This location has a new employee named Shateema who was extremely unprofessional behavior during my visit. After I spoke with the manager about an issue with my order, Shateema could be heard in the background insisting that I was wrong. When I tried to speak with her directly, she rolled her eyes, let out an exaggerated sigh like a child would, and proceeded to ignore me while angerily packing the next customer's order. The manager clearly recognized that Shateema's behavior was inappropriate and apologized to me on her behalf, which I appreciated. However, a brand new employee who feels comfortable enough reacting this way right in front of customers should not be interacting with customers at all. read more

I really like Popeye's Chicken, but seriously why do they consistently fail to include napkins when I go to the drive-thru? Excuse me, it's FRIED CHICKEN! It's greasy. It's messy. It's impossible to eat with a knife and fork. There's no way to eat fried chicken without getting your hands dirty. Give us some damn napkins! read more

This is one of the best Popeyes I have ever been to. I experienced thier drive thru too and Their customer service is top notch. I had a problem with my order and Shaun was so patient with me. People like that help your business grow. Thank you Shaun and thank you for making our experience enjoyable. read more

Horrible customer service. What's the problem with that dude taking the orders. Trying to charge for extra sides when nobody ask for. And gets made if you ask for the right order. Instead of give me what I ask for, He point out the way out of the drive though. Saying that if I didn't wanna pay $26 for a four piece chicken meal I can Go. He was so rude. It was my first time coming there. I'm never coming back. read more

Horrible! Disrespectful! The big guy was very disrespectful for no reason at all! waved his finger, told me to love up with no one in line behind me. I got my money back. I will never patronize this particular Maple Shade, NJ Rt 73 location again. read more

SHOCKED by the low reviews. I ordered online here and picked up almost immediately and they were already ready! Workers here were quick and helpful, not rude at all. The chicken here was freshly fried, and the tenders were fantastic. Also got a couch chicken sandwich here that totally hit the spot. The tables here aren't the CLEANEST, and there honestly were not many people sitting here, but it wasn't much worse than any other fast food joint. I'd go back! read more

I stopped by Popeyes just five minutes before closing, and the staff was incredibly kind and welcoming. My food was fresh, hot, and absolutely delicious--like they had just opened, not about to close. Great service and even better chicken! read more

It's been a long time since I've been here but I was craving fried chicken during this Covid outbreak . I was the second in line in the drive through but it took forever until I moved up. Again waited a long time till they took my order, so long that 4 more cars lined up behind me. The guy behind me just started yelling at me when magically, a voice appeared and took my order. Oddly, they told me they didn't have enough coins to give me back my entire change. I see now in a recent review that same thing happened. Very suspicious. The actual chicken was heavily breaded with almost no meat. No need for me to return here. read more

Hot and fresh has been my experience there. I suggest you use the coupons posted on the google site to save a few bucks. Although the chicken is above average in taste, the size of the chicken has gotten smaller. Make sure to buy more than you would usually eat or you will be hungry later. The cole slaw is very tasty. The red beans and rice are a personal favorite but an unusual taste. If you have not tried it before only order a small portion to see how your taste buds feel about it. The biscuits are fabulous, especially when hot! read more

We love Popeye's chicken and have visited their locations across the country when we travel. We are currently in NJ and was craving them so we ordered from this location last night. Got to the drive thru at 9:20pm (they close at 10pm) and were told that they were out of fried chicken, but had tenders available. We went ahead and ordered 2 of their 11-piece tenders specials. Took the food back to our hotel and was shocked when we opened the box of chicken. The tenders were blackened and super dry, as if they had been sitting under a heat lamp for hours! The meat was so dry that it felt as if we were eating cardboard. My kids could barely finished one tender because they couldn't chew the meat. Absolutely horrible experience. I hope this location gets the training that it is better to throw away old chicken rather than serve them and lose customers. So very disappointed! read more

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I love Popeyes hot wings but every single time I go they tell me I can't get them. Either they don't have any or once (just ONCE) after ordering a dozen hot wings I was told I could not have 12 - only 6?! What? Last time I went I was told they only had 2 hot wings and that I could not order 6 wings - only 5 (total) So I took the 2 and then got 3 plain. (for 12.00)! They were out of the ghost wings which Popeyes was promoting. When I got to the window to pay, they had NO idea what I had ordered and when I asked why I can't get 6 wings anymore (I always had in the past) I was told - ONLY 5! (rudely). Never again...too many other options within 1/4 mile radius. Buh bye Popeyes read more

