CFA is typically standard across the board and this location was the same. The service is always top notch, the restaurant is clean and well kept with a casual feel. The food was delicious as always. They did have a long wait even when I had ordered online before arriving. read more

Whenever I go to this specific chick fil a I always seemed to have barely any of my order, or it's just completely wrong. This time I was fed up. Barely any of my food was there in my bag, I ordered 5 meals, only got 3 and i guess the meals were replaced with chick fil a sauce because it filled the entire bag. Fix it. McDonald's could do better! read more

It's been years since I stepped foot inside a Chik Fil A...it's too easy to hit the drive through and be on my way. But today I parked my car and went inside-and couldn't have been happier. At first, I was intimidated by the full parking lot and long line inside, but it moved incredibly fast. While my son and I waited, a friendly staff member brought peppermint milkshakes for us to try. I immediately forgot about the line. Every employee was dressed like they take their jobs seriously. Shirt and ties, blouses, pearls. Not your traditional fast food attire. And they were all busy-wiping down tables, cleaning the glass on the door, checking in on customers, etc. Nobody was standing around looking bored. And while they were working, they were greeting people and offering to refill drinks and clear trash. The operation is impressive-it's obvious that these folks are well trained and take pride in their work. I'm so glad I took the extra few minutes to slow down and go inside. read more

i am a fucking regular customer and they always fucking forget to add sauce!! eating my chicken sandwich dry fucker

I love Chick-fil-A, the food, the people, the environment! BUT there's a big but, me and my family were visiting a friend of ours that lives around this location, on our way out, we were feeling a little hungry, we all saw the Chick-fil-A obvious pick, thats when where it all went down hill, the customer service was horridness! I've never faced anything like it! Whenever me and my family dine in at our local Chick-fil-A it's always smiles and laughter, but this location was the opposite, giving you faces, and may I say racist? This little Hispanic boy was trying to order and they were being so rude!! What has gotten into this location? Do better Chick-fil-A! read more

Great services always. So nice and friendly to my family and me. I will be going back soon

Bad customer service. We got there and there was 3 cashiers to take orders while assisting them at all 3 and when the customers finished and left the workers straight up looked at us and walked away from the cashiers to take our orders. Two left onto the floor and one somewhere into the kitchen. Until we complained it took them a bit to figure it out to come back and assist us. I don't know why we didn't get the same treatment is it cause we weren't white.... read more

I would give this location 0 stars if I could. Went into this location and immediately got discriminated for being gay! And got told not only by two co-workers they couldn't serve me. Then the manger himself said he couldn't complete my order !? Can't believe these people actually have jobs. By the way. I am a lesbian female. This is why they didn't serve me. Don't support this location! read more

I got my food 5 seconds after ordering, but the 2 spicy chicken sandwich's were very cold. I asked for a new hot sandwich. They went to the back and brought me back another cold sandwich . I gave up and left disappointed. read more

For starters, I'm a big Chick-fil-A fan. I've never had any issues at this location, or any other with the quality of food or service. I give 3 stars because of the location. It's difficult to even get into the parking lot when things are even a little busy. The drive through line frequently wraps around the building and one of entryways into the park lot is blocked by a median. To be honest, I'm not really sure what they can do about this, but it's enough of a turn off to keep me from coming here more often In their defense though, their app is pretty awesome and gives you a lot of options to order online where you can choose to pick up your food inside, through the drive through (though I don't know why anyone would do that), or have it dropped off curbside. read more

I don't think there are many Chick-fil-A that I could really ever give a negative review about. And this one is no exception. If I've ever needed a refill water bottle, or just use the bathroom I was always allowed to and the staff were always kind and respectful. As you know, most strictly have pretty solid food the staff was actually very personal as well, and the environment is good happy cheerful and positive. read more

Last time I was here it was okay! They usually have their drive thru system down considering how packed it gets. But this time was a bust. The drive thru person signaled us to go into a different line and then three cars went behind us and the new person taking ordered missed two cars in front of us along with our order. Ended up having to order at the window and it took way longer to get our food than it should have. Other than that hiccup experience would have been better! Maybe next time! read more

Went to this location with mom for lunch yesterday to get in on the peach milkshake while it's in season. It was delicious. Also got chicken sandwiches and some chicken tenders but while they are very good I don't think they are the best value compared to competitors like Canes which is only two stores south of them now. Canes tenders are twice the size and less the price and every bit as good. The chicken sandwich had a pretty small breast on it, I can get a lot better value at Canes as well on it. So I'll just get specialty items that I can only get from Chick fil A from now on and go get the rest of my order from Canes if I want a better value for my $. The service is good, but it's no better than Canes so not worth paying the higher price for the food. read more

