I was in the area on Saturday, November 15 around 6 PM and stopped by to redeem my free birthday apple pie. If you'd like to receive special offers and rewards, make sure to download the app and sign up. My free birthday item was the cinnamon apple pie, and it was hot, fresh, and ready for pickup right away. The process was quick and easy. The surrounding area has plenty of restaurants, shops, and other businesses, so it's a great place to spend part of your day. read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Avondale, Arizona

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I try hard to not give 1 or 2 stars, you need mess things up big. I was craving fried chicken, I was nearby and it showed this location as .5 miles so I am on my way. Only a family of 5 was ahead of me ordering. Then the staff walked away. I had to wait 10 mins before anyone came back. I looked around and most of the tables were dirty and then I noticed the floor, WOW. I should have walked out and gone to Cane's. I stood in line to order, then heard a few more people behind me. I placed my order for a 3pc meal with a side and drinks. Got a soda and sat at a table that I wiped down. 15 mins later they finally called me, I got meal and everything was cooked well and tasted food. read more

Popeyes Louisiana Kitchen - 3pcs chicken meal - Fast Food Near Me - Avondale, Arizona

Wonderful chicken and sides, great apple pies. Food was hot, fresh and served promptly. We have been to this location twice and had exceptional food and service both times! read more

I eat Popeyes all the time but this location sucks I keep forgetting that they always take so damn long drive thru and inside I ordered chicken sandwiches and both of them had so much mf mayo then the food not even hot read more

I don't like that I'm leaving a bad review at all, but I'm here once a week past 9:00pm and it's usually the same crew, either speaking underneath their breath, and not having an optimal customer service. The food is always tasty if it's not missing, this specific time it's the 2nd time that they forget to give me my full order. And not to mention that they constantly forget the sauce. I would like this to be constructive criticism to improve the experience for everyone. And also answer the phone when it's rigging. read more

WTF!!! why is there a bite taken out of my food??? this is outrageous.. my boyfriend called the place 7+ times and nobody has answered!! where is management?! read more

Popeyes Louisiana Kitchen - Spicy Chicken Sandwich - Fast Food Near Me - Avondale, Arizona

i don't usually give any ratings that are less than three stars, but after the experience that me and my older sister have had at this location last night i unfortunately had to make an exception. my sister had placed an order via popeyes' mobile app approximately an hour prior to our arrival. so far, everything seemed to be going swimmingly as we pulled into the drive thru. my sister let one of the workers know that she had a mobile order, and we were told to pull up to one of the windows. some of the other workers told us that the food would be a bit of a wait and that we should park near the front entrance. alright, no biggie. this wasn't too unusual so i initially didn't mind it. when one of the workers gave us our order, my sister looked through the bag and noticed that one of the drinks were missing and the strawberry biscuits were nowhere to be found. for context, we ordered 4 three-piece chicken meals for ourselves, our parents, and our younger sister. an extra order of fries alongside strawberry biscuits were also part of our order as well. the drinks we ordered were a coke, a sprite, and a strawberry fanta and two out of the four orders were requested to be spicy instead of regular. after a few minutes, my sister went inside to receive our missing drink and we drove back home. we were both under the impression that the errors in our order were corrected. imagine our surprise when we arrived back home and ALL of the three-piece combos were regular instead of spicy and our strawberry biscuits were AWOL. to be honest, my grievances are more towards management rather than the workers. through the drive thru window, i caught a glimpse of the workers and saw that they were teenagers. since this was most likely one of their first experiences with a job, i'm not angry with them and i understand how difficult this type of work can be despite how deceptively easy it appears. i added one star since i was starving and was ready to eat. the exterior and interior of the location looked clean, so i guess that was another silver lining. overall, this was an extremely disappointing experience and it would be best to take your patronage to any other popeyes location elsewhere. read more

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BEWARE OF THIS STORE! Apparently they don't know the difference between spicy and regular. How can a store not know their product? You tell them spicy, they type regular. You say dark meat, they type dark meat but give you mixed. If you don't understand English, don't take orders. It's very frustrating to order what you want and get something else. BE SURE TO CHECK YOUR ORDER BEFORE YOU WALK OUT! If you order something, you expect to get what you ordered, right? Is that hard? Must be hard to listen to customers. A manager, really? read more

