Savannah, the locksmith, arrived as scheduled, made a car key copy very quickly, it works, the price is lower than at the nearest dealership. I am very satisfied and I am happily recommending this company. read more

Very kind with recommendation for a business that would provide service needed. Would try them when needed.

We needed spares made for our tenants and Meghan came by the same day! Very professional and friendly. Great service, highly recommend!

Nice people but grossly overpriced. Basic service call is reasonable but $25 per key when we supplied the key blanks?

Outstanding. I lost the keys (not a FOB) including spare for my 2003 Ford F-250 pick-up. I called and within 3 hours the same day the company was in my driveway, and I had two new keys within 10 minutes. Very professional, competent and friendly service for under $250 (I originally called two Ford dealerships and they each estimated $500 plus I'd have to have the truck towed to the service department.) I highly recommend Pop-a-Lock! read more

Service was excellent and fast. Quick story I accidentally misplaced my key fob and was extremely nervous because I only had one key fob left out of 2. I procrastinated for over 2 months after losing one of my key fobs. I luckily found the my key fob and hit the Google search for getting a duplicate asap. First of course I called the dealer and they might as well as asked for 1st born with the price they quoted me. Then I came across Pop-A-Lock (loved the name) and called them to get a quote on getting a duplicate. The rep I spoke with was awesome and friendly. I had an appointment the next day for them to come to the hotel I was staying in and in less than 30 min I had my duplicate in my hand and the price was perfect. I have already recommended them to several family members for any of their lock out or duplicate keys. read more

I usually don't write reviews but this is needed. I can't remember the name (February 2019) of the lady who came to my house to unlock the door but she was quick and extremely professional. Decent competitive price too. Look no further. We saved her info for any future eventuality. Paid with a credit card. A+ service. read more

My boyfriend lost my one and only car key this morning and I was so stressed about having to find someone to do this without towing the car. We called our mechanic who recommended Pop-a-lock and I gave them a call. They were able to be at my house within an hour! Great service and friendly conversation from Patrick! They also were able to do it cheaper than Nissan would have charged me. I hope I don't lose the two keys I had made today. But if I do, at least I know I have someone I can count on. read more

Just got back from Pop-A-Lock on Rt. 1 in Norwood. I was having an issue with my key fob for my 2014 Ford Edge. Megan greeted me as I enter the store and I explained my fob was acting up. Car starter wouldn't work. Doors would lock and unlock without the fob being touch when sitting on the table. I thought I would need a new fob. I should mention that I have used this same location a few times before to get spare fobs made. Always had great experience. Pop-A-Lock is less than half what the dealers charge. Megan diagnosed the problem immediately and was able to fix it in less than five minutes. The price was FANTASTIC and i was in and out in 10 minutes. If you go ANYWHERE else for key issues, your throwing your $$ away. read more

The folks at Pop-A-Lock were so easy to work with. They came over, showed us our options from their book and discussed the pros/cons of each. When we had trouble with one of the locks, they came by the same day to take a look and cut all new keys. We have also used them at our office and there were equally as responsive and friendly. They are my first locksmith experience, but a great one! read more

Great quick work from pop a lock, highly recommend giving them a shot if you need a new backup car key or electric key

Pop-A-Lock changed my locks when I bought my condo. Meghan was friendly, efficient, and made it easy to coordinate a time. She was thorough with her work and was done in under half an hour. She even helped me sort through the massive pile of keys that I was given in the sale of my condo. I would certainly recommend this group! read more

These folks are outstanding imo. I'll always call them first, and wait if necessary. Their services pricing is the best I've found, and I looked around at a few others. read more

This place is a life saver I left my keys up in NH with no spare. The city of Boston conveniently started doing excavation work and put my parked car in a tow zone yesterday night. I stressed and gave these guys a call. I'm glad I did. They were at my car within 30 minutes of the initial call and got all of the work done in a timely, professional manner. Much cheaper than the dealer, the fair price was reflective of the level of service and extreme short notice. read more

Responsive and professional! Will definitely ask for help next time.

