank they needed. Tried to resolve the issue with them and no compromise on their behalf. Looking forward to going to small claims court on this!!!

I've been a customer for 10 years, and had an emergency regarding our Culligan system. The business…read moreis closed over the weekend, and I tried calling at 7:30 on Monday morning. I left a message, but continued to try to call every half hour or so. I finally got a text back from 'Jamie'. Jamie tried to upsell me a new system during this emergency, which I'd happily argue was caused by a Culligan installer. Jamie was great and gave advice until I told them I wasn't interested in buying a new system. Now it's been an hour since I've heard from Jamie. I got ghosted because I wasn't interested in purchasing a new system during a crisis. Update: Got a text from the branch manager around noon, where I was promised a technician around 3pm. The tech was a little early, but told me that the office could have talked me through turning on the bypass over the phone. I was charged more than $200 for this, was told that I needed to replace my water softener system. Definitely getting quotes from competitors.

Our office has been using Blue Mountain for several years and it has been a true delight…read more Moshe is prompt, courteous, and professional, and the price is markedly better than the competition. Highly recommended.

For the last six months they've been okay...a couple rescheduled deliveries, but mostly on time and…read moreaccurate billing. They have a good website and it's pretty easy to use overall. You rent the water bottle stand and they bring new jugs to you with each delivery that you schedule. But, the last few weeks have been awful...I've been rescheduled for almost two weeks and when I call they told me they just hired 100 more drivers. Welll....why is my water still being rescheduled a week later? And on top of this I got a notice that both the delivery and per bottle water fee is going UP!

So on 6/13, I received a delivery of two bottles ...NO CARTRIDGE ... I called their customer…read moreservice and was told they didn't have any cartridges in stock and needed to order one ... THEY HAD FOUR WEEKS ... FOUR EFFING WEEKS TO CHECK. So the troligyte that I speaking to said they could deliver the cartridge and three bottles of water in two weeks Primo could fuck up a wet dream

Dundalk 7634 dunmanway please try to do it as soon as possible and let me know if your comingread more

They would not tell me the price until job was done and used a smaller truck so they could sell…read moremore loads.

I can't comment on Mylin's Pool Water delivery because they cancelled my order (after waiting THREE…read moreWEEKS), however, I do have feedback regarding their (lack of) customer service. While I appreciate they call one-day in advance to confirm delivery, they do NOT leave a voicemail should you not be able to answer the phone. At that point, they assume your order cancelled. We called Mylin's on the scheduled delivery day to firm up the time only to learn this is their approach to customer service and our order was cancelled. When asked, their representative explained their policy and the fact they do not leave voicemail or anything else to identify they called. They will "try" to get us on the schedule. Absolutely horrible customer service and, as it appears, zero intention of improving. While there is always the slimmest of chances this will be rectified, I'm not counting on it. I linked my account onto Yelp specifically to leave this feedback.

If I could leave 0 stars I would! Had them scheduled to deliver pool water since we were restoring…read moreour pool. On the day we were scheduled they canceled a few hours before they were to deliver the water. With plaster pools, you have a specific time frame to get the water in or else it cracks. So I found a company that would deliver 2 tanks, I called mylins back to get them to come the next day and finish and was told the owner wouldn't do that. Then receptionist argued with me. I asked to speak to the owner and never received a return call. Unprofessional, terrible customer service.