I love when a new business launches....it sort of sucks me in and I enjoy watching the operation of everything in its early days. Anywho, the restaurant is very clean, full of excited employees and the service was prompt and warm. It's a well lit restaurant. The kitchen looked clean and organized. Everyone was wearing gloves which was a plus in my book. I ordered the nuggets and a biscuit. They were tasty...temp warm not hot. I'm not a big fast food person, but I could see me coming here once in a blue moon. read more

Popeyes Louisiana Kitchen - the clouds make it look like a haven.lol - Fast Food Near Me - Maple Shade, New Jersey

The chicken sandwich is awesome. The crunchy breading does not get mushy even when wrapped up. Plenary of chicken in this sandwich. The sweet tea is a little to artificially sweet and needs to be cut with water. read more

Weren't kind or professional to my mom and her boyfriend and FORGOT MY FREAKING BISCUIT (and my Mac and cheese tastes weird)

Popeyes: Where slow cooking meets Louisiana Fast. Oh how I was mistaken. Let's begin with the staff. There were approximately 3 employees during the lunch rush, all of which were overworked, overwhelmed and just downright confused. My office is about 5 minutes away with traffic during this time, so my coworkers and I all figured we would order and then bring our food back (partially because it was about 20 degrees inside the restaurant). We each ordered the new crispy chicken sandwich, which some people are saying is a contender to Chick-fil-A (it's not by the way). Timeline of events: Arrive at 11:35am Orders placed 11:35-11:50am Food arrives for each person in 10-15 minute increments 12-12:30pm. I was the lucky one who ordered last whose order was forgotten and had to say something. An overwhelmed, overworked man quickly packed up my sandwich and fries (forgetting my biscuit until I reminded him) and handed me my food like he had just tossed a hot potato. No apology, no coupons, no nothing. Just a bunch of disgruntled, customers waiting for their food and watching the minutes tick by. This is an hour that I will never get back... So what can be done? Hire more people? Not take 45 minutes to assemble a few fast food sandwiches? Burn the building down and start over again? I'll tell you what I told my coworkers throughout the duration of our time here, what I said in the car, and what I said back in the office: NEVER again read more

Fantastic Fried Chicken! Pros: a) Great Spicy Fried Chicken on the bone. b) For those who prefer mild, they have two spice categories. c) They have chicken fingers, if you're not a fan of bones. d) Great Red Beans. e) They have those 1970's super-unhealthy tasty fried apple pies tossed in Cinnamon sugar. f) Clean Restrooms g) Shrimp also on the menu. Cons: a) It's great food, however I don't want to know the caloric values. b) Counter-Service, and the dining room was on "auto-pilot". read more

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First time at a Popeyes and it was delicious. Got the family to-go meal and all the food tasted good especially the jambalaya (which was rec'd to me). Will have to go again. Def better than KFC. read more

The food is always wrong. The taste is good I just wish they would actually give me what I ordered. There has been a problem every single time. read more

Best Popeyes ever I eat Chiken they serve good and fast and the all employees was to friendly. read more

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So there are 5 workers up front including a manager and the seemed to busy to help. I hope next time they'll be better.

My go to spot for Popeyes, my order is always fresh and crispy. The wait time wasn't so bad, I don't mind waiting as long as my food is fresh and crispy. read more

This place is the worst. The manager at the location knows it and doesn't care. Everything about this location is gross, the food and staff included. read more

I agree with the other posters, the fact that this is new and cleaner, plus the employees are pretty friendly and they take the time to get your order right, makes this Popeye's much better than the one a few miles away (like in Lawnside). Sometimes you are in the mood for a couple chicken strips and a biscuit, you know? One other nice thing about this location is access. You can get to it right off of 295, but also from the side access road coming from Moorestown Mall (or when leaving) so that you don't have to drive far down the road to hit a jug handle. read more

My chicken was dry but very crispy. Wife's nuggets were moist but she was thrilled with the fries. We ate inside and the smell of grease was prominent as soon as you walked in. The floor was also greasy. The place needs a serious cleaning. read more

