For those who doubt complaints, here is my email response from Charles himself __________________________________________ Charles Vxxxxxxxx poormesales@gmail.com 11:18 AM (22 hours ago) to me call charlie at car parts source 954-xxx-xxxx will ship chevy s10 door latch via ups the other _____________________________________ William williamxxxxxx@gmail.com 12:43 PM (21 hours ago) to Charles Price and photo? _____________________________________ Charles V 5:10 PM (16 hours ago) to me What do yoy need a photo of a door hand;e Oh roket did you decide if it was an outer door handle or inner Oh rocket just call Charlie at 954-xxx-xxxx will ship door handle via ups ____________________________________ William williamxxxxxx@gmail.com 5:45 PM (16 hours ago) to Charles Nevermind good sir, I found another seller. Just needed to make sure it was the right part to replace. Gotten two wrong orders already. Thank You for your response ___________________________________ Charles V 6:42 PM (15 hours ago) to me Listen your the freaking idot you dont know how to list inner our outer door handle, so when you are done wining call Charlie at 954-xxx-xxxx and stop lying __________________________________ People like this don't need to have a job. Do not support this man, and avoid him he is rude and very disrespectful. Remember all I ask for was a picture. read more

Charlie, Not a bad guy he just needs to work on his customer service skills. I really appreciate the help he offered, just your typical Long Island "un-filtered" speaking person. read more

Have to give it up to Charles Vidaurrazaga. He went above and beyond any expectations I had on finding an extremely hard to find part for my 4runner. Not only did he find it he had to deal with some asshole up in PA that had the part and wouldn't sell it. If you're trying to hunt down something for a vehicle and the part's not made. Give this dude a call and he will make it happen. Then get him a good street hot dog and make life right among us humans. read more

Charles Vidaurrazaga is a liar, a crook, and abusive. I needed an intake hose for a discontinued engine and sent out a request through a parts search engine. Charles called me and assured me that he found the part. He told me that I would have to pay for an entire Air Intake assembly because the person wouldn't sell just the hose, but as money wasn't really an issue, I said sure and had the part ordered. A few days later I received the part. I didn't receive the entire assembly as ordered, but just a hose for an incorrect engine. I sent an email with pictures and a copy of Charles' sales receipt specifying the problem as asked how he would like to resolve the issue. Again, money wasn't an issue, I just needed the right part. Charles didn't respond to 4 emails and several phone calls. After several days of trying to get in touch with him, I sent an email saying that I would ship the part back to him and just get a refund through my bank and find someone else who could find the part. Charles finally emailed me back saying that it was my fault and that I lied about my car. I re-sent the Sales receipt showing which part I was to receive and the VIN number for my vehicle showing that it matched the sales receipt. I received no response to this email again, so I shipped the part back and filed the charge dispute with my bank. A few days later I received a phone call from Charles in which he cursed at me, told me that I perform fellatio on men for a living, and that I was a drunk piece of shit who was hopped up on speed, dope, and alcohol. He went on to talk about how great of a salesman he is and how he's sold 3000 cars in 20 years. I'm not sure if he was working out some demons on a customer or what his issue was. He screamed and cursed at me for about 30 minutes before I got sick of his abuse and told him to just take me to court and leave me alone. Treating customers the way that Charles does is simply unacceptable for a business owner. If he gets your part correct, he may be the best guy in the world. But do not trust this man. He is a crook and extremely abusive. STAY. AWAY. read more

I put in a request through a national parts search and received a call from Charles. I sensed a negativity in his tone after he had trouvle hearing me. I was searching for a not so rare part snd he attempted to persuade me that this is now or never buying time. His tone turned really vulgar when i told him that i am shipping around. Charles asked me not to put in part requests if i am not ready to give buy ( give him card information). Last time i checkef, it os acceptable to find lowest price. What he used to find the parts is what i can use also, charles does not have any parts physically and is a middle man for peiple. read more

