I am repulsed by this experience. I ordered 2 meals (one with 2 piece chicken, and one with 5 piece tenders spicy). I ordered a breast and a wing and they told me they had no more breasts at 9pm when they close at 11pm. I received Mac and cheese as one of the sides and it looked and tasted like it was days old. On top of that, I received regular tenders and not spicy. The mashed potatoes on the side had a HAIR in it, on the bottom underneath the potatoes so I know it was not hair that may have fallen in while eating. It was on the bottom of the cup. I am disgusted. Will not be returning. The store was not busy, we were the only customers there. read more

Popeyes Louisiana Kitchen - Mashed Potatoes with Cajun Gravy with hair on the bottom in the potatoes. - Chicken Wings Near Me - Howard Beach, New York

Excellent service. Friendly staff with a lot of patience and full of positive energy. Fresh delicious well seasoned chicken. Very clean and spacious. Seating available inside and outside. read more

This Popeyes location gets a 1 stars from me and that's disrespectfully when I got in there the energy was already off. The lady was just so rude and looked like she didn't even wanna do her work and people were just waiting for their food patiently when I tell you, the food was absolutely disgusting. I got a half eaten sandwich And a terrible macaroni and cheese that wasn't even made properly. The food expect her definitely has to come expect the kitchen in this whole establishment. Definitely don't recommend. read more

Popeyes Louisiana Kitchen - Half eaten sandwich - Chicken Wings Near Me - Howard Beach, New York

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Hate coming here, they prove it always i try to get something from this store. Terrible employees, wrong orders, keep forgetting something from your order. Their attitude sucks. Left many complaints never reached back!! I will understand it if the place is busy, you will give it to them. They had nobody in the store not even drive thru, so they can make a mistake or forget items in your order!! DO NOT DO BUSINESS WITH THIS LOCATION!! read more

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Once again I entered the filthiest Popeyes in NYC. The plastic Covid protector was so dirty I couldn't see the menu thru it. Floors filthy ugh. What put me over the edge. I wanted mashed potatoes with gravy on the side. The guy refused to do it. I turned around and left. I HATE that place. The arm pit of Popeyes. read more

Popeyes Louisiana Kitchen - Popeyes Disgusting Chicken Sandwich. - Chicken Wings Near Me - Howard Beach, New York

Very disappointed with the service, or rather the lack of service at this location. It took me more than 10 minutes to even put in my order, despite no one being in line. I would have tried to overlook it, but the attitude that I got from the worker was very unprofessional. I hope they take this review and improve their service. read more

THIS STORE STEALS YOUR MONEY. IT IS OPERATED BY THIEVES AND EXTREMELY LAZY PEOPLE WHO DO NOT CARE. If you value your sanity, DO NOT order from this store, either online or in person. If you order online via the Popeye's website, you risk having your order delivered to someone else, and trying to get a refund is a lengthy process with DoorDash. Do not attempt to call this store - they will not answer the phone. Both I and two DoorDash agents attempted to contact this store by phone, but they apparently cannot be bothered with answering their phone. I had ordered online earlier in the week, and although that order was delivered successfully and the driver had called me before arriving, one dessert item ordered was not delivered, but they did include some mashed potatoes and gravy, which I hadn't ordered. Perhaps this was a substitute due to last minute realization that they didn't have the dessert item. I didn't complain because that item was more expensive than the dessert I had ordered. The second time I ordered (today), I was able to track the driver's progress on the Popeye's/DoorDash tracker website, and I could see that the driver was approaching (I also received a text stating the driver's name and that he was approaching), but I received no phone call from the driver, and then suddenly the tracker website said that the order was delivered! Although I had been messaged that the driver (whose name they provided) was approaching, I was not given any contact info for the driver, and subsequently, since, despite the tracking website stating that my order had been delivered, I received no phone call, and I received no food! My money was taken. I was left with an empty wallet and an empty belly. Why would I even consider putting in an order at this store ever again? I would have to be insane to waste my time doing business with these lowlifes. Save your time, save your money, and save your sanity. Order from any Popeye's but this one. This is fair warning. read more

The service at this location is horrible and the store manager is no help, it has very long wait times and half the time they give you the wrong order read more

I wish more people would look at reviews before patronizing a broken down dump like this popeyes. But, no excuse, even corporate won't apologize for crappy franchises. No response to complaints, stale food. And not worth the price paid. If you're foolish enough to order from this place, you better check your order AT THE COUNTER!!! read more

They are not the friendliest to minorities. The staff is unprofessional and rude as well. If you question your wait time for any reason the fryers actually tell you too bad you have to wait and walk off the floor. The manager doesn't compensate for any bad service. They only apologize and do nothing to rectify the awful service and customer experience. I'd recommend going to the one on the conduit. This is the worst Popeyes in queens hands down. It's called FAST FOOD because it's supposed to be fast and sufficient to the accommodate the fast paced lives of New Yorkers if not, open a sit down restaurant instead of a fast food franchise. read more

