Every time I come to this Popeyes I always have a good experience and the food is yummy as well. The service sometimes get slow but there super helpful and nice as well. Last time I went the eating dining area was nice and there so much fountain drinks to choose from which I love since I don't drink non carbonated drinks. This is my to go to place thanks! read more

Ordered 2 bacon & cheese classic sandwiches and two little Mac n cheeses to go. Received 2 original sandwiches. Didn't get utensils for the Mac n cheeses. Drink machines almost completely out of stock. Nah, I think I'll skip it next time. read more

The lady at the window is extremely rude and impatient. Makes me not wanna go here. If you don't have the capacity to work customer service choose a different job. read more

If I could do zero stars I would, customer service was terrible and just overall very unprofessional and rude. I ordered a frozen mango lemonade and they couldn't be bothered to even mix it read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Midvale, Utah

Chicken was oily and very dry no flavor fry heavy with oil dead mash was ok biskits ok speaker was to low could not hear cashiers

Today I had the greatest experience at Popeyes, solely because of Liam. Previously, and at multiple locations, I have experienced some of the worst customer service. People ignoring me at the front, being on their phones, zero communication abilities, dirty environment, drink machines not working, feeling like a burden when asking for anything even remotely extra. This all changed today with Liam. He was attentive, kind, personable, easy to talk to, willing to help and so hard working. Not only was he the one to check me out, but I also saw him on the floor cleaning tables. I even saw him clock out and LEAVE....AND STILL cleaning outside! I'm hoping this gets to the right person because this man NEEDS A RAISE! Thank you Liam for reaffirming my desire to come back to Popeyes! read more

Great service, and my order was fast with all the things I asked for and it was hot and delicious. Even the customers were nice. The place is clean and the music is upbeat and festive. read more

On the phone for 20 mins they refuse to answer the phone. Also is seemingly missing options other Popeyes have, no blackened ranch for one. They still made the change for me because the app messed up, I still wish I could get blackened ranch but they get an A from me. read more

Despite the lunchtime rush, the staff kept things moving smoothly. Our food was hot, fresh, and served with a smile.

So, you only do chicken how can you mess that up, well, they can. Never had a good experience at any Popeyes in Salt Lake, gotta be the same franchise owns them all. They NEVER get the order correct. Yesterday I went in, the place was empty, I ordered 2 big box meals. Remember, the place was empty. The guy took my order, turned around and boxed my order up, turned around and handed it to me. I asked him, which one was spicy and which was regular, he had NO clue which was which. Always been this way, we go in just so we can check the order before we leave. Yesterday was the topper though. I got food poisoning. I'm done...... read more

Ordered a family meal. 12 pieces of chicken, 2 large sides and 6 biscuits. Chicken tasted like it was fried in old grease, no red beans in the red beans and rice...dry as the desert. And the biscuits were so burnt on the bottom they were inedible. If I hadn't just flown in from out of town, I would've driven back and put it back on the counter. Thanks Efram for not having pride in what you do. There's noway you should sell those biscuits. Expensive lesson learned and will never return read more

$12 for 3 anorexic pieces of chicken is actually insane. Save your money for a different location or go to Dave's hot chicken. These idiots couldn't even give me honey, butter, or a utensil for my biscuit and gravy. Typical fast food workers acting like typical fast food workers. read more

Popeyes Louisiana Kitchen - I understand that I ordered a 3 piece combo but each of these are more breading than chicken. Definitely not worth $12. Save your money. - Fast Food Near Me - Midvale, Utah

La comida no estaba bien preparada y estaba fría , los macarroni horribles solo traian los pedazos de queso grandes y secos, el pan demaciado Salado y en la máquina de refrescos no había ninguna disponible . Pesimo read more

Dont go to midvale location . i was practically the first customer of the day so i was expecting to get fresh quality chicken. Instead i was very shocked at what i got . It looked and tasted like refried left over chicken. no crisp to skin & meat was dry practically jerky. I asked for classic but got spicy . I also tried to customize to dark meat only and they said no they will mix it up . ok fine . Receipt says I received 3 peices of everything . Lies ! i got mostly frail looking wings & drums . All for $30 . Dont Waste your money read more

Popeyes Louisiana Kitchen - 12 peice - Fast Food Near Me - Midvale, Utah

We ordered the strawberry biscuts and they were burned on the bottom and very dry. I'm sorry....if you burn or over cook something,you don't sell it to the customer! That is not good customer service! Ridiculous! Wish I could give zero stars but I can't post this review unless I give a star.....which is not exceptable. read more

El otro día fui a esta tienda y los cajeros eran muy amables. La comida es muy recomendable, el pollo sabe bien rico. 10/10 la verdad.

