Great chicken but terribly pricey. Drive through service on Clayton Road in Concord is always spit on and friendly. Facility is clean and comfortable and lots of sunshine from the windows around the facility where you enjoy your Popeyes. Definitely helps when they offer the monthly coupons! read more

Very good customer service, love this place. Also very clean, food also tastes good. I recommend ordering online first for a quick pick up.

There phone number does not work when i try to call about a order i placed they do the bare minimum

This place is going down heel stopped by on my way home from work get home and have maybe ten fries and chicken tender the size of a fry I should of checked before leaving. this year anytime I stop by here they are always forgetting something now they just didn't both to give me the right amount and at that if your foods not ready at the window they ask you to back up and pull up again weird request seems to be for the wait time at the window doesn't go over what it supposed to. read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Concord, California

I stopped by here on my way home, from my job. I figured I snack on something on my ride back to Vacaville. The restaurant was clean and the customer service was great but the Chicken was AWFUL.. I decided to try the $6.00 meal deal. I ordered a 3-piece mixed chicken and a biscuit. My tolal came to $8.66 out the door.. The chicken was over cooked. I couldn't even bite into it. I had to tear off the hard topping, which is one my favorite things to eat along with the chicken. I was only able to get through eating the Breast because when I tried to eat the Thigh.. I couldn't even chew it, so I just gave up. Never touched the Drumstick.. Very disappointed.. Only thing good was Biscuit.. Won't be returning to this location again. read more

I have always wanted to try a Popeyes, so we finally gave it a try. We got a signature chicken sandwich, a ghost pepper chicken sandwich and the 3 piece chicken meal. It was easy enough to get via the drive through and the service was fine, the food was hot, and looked ok. But the sandwiches didn't have anything except mayo and one had pickles ( but not the other) which was a bit disappointing. Also not sure if it's because I never eat fast food, but boy did I feel awful for the 24 hours after. Not sick per se, but just felt awful. Didn't eat onsite, so not sure about the ambiance. read more

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The service was bad, the food was horrible, and the staff were very rude when trying to solve the issue. I don't want to mention any names because I used to work in fast food restaurants, so I understand how stressful it can be. However, customers should not have to deal with that kind of customer service. read more

I ordered online 15 minutes before I pulled into the drive-thru and it wasn't ready when I arrived, so they asked me to park in the front. I waited another 20 minutes for them to come out with my order, but they didn't so I went through the drive-thru line again and finally got my order after 40 minutes of waiting. They really took the fast out of fast food.... Anyways I tried the new honey lemon pepper wings and they were decent for what it was. read more

Popeyes Louisiana Kitchen - Honey Lemon Pepper Wings - Fast Food Near Me - Concord, California

Always yummy here, the staff here are always friendly and welcoming. See y'all next time.

Spoke to a gentleman on the phone tonight to ask him some questions and he was very helpful. I appreciated his good customer service. I called some other locations and they didn't even compare to the service this location offers. Thank you again for showing my good customer service still exists. read more

Always a great spot to choose from the delicious crispy chicken is hard to beat on crunchy ness!

Food Poisoning is all I will say, you can look up symptoms, I normally don't go to places like this, however my boyfriend had teeth work and wanted mashed potatoes, so here we are. The worst food I have ever had! Cold chicken The sauce isn't lightly lathered on the chicken, it looks like they got a serving spoon and dumped it in a container and threw the chicken in there. Flat sodas Missing items When I walked in to pick up my order I instantly regretted spending $60, the place just looks dirty Not to mention the workers looked young and inexperienced to handle food. I wish I would have read the reviews before going here! Hopefully this review saves you a few toilet paper rolls. This place makes me want to call the health department! I didn't even get a receipt of any kind, I just have a screenshot of the money being removed from my account. PLEASE SPEND YOUR MONEY SOMEWHERE ELSE! read more

Popeyes Louisiana Kitchen - $60!! for food poisoning - Fast Food Near Me - Concord, California

Well this place here or I don't know what it might be but anyway again I like it cuz the people are nice they recognize you and they've been working here for a long time main core of them and p they do have a certain flair to their food which is good Popeyes read more

Had food poisoning here on 9/30/24 spent $54.31 for my spouse and I to have lunch at 105pm the next day we both woke up at 2am vomiting and stomach pains all throughout on 10/1/24. Can someone from this company reimburse me my funds. Disappointed called this company and stated that they didn't have any complaints for that day on 9/30 and that if it's been pass the 20mins not having food poisoning reaction then it's not there fault. Like what kind of excuse is that especially when we only had this food as our last meal that day. I repeat do not order from here. They do not practice sanitize work environment. No one gives you the runs like Popeyes!!! read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Concord, California

Good service...they tried to jip out of my mac & cheese (cost $0.50 extra) from my meal deal, but besides that pretty good people & food!!

