If I could give Ronnie 100 stars I would. He was very professional and personable. He was very…read morehelpful when the water was filling in he helped us pull the legs out on our pool to make sure it was straight. I would recommend him 1000%. Very reasonable as well. Thank You Ronnie, we appreciate you so much.

From the owner: Pool water delivery; located on the Eastern shore. read more

Our office has been using Blue Mountain for several years and it has been a true delight…read more Moshe is prompt, courteous, and professional, and the price is markedly better than the competition. Highly recommended.

I rarely give feedback, good, or bad, on a company/service, but this experience was so good, I…read morewanted to provide feedback. If you are in need of swimming pool water, I am highly recommending Kenny Roberts Pool Water, Inc. of Nonantum Farm! Whatever scale of satisfaction I would be presented with, I would give them the highest rating. Customer service is the highest, and the friendliest I have received in such a long time! Our pool liner needed to be replaced so we needed new a pool water. We have a well, and did not want to deplete our personal source of water. The first time I called for pricing, Shannon was extremely friendly, willing to answer all of my questions, and her only request, is that because of our location, if we could schedule it on a day other than Friday, because it would be greatly appreciated due to congestion in our area, and how long it would take the drivers to deliver the water. They would however not deny those deliveries, but wanted to set expectations due to congestions. Every time I called, Shannon was just as friendly and helpful, even offering suggestions, which increased my feeling of trust with the company. We have a large pool, holding more than 5 - 6000 gallon tankers of water, so I certainly understood that request! It was a surprise to see how large a 6000 gallon tanker is when it pulled up in front of our house. The liner company called me with a last minute install date of just a few days. I called, and left a message for Shannon, and I was surprised when she called me, from the beach, to confirm that they could accommodate our quick turn-around. That is amazing customer service that rarely happens! Brandon, was our water technician, and was a joy to work with. He is courteous, respectful, friendly, and willing to get the job done with the least amount of impact to your property. I would highly recommend him as well. It took 2 days to fill our pool. They came, as scheduled at 1pm, after the pool was installed ( we received 3 truck loads and we asked him to finish the next day). Brandon came back the next day and completed the filling as we had asked. We ended up with 5-6000 gallons of water. Just so you know, I called several places, in Middletown, DE, PA, and Maryland. Our location is not in the zone for firehouses, public works, and some of the water delivery companies do not go above Smyrna. I also called another place in Elkton, MD, and the guy was very cranky, and when I asked if there was a military discount, of which my husband is a disabled veteran, he growled "the price is the price"! The liner company we used is Best Pool Liners, which I would never recommend, and will provide a separate yelp review on them. The pool liner installer threatened twice to "fing pull out the liner" when we asked about the seams in the liner" based on their sales persons promises. Drama we did not expect, or need. I have attached a picture of our pool, in the final stages of being filled. The water is beautiful and clear! Again, I would highly recommend them!

When another company canceled my water delivery last minute, this company saved the day and…read moredelivered to us the same day and they worked late for us. Driver was great and person who handled the phone was also!! Thanks so much for helping us!

I have been with this company for about 30 years and I have been very pleased. Way back in the…read more1990's or so, there was a mix up on our billing, but the customer service people were super nice and resolved it very quickly, even issuing a refund for the inconvenience. We have not had a single problem since that time. Our driver has been the same fellow for nearly the entire time, and he is amazing -- super polite, will occasionally ring our doorbell if we forgot to put our empty bottles out, remembers our children's names and is a genuinely kind and caring person. They recently changed their bottles to be BPA free - no small expense, I'm sure -- and I am hopeful that they are doing their best to lessen all of the bad chemicals in plastic bottles since glass bottles would be impractical. I appreciate them holding down costs while balancing that with providing a great product. On our plan, they will also bring us a free replacement water cooler at any time and take back our old one, and we used that about every 5 - 7 years, which has been nice. When the industry changed from water coolers with the bottle on the top, to a slide in water bottle on the bottom, they were ready with the new version and immediately got us one in the new style. They also refurbish the old ones instead of throwing them in the landfill, which I also appreciate.

We been waiting for this company to deliver water since last month. Of course they billed us but…read morenever delivered.

Wow! I am not a normal contributor for reviews, but I am reviewing this company, because of their…read moreAWESOME staff and customer support team! These people are TREMENDOUS. while I understand that others may have a paused perspective, all I can tell you is that this company stood by us through many renovation repair delays, and when we finally were able to commit to a water delivery date, they adjusted their schedules and provided everything we needed So while our story is not important, I can tell you that we had many hiccups with the renovation company, and each and every time Aqua Duck adjusted and provided the services we required. In the end, what provided me most with confidence with their services what my call with them this afternoon, when our pool was delayed because of the reno company, and their staff adjusted and when I questioned whether they would be able to do the pool fill this evening their response was that "well, we don't stop until the last customer's water request has been filled." It's 8 PM, awaiting my final dump of water, but I will tell you, I am so confident in their services, that even if that is delayed, I understand because of their commitment and follow-through in their service! Thank you!

Scheduled water delivery for our pool and spoke to Tim. He was clear on pricing and the process for…read morefilling our pool after liner replacement. He called the day before and day of to coordinate timing of delivery. He was flexible in accommodating us when we needed another load and the guys were cordial and professional. This was an excellent experience. Highly recommend!!

Excellent product and service so far. Would recommend for the quality, professionalism and…read moreknowledge.

Good, fast , friendly service. I highly recommend this water delivery service. Nothing else to sayread more