My father loves billiards so when he came to town for a visit I wanted to take him someplace…read more'billiard' related. We stopped by Golden West for a visit and the owner gave us the tour of the warehouse floor. It was during the weekday so we were able to see the construction of custom made tables in full swing. He even let my dad take pictures of the process. The guy (I'm sorry, I can't remember his name) could not have been nicer. What amazed me was he didn't seem to care when my dad told him that he was not going to purchase anything from him. The owner had a true passion for what he did and wanted to share that with anyone. For that, we are thankful!

I still have a good working relationship with the Golden West people. They moved our pool table…read morewhen we bought a new house, and again the service and job details were impeccable. Our table has held up very well even with regular play for the past five years, and the quality of the product speaks for itself.

Had a great experience purchasing a cue for my girlfriend here. Very polite staff and pillars in…read morethe pool community.

Really inviting and welcoming…read more Each employee has a different perspective so know what you are looking for There are plenty of instruments looking for homes I was looking for a guitar and found a decent one for a hundred dollars It's a very respectable store in my humble opinion

Small, intimate venue for great music. There's a bar with limited bottled beers, cider and soft…read moredrinks. Small bar-nuts kind of snacks are available for purchase but no other "food"; however you are welcome to bring in your own snacks/food (and you can have food delivered there too!) The artists booked here are good quality, there's a sound guy (to be sure you have a good sound experience), and the sound actually IS good.

Excellent selection of coils, vape juice and most important... AWESOME staff, who was beyond…read morepatient in helping me find the coil I needed. I will definitely be coming back and if you are looking for a great, customer focused vape shop, this is a great place!

Service is great really helpfull, first time in the store they had a big selection- really…read moreappreciate it bro! Will definitely be coming back

Two guys showed up on time and leveled my Brunswick. Good job, Im deducting a star cause I thought…read morethey were a bit pricey. But honestly, I did not get a second bid. 10 years ago, from another business, the cost was $50. Today's price $250. ouch!

Tim is a good guy and really puts care into his craft. Very…read moreimpressed with the work he did and the time he put into leveling the table! Call Tim!

Absolutely amazing store. Amazing energy. Kyle specifically is a wonderful employee going above and…read morebeyond what the store can do. Couldn't recommend It enough.

Best bourbon selection I've seen - and friendly staff. Also appeared to have accurate inventory on…read morethe OLCC app.

Cool shop, great selection of gear and super knowledgeable and helpful staff members. Highly…read morerecommend.

Less than one I feel sick to my stomach…read more This is my experience. The ego often makes a shop owner see themselves as vying with the customer rather than serving them. The ego often makes a shop owner see themselves as competing with the customer rather than serving them. In conclusion, when a shop owner's ego becomes the primary motivator, they may "dismiss" the customer to safeguard their self-image and sense of authority. This behavior often contradicts the classic notion that "the customer is always right." Instead, it reflects a pride that purportedly aims to create a comfortable, dignified environment. However, this approach lacks genuine substance, as it is built on flawed assumptions that undermine core principles of customer service.  Upon entering the establishment, I was separated from others and treated in a manner I believe would not occur outside this context. Specifically, I felt infantilized when I was informed that employers had complained about me for asking for deals. The feedback I received was vague and poorly articulated. However, one allegation shared was that I allegedly threw objects at staff members. This situation is unlikely ever to occur, particularly given that I felt my conversation went well. The irony was that, after I paid the full price for the installment, I was reprimanded for inquiring about a discount. This response can be seen as a manifestation of perceived disrespect; when customers do not exhibit the level of deference expected by the business owner, the owner may prioritize personal pride over financial gain. The proprietor of Hank's Music has requested that I refrain from visiting the establishment in the future unless I fully grasp the protocol regarding pricing negotiations for their pre-owned instruments. It is crucial to avoid discussing the possibility of negotiating the listed price, especially in the presence of customers and employees. A shop owner's ego can sometimes lead to reactions that prioritize personal pride over business acumen, particularly when considering the perceived value of instruments, as many musicians receive only a fraction of their instruments' value when trading them in or purchasing them outright. When operating from a place of ego, owners may misinterpret customer feedback or inquiries as personal affronts rather than constructive business interactions. This is ironic, given that I previously sold instruments to their establishment, thereby providing them with the opportunity to profit from those sales. In such scenarios, emotional responses can overshadow the potential benefits of engaging customers in a more transactional, less personal manner. I will not provide justification, engage in debate, defend my choices, or offer explanations regarding my actions. My dissatisfaction with the guitar has reached a point where I regret entering the store and making any purchases. Consequently, I have resolved to withdraw my support for this establishment and will not return in the future. I am sick to my stomach.

Chess Club Art is a book, magazine, and zine store, a place for events, and they have a selection…read moreof chilled bottled water for sipping. A large portion of the periodicals they display are from outside the USA. We dwell on navel gazing. Look beyond the navel! If you are a creative person or in a creative profession, Chess Club should be a haunt. It is also a fine spot for gifts in the form of magazines. That would include expatriate creatives missing the latest from countries of the world. On the music side, they have a DJ setup and a retro sound system. Just like Devon Turnbull sampled Altec Lansing speakers of the 1960s with Ojas, Chess Club brings similar DIY speakers. Cultural explorers in art, fashion, architecture, design, and culture need inspiration and sources beyond our social envelope to move the world forward. BTW their current website front page is excellent!

Rich variety of tight focused interests in print. Chess Club does not distract - it is well…read moreorganized, smells good and presents a comfortable space. Parking is easy.