ZERO STARS!!! The worst Popeyes I've ever been too, I ordered the build your own bundle I didn't even get all my food, it's not that hard to read instructions and see what the receipt says. I had to go back in there to get my 3pc chicken. I asked for buffalo boneless and this is what I got! The cook came to talk to the manger in the front and then walks to the back scratching his private parts. This is not a sanitary place. Do not recommend eating here. read more

Popeyes Louisiana Kitchen - " buffalo 6 Classic Boneless Wings " straight stomach ache - Chicken Wings Near Me - Cypress, Texas

Came in very late and the store was closing early due to weather. Even so, the staff kindly waited and specially made fresh chicken tenders for my young daughter because we are frequent customers. That kindness truly meant a lot. Thank you to the team at Popeyes -- great service and much appreciated! read more

Great location, right next to Auto Zone. My son walked over to get a sandwich while I was get my car serviced at Auto Zone. Head lights and turning signal changed and repaired. My son said the chicken sandwich was really great. Which it had to be every bit of amazing, since he is the teen that usually say, "it was Okay" or "it was alright" "yeah it was good", he's so much like his grandpa. But this chicken sandwich and fries was everything to him, he was even talking about it the following day, saying if you had a Popeye within walking distance, he'll walk there all the time. read more

Alwayed liked the taste of the food. But, if you have problems with inflammatory oils I would steer clear.

Judging by my pics and please factor in the fact this is my near home location cause really, damn! I've come here a lot over the years. And frankly, it's been almost an even toss up whether you're going to get subpar food or fresh not overly cooked fried chicken! But the last 3 times eating here, I've wanted to contact corporate 2 of them (I did the first time but just didn't bother the third time). The meal I had was not only not good, they missed giving me all I paid for. And they don't answer the phone so I had no choice but to reach out through the app. This third time made me disgusted cause I was only home for the weekend and the 2 popeyes I've passed in FL don't look like anywhere I really want to eat so I was excited to be back in TX. I ordered a breast and it didn't even have the meat of a thigh on it. It looked like they battered the backbone and said here! I get the mac and it's sometimes too cheesy (I know right) but noodles are an integral part of the dish, don't just serve me a glob of fat. read more

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I'm writing because I visited the Popeyes at 17318 Spring Cypress and 77429 the evening of 6/11/25 around 5:50 pm. When I got home I was very disappointed and dissatisfied to find that I did not get my order exactly how I ordered it. I ordered an 8 piece family meal. It said on the screen it would come with 2 legs 2 breasts, 2 wings and 2 thighs. To my disappointment I received 4 thighs, 0 legs 2 wings 2 breasts. I feel as though if they are going to substitute pieces with other pieces they should say that. I bit into the biscuit and they were awful almost like they were under cooked and overcooked at the same time and days old. I was shocked because I bypass other Popeyes to go to this one because the food is normally fresh and the order is correct. That wasn't the case today. These were the worst biscuits that I have ever tasted. I would like to hear from someone so we can Further discuss this matter, I would also like my order replaced. I called the store several times and nobody ever answered so I decided to go ahead and write you here. I look forward to hearing from someone on this matter. Thanks M.W Pictures below read more

Popeyes Louisiana Kitchen - Horrible biscuits - Chicken Wings Near Me - Cypress, Texas

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Don't waste your money. Just don't do it. I know it's a franchise but this is not a good one. We took a few bites and actually went to another place to eat. The biscuit was so hard y'all absolutely no! read more

The Gm Kenya or Kenia however you spell that lady's name was EXTREAMLY disrespectful and disgusting towards me and my family ! She gave us old nasty chicken and when i asked to get new chicken she gave me a nasty disgusting attitude . I do NOTT recommend coming to this one , she is very disrespectful and very ugly . The chicken looked disgusting and like it has been sitting there for HOURS . DO NOT COME HERE KENYA IS EXTREAMLY DISRESPECTFUL . read more

Last night, around 8-9 PM on 9/28/25, I came in to pick up a to-go order: a 12-piece with fries and biscuits. Although the wait was about 15 minutes, the food came out fresh and tasted amazing. The young man who took my order, Raad, provided excellent customer service. He was very kind, kept checking on me, and made sure I was comfortable while updating me on how much longer my order would take. Truly great customer service from him! read more

The service was absolutely amazing got the food right out and it was 10 pm he aloud us to eat inside and the manger was absolutely amazing I loved it here it felt like a family read more

Popeyes Louisiana Kitchen - Chicken Wings Near Me - Cypress, Texas

Thanks for counting to 7 wings when I ordered 12, really appreciate that, also could you please make the wings smaller and with less sauce, everyone loves tiny tiny wings and a lack of flavor sauce. I really do appreciate paying for 12 wings and getting 7 (3.5 in reality because of the size) This was 10:45am on 8/22/24 order #1020002 - not that you guys are going to do anything about it because you suck so bad, I hope this place burns down. My second and last time going here, save yourself the trouble of a first, I cannot believe this place earned a 2 star rating on yelp, they must force the employees and employees friends to give good reviews. DUMPSTER FIRE read more

3 piece all white ...2 wings and half a back. Thanks alot. Whose getting the breasts?