I recommended to my brother and sister-in-law to put in through junkyarddog.com and they got a message back from somebody at their number saying ""I will rape you c***, or come to India and somebody else will rape you."" I called the guy back and he went from it not being him to accusing me of extortion to get a discount or something. The guy was rude on the phone and highly volatile. I do not recommend them at all. read more

Nobody will accuse Charles Vidaurrazaga of being customer oriented. I can handle a no-nonsense approach and frankness, but lying and reneging on a deal is a different story. He wouldn't put the intial offer in an email, now I know why. Called him up, confirmed the part/model required and he quoted $150. Called back to order, he took my credit info confirmed the deal, then called back 15 minutes later saying deal was off. He denied ever giving me the original price, said he checked around and found the part was rare, wanted another $100. I'll pay more to someone else vs. dealing with this Yahoo again. read more

I ordered a replacement side lamp from this company in mid-May 2016 from junkyarddog.com. I notified the owner, Charles Vidaurrazaga, the part must be received by May 27th as I was relocating to another state and would no longer be at the address the part was being shipped to after that date. He assured me that it would arrive by the date communicated as I advised him that I was having parts shipped from two companies in order to ensure that it arrived since my daughter would be driving the car that needed the driver's side lamp. The part never arrived from Car Pars Auto (the company under whom's name I was charged). A couple of weeks after arriving at my new location my daughter's friend sent her a photo of a UPS notice that had been left on the door of our former home. I contacted the UPS office who informed me that the part had been returned to the shipper. I tracked the part until it arrived and was signed for by an employee at Car Parts Auto. I then contacted the owner to discuss the processing of a refund. He proceeded to curse me out horribly (not being sexist, but I'm a female by the way...). I hung up thinking that providing time for him to calm down as he may be having a bad day might work. I called back a couple of days later and advised that I could provide him with the UPS documentation showing that his employee signed for the part and that he had it in his possession. He still claimed that he would not refund my money as I actually had the part. (all the while cursing...) At this time I told him that I would no longer deal with him and that I would go through my bank and they would obtain the money from him. He said this would not happen. I contacted Bank of America to dispute the charge and provided all documentation to them. They, of course, reversed the charges and refunded my money. Fast forward four months later, while preparing my taxes I discover that after the claim had been processed he uses my credit card information without permission and charges me $276 again for the part along with a $26.50 charge for what I have no idea. I have again reported him to my bank and have now researched every online entity that I can report him to. I will also be seeking legal remedies as he has fraudulently used my credit card. Please be sure that you research every company that you place online orders from and provide online feedback when you have bad experiences so that you may help others. read more

Most of these reviews sound like the person I talked with in the last 30 minutes. He tried the 'ya gotta buy it now' attitude. When I told him I would call him back, he said "Don't bother. If you do call back, the price will go up!!" read more

I got a call from this guy shortly after putting in a part call on junkyarddog.com. He was very hard to communicate with and appeared to be drunk. It seemed that his business model is to acquire parts from some other junk yard and forward them to the customer (sucker). All of a sudden he let loose with a string of obscenities. I told him I was going to leave and give him a chance to sober up and then I hung up. He called back but I didn't answer. I've bought a lot of stuff online and on the phone but this was a truly unique experience. I'm just glad I didn't give him my credit card number. read more

submitted a parts request through a web site, received a call about 3 mins later from this place . The guy on the phone had a gruff voice and sounded like a jerk, but I let him talk... He said he had the part I was looking for and he was looking up the price, same old salesman crap "we don`t just sell that piece we sell the whole unit" then tells me that its " one size fits all" for my vehicle. I am a Fleet Manager for a big worldwide company and have been involved with mechanics , cars/trucks my whole life, I have done my homework on the part that I am looking for, and it is not "one size fits all". I explain to him that there are several different applications for the part I am looking for, I was told this from the dealer, and he started getting pissy with me. I hung up on him. He called back and left me a nasty voice message, telling me to find my part up my ass! I thinks if pretty funny now, but I can promise you if I was not in California, this cat would be picking up his teeth and crapping me out the correct part. read more