so we black right we pull up to the stop about to close they tons of free food manager was great the food was great

You would think that a restaurant devoted to making fried chicken would make fresh, hot, flavorful chicken. NOPE. I walked in, after a super-duper long day of driving (irrelevant, I know), just wanting a hot meal. I was there at 5 pm. A brisk drive-thru business. After my 5 minute drive across the street, (yes, my hotel is "literally" a 5-minute drive across the street), my 3 chicken tenders were dry, cold and chewy. You had one job to do, Popeyes. One job. Skip this place, everyone, and go across the street to Chick Fil A. And as for me, after $11 for an inedible meal? I'm 4-ever finished with the Popeyes brand. I realize eleven bucks isn't a huge amount. But it's a good chunk of change to spend to end up hungry. read more

Took 10 min to get two cars' orders. I paid $3.79 for a regular side dish of mac n cheese and it's half empty when i opened it. read more

Popeyes Louisiana Kitchen - I'm pretty sure they're supposed to fill these containers. And the stuff is ours old. This is at 6 o'clock on a Monday - Fast Food Near Me - Brighton, Colorado

ordered when nobody was there, somehow still messed up a 2 item order. didn't get my cheese curds or any of the sauces I ordered. wouldn't recommend read more

I always order a Number 1 classic with Mashed Potatoes and Mac & Cheese with Large unsweetened tea. I work From Fort Collins to Castle Rock. I order this all the time from many of the different Popeye locations. The guy taking my order says I can only have one side. I just drove off, never argue with a customer. Never tell them they can't have something. You're going to charge them for the items. Now if a customer wants something without paying for it that's different but don't be negative towards a customer. I'll definitely return to give business to this store. Cause Popeyes is the best chicken restaurant out there. This experience gave me a disdain for this restaurant at the moment. read more

If I could leave no stars, I would. We placed a mobile order and you'd think everything would be correct. Nope. Order was missing two extra side items we paid extra for. Had to drive back across town just to be questioned again about the order because the items were "highlighted" on the receipt. Disappointing how people cannot even do a simple task to get the customers order correct. Mobile order or not. Every employee here is incompetent. General manager needs to rehire a whole new team. read more

Horrible service! Been waiting 30 minutes for my food.... I ordered online and choice classic as it won't let me choose half classic and half spicy. So when I arrive I told him that I wanted half and half and he said he couldn't do it that way. That the order has to be done how it's ordered. I told him I paid for my order and should get what I want.. Mind you this location is suppose to be open till 1am.... But there cleaning up and trying to wrap things up and go home!!! Worst Popeyes ever, don't recommend ever coming here! read more

Popeyes Louisiana Kitchen - Time of the business hours they are suppose to be open and there cleaning up trying to leave - Fast Food Near Me - Brighton, Colorado

on the drive thru menu it has a family meal deal for 11 tenders for $20. but try and order it and they say you can only order that online Only. why have it on your menu?? so because we were in a hurry I only got 8 piece tender and paid $26!! this place is a rip off and this is a total case of bait and switch!!! Last time I will go there. Should have stood with Canes!!! This was at the Brighton Colorado location at around 7pm. We were told it's a new computer system and nothing they can do read more

Ok, officially done with this place. First of all this hasn't been good for years and keeps going down hill. Well I decided to give it another try and right off the bat Talking and looking at the staff I decided to go park to check my order because something is always missing and sure enough no fries that I ordered. Went inside to get some fries, tired I went home. The 8 piece family meal was all thighs and dried up like it's been sitting under the lights for hours. Biscuits hard as a rock but that's Normal. Chicken tenders were all fried breading. All this for only $54.00 for two people. What a joke. Sorry never ever again! Maybe have a little pride in what you are serving people and hire English speaking employees that care just a little Bit. I'd like my money back please!!!!! read more

At 5:15 pm on a Friday NO CHICKEN for 20-30 minutes. Should have checked the reviews before going there! read more

Would give it a zero if I could, worst parking lot I've ever dealt with. They didn't get a single thing right on my order and it took forever. Ordered a sandwich combo and a 5 piece tender combo with fries and got a 3pc and a 4pc with mashed potatoes and red beans and rice. Didn't even seem to have any kind of plan or organization of how people handled things. What kind of fast food place gives the drinks minutes after the food. What a joke of a fast food place. read more