Visited this establishment last night. Absolutely the worst experience!!!! They took forever to acknowledge me!!!!! They took my order got it wrong!! They are all speaking in their own native tongue, which I have no problem with that, however speak English so I know what you're saying. The fry guy proceeded to take his hat off and began to scratch his head vigorously. I told the front clerk that he better wash his hands, he was about to work on my order. This guy seemed to be middle eastern. The manager or lead had a horrible look in his face as if he didn't want to be there. I will never, ever go there again!!!!!! read more

My goodness... This was the worst Popeyes my husband and I have ever had. Everything tasted extremely bland. Never coming back to this location. So disappointing. read more

I love the flavor of Popeye's spicy chicken. The quality of the food at this location is usually good. But the service is hit-or-miss. Every order usually has a mistake (e.g. forgot to include an item or included the wrong item or gave regular chicken when spicy chicken was requested). I'd go more often if the service was better. read more

DEPLORABLE!!! Customer Service is NON EXISTENT!! The manager Tanya is horrible so it's no surprise so is her staff. They messed up my order and when I called back to fix it she told me they charge $.50 extra did macaroni and cheese. Ok fine but I had a coupon and it had one final price! Also you didn't tell me it would be extra but now that my order is messed up and my item was not in there she wants to claim extra charges. I even told her no problem mistakes happen but I do have to waste time and gas coming back to fix her or her employee error( not sure who did it since she said she didn't take the order first then she magically did) . And clearly it will cost me More to correct her erroneous actions! They gave us the wrong drink and no regard for their mistake WHATSOEVER! It's your job to be in fast food with good customer service! If you don't like it GET A NEW JOB! But acting like this and cheating people is absolutely UNACCEPTABLE!! I will NEVER VISIT AGAIN! Wish I could have give. 0stars read more

They. Barged me food tax snd total tax on top of food tax, are they legally do this? This is a lower class way of business! read more

Popeyes Louisiana Kitchen - Chicken Wings Near Me - Cypress, Texas

Came here today to try this chicken sandwich that has folks getting into fights and shooting each other over. The restaurant is next door to where I had my car washed. Sure it's convenient. Hadn't tried it. So being a glutton I went. The restaurant is small. And not sure why but there were tons of little bugs flying around everywhere. But I got this supposedly amazing chicken sandwich. Let's have real talk; it's nothing to write home about. The bread was tastier than Chick-fil-A, but the meat wasn't spicy. The pickles were too thick. I dunno just wasn't something to go shooting folks over. The red beans and rice was tasty. So there's that. But the restaurant is in need of some cleaning and some traps for the little flying guys. Cheers. read more

The mobile app doesn't work properly and this location has attitude and refuses to honor the same discounts in the store. WHY do they act like complete asses??? It's unnecessary and POOR customer service. I'll spend my money elsewhere. read more

I've been to plenty of Popeye's in Houston but this one totally stood out from the rest for me. While placing my order the lady taking my order asked if I would like it cooked fresh and I quickly said..why yes thank you. To make things even more pleasant, when I got up to the window she was a very cute chicken angel (yes I'm adding to my review how cute the lady was with her lovely cute Spanish accent). My order came out perfectly and every thing was exactly the way expected. It wasn't the spiciest I've had from Popeye's but I have no complaints about the freshness and customer service during this experience. read more

Popeyes Louisiana Kitchen - Tuesday special. Argh! - Chicken Wings Near Me - Cypress, Texas

Just had my food delivered and upon its arrival I new something was gonna piss me off. First off the drinks were spilling everywhere in the bags. Secondly I get cold biscuits and fries, lastly but certainly not least I ordered the 8pc family meal and get this read more

Popeyes Louisiana Kitchen - 2 chicken breasts, 2 chicken wings, 2 thighs 1 very tiny chicken drum that's hardly detectable. - Chicken Wings Near Me - Cypress, Texas

Every time we go here they mess up on order or conveniently forget things and don't give receipts. The manger hung up on me told me to hold on then hung up . I've called back over 20 times no answer. Done ! read more

This is one of the WORST Popeyes! They always get your order wrong or forget to give you something. I usually go through the drive-through but since I was ordering a chicken sandwich WITHOUT pickles I didn't want to take a chance of them getting confused and getting the order wrong. Well, even with me going in and being specific, spicy chicken sandwich with no pickles, I received a classic chicken sandwich with no pickles when I checked while in my car. I go back in to have them correct the order and THIS time I got a Spicy Chicken sandwich WITH pickles. I couldn't be bothered going back inside, in fact the sandwich looked funny to me somehow so I just threw it out. I don't know who runs this establishment but you need to get a better crew at this place. read more