Save yourself the pain from visiting this location, currently profusely vomiting after getting their food through the drive thru. Went like this: Waited patiently at the drive thru menu waiting for them to take my order. I'm the only one in line no car in front or behind me(should've been a sign for me to leave) but I drove 15 mins just to get to this location. Grew tired of waiting at the menu, so I drove up to the window where I saw a total of 6 employees, 3 employees with headsets cleaning up the kitchen as if they were closing soon(news flash they had 2 hours to go). How are there 6+ workers and no one is watching the drive thru....... I had to scream to get their attention and they looked appalled, as if taking someone's order was beneath them. Ordered my food, received it and not even 15 mins later after eating it I was throwing it all up......... I HOPE THEY SHUT DOWN THIS LOCATION!!!!! I am so disgusted with the service, food quality, and overall experience this business gives. Checkers on Broad Street in Philadelphia gives me a better experience than here( and we all know how checkers isn't the greatest) Save your time, your money, and your family by not going here read more

Went to pick up lunch two breast and two sandwiches. Was told there would be an up charge for the breast when asked why I was told that's the way it is. Left with no food and don't plan on going back read more

Their chicken sandwich is what keeps me coming back. Otherwise, the rest of the menu is just fine. B

Got a family meal of fried chicken with a high school bro cause we love meat. Couldn't complain about too much, except for one sassy employee. We had asked for a new buffalo sauce as ours was perforated, and she handed the new sauce to us upside-down so that we couldn't see if the new one was perforated. We only bring up this behavior because she purposely went out of her way to sass the customer's reasonable request after her team already prepared a nicely-arranged order. read more

Went through the drive thru yesterday. Was the first time and the family was looking forward to the chicken sandwich. NOT ONE WORKER had gloves or a mask on!!! Was actually unreal considering the times! One and done! We live behind another chicken sandwich place which ALL workers are protected. Was disgusted!! read more

Bad service and long waits usually in the drive thru. Half the time the food is raw or cold or they forget something. Avoid this place because it's not worth it. They need new people who are nice and can make food properly because it's getting worse every year. read more

The customer service at this place is absolute garbage. You're better off driving to another location. Here you will just waste your time for mediocre quality food (or even less than that, if we're being honest). Save yourself the trouble. read more

Absolutely disgusting food! I bought a 8 pc chicken yesterday and when I got home it was very dry and hard! I will never eat at Popeyes ever again. read more

This is mostly like other popeye's chicken. The rice biscuits were good, as was the chicken. The crew there may be new because both times I went there the oil was still dripping from the chicken, and both times they weren't busy... Aside from that the food is as expected. The service is ok for the location. read more

Three staff members had their masks under their chin while handling and serving food. Manager right there.

Even with the Chicken Sandwich demand, this place is usually dead, and it's easy to see why. The service is incredibly slow, and the employees are not customer friendly. Cars routinely leave the drive through line after ordering because of the slowness, which causes great confusion. The kicker for me was, a few days after getting an awesome chicken sandwich at the Turnersville location, I went to this one and was given a limp, soggy, tasteless version of that sandwich. I can only suspect that it sat forever and they microwaved it. This location needs new management. read more

The entire team seemed distracted. It took 35 minutes for me to get my order which consisted of 4 pieces of chicken, 1 large fry, 1 corn on the cob and 2 apple pies. They were busy running around looking busy doing everything except preparing my order. Then when the order was prepared I was missing fries and apple pies. They fries came. The apple pies still had 6 minutes to cook. Not at one time was I offered an apology or an item instead of the apple pie. They ignored me standing there while my food got cold. Then finally a manager came over and asked if I would like a replacement item instead. She saw us standing there a long time. She should have interacted with us earlier. Absolutely no condiments were in the bag so we had to go back in the restaurant. This was suppose to be a short stop. It added an hour to our trip smh. The team needs customer service training and coaching. I am Very dissatisfied. I will not spend another $ here. read more

I've been coming here since their store opened but no longer will due to their horrible staff!!! This popeyes food is actually the best out of all locations but their employees are both rude and lazy. How do you run out of mild chicken 2hours before closing time?? One employee says they just ran out of chicken then a manager says the cook left?? the manager doesn't know how to make the chicken? I ended up calling the customer service number and was transferred three times and literally after 15min of questions, she states someone will contact me. They never did. I haven't been back since then and neither will my family. read more

I have no complaint. The food was just like any other Popeyes. Employees are nice‍‍‍‍

The restaurant is supposed to be open at 10:30 on Sunday. The door is always locked and no one there. Take the time off the website and door if you can't keep your hours. This place needs a new manager. A a manger who can manage to get employees to the restaurant on time. You lost my morning business because you can't open at your set time. Laziness at its finest. read more

Manager saw me walk in. Walked away from the counter. One of the workers said you have a customer and I waited awhile and then walked out. I went to chick fil a. They have much better service. read more