Oh my God what a great experience! Customer service was excellent people were nice I felt really…read morecomfortable and I they didn't make me feel out of place. Felt like I was with family. Thank you. Kenneth Jones

I came into Silver Lining Jewelry & Loan looking for an engagement ring, and my initial experience…read morewas excellent. Sal helped us from the moment we walked in, showed us several options, and took the time to answer our questions. We eventually settled on a ring and agreed on a price. To be clear, Sal had nothing to do with my one-star review. Because my bank wouldn't allow a charge of that size on my card, I had to return later with cash. About a week after my conversation with Sal, I came back ready to purchase the ring. This time, I was greeted by a different employee, a woman with white hair whose name I unfortunately did not get. After I pointed out the ring we had selected, she immediately told me that it was "probably not the ring" I was referring to. She then informed me that the ring was actually priced approximately $2,000 higher than the amount I had been quoted. A small discrepancy of $100-$300 would be understandable, but a $2,000 increase is significant and difficult to overlook. As we discussed the issue, Sal happened to come out from the back. The employee (The woman) began explaining why the higher price made sense, stating that if they sold the ring at the original quoted price, they would essentially be "giving it away for free." Considering the agreed-upon price was still $4,600, that explanation did not sit well with me. I may have misread the situation, but it seemed as though even Sal was uncomfortable with how the conversation was being handled. In the end, I acknowledge that I should have requested a written quote, and that's a lesson I'll take with me moving forward. However, the experience left me disappointed. What started as an exciting purchase for a major life moment ended with confusion, frustration, and a lost sale. Unfortunately, it also left a negative impression of a business I was initially excited to support. Edited: After reading the business's response, I'm even more disappointed than I was originally. First, my name is not Jesus, yet that's who they addressed in their reply. Second, nowhere in my review did I say that I found or purchased another ring, yet they responded as if that had happened. It honestly feels like they either confused me with another customer or didn't take the time to carefully read the review they were responding to. What bothered me most about the original situation was the lack of attention to detail and accountability surrounding such an important purchase. Their response only reinforced that concern. If a business cannot accurately identify the customer they're responding to or correctly understand the details of a review, it raises questions about how carefully they handle other aspects of their business. I understand that mistakes happen, and I appreciated the acknowledgment that the price quote was incorrect. However, this response created even more confusion and frustration because it appears to be based on assumptions rather than the facts I actually provided. If there were an option to give zero stars, I would seriously consider it. What should have been an exciting and memorable experience shopping for an engagement ring became a frustrating one from start to finish. For anyone considering doing business here, I would encourage you to get every quote in writing and verify all details before making any decisions.

These people must smoke something before pricing their inventory. Dunno if Oregonians are so dim…read morethat crooks can charge them a stupid tax, or these guys are just emotionally attached to stuff in their shop, but their pricing is more than double what it should be at a pawnshop. Avoid

I asked for a 90 day same as cash pawn, they gave me a loan, not what I asked for. They all act…read moreentitled because they're pawn brokers? so I ended having a pay for something that was suppose to be a pawn. I went there cause they were the highest rating around town and I didn't have the time to get to the recommended shop I was suppose to go to. Save your time and your wallet this place isn't worth the time they screw over on anyone who seems to walk in their door.

I don't usually leave bad reviews unless they piss me off , and THE OLD female manager gal is…read moreabsolutely heartless AND clueless how to run a successful business . I've gone there several times so I can speak to my experience, she sucks!!! Example: they're selling a watch on eBay for $199, I go in , ask about it , she says best she can do is $180 . I explain - hey I'm here with cash , you don't have to pay eBay fees , shipping fees, a guy across 20 states making stuff up and complaining about your watch , I'll buy it AS-IS , would you do 160...nope , she goes on a rant "this watch is $495 , I can't do lower" even though they sell on eBay at about 190-200 all day long and sellers are lucky to get back 160 cash . I get frustrated because they're making me look slow and stupid !, I mean Invicta watches flirt with $1000 but everyone knows they're not worth $100 , I've opened some , they're cheap quartz watches inside so msrp means nothing in some cases . I offered $160 cash on a watch you're selling $199 on eBay and I am buying it as-is and you're being weird to me ??? The poor seller girl , a cute blonde, a beginner was embarrassed for her , you can see it in her eyes . This isn't the first time , I've been to that shop 10 times in last two years , she is a weirdo , some items have been there for 6-12-18 months , OBVIOUSLY you're not hustler enough to sell them , why is she still fighting on items being there for 6-12 months!!! She the manager ??? But hold onnn , god forbid you're in a bind and NEED money and you go with that $495 watch , she will say how its hard to sell for 200 , how eBay fees and customer service and insurance and employees and god forbid it's stolen...and she can only do $40-60 ? Hey ! I dare you , bet me ! If you gave more that $60 -75 on that watch , I'll give you $495 new price but we both know you low balled the seller a TON . I just bought same watch on eBay for $70 , I will go to your shop to test you ! Second review coming . Ps , they are selling it naked , no box or documents ! I'll reply back as soon as Thursday this week