I had some terrible service today. I ordered a chicken sandwich in the app and decided to leave the restaurant without my order. There were 3 people behind the counter today with no face masks. The main cook in the back was a man with a long beard and no face covering. The lady taking orders took her mask off, rubbed her nose, and dared to tell me I was wrong when I questioned this mask situation. She told me that it was ok for her not to wear her mask because she was not the one preparing the food. Because of the health situation and the poor service, I will not be eating here or the adjacent Burger King. I will go back once I see some positive reviews stating that the service and cleanliness has improved. Additionally, this restaurant does not enforce masks on their customers. There were 2 customers in front of me without masks. read more

Sooooooooo slow. When I ordered there's only 2 customers in store and I have to wait 20 mins for 3 piece chicken and a sandwich.

Their chicken is good never had any bad chicken or side but today I decided to try their ghost pepper wings what a disappointment the wings were dry the meat was tough and the wings weren't spicy at all you will get a better kick by adding the package hot sauce to the chicken read more

Ten minutes on line not a single order taken one order made. Live the food staff is terrible to non-existent. Then 4 orders taken nothing produced. read more

Got the hyped up spicy chicken sandwich and we were so underwhelmed. The chicken breast was so dry and tasted a little old. The rice and beans was so undercooked. The rice was hard and the beans dry. Very disappointed.. read more

The worst Popeyes I've been too They don't speak respectfully at all and the food is always cold and old read more

This place is VILE!!! The food is reheated, drenched in oil, it's clear it's been sitting there for HOURS if not days and the manager gave me a hard time for a refund. Baboo, the manager, Claimed if I didn't get a refund in 3 business days I should COME BACK!! Because the "machine was broken". He actually told me to come back for a refund!!! I'm calling my bank tomorrow. The most disgusting experience I've ever had. Even for fast-food it's truly repulsive. DO NOT EAT HERE. read more

The southern girl in me can't stray away from fried chicken, she just can't and because of this I keep coming back. In the land of pies, bagels, pasta and shitty Chinese food; fried chicken is hard to come by. So unfortunately, I have to go to a fast food joint like Popeyes for chicken. Don't get me wrong, Popeyes has some magical stuff but still....its a chain place. Blah. Anyway, service is usually slow as molasses here. Employees hate life. Except this one young lady who is a cashier, who is super chill and sweet, she works in the evening and always makes coming here not as painful. The hours of this place are very confusing, Yelp says one things, Google says another, The company says another and finally the stores front doors do as well. So needless to say, I came once an hour before they were suppose to close according to the cpm ays website and all I see was locked doors, the employees ready to go with their jackets on and waving us to go away. Yea. Overall? If you need fried chicken in Howard Beach, go here at your own risk and bring some patience. read more

I recently went in to order a meal and the woman at the front counter was very rude her name tag said montasha I just walked out terrible customer service it's like she didn't want to take my order read more

This place is terrible, we keep giving them chances but once again let down by the terrible service. Two order of shrimp and the cashier didn't want to give us sauce, had to argue for two. Then, we order wings and fries, get home to see they never gave us the fries. Don't waste your time at this Popeyes, there are others in the area, go somewhere else. They don't even deserve 1 Star. read more

I'd give them zero stars if I can. Took way too long to prepare food and fries were cold, chicken sandwich tastes almost burnt. Also, as I usually do I ordered Cajun rice with gravy which I always receive without an issue. After I saw the gravy wasn't added I asked for and told I will be charged for it, therefore replacing with fries which were DISGUSTINGLY COLD AND WAS NOT GIVEN ANY SAUCE, NOT EVEN KETCHUP. Also while there noticed the rudeness displayed to another customer. An older man that they refuse to take his coupon. Will never go back to this location. Didn't get his name , but the Indian man that seemed like the manager was rude. Should be fired. Because if he is the manager, food management (timeliness and quality both horrible) and customer service are huge weaknesses. read more

Very poor service manager and workers were very rude to more than one customer at my experience here because a KID ask for a simple refund

I love this place. Whenever me and my group decide where to go to eat, I always say we're going here. The food is delicious, I love the food so much. I could eat it whenever. The people here are so nice, they always smile and you can always hear them laughing, kind to their customers as well. The place is clean and never too busy, and you receive your food quick. The only reason it didn't get five stars is because sometimes they get cheap with how many fries/etc. When I get my chicken nuggets, fries, and biscuit combo I expect a nice box of fries, a few times they only gave me a few fries to the side and that was all. C'mon don't be greedy with YA fries! Other than that, this place is great. Always come in with my friends, nice atmosphere. read more

Popeyes Louisiana Kitchen - What I usually get for a special treat! Yum! Biscuits hit the spot! My friend usually gets Burger King which is connected to it - Chicken Wings Near Me - Howard Beach, New York