I went there last night and was surprised to see who was working there and the chicken was not Louisiana recipe!!! They need to change the name cause that chicken is nasty with a nasty batter taste YUK read more

The chicken was dried and hard. No taste at all. Very poor quality. had better quality from other places. Won't go back there again.

Decent great chicken.decent great customer service.and more. Chicken was always fresh when I went there never soggy never rude cashiers very attentive to needs and wants of people and full of respect read more

$19.64 for 2 pieces of chicken looked like small pieces of Pigeon a Biscuit and 2 small sides I was still hungry if you spend 20 bucks you should be full !! What a Rip off I'll never be back again !! No wonder nobody was around and no cars in the Drive thru I feel cheated by Popeyes !! No Good Bad Bad place !! read more

I can't believe I got charged $21 plus tax for 1/4lb popcorn shrimp and the majority of the entire container is just fried batter pieces. I got 5 small shrimp pieces, the rest is batter bits. Super disappointing. It's too far for me to drive back. read more

Their wings are really good - they came in 5 different flavors: BBQ, sweet and spicy, ghost pepper, signature hot, and garlic parmesan. I tried the ghost pepper and the signature hot, both of which were delicious (and spicy!), but my fave was the signature hot - it was savory, spicy with slight sweetness, super delicious. I love how Popeye's is able to retain the crunch on their chicken even when their chicken is completely slathered with sauce or with chili oil, and their chicken is always full of flavor. I'd love to try their garlic parmesan flavor next time (it looks too creamy to me, but I'm still super curious). I'm definitely going back to try that next time. read more

This place sucks. As previously mentioned, this place will screw up your order any chance they get. Also previously mentioned, and unfortunately, there is no other Popeyes in my area other than this location. One of my visits to pick my order, there was this Middle Eastern lady who does not know what the meaning of "work" in general. I have been standing in line for a few minutes and she can't even acknowledge a customer. The older Asian gentleman was the one who ended up speaking to me and handing me my order. read more

This place is clean and the food is fresh the employees always nice.if you want hot and fresh wait they make it fresh

I love Popeyes . This place is clean and the food is fresh the employees always nice I don't know why people are complain if you want hot and fresh wait they make it fresh . It's fast food but everything is cooking has timer french fries three minute cook if you want hot hot serve french fries be patient read more

I feel like there's this trend of rating fast food on the same scale as everything else and I simply just don't agree with that. It's comparing apple and oranges. Of course you're going to get better service, food, and ambiance at sit down restaurants. Let's not be pretentious and expect anything more than some decent food served quickly when going to get fast food. That being said, Popeyes is top tier fast food chicken. Crispy, well seasoned, and typically juicy enough to not complain. Their bbq sauce is also exceptional. Their drumsticks and thighs are better than KFC, their chicken sandwiches are better than Chick-fil-A, and their tenders are better than any other fast food chain. It's like their jingle says, "love that chicken from Popeyes". Overall I give them a 9/10. read more

Popeyes Louisiana Kitchen - Ghost pepper wings - Fast Food Near Me - Concord, California

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You can never go wrong with Popeyes, yes sometimes they are slow and the workers are just tired of customers nasty attitudes, BUT! I literally came across the most sweetest lady at this location. I cannot remember her name cause I was on my phone waiting on someone to send me their order to reorder again, but this lady was SUPER SWEET in a way where you couldn't be mad at how long they were taking cause her customer service was A1! I know she is an older lady and wears her makeup beautifully with short hair. All I know is, if I'm ever in that area I'm specifically going there cause of her customer service. She made she I didn't forget anything in my order. Other than that, I got home and my food was better than great, it was CRACKIN cause of the service that I was provided. read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Concord, California

Too expensive.......how do you charge me a freaking $26.80 for a five piece tender ,soda and large fries meal ???

Delicious fried chicken! The service was excellent. Made a large online order and was beyond pleased with the food quality and the customer service was above and beyond friendly and helpful. Will definitely recommend to others and will return! read more

Location is hit or miss. We've ordered take out multiple times through doordash and orders have always been correct and seemed fresh. Also have ordered through the drive thru shortly after standard lunch times when there's no line and chicken tenders were extremely over cooked, hardly any gravy on the mashed potatoes and side sauces not correct. If there's going to be a "spicy" option for the chicken, it should be at least some what spicy, this didn't even taste like it had salt and pepper in the mix. Not enough quantity or quality for the price. Still better than KFC but not consistent enough to go but once or twice a year. read more