These guys are the best, reasonable prices and they come to you - we needed a second key for our "new to us" vehicle and he had it done in less than an hour, even gave me a few tips on making my keys/locks last! Very friendly and professional! read more

First I met Meghan, who unlocked my car in search of lost keys , she arrived before quoted time (30mins and had door unlocked in no time , Secondly no keys in car so scheduled another visit for 5.30 to make new keys. Patrick arrived bang on time and was fantastic My first yelp and would highly recommend these guys ,also best rates around!!! Thanks guys read more

Pop-A-Lock assisted me based on a call to Progressive's Roadside Assistance for a jump. They were super busy, but the tech arrived within 45 minutes of the call. The tech was the owner of the company who was helping out on his day off. The jump didn't start my car, so he assisted me for close to 2 hours troubleshooting what the issue could be. It turns out my car had 2 batteries, and the second battery had to be jumped. He waited until the battery was fully charged and I could drive off before leaving. Truly a perfect example of going above and beyond, even when they are not being (directly) paid by the customer. Couldn't recommend them enough! read more

I rarely write reviews. BUT, I use Yelp ALL THE TIME to research companies, restaurants, etc. And, since "Yelpers" helped me, I'd like to return the favor - and I'd like to give proper credit where and when it is very much deserved. I read GREAT reviews about Pop-a-Lock which is simply the reason I chose them. I needed a lock fixed on an old sliding glass door in my house. We are moving. Replacing this lock was on a list of fixes to do for the new buyers. After some of my own research, I'd found that the lock (and the door) was built in the 70s and therefore there was NO replacement for the broken lock strike. That is when I broke down and called a locksmith. First impression of Pop-a-Lock: The woman who answered the phone was professional, friendly and told me she'd get my message out to "John" immediately and he would get in touch with me. I don't think 3 minutes went by and John called. He then showed up that same evening to look at the problem and give me a free estimate. He was professional and friendly. I knew the door was old and the lock looked ancient, so I was wondering what John might suggest. He took the lock strike with him when he left and told me he'd try to have it welded. He knew we didn't want to break the bank and assured me he'd try every creative solution he could think of. He left a message a day later telling us he was still working on the issue. He gave us a few options for inexpensive fixes if the welding did not work and then one "final option" - to replace the entire door. Yikes! He again assured me he'd try all the other options first. Okay, long story short: John was able to get our lock strike replicated by a welder. He came by the next day and fit it in perfectly. A project that could have cost us thousands of dollars cost us under $100. I will use Pop-a-lock when we move into our new house and I would recommend this company to everyone. Don't call another company. These people are courteous professionals who are reliable, fair and friendly. Plus, John comes to "work" with a mastiff in his truck - icing on the cake! read more

I called on a Saturday as I unexpectedly needed help with a number of locks. I had a number of questions and the person who responded asked if she could call back in half an hour as she was busy at the moment - which I can understand, these things happen. However, I never received a call back. I tried again a number of times, even leaving a follow-up message, but nothing. So I ultimately went elsewhere. read more

Where do I start? I guess I can start by saying 3rd times a charm. I went thru 2 other Locksmith before coming across Pop-A-Lock on an online forum discussing Reprogramming Smart Key Fobs for Toyota cars. Anyways, I wish I had come across Pop-A-Lock 1st because even though the 1st 2 companies came out to try to re-program my used Smart Key fob they were unsuccessful and I still had to pay them just to trying. Arghhh!!! Anyway, Patrick from Pop-A-Lock came out and programmed not one but 2 Smart Key fobs in less than 60 minutes. Would have taken even less if I hadn't requested 1 more SmartKey fob to be programmed just to tuck away for safe keeping (these things are expensive to replace if lost) Dealer's will not re-program a previously programmed Smart Key Fob. Prior to setting an appointment with me Patrick called me to make sure he understood exactly what I needed. He was confident that he could do what I wanted and offered to bring a new SmartKey fob to program just in case he wasn't able to re-program my used one. He also cut the emergency key that comes with the Smart key:-) Well, he was able to re-program my used one and asked if i wanted the one that he brought as backup, which I opted to take. The whole process took less than an hour and the prices was very very affordable compared to what a dealer and the 1st 2 locksmith company wanted to charge. Thank you Patrick, I will definitely recommend you and Pop-A-Lock to family and friends and anyone else that may require the services of your company. Happy New Year. read more

Omg. What a life saver! Locked out of my daughter's house with the grandchildren in Norfolk on a freezing afternoon and within 15 minutes, all was well. Efficient fast service. Thank you so much. read more

Great service. Patrick came to my house to make a keyless entry type key for my car. I was impressed by the sophistcated approach. Computer in the truck, all sorts of keys for all types of vehicles. It did not take long and Presto, I have a new key. read more

It isn't often these days that you get good service AND good treatment. When someone needs a locksmith, they often need it because they are unable to get into either a home or a car. Either way it can be extremely frustrating and will usually throw off an individuals timetable and create more of an urgency. I have had to call upon a man named John Gaffney on 2 occasions, and both times he responded in a timely manner and solved the issue. I am in the real estate business and always advise my clients to get their locks changed when they buy a new house. So aside from using John Gaffney and Pop-A-Lock for my personal emergencies, I also will refer him to my clients. read more