This is my 69th review, and oh boy, is it a horrible one. This is the worst Popeyes ever! 7-8 stingy people working in the kitchen, yet dining room is filthy and half the seats are on the table at 4pm? Too lazy to put them down or trying to get a head start to close? Fruit flies flying all over the kitchen and later on our food in the dining room. French fries minimal, stale, not crispy, and taste bitter which means your oil needs to be changed!!! Nobody at 4pm and fried chicken is already made piled high. Noticed a shift change and employees who are leaving taking huge bags of food home. Jackasses. Focus on your employee meal theft instead of cheating customers out of quality food! No music in the dining room, poor ambience. Manager needs to be fired. read more

Popeyes Louisiana Kitchen - red chairs and tables in a restaurant - Fast Food Near Me - Brighton, Colorado

Used to be a decent place with tasty chicken. The last two times the chicken has been overcooked to a crisp. Can't even find the chicken. You try to call to talk to someone and their voicemail doesn't work It states welcome to WebEx Voice portal. Guess Cain's chicken and some of the other places will end up taking them out. If that's there follow through. Too bad read more

Oh why Alice, must you have faith in terrible food? Well, people, because she tries to see the better in all and everyone. Service was actually sweet. A young boy listened to my needs over the drive thru speaker and I ended up browsing through Popeye's "iconic" app that has deals from time to time. The APP actually took forever or load because it was in the middle of an update. How compelling, because it felt like I was holding up a line. News flash: there wasn't any line. Thank goodness! For just tenders alone, mild or spicy, it comes with costing an arm and a leg. I asked the young man for 4 tenders and that already was $5.00 alone. No side. No drink. I ended up honoring a coupon for $2.99 popcorn shrimp, but again, no side. No drink. I ended up getting a medium sized 3 tender piece meal with cole slaw and the biscuit. The biscuit is honestly sooooo Flippin' good. The small thing practically has me wrapped around its little finger. (Chicken finger that is) I spent close to $12.00 and got these two cute, orange and white boxes with little planets and Popeyes decorated on top. I actually adored the packaging. Food was decent, so I thought. The usual: got sick. Felt the next day's aftermath and just overall reminder that my body rejects Popeyes so much. At least the service was keeping my experience glowing! read more

Popeyes Louisiana Kitchen - My order - Fast Food Near Me - Brighton, Colorado

Never again! We DoorDashed food from here. My husband was eating his chicken sandwich and bit though a FREAKING DEAD FLY. ABSOLUTELY DISGUSTING. Never again!!! read more

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Horrible experience food was cold and buns on sandwiches were hard. I mean it's fast food but people are still paying for the product get it right it was inedible. Next time I'll just opt for the wait at Freddy's or even just McDonalds. Service was slow. read more

NEVER again this is pure trash and has to be the worst Popeyes in Brighton nothing tasted amusing and Service was good food took a little to longer than expected but none the less please take this as a friendly warning. read more

Pulled up to drive thru before 9pm when they close at 10pm. They told me I couldn't get blackened chicken because it was too late in the evening for them to cook them. So I ordered spicy tenders instead. Pulled up and got my food and was told they were already cleaning the fryers so they could go home and that was why they couldn't make the blackened tenders. Everything I ordered ended up being cold since they apparently didn't want to cook anything fresh. So now I have rock hard tenders and fries for both of my meals. I called in to voice my complaint with the night manager Jasmin and was told that I could either send in a complaint or just stop by tomorrow and talk to a manager. I would recommend no one waste their time or money to get food here UNLESS you go early enough in the day and you are not inconveniencing them with actually doing their job of cooking food. read more

Zero stars for customer service and competence of staff. I placed an online order for a family-sized meal that my wife picked up and brought home. We live 25 miles east of this restaurant. The 16-piece order plus twelve wings was short half the chicken pieces and all the wings. Whereas it's true my wife should've verified the order upon receipt, it doesn't exclude their ineptitude. And it's not the first time they've completely botched an order. I will never order from that restaurant again. read more

My wife and I ate some chicken from this Popeye last night.It was awful .We got so sick and up all night vomiting and diarrhea .Please don't spend your money here, It is disgusting . read more

So it's been two years since I've visited this Popeyes. I thought I'd give them another chance after my 1 star Google review in 2021. Big mistake. When I walked in and walked up to the counter, a young man came up wearing a T-shirt and just stared at me. He didn't say a word. So I ordered my food, and when I went to sit down, I was faced with the prospect of sitting at a table that was dirty. My conundrum? Which was the least dirty table? The photos below are just some of them. And I don't even want to know what that is smeared on the window. Totally lost my appetite, but I hate eating in my car. I ate 1 mediocre chicken tender and my apple pie and bolted. I won't risk another $12-$13 ever again. read more