I would have given a zero if that was an option. I've been a firearms dealer for 35 years. I had a…read morecustomer looking for a Marlin 1895G and found a used one with this company. I spoke to Marcelo who was very nice. I paid a premium for the rifle as it was listed in Very Good Condition on Guns.Com. When I received it the entire exterior was covered in rust which I spent 2 removing. Not a huge deal but the muzzle crown was covered in rust and requires a re-crown. Also the front sight hood that was pictured in the add was not received. I had an extensive email exchange with a woman name Shawna. She wasted a tremendous amount of my time asking stupid questions so I sent her photos (See below) and asked about the sight hood to which she accused me of lying. I asked for a reimbursement for the re-crown ($100) and the sight hood. She told me to pound sand sighting that the fine print at the bottom of the add stated a condition as being GOOD. This rifle was less than good and not mechanically sound. I gave up fighting with her as she clearly has little to no knowledge of firearms and I will eat the repair costs but wanted to let the rest of you know that you should NOT purchase anything from this company online. Inspect the item in person and closely as this company is dishonest and has terrible customer service. ABSOLUTELY TERRIBLE! WORST FIREARMS TRANSACTION I'VE HAD IN 35 YEARS BEING IN THE BUSINESS! YOU'VE BEEN WARNED.

It was great got what I want to make stone arr... I'm going back an very fare…read more. I say go there u will love it

ASK FOR SUMMER! Summer is the most knowledgeable employee…read morethere. She can explain the properties of crystals, knows about Reiki, tarot cards, and is a sacred geometry instructor. Kathy the owner is AAAAMAZING!! An excellent leader, educator, and wonderful woman and business owner. I'm glad she's been able to keep Mystery Gallery open for the community! Family owned and run. SUPPORT LOCAL BUSINESSES :-)

Very fair and honest business. very quick transaction. I was a little nervous about selling some…read moresilver coins, but they made it easy.

Brandon and his team are extremely professional and knowledgeable. Prices are fair and I left…read morefeeling good about my purchase and sale.

Two guys showed up on time and leveled my Brunswick. Good job, Im deducting a star cause I thought…read morethey were a bit pricey. But honestly, I did not get a second bid. 10 years ago, from another business, the cost was $50. Today's price $250. ouch!

Tim is a good guy and really puts care into his craft. Very…read moreimpressed with the work he did and the time he put into leveling the table! Call Tim!

Oscar is one of few that I feel is honest. It's REALKY hard to find in this line of business. As…read morelong as I'm living in Portland, Oregon, I will never go to anyone else except to Oscar with Portland Gold Buyers! I highly recommend to all!

Beware of Oscar at portlandgoldbuyers.com. I placed my trust in him and his company on a $100k…read moreGold deal and it cost me over $3,100! The challenge for most individuals buying or selling precious metals is that they don't do it very often and they must negotiate with dealers who do it every day. I had 22 gold coins I needed to sell and ended up talking to Oscar at Portland Gold Buyers.com as my first stop. He convinced me that he was giving me a fair price on my coins and I , unfortunately, trusted him. I then went across the street to Affordable Jewelry and Precious Metals (394 SW Washington Avenue) and found out they would have paid me $3,100 more for my 22 gold coins. I then talked to Oscar and asked him to match his closest competitors price and he refused, so, my decision to trust Oscar cost me $3,100. I am not telling you to not use Oscar if you should choose to do so but what I am telling you is check for pricing somewhere else first (like AJPM across the street who actually shows their pricing on a live screen in their office). Based on my experience, if you don't have a good understanding of market price when you start negotiating with Oscar, you are going to lose money as he is focused on maximizing his return on your metals even if the pricing he offers is not reflective of the true value of your metals. Just a heads up and good luck with selling or buying your precious metals at the best price possible!

I have been purchasing jewelry from Silver Lining for 20 years, at the Sandy location, they were…read moreclosed today. Took a chance at the Gresham location. Never again!!! I felt the person I dealt with was so shady. He treated me like I was an idiot on diamond and gem subject matter, I am not. There was little ring holder had "certified" on it. When I asked if that was GIA he replied "yeah they are certified" anyone in the jewelry industry knows GIA is the WORLDS go to certificate any other doesn't matter, not really. This guy was clueless. I asked if I could please see the certificate to which he replied, " oh you want to actually see it? It's buried in the back somewhere". Really! Whatever! That was shady as F...., I just walked out. Honestly I can't say I will go back to the Sandy location anymore because of today's interactions in Gresham. I lost all trust in this company. Wish I could give zero stars

Highly recommend coming here! It was well organized, friendly staff, great deals on tools and GREAT…read morecustomer service! I will be coming here again.