I wanted to get some wings for an early event the next day. I ordered 18 wings online as that is the only way you can get the 18 for $18 deal. Fine, I ordered online and and put in an order ready time for 3:15. Great, half time of the game I was watching I head over to the Midvale store. On the way, a text comes in saying order ready at 3:21--no problem. I arrive at 3:25 and the guy at the counter says they never received my order. After I showed him my receipt he gets the idea to check their computer screen and eventually finds my order. But it didn't go to their little receipt printer. He kept saying they had nothing to do with online app. At this post it was getting frustrating as they hadn't prepared the order and were acting as if it was my fault for trusting the app. As a side note---the email I got for the wing special said that you can get a free side with a $5 dollar purchase. Tried to oder the side of biscuits online but it charged me so I canceled the side and figured I would try and get it at the store. When I brought that up, they again insisted they have nothing to do with the app. It's a Popeyes app from a Popeyes email but the store has nothing to do with it??? They also acted like giving a side of biscuits for their screw up and the add in the email, was some major undertaking. Evidently, that ticked them off because the woman doing the drive-up window, possibly the shift manager, filled my order and squirted at least a 1/2 pint of sauce into the bottom of the bag. She also threw two loosely wrapped biscuits in the bag on top of the boxes of wings--thanks!. She also threw two of the same sauces in the bag. I ordered 3 different ones. One of the orders of 6 wings was so salty it was inedible. The others so dry that they needed all the sauce. Extremely disappointed in the customer service and likewise in the quality of the chicken. All around experience from ordering online, to customer service, to the food was really appalling. Thank you Midvale Popeyes for showing me your true colors. I used to like your spicy chicken. I will spend my money someplace else that values its customers with good customer service and better food! read more

The service the worst so f slow. I order the 4 piece combo wing leg thigh, and breast they give two legs and two thighs. That is a ripoff. Never going back read more

Popeyes Louisiana Kitchen - Popeyes - Fast Food Near Me - Midvale, Utah

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Food was pretty good, but neither soda machine had ice and one was beeping the whole time I was there (I was there about 45 minutes). Many of the tables had crumbs. There was a quite loud male employee rambling/yelling around a third of the time I was there which was quite distracting and created a poor dining atmosphere. read more

didn't give us all of our sauces~ all the food was kind of mid. not impressed. the gravy of the mashed potatoes was a little funky tasting but like probably just the chains recipe. but not my taste read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Midvale, Utah

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I just ordered an original chicken sandwich with bacon and cheese. It is supposed to come with bacon and a slice of havarti. It is about $1.70 more than the regular sandwich. When I got it home, I opened it up and it was a sandwich with bacon and someone just dropped a handful of shredded cheddar cheese on the chicken. I don't know WTF. If you're out of havarti, say so. Ask if a substitution is okay (I would have said "no") Apparently it needs to be said: It's not okay to make random substitutions without checking with the customer. If you were out of mayo would you just slap some mustard on it instead? Gross. I am cheesed. read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Midvale, Utah

Popeyes is my favorite chicken chain. I arrived during dinner, and walked in the restaurant, rather than go through the drive-through. I ordered a three piece combo with dark meat spicy, red beans and rice as my side dish. The chicken was good, but it didn't seem as spicy as usual. The red beans and rice tasted the same as they always do, but the biscuit seem to a bit on the dry and stale outside. I wish they would have included butter and honey. The server was pleasant and got my order right. Will return. read more

The chicken was super chewy and rubbery the fries didnt taste right the drinks tasted way too water down after i finished i felt sick

Really Popeye's? You're running low on chicken? I once came in and ordered 16 spicy chicken thighs and you happily obliged! Now I ask for two thighs and I'm told I can only have a thigh and a leg. WHAT!? Why? "Because we're running low on chicken," was the answer. WHAT?!? Popeye's, quit making stupid teenagers run the drive through if they don't know what they're doing. I'm betting she was just too lazy to change the order on the register. What is this world coming to? I will miss eating there... read more

I've heard they have the best chicken sandwich. Well I tried one today and yes it was delicious! We don't go there much as their prices seem high for the amount of food one gets. read more

Butterfly shrimp heaven. Hot fresh plump crispy spicy!! With the Corona pandemic we decided to order drive thru using the app. Which I highly recommend because there are great deals. It was easy and have us a number to tell the cashier in drive thru. The only negative was that I wish I could have ordered items a la carte. Only have me option to order meals. The drive thru was quick & at first they were all over the place but then compensated the wait with some extra items which was very kind. There was a middle aged lady with glasses working & she made sure we had everything we needed. read more

Popeyes Louisiana Kitchen - Chicken Sandwich - Fast Food Near Me - Midvale, Utah

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What the Yelp happened to this location?!?! WARNING: Whine review (oh, Utah liquor laws don't allow wine here) This place used to be pretty consistent with their quality and speed worthy of the Popeye's name. Over the past six months, the chicken tends to be overcooked and dry. Takes an unusual long time to order and even longer time for food to arrive. The both freestyle machines are out of syrup. Unless you can't wait to get your Popeye's fix or want to watch a screaming match between two managers while you wait (I have video) drive another 10 minutes to the next nearby Popeye's. And yes, I've filled out the survey on the receipt many times. read more