The worst!! Asked for my coupon code then tells me there is no food available. Not willing to fix my order or give me anything else. Jose the manager and the entire staff was unwilling to assist. read more

I would give a 0 stars if that was an option. The quality of the food is awful. We ordered tonight for delivery and the food arrived in a timely manner but the good was stale, cold and clearly old. The french fries looked and tasted like they had been sitting all day. The chicken strips were stale and dried out. We had stopped ordering Popeye's a long time ago but thought we would give it a try one more time. Never again. read more

So, where to start... I ordered a chicken sandwich without pickle and fries. When I get to the window, I get a sandwich with pickle and old fries just dropped in the bottom of my bag. I asked iff it was normal(because I'm trying not to just be a jerk). The guy remakes the sandwich and fries. This was the remake. Seriously guys. This isn't difficult. Get it together. read more

Popeyes Louisiana Kitchen - Chicken Wings Near Me - Cypress, Texas

We have been to this location a few times and I have never had a truly bad experience! The food is usually fresh and the fries are always hot. Usually we come for the chicken sandwiches and they are pretty consistent. Great size chicken breasts, good amount of sauce and pickle. The bone in chicken is always a hit as well. We usually get the spicy dark meat and every time it has been nice and crisp. The biscuits have been cold in the past but that's really the only thing I can say negatively about the food! Our orders are always correct and usually the staff is very friendly as well! They keep the line moving quickly and will even have you pull up to a parking spot if they're waiting on an item to ensure the line goes quickly. A great location and I will continue to get my chicken sandwich fix here! read more

Went around 8:20 pm , the drive thru was blocked by a delivery truck and the lobby was closed. Called the store and was told there was nothing they could do . Wth?! read more

Good service... I walked in and they greeted me well! It's all live the guy who took my order explained to me very well what options I had. 10/10 service read more

Very good chicken sandwiches even the spicy sandwich! When they launched their chicken sandwiches, I tried both the classic and spicy sandwich and for me I like the spicy one more. Their fries are still nice and crispy when I brought it back home and almost everything still tastes great! Will have some more soon! :) read more

Twice the chicken sandwich is weird and chewy. Don't know if it's cooked too long or not long enough either way. Bad experience

Terrible! Ordered a 20 piece dinner with green beans and fries. When I pulled up to the window payment was taken and then I was told that the green beans would be ready in 5 minutes. I pulled up as asked, I ended up waiting at least 15 minutes before I was handed my order. I made a quick/short drive home and not only did they not put the fries in the bag, the green beans that were "being made" were cold as ice and so was the chicken and the biscuits were hard hockey pucks!! When I tried to call to tell them about the issue the phone number listed on the receipt just rang until voicemail prompts tells you that the mailbox is full...surely from other complaints!! Do yourself a favor cross the freeway and spend about the same money and get BBQ chicken from Spring Creek. It's way better and the sides are unlimited. read more

Well, my husband and 14 year old son went into this one on Spring Cypress. CNN was on one tv talking trash about our President and a Mexican news show was on the other that showed men with machine guns mowing down people in a restaurant. He asked to talk to the manager who IGNORED him so he asked the person who took his order earlier. She told him it was the POLICY of the restaurant that CNN always be on but the other could be changed. I'm not going here anymore. Actually most Popeyes seem to have attitudes including the one in Tomball. read more

Worst customer service. Always something wrong with an order and I'm pretty sure they make their Mac and cheese with toilet water.

I give it a two because I've been there since the beginning. But this has gone down hill. What is this? These chicken strips are like withered witch fingers read more

Popeyes Louisiana Kitchen - Chicken Wings Near Me - Cypress, Texas

Wow this location has bad customer service. The rude ass lady working at the drive thru on March 6 around 6:19 didn't say a word to us when we pulled up. Then didn't give a receipt to us at all? I wish I could give this a zero star. If you hate your job that much, then quit. Super bad service. I'll take my ass to kfc. read more

We do not eat here very often but since my youngest was home from college craving fried chicken, it was easy to choose where to go. The chicken was fresh and did not disappoint nor did the red beans/rice side. 5 stars for the fried chicken but you forgot my other child's request for chicken strips. It was only $5 of the $41 spent but still very disappointing. The location is not close to my house so just running back up not an option. Would not have dinged you 2 stars except I waited quite awhile for my food and you delivered the wrong order on your first try which I caught. Silly me for not checking again read more

Tried this Popeyes location by my work since the office wanted chicken. The customer service at the drive thru missed the "customer service memo." However, the chicken was very good, as well as the mac and cheese. read more

Why are you so greedy with the blacken ranch?! If you order 5 different meals, that means you get 10 sauces. Then the employees get upset for asking for more. It's good but not worth returning. Geesh read more

Do not go here. Poor customer service. Was trying to explain a coupon I had to the lady and see replied, "if you didn't cut me off, I'd know what you're talking about"... read more