Omg no stars!! I ordered what I thought would be a quick lunch, I never eat junk anymore but was craving fried chicken. Ordered via DoorDash The store was out of Cole slaw at 1pm. What?? Fries instead. I.got.five. Fries. Ordered regular, I got spicy. The biscuit was a dry hockey puck. Door dasher had to wait 10 minutes for my 3 piece meal order (!!!???) Yall need to be shut down! What a waste of space!!! read more

Popeyes Louisiana Kitchen - 5 oh maybe 6 fries. Gee, thanks so much. - Fast Food Near Me - Avondale, Arizona

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I went through drive thru at approximately 7:40 pm and while waiting for my order there was a woman with black hair wearing a black sweat shirt with white stripes on arms, and she was eating on the line where the food was being prepped. She didn't even care that people were watching her. That is so unprofessional for 1, but is unacceptable for all the wrong health reasons. That is how people get sick and food poisoning. Where is the health department when you need them. Management Check cameras. 11-19-2024, approximately 7:40ish. I will never be back, no wonder you're only 2 stars. Totally grossed out. Only gave 1 star because you don't have an option for zero (0). read more

Keep an eye on those bank statements folks!! So the wife and I stopped at this Popeye's prior to starting our Amazon Flex shift as we figured we should get some sustenance prior to delivering those sweet sweet Amazon packages. Unfortunately we chose a location that was a complete trainwreck, right down to the employee "working" the drive through. It was a simple order. Nothing anyone with a few working braincells couldn't handle. Two chicken sandwich combos, one with out Mayo. I'm pretty sure the antisocial toddler who took our order was enjoying their first day on planet Earth. She fills our sodas right away and let them sit in the window under the hot sun to get nice and watery for us. Which is really a moot point because I think they haven't cleaned the soda machines since they opened the store. It's pretty hard to screw up soda but these guys were totally up for the challenge. We proceeded to wait 10 more minutes watching the soda sit while our dry mouth begged for just a tiny bit of salivation. The long wait was for them to make ONE of the sandwiches fresh while dishing out old fries and one old sandwich, all of which were ice cold. At last we get the food. Had to remind her of the sodas since she tried shutting the window before giving them to us. My wife's sandwich had about a pube hair's worth of spicy sauce. Mine had a whopping amount of mayo (remember i said no mayo earlier?) and no pickles. The employee's brain clearly heard mayo and thought pickles I guess. Not the end of the world but annoying to say the least. Here's where the fun part begins. Our bill was 20.65 and that's what our receipt says. After checking our bank statement we noticed this girl added an extra 20% (almost down to the penny) onto our bill after the fact. Which means this scholar of an employee decided to help herself to a tip after we left. So the amount on our statement said 24.78. Clearly this girl doesn't think people follow up on charges. We couldn't return immediately since we had to start our delivery shift. But we called for hours and kept getting nothing but a busy signal so clearly they weren't interested in phone calls. We called the corporate number and supplied screenshots of bank statement and receipt and an investigation has been started. I'm not holding my breath but we'll see what happens. So again, check your bank statement immediately after if you actually decide to risk ordering from this place. These people have their hands in your pocket. You have been warned! read more

Well my husband was wrapping up a job in the area he has been working at for the past year. His mobile office has been all packed up for puck-up so no more homemade lunches. He has always been a suckered for Popeye's mashed potatoes and gravy. Thr location was visually clean except when stepping on the floor there was thick grease everywhere sticking to his shoes. Spillage? Pretty gross and he had to take a lot of time to clean it off not to ruin the clients new build out when returning to work. I am sure he didn't want it in his truck as well. The sandwich had a big piece of grizzle in the middle so half went in the trash. He enjoyed the mashed potatoes and gravy, but longed for more gravy. read more

Popeyes Louisiana Kitchen - Chicken sandwich with mashed potatoes and gravy. - Fast Food Near Me - Avondale, Arizona

I have loved Popeyes and been to many around the country and have yet to find a decent one in Phoenix. This one was the worst. Stale fries and biscuits. Very little meat on the chicken. The lemonade tasted off as did the Cole slaw. Wound up throwing most of it away. You might think with so much competition they would at least pretend to care. Just gross. read more

I visited this location in Avondale at lunchtime to order a fish sandwich. I was told in a not so nice manner "we don't have fish sandwiches". I suppose there were not any at the time since there are no issues placing an order online. My reason for the low rating is the manner of the cashier. I often order from this location and had nicer customer service. read more