Screwed up everything. Ordered one tender, two chicken boxes - Received three tender dinners. Ordered one Mac and cheese and two beans and rice, got three beans and rice. Ordered one dessert, got no dessert. Very slow took over 20 minutes. No carriers for the three drinks. Chicken had no flavor. Biscuit was hard. Threw most of chicken in trash. Very expensive. Never again, should have listened to reviews. read more

There has been rumors stating the their chicken sandwich might be better than Chick-fil-A so I had to try it out. I am very passionate about Chick-fil-A's spicy chicken sandwich so i ordered their spicy sandwich with fries. Their fries were good and they gave quite a bit but nothing special. Then the sandwich. The sandwich did provide more chicken than Chick-fil-A but the taste was disappointing. It didn't taste bad. It was still tasty and not dry at all but compared to chick fil a it was nothing special. There wasn't even a spice to it. It tasted like I ordered a regular sandwich. With that, I will stick to Chick-fil-A. read more

Popeyes Louisiana Kitchen - Spicy chicken sandwich - Fast Food Near Me - Midvale, Utah

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Hands down the worst "spicy" chicken sandwich I've been served in my life. The chicken was either overcooked [leather like texture] and/or sitting under a heat lamp for several hours. The texture was like the wing "tip" -- you know, the piece of the wing that everyone throws away unless you're super hungry. I realize that spicy doesn't usually go over well in Utah but... please, do not serve old or overcooked chicken. I will try to give them another chance in the following weeks. read more

We ordered on DoorDash, so I can't really review ambiance or service. For being fast food fried chicken, we thought the food was actually pretty good. Way better than KFC in our opinion. My only complaint is I ordered 2 Cokes, but only received one. read more

The most incompetent staff I've ever seen. The reviews are 100% accurate. After 45 minutes in the line I still have to turn around for them forgetting sauces and items in my order and when I asked if I could get an apple pie for my Inconvenience (and just poor time management) she said "you didn't order extra" of course not ma'am. If I did I'd be sitting for another 45 just for that too. They have zero sense of urgency. Barely understandable communication mixed with a complete disregard to the people inline and outside in drive through, It's like they beg people to stay away from the establishment at this point, im convinced it's a tactic to force people to go elsewhere read more

I ordered a box meal with the 2 pieces I asked for both pieces to be thighs I also ordered a chicken sandwich when I got to the window I had to re-order the chicken sandwich because they don't know what there doing my box meal had a breast and wing in it. so I went from the drive-through into the store, where they were no help at all told me that's what I ordered and they wouldn't fix my f.....g order. read more

I went through the drive through 10/16 at like 7:30. The guys had no customer service. They basically threw our change at us. We had to ask for sauce 4 times and the whole time they were all having a conversation. SO DUMB almost got smacked read more

The standards have totally gone downhill here. This used to be a nice location, pre-Covid, but it's like strangers walked off the street and put on aprons and started running it now. Consistently orders are totally messed up. The staff is nice about it but it's insane how many people come in with totally wrong orders. The lobby is self-cleaning and most of the drinks are out with the ice maker sometimes working. If you come here pay attention and check your order before you leave the counter or drive thru. Or there's a Zaxbys across the street. read more

Employees were friendly and the food tasted great. Next time I'm skipping the sando and just getting nuggies because I want that biscuit ‍

Completely incompetent and clueless! Waited 15 for food and finally had to go back to the counter and ask for our food. They had completely forgot our order. Manager was very rude and took no accountability for her and hers staffs mistake. Manager tried to blame it on how busy they were but the drive through and lobby were not busy at all. When we finally got our food - the order was incorrect. This place is the pits! read more

Poor quality food. Understaffed, so it takes a LONG time to receive order, and disappointed that the app didn't work -- so no access to "specials." I won't go back for overpriced, overbreaded, greasy chicken. There's a new Kane's in Midvale, so they or Chick Fil A will get my business in the future. read more

Our experience here wasn't the best, can't lie. But the spicy chicken sandwich was great, it's our favorite. Our thing was that the red beans and rice wasn't good at all, it literally taste like it's been sitting under a heat lamp for hours. The biscuits wasn't soft at all, they were really hard. But the staff were all friendly and nice, and gave us awesome service but they need to look into their foods and check that out because it wasn't fresh at all. We will not be back read more

Absolutely terrible service and can't get a simple order right. Ordered a two tender meals, thought it was simple enough, get home to find regular chicken? Did they run out and just didn't tell me? Or just mess it up completely? Either way, this location and its employees are bad.. I definitely wouldn't go back read more