It was a big mistake to go out of my way to eat there. Ordered diet coke. Got vanilla coke or some other flavored beverage I could not identify. Ordered combo meal of 3 chicken tenders, 1 biscuit and cole slaw. I got 2 pieces of chicken that were raw in the center. The 3rd piece was just a battered and deep fried tendon. The coleslaw was 75% dressing with a little cabbage. And, it had so much sugar I couldn't even eat that. The biscuit was delicious but hardly enough for lunch. They are fairly small. I was half way home before I could pull over and eat the food. So, there was no time left to go back and try again. As a LONG time Popeye's fan I was soooo sad. Plus, this little meal cost me $17. I will not go back there. Sorry folks. You need to improve your performance. A lot. read more

Since they do not like to answer the phone to address customer concerns, and the voicemail box is full (likely due to people PO'd about their service), I'll leave my concern here. My husband and I rarely eat Popeyes, mostly because we dread coming to this location as it is the only one close to our area (but still a 20 min drive). Since we moved to the East Bay and had the displeasure of encountering this location 3 years ago, there has been one issue or another with our order. In fact, we hadn't been here in nearly a year due to them forgetting an entire meal item the last time. But let's get to today: Not only did they rush our order mid-sentence, but after we got home, we realized they completely got our order wrong! You be the judge if "mashed potatoes" and "red beans and rice" sound anything remotely alike. And of course, there was no receipt in the bag. This is unacceptable, as there were literally no other customers before or behind us. I've been to other Popeyes locations and the service and general lack of comprehension hasn't been this bad. Maybe if there was less gossiping in the kitchen, less errors would be made. Do better! read more

Always love popeyes chicken. The servive here was fast and enough parking for my rv. And good attitude

***3.5 Stars*** I know what you're thinkin'; "Giiiirl... POPEYES?!". Yeeesss... Popeyes! To be honest, I wasn't even planning on writing a review for this place. 9 times out of 10, I usually don't have the greatest experience here, and the other reviews pretty much sum up what my average experience has been like when I DO come to eat here. BUT... after my experience a few weeks ago, I felt compelled to just go on ahead and write them up a lil sumn' sumn'. You should already know the deal when it comes to Popeyes: Fast, cheap, not the healthiest food in the world, but really good for fast food fried chicken. The food has never really been the issue here for me. For the most part, it's always smackin'. What I've always had issues with really comes down to service. I know, I know... it's a "fast food joint". But who in the hell wants to wait in a long ass drive thru line just to get to the window to find out that they've ran out of chicken, or to drive off and realize they've forgotten to give you part of your order?! It happens... very often here. Sh*t can be frustrating when you're hangry for some fried chicken. Most of the time, they always forget to give me something. Sometimes they've charged me for sh*t that I didn't even buy. They don't give you a total until you get to the window which I've always thought was strange. The people at the window can be friendly or really rude. Just hope that you go on a day when the nice employees are working. I usually prepare for something to go wrong when I come here, and I ONLY come here a few times a year now when I'm having a true craving. I don't think I could deal with the disappointments on a regular basis. But anyways, my last experience here was the BEST that I've ever had at this location. This is the main reason why I'm rounding up to 4 stars (it really should be a 3, but... ya know). I was having one of dem cravings for some popcorn shrimp and chicken. Since I don't come here that often, I usually always get the same thing every time; the Land and sea combo. I don't think they even display it on their menu anymore, it's addictive. My absolute favorite. Basically fried chicken and popcorn shrimp. Pulled up and saw that the drive thru line was mad long. Didn't look like anyone was inside, so I just went in. Probably one of the only benefits of COVID right now; people don't want to get out and go inside of fast food places. Walked up to the window and asked the lady if they still had the Land and Sea combo since it wasn't on the menu. "The $10 combo box?" She asked. Wasn't what I was going for but I was intrigued. I asked her what came with it. 3 chicken tenders, popcorn shrimp, 2 pieces of chicken, 2 biscuits, and 2 sides. Zzzaaaaamn! That's HELLA food for $10!!! Of course I ordered it. She was training a new employee and showed him where everything was. She told me it would be about 10 minutes. I watched them make my box. Everything that they put in there came fresh out of the fryer. Not sure if that was because I was inside, but I've never gotten food that HAWT from the drive thru before EVER. The gentleman that she was training asked me if I wanted any sauce. Usually at the drive thru, these mofo's are SO stingy with the sauces. But homeboy hooked it up! Cocktail sauce, bbq sauce, honey mustard, and honey for dem biscuits. He gave me everythang. They both were so pleasant. They smiled the whole time and were so polite. I never see this when I go to fast food restaurants. Maybe it was because I went inside to order or maybe it's because of COVID, but... I was just so damn pleased. Looked in the bag and nothing was missing! Order was completely CORRECT! Hallelujah! In my mind I just thought, "Why can't all of my Popeye's experiences be like this?!". And they probably won't be like that all the time. But THIS time deserves a shoutout. Thanks to the employees for making my experience so wonderful this time around! I think I'm gonna just skip the drive thru for a little while and walk inside while it's still slow during COVID. read more