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Would Give zero if I could. NATS EVERYWHERE, hundreds were covering the window absolutely disgusting. That's not to mention i got someone else's order and the dumb fucks couldn't comprehend that it wasn't mine when i told them what was in the bag and what i had ordered 30 seconds prior mind you being the only person there. Absolute morons. read more

Worst meal ever!! Food was delivered, it was dropped on our doorstep. No doorbell nothing to let us know it was there. Worst food we had ever had. Never again! read more

Phone number listed is out of service. Decided to give a second chance after initial opening a couple months ago. Went through drive-up. They didn't give back our card and I had to drive back-employees laughed at me when I asked where my card went. Order was incorrect as we didn't get the sides we ordered. Food-I ordered the chicken sandwich. One pickle for a big piece of chicken is very stingy. It was blah and didn't have any flavor. It's crunchy but I was not "experiencing some things" as they show on tv ads. Won't be back. read more

I am so confused with the review that has 5 stars. Must of been a different store not brighton location... Horrible service, horrible food, don't waste your time or money! I have no other words for this place. read more

chicken seemed old and there's was a ton of dead flies around the windows in the lobby... can't imagine how they have the kitchen. I ended up throwing my food away after the first bite. I will definitely not be coming back to this location. read more

Almost everytime I come here there's always an issue. Ice machine is always broken. Their service always sucks. Half the time their credit card machines are down. Even one time I went I wanted 20 minutes to take my order with no one even helping middle of the day Sunday. Who ever works here on Sunday shift y'all suck. Where's the 0 star button read more

Why is it that a lot of places are using the " we're short staffed" for their mistakes. Seems no one takes responsibility for their actions anymore. I understand slow service being due to understaffing, but making a mistake on an order that's right in front of you. Then they think you're harassing them because you ask them to make it right. I paid for it I expect it to be there. When a mistake is made own up to it and stop using the " we're understaffed" excuse. That's what happened today at this Popeyes. read more

we were disappointed because the chicken was raw and we were missing our fries. the manger was absolutely rude while taking our order. the service was not good. read more

I have been to this location 3x now all 3x the workers aren't working and close the place early.

I wish I would've seen the reviews of this place before coming here... it would've saved me time, money and frustration. I have nothing good to say about our experience. The service was horrendous. There is no leadership and clearly poor work ethics. Team members are joking with each other instead of helping customers, cleaning (dirty tables, sticky floors), or refilling beverage station (half of the choices were out). Service was slow & food underwhelming. The person behind me said, "This place struggles to sell food to people that want to buy food" and struggle was a nice way to say it. Ownership better figure some things out if they want to be successful. read more

Historically, I love Popeyes! First of all, the lobby was closed so we could only drive through. When we got our order the French fries were cold, biscuit dry and hard and no dipping sauce for the tenders. This Popeyes restaurant is in a nice area with a good selection of restaurants. I will not be visiting this Popeyes again. read more

I have had such a good time reading these reviews lol. It's fast food for goodness sakes, but it's damn good, and they are two for two in getting my order right. Just thought I'd try to balance things out a little, though this will hardly offset all the people mad about getting their order messed up or poor service from someone working for minimum wage at a fast food restaurant. I'll keep going back. read more

Food is really good for fast food. Check your order before you leave. Service is iffy, I'm always surprised when it is good and order is correct. read more

Food is amazing and delicious, always hot and ready. Service is amazing and excellent, employees are really nice and helpful there and recommend a lot of favorites. Ambiance is wonderful and I love the place. read more

This Popeyes by far is the slowest fast food restaurant I have ever encountered. It took 23 mins from ordering to getting my food. Only order a simple chicken sandwich meal. In the end, I didn't even get my drink. read more

We've been to this Popeye several times since they originally opened and every time they have the worst customer service. We are always disappointed. I know you were thinking why bother going back... frankly I like the way Popeyes tastes. On this particular incident, their menu above the counter was not working. We asked if we can get a menu and looked at us like we were stupid. We then went outside and looked at the menu on the drive-through and went back inside to order our food. Once we went inside no one would even look at us. One employee was washing her hands and giving us the side eye. I don't get it. Aren't you in business to make money? I can say we will not be coming back here. read more

Your Newly advertised fish sandwiches hardly have any fish on them, it was 90% breading!! Very disappointing quality! read more

Popeyes Louisiana Kitchen - What is advertised - Fast Food Near Me - Brighton, Colorado

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I want to complain to whom ever reads this my wife just worked all day went through drive through ordered to meals of chicken with sides & didn't get the sides. Way to go popeyes! read more

Tasty but bad food. Me and my girlfriend are home recovering from food poisoning as I'm typing this. They definitely need to get their kitchen checked for bad food and cleanliness. read more