Ok here's the scoop the saying goes bad experience shame on you, But go back to get this place a second chance SHAME ON ME this place has no sense of urgency with there customers . I had to just walk out after standing at the register to place an order after 8 minutes not being acknowledged just want to Portillo's across the way. In and out with great customer service. The management to this Popeyes restaurant really needs to evaluate and train the current staff working there today!! lower buckeye Popeyes is where people need to go for great customer service, the Popeyes on McDowell Road has lost my business there won't be a third time. read more

Order was incorrect. Contained an extra order of red beans and rice and none of the boxes were marked so we couldn't find the spicy order without taste testing them. Bad deal. Also there was no sauce provided for any of the 3 dinners. read more

It's always something wrong or out when we visit this location. First, the doors are locked when their sign says it should be open. Then, lines are long for no reason. Food quality is down the drain, so don't even bother wasting gas to come here. Employees are rude and clearly do not want to work there. So expect Ms. Nancy to take her frustrations out on you. Overall, I would give this location 0 stars if I could. I'd rather make the 10 minute drive to another chicken place than to visit this location ever again. read more

I ordered online and they ended up forgetting my sauce but also burning one of the sandwiches I ordered it was a regular plain chicken sandwich and it is burnt. The bread on another sandwich was hard and old and the fry's were ice cold. read more

Popeyes Louisiana Kitchen - The burnt chicken - Fast Food Near Me - Avondale, Arizona

worst popeyes i've ever been to 100% Rude staff, barely acknowledged us. completely ignored me when i asked for something. manager also allows this to happen, she watched the cashier ignore me! embarrassing how they are full grown adults that don't know how to do their job properly... No hello, how are you, you're welcome. no manners Do not come here, trash service read more

Worst. Popeyes. Ever. I would not even have given this place one star unless I had to. Rude staff. Wrong orders. Cold food. Just the worst Popeyes ever. read more

Came in trying to order a popcorn chicken meal, I was rung up for shrimp when my kids looked at the receipt, and I brought it to the attention of the cashier. The manager said they haven't had it in 5 years . I work in Scottsdale, and this is my go-to meal. He substituted it for tenders, and they were hard and not fresh for the time we waited. There were no lids for the drinks, and when I asked for ranch, I was ignored . Everything in a to go bag when dinning in. read more

So tired of getting the wrong order from this establishment. They can't get simple orders right not even tea vs sweet tea. They want more money but can't even do a simple job so sad. Never again they have officially lost our business. read more

don't waste your time at this location os all I have to say. Took the front counter worker 10ish mins to even acknowledge there were people waiting to be helped while having conversations with the mic with other workers in front of us. order a simple 3 piece tender combo, waited roughly 25 mins and when I asked about my order they had never made it or even began to start it. my lunch has ended for work and I still haven't eaten and not mention that I am type 1 diabetic. the way this location is managed is ridiculous and aside from the garbage customer service, the drink station is filled with spilled drinks and doesn't seem to be a problem or concern to anyone in the store. read more

Well, after a long procrastination, I can finally state that I have eaten Popeye's. Typically I fancy my chicken a bit more....religious however, with all the hype of their chicken sandwich I caved. This is a brand new location and I must say, it has a nice layout. The dine in area is small yet feels roomy and is subtly decorated. You're not reading this for the interior design review though are you, on to the food. The Spicy Chicken Sandwich was phenomenal!!! Best Spicy Chicken Sandwich I have EVER eaten, I didn't want it to end. The chicken was juicy, the bun was fluffy yet toasty, the pickles were out of this world and the tangy mayo rounded everything off. I loved that sammich! read more

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Food is good but location runs out of items all the time. From drinks to food and deserts. Every time I've gone they're always out of things. read more

Horrible customer service! Place is ran by lazy teenagers. Every time we go there something is wrong and i mean every time. They don't take cash one day, they don't take card another... We went today an tried to get our usual. A chicken sandwich with no mayo. Was told by a kid that every sandwich came with Mayo because for the rest of the night all sandwiches have been pre-made.. Mind you they still had 2 1/2 hours before close!! I asked when did that start because we have always been able to get a chicken sandwich without mayo. The kid replied it started right now... I hate this location. The car in front of me drove off & so did the car behind me. read more

I wish I could give 0 stars on this Popeyes. This was the 3 and final straw. The first time I gave the girl cash and my total was $12.06, the cashier told me me they were out of change and asked me if it was ok to not give me the change. Um no that almost a dollar. I found the 6 Pennies in my car.the second time they didn't give me half of my food. And this time asked for the 1/4 pound pop corn shrimp, got 10 regular shrimp instead. Which is not a 1/4 pound. read more