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let me just say super bad service and you cannot understand the workers I got a chicken sandwich and the insides were yellow the work said it was just powder but it dosent look like it and when i search it up it says it's not safe to eat just horrible horrible service go anywhere but here also i asked for a drink and they gave me a frozen one i didn't ask for if i could give them a 0 star i would and they gave me a frozen cheesecake on the menu it did not mention frozen i also need to add they gave me a leaking bag of sweet tea read more

Popeyes Louisiana Kitchen - the yellow chicken - Fast Food Near Me - Concord, California

I've been on a fried chicken sandwich frenzy and finally decided to visit a Popeyes after all the raving reviews I've heard from friends. I wish I read the reviews for this Popeyes before visiting!! I visited on a Monday night through the drive through. Ordering was very fast and efficient. There was basically no one in line. There were also parking spots in front in case you wanted to order in person. I ordered the classic chicken sandwich and excitedly started eating it in the car. Long story short, the sandwich was really "meh". It looked delicious, but it was way too salty and the chicken was kind of rubbery instead of crispy. The speed they handed me the sandwich was suspiciously fast and I think I can see why - the sandwich had probably been sitting there for who knows how long. Even though the sandwich wasn't very expensive (around $4), I'd probably never drop money for it again here. read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Concord, California

Tried the 10 piece fried chicken (3 thighs, 4 drumsticks, 2 wings and a breast). Low key feel cheated on the chicken pieces ratio. Sides: mashed potatoes and Cajun fries + biscuits. Sauce preference: honey mustard To me the chicken was excessively salty. Some pieces were on the drier side some were just right.. breading was nice and crispy. Biscuit were hard! Not fluffy. Definitely needed some type of liquid or jelly when consuming it. Customer Service: friendly and was in & out of the restaurant I would say 5-7 minutes. Parking is shared with a gas station so hit & miss, but I think they have a drive through. Overall best part was the honey mustard & Cajun fries... still better than KFC chicken that's all batter no chicken LoL read more

***This review is based solely on our visit for the elusive Popeyes chicken sandwich.*** We happened to be in the area for a kid play date and my husband decided to stop in at Popeyes on a whim. He had been wanting to try the new chicken sandwich since it came out. I was skeptical that they'd even have it as I had read it was only available at limited locations. We happened to stop by around 4:45 p.m. (on a Tuesday during Thanksgiving break) and lo and behold they had it! The things we get excited for these days. Lol We shared a hot fresh sandwich in the car and then decided on taking sandwiches home for the kids. My husband said the staff mentioned he came at a great time as it had been really busy all day. He went back in and ordered 6 more sandwiches to go. They were also freshly made and still warm by the time we got home. Which in hindsight was awesome as I read somewhere a few days later that customers are usually limited to ordering 2 sandwiches per person. Not sure if that's accurate though. We brought back 2 classic sandwiches and the rest were spicy. We all agreed the spicy sandwich was better. The brioche bun was buttery and a little sweet, coating on chicken was crispy and the chicken itself was juicy; there's a little heat from the sauce and it's a little salty from the pickles. So good! Is Popeye's chicken sandwich better than Chick-Fil-A's chicken sandwich? That would be a definitive YES! And at ($3.99) you cannot go wrong, it's a must try if you're a sucker for fried chicken sandwiches like we are! read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Concord, California

Whenever I get a hankering for a Chicken Sandwich (which is often) I stop by Popeyes because is is convenient, quick and tasty. The front counter team is always pleasant and the food comes out quickly. The chicken breast are always huge and I love their pickles!! All in all a great mid day snack when a meal prep just doesn't cut it (or I'm being lazy). Stop by and try one, you will be pleasantly surprised. read more

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Went to pick up some chicken for the family through the drive thru and a girl took my order and she was friendly enough. When I went to the window there was a man there that never even greeted me. Just took my card and said nothing. He then grabs my food and hands it to me. Literally not even ONE word came out of his mouth. No hello, thank you or anything. So odd and unfriendly. Talk about major lack of customer service. read more

Garbage. Stale leftovers from day before. I placed a very large order normally I love Popeyes, but this time it was absolute garbage. Everything was stale and disgusting as if it was cooked a day ago. I almost left outside to Rod. read more