The food is amazing as always but the team member who took my order did not have enthusiasm. He seemed annoyed and not friendly. I understand we all have off days it just felt like my order was an inconveince to him. None of the team members that I interacted with seemed to have high energy like every other chick-fil-a. They did give us extra condiments and napkins with no asking. read more

The food is always great as always! Really can't go wrong with some CFLA, the cashier with the cute glasses and the long dark hair was so adorable! she gave amazing customer service and took great care of us! she made my day! i hope she has a great rest of her day, and that both sides of her pillow are cold read more

I can't believe I haven't wrote a review here yet! Let me start off by saying all of the memes and rumors that you hear about chick-fil-A are true! The staff members are always friendly and greet you with a smile. You can hear their smile when they take your order in the drive thru window! They go above and beyond to make sure you are happy with your meal. There was a time where it was still breakfast time, but I wanted some waffle fries. Whoever was in charge let me order the fries at 730am!!!! I love this place. I tend to go through drive thru because I'm rushing to work first thing in the morning and they are really fast! I almost didn't need to use my brakes, but I needed my credit card back. Food is great, service is fast, and staff are friendly! What more can you ask for? Oh! The cow! There's usually a mascot out front by the busy street of 5600W waving to all the drivers! Eat Mor Chik'n!!! read more

Came in one morning to order food, paid but then I had to rush out the door left my food there. Came back in a month later and Jenna B. Remembered me and my order. Shout out to her for remembering me and my order. 10/10 best customer service from this person. read more

A truly horrible experience today. I love Chick-fil-A but my visit today was horrendous. The boy working at the window (josh) or so he said, was completely disrespectful, rude and his behavior was so baffling I am having a hard time believing that it actually happened at a chickfila!!! -it was that bad. This worker was completely out of line and is representing the company in a very unfriendly light. This is not the chickfila way I know and love. Truly a disappointment. I left this location in tears because he was so mean and hurtful to me. He was lying and on a power trip trying to bully people and make others feel bad. I am so upset and sad that I experienced this and hope that they can make a change about this behavior and experience they are giving to customers. I don't live out this way and never come out here, but this really put a bad taste in my mouth for this area. Can't believe a human being would treat another person the way this boy is treating others. Truly heartbreaking. Hope he find healing in himself. Trying to not let this ruin my day, but when you go to a place you love and are treated with such disrespect and disregard for any sort of decency, it hurts terribly. read more

The food was good sandwich was juicy but the service was horrible when they gave us our order they took like 6-7 orders from people in the back and they left first than us kids here are playing and not working .... We order a coffee but they didnt ring it up they gave us cream and sugar because thats the only thing we ordered!!! WHO ORDERS CREAM AND SUGAR ONLY!!!! Had us waiting for over 15 min we had to eat in our car because food will get cold read more

This was our first time at this chick fil a location and the manager there (I forgot to get his name) was very kind. We barely waited 5 minutes for them to bring us our food and he ended up giving us a large fry instead of a medium because of the wait and it wasn't even a long wait. Highly recommend this location! read more

First I would say that the attitude of the staff at this location is awesome. Lot's of smiles, and greetings, polite interaction. The service is fantastic in spite of the high volume of business they receive. I have never waited more than 15 minutes even at their peak business times. The food they serve is in my opinion the best chicken related products that I have eaten around the world. My only minor issue with this location is the bathrooms are way to small for the amount of dine on customers they serve. I will return to this location every chance I get read more

Service was amazing. Loved my cashiers Abi and Kaden with a K. Kind, efficient, and diligent workers, will be returning soon!! :) read more

Chick-fil-A - Outside - Fast Food Near Me - West Valley City, Utah

I ordered 3 chicken sandwiches and they only charged me for 2 and gave me 2. I told them I ordered 3 and was about to drive around again but they stopped me and said I could have the 3rd one free. Oh and They also threw in a brownie. Wonderful customer service. read more

I don't know why, but when visiting this location... I AKWAYS order a chocolate shake and I am ALWAYS given a different flavor shake. ALWAYS being the only three times I've eaten here. I don't know why this is asking a lot, but apparently... #Fail read more

Delicious food & excellent service! Hosted my daughter's birthday breakfast here and I can't even begin to thank them for all their help! Will definitely be back! read more

I said thank you and they didn't say my pleasure this has left me very disappointed I will not be coming here again.

It looks like they took a Chicken Nugget and cut in half to make 2 nuggets. It's sad that the prices of food has went up and the quality has shrunk. At least the French Fries and Lemonade was right. Being from California I can say in my 2 years living out here, that eating at food chains in Utah sucks. read more