I always USED to come here because I live right down the street from it and I also doordash so I pick up orders here as well but every time I come inside or thru the drive thru , this one fat nasty manger that always has a bun on her hair never smiles is completely rude and impatient, told me I could order a drink at the window because she was to lazy and also gave me a raw chicken sandwich which made me simply never wanna come back. read more

We went through Drive Up around 1:40 PM Monday, 1/29/2024. They were out of Coke, Napkins, butter & coleslaw & didn't give us forks with our meals. We had to go back into the store for forks & honey they told us were in the bag! I would not recommend this location as management seems to be lacking! read more

I tried this location a couple of times, however after the second time they had me pull out front and wait and completely forgetting about me I'm forever done here. The second time, I was seriously angry and when I pulled back through and told the poor person at the window how upset I was with them as her managers hid behind her I just found it ridiculous. No one likes to be forgotten like this and when I did get my chicken it was awful. Yelp you really should offer no stars or negative stars because this place is a total zero. The management here sucks. read more

This Popeyes looks like it had a train ran on it. The coworkers are going in the bathroom to smoke weed and are high as a kite while taking orders, the counters are not maintained at all and they always seem to be out of food items. I would not recommend going to this location. read more

Customer service is very bad here, don't ever go here. The workers are sassy, have attitude, and will talk to you crazy. I went back into the store because they messed up a classic sandwich, think they gave me a to go order first time around sticker on package was ripped off. The sandwich was also probably the worse Popeyes chicken sandwich I've had. I Should've went to Portillo's or in n out instead of trying this place. read more

I waited 40 minutes for my online order. Got to the store and saw that my order was being skipped on and other ones were being fulfilled before mine. Just because I didn't tell them I was there for pick up they just skipped my number and kept going higher and higher. If they would go in order then I would of had an issue but waited forever and forgot to give me my sauces and some tenders. Being in an rush hour of clients they missed giving a few tenders. read more

Seems that this restaurant is not only understaffed but they also did not have a lot of items on their menu available. The chicken was ok and not really tasted like Popeyes chicken. Don't waste your time eating from here. read more

Fast service, accurate order, and a friendly staff. Of course it's Popeye's so the food is great. Can't beat 'em.

The drive thru is trash, customer service is also trash. Waited 20 mins in the drive thru and not a simple sorry for the wait, or thank you for waiting. Paying customers would be more understanding of inconveniences if employees actually cared. Always running out of chicken, how is this a chicken spot and y'all out of chicken. I'm over this location. read more

This location is absolutely horrible. 3 visits, issues every time. 1st time they were completely out of chicken. I had placed an online order arrived to pick up said order and was told they had no chicken and could not refund my $60 order. I could instead come back on a different day and get my order that was not going to help me sort out dinner that night. Second visit I ordered my food got to the window and was told they didn't have the chicken pieces I ordered then acted like I was out of line for not wanting the pieces offered to me (I ordered white meat, they tried to sub dark meat) 3rd visit I ordered popcorn shrimp and was told 10 min wait. I'm done trying with this location. It's an absolute shit show! read more

Skinny Lady up front talks to you like shes high and shes also rude. If you ask for sauce they ignore you and once they do give you some they give you one. Horrible service would never go again. Hope they change staff before they go out of business. read more

Our last 4 visits have all been this experience. 1. Place order through the drive thru. 2. Pay at window. 3. We are told to wait in a parking spot and a team member will bring out the order. 4. We wait and wait. 5. Team member comes out with orders but can't seem to figure out which car they go to ‍. 6. Team member ends up giving up and brings orders back inside the restaurant. 7. After waiting 15 minutes we go inside to check on order. 8. Team members are arguing about where the orders need to go. 9. They finally bring us our order. 10. Order is missing half of the items. 11. Talk with team member about the missing items. 12. Team member seems pissy and then acts like we are the problem. 13. Finally leave restaurant feeling frustrated and disappointed . I really enjoy their product but they really need to tighten up their customer service skills at this location . read more

This has to be one of the worst restaurants they put in avondale. The first time I came here I ordered my food ONLINE. When asked to pull around to the pick up l advised that I had 3 orders. The dumb girl just looked at me like I was speaking a foreign language. I had to get out of my car 2 times because my orders weren't correct. The chicken is unseasoned & some pieces were either undercook or overcooked. The customer service here sucks.... Coming from Memphis and Chicago I expect better. The location in Goodyear will continue to be my go to because I feel like with the attitudes at this location I'll catch a charge. read more