We bought a house recently in Paris and the pool had seen better days. When SHines first got…read moreinvolved there was an automatic cleaner in the pool but you couldn't even see it, and there was a real risk of alligators ;) There was always a lake in front of the new house that we feared was a pool leak and once Shines replaced the automatic cleaner pump the lake in front of the house vanished. We also replaced the aging sand filter with a new DE filer and upgraded the old pump with a more efficient one. This was done flawlessly by Shines. Fast forward a few weeks and some really reasonable service charges and a few new parts and the pool is looking great. We can now play alligator-free volleyball. We signed up for the weekly service as well and that is going great, the water is always clear and inviting. I highly recommend the service!!!!

My pool heater was leaking and Sean came to the rescue. He was professional, dependable and…read morehonest. He responded to all my inquiries immediately and had me back up and running during the busiest time of the year. SHines Pool Service will be my go to company for years to come!

We requested a green to clean service, a service which we have happily paid for before and had good…read moreresults. However, this time the service was terrible and the communication during the time of service was little to none. FOUR times they came out and dumped chemicals in our pool and called it good to swim in when it most definitely was not. Chemicals we were willing to pay for since they were used in our pool. Not only was our pool still dirty, my husband had to help the technicians. We should be charging a $75 cleaning fee for that by their standards. During the time of service it was never communicated to us that the filters of our system needed to be cleaned. It was 4 months after service that we were told it had to do with our filters. NOTHING was told to us during the time of service. If we had been told that we would have done it. Our bill was over $500 for a still dirty pool with debris still in the bottom. With just cleaning fees alone $75 x 4 = $300 which is over half the bill. This is ABSURD. I told them I would pay for all the chemicals and for 1 of the $75 cleaning fees, but not 4 of them. The GENERAL MANAGER has poor customer service and fails to recognize when a customer is unhappy with the services performed. He got an attitude with me about the amount owed for the terrible work done. All aside this company and Don choose to lose a customer over $225 (3 cleaning fees of $75) instead of swallow his pride and help with a solution on how they can do better. Don threatened to take us to court... Don tried to tell me that they came out TWICE the first time to clean our pool yet the total for that service was $125...less than 2 cleaning fees of $75 This company doesn't care about the customer they care about being right and the money. 25% clarity from start to finish. Great work my friends. I wish I could give 0 stars honestly. Verbatim Don said: "I'll make my point" Go ahead Don, please show everyone how careless you are about customers.

Great service, they always come in a decent time for service appointments. They are polite, and…read morehave great staff. They are all knowledgeable and helpful anytime we call or go in.

The service people are quick to respond to any concerns you might have about your spa. They will…read moretreat you right. I highly recommend Relax and Retreat.

I would highly recommend R&R to any of my family and friends for their spa/hot tub needs. The team…read morethere made my whole experience wonderful even when I was asking a million questions during the process. They have a knowledgeable and trustworthy team that's going to get you what you want the way you want it! Don't waste your time elsewhere because you're gonna get the best treatment and experience right here!

I've used Allison a number of times to service my sprinkler system. I can always count on them to…read moreshow up when scheduled and complete the work on a timely basis. I have never been home when they worked for me. They simply do the work and send a bill. They make it easy.

From the owner: Allison Landscape and Pool Company custom designs every…read moreaspect of the project from the concept to reality. Every project is different, therefore every project designed and built by Allison Landscape & Pool Company is unique. Our capacity to accommodate the needs of customers that demand originality, attention to detail, and hitting deadlines is what separates us from our competition. The goal of our team is to make people happy by exceeding their expectations. We achieve this by building your dream backyard with excellence, integrity, and original design. We specialize in: -Pools -Spas -Water Features -Water Parks -Outdoor Living -Landscape -Landscape Lighting -Irrigation Systems

Had an aged Polaris that was not functional. Donnie tested it the same day I dropped it off and got…read moreback to me with an estimate on what it would cost to repair. The cost was very reasonable and it is now functioning as though it is brand new.

omg how stupid can employees be i walked in with a piece of…read morefilter hose needing new , the female looked at me and asked what kind of hose do i need ????? the i said the same thing only 6 foot long , so she asked another person and we walked to back , she handed me two 3 foot pieces and smiled @@###%%%^. i said no i need 6 foot single piece , she said we have hose clamps !!!!! please get to the bottom line that she did not have correct item and she said i could go to lowes or home depot ?!?!?!?!?!?!? really

My family bought a 15K hot tub for our lake house. When ordering the hot tub, we discussed with the…read moresales man for speakers and being able to remotely turn on the hot tub. Post installation and pool school, there is no remote turn on. This was discussed with the owner and he notes that it was not in the order form and we did not read the contract closely enough. Alright? But again, we worked with a sales person and we would not know how to look for that within the sales document. Now a year later, we cannot get in the hot tub unless someone sleeps at the lake house over night and turns it on at 9 am since we cannot turn it on remotely. So, beware of the salesman. Also, at the time of purchase it was 2024, why sell anything without Bluetooth? Also we had to have two pool schools because the first person who arrived did not how to even use our salt hot tub.

I've used them for a couple of months and all the service has been very good. They come the same…read moreday each week and manage the hot tub. They did a very good purge and clean that was needed. I'll stay with them...

We have used Summerhill Pool for remodeling a prior pool, sidewalk and patio along with regular…read moremaintenance and are using them at our current house for resurfacing and new coping plus regular pool maintenance. Matt has been our regular maintenance guy and in our book, he's tops!

I started using Summerhill Pools in 2021 after the deep freeze. They found the parts that I needed…read morefor repairs to my pool equipment. My weekly service person is Matt. He keeps my pool clean and in good working condition; helps with concerns and does a great job to maintain the pool. I would definitely recommend Summerhill Pools.

The worst customer service in the history of pool repair companies. After spending $14,000 on a…read morepool repair, I had a few questions and needed some small additional repairs done. I've left 8 messages over 3 weeks and they won't even call back. The lady answering the phone will only say that all she can do is give them a message. STAY AWAY!!! It's not worth the headache!!

Curry's built a pool and spa for our family and we couldn't be more pleased! They were very…read moreknowledgeable, easy to work with, and did a great job! We have been very pleased with our pool quality and the customer service from their team! We highly recommend!

I echo the other stellar reviews of this company. From start to finish this has been a positive…read moreexperience. We got quotes/designs from 4 other companies and I have no regrets about the one we chose. It was worth the extra price to have it done right and done quickly. Heath, Jordan and Koltyn are quality people who build quality pools. If you are looking for honesty, integrity, and excellence in craftsmanship, look no further. Thank you!

Blue canyon is wonderful to work with. It was an extremely smooth process. Heath always answers his…read morephone and is happy to answer questions.They were careful with our yard and the pool turned out amazing.