This location is not closed and never has been but I can understand the confusion the employees are brain dead and the staff robs you. I made an order for the family special for $21.99 the guy taking my order tells me it only comes with 9 pieces but when he hands me my receipt it says 11 so what gives. Are they stealing my two pieces while I have to pay for it. read more

I stopped by this location for a bite after a discussion about the terrible experiences at KFC down the block. It is Superbowl Sunday and surprisingly it was fairly empty.... that should've been a clue. The cashier was very nice but the lady packing orders was kind of rude. I watched her half pack a few orders of the people in front of me (they ordered ALOT of food). Then she proceeds to pack mine by taking food out of their boxes! I opened to check my order and she had given me the wrong items! I checked the fries and the were soggy and cold. I requested me fries and my correct items and she told me you have to wait I told her no problem. Got 10 down the road (food in a hot bag) and still soggy cold fries with a couple fresh in the mix. The tenders and fries tasted like they were fried in old grease and not drained, tongue coated in the film I think I should steer clear of fast food around the place and simply tough it out. read more

Popeye's in Howard beach , looks nice, the people are nice, the place is clean looking, yet after I ate their I got food poison wasn't funny was sick for over a week, throwing up , fever , dizziness, light headed, stomach was turning, i felted so sick I felt like I was dieing. I would never eat in Popeye's in Howard beach again. read more

Went on 8/9/2017. They have music blasting with profanity. Why do I have to sit there with my 2 year old, 5 year old, 8 year old and listen to this garbage. Slow service long line. Won't go back. read more

Typically I don't eat at fast food restsurants, but we were getting home late from the city and I was in no mood to cook. I never ate here before but decided to give it a try. The seating area was clean and the wait line just to order was long and going nowhere. It is rather confusing to order here and the staff is not helpful at all. I was actually told "you can read the board m'am, my job is just to take your order." I ordered chicken tenders and a side of spinach. The tenders had so much coating on them and when I finally got to the chicken, it was a thin strip of burnt meat. I also asked for a seltzer water, given a cup, and told to serve myself at the machine. They have at least 10 different drinks but after going through the machine list twice.... they have no plain seltzer water. I decided to go with lemonade.... they had no ice...and no straws. And to top it off a man in a store uniform stood next to the machine watching me but offered no assistance. I never had to work so hard for my dinner before.... and pay for it!! read more

Slow service, the workers barely keep eye contact with you and interrupt each other's conversations. Plus how is sauce extra money?! Other places don't charge you for sauce. read more

I checked online at what time they closed it says midnight i show up at 11:15 and they are closed the idiot manager tells me to use the drive through but the drive through only takes burger King orders are u fukin ????serious their door the sticker on the door says they're open till midnight but at 11:15 all 5 he employees are dressed and ready to leave what kind of false advertising is that???? When u drive a long way for information u see online and at the premises and it is not honered it makes u want to hate a place the manager here is an idiot whose English is really shitty way to go Popeyes I'll probably never come back read more

This Popeyes is the worst. First off all I usually come here like 5 minutes after they open because it gets packed at 10:30 for some strange odd reason. I guess people love coming to this Popeyes and having chicken for breakfast. Second of all it's 10:45 and I go to order popcorn chicken and the lady tells me they ran off of popcorn chicken lol. If your like me and go early,Save your self the time and aggravation and go to the one 10 minutes away in the hood on south conduit Ave I went there after and it was completely empty and they had the pop corn shrimp. read more

If you like to experience some serious butt-vomit, then this is your place. First off when I presented a coupon on my phone they stated that it had to be printed....who the fuck walks around with a printer? I ordered an 8 piece meal and asked if they can make it all dark meat....they said no problem....when my food was ready they gave me a 3 piece meal. They rang up the difference and the cashier claimed I asked for a 3 piece....My 8 piece order was ready and I left...when I was ready to eat I opened the box and discovered they have given me mixed and not the dark meat I asked for....Now, I appreciate that some businesses hire the handicapped but the mentally challenged trash from da hood would be better used to direct traffic in the middle of the Belt Prkwy. 3 hours after eating this "food" the first instance of butt-vomit hit followed by 2 more trips to the throne throughout the evening. I have purchased from this Popeye's in the past and have never really experienced multiple visits to the throne, I think their food-handling is suspect....but then again the mental midgets that work there have always fucked up my order....None of this has ever happened at KFC which is a couple of blocks from there.....and they will honor the coupons for their specials without having to print them....Their inadequacies seems to have contaminated the entire building because Burger King also has the same mental midgets that constantly fucks up the orders....my advice is to stay far, far away from this place. read more

Easy parking, restaurant inside is clean and staff is friendly. Double check order as sometimes mistakes are made. Some menu items may have a wait time a little longer than other Popeyes. read more

Have been coming here often past few years . Chicken is always fresh and they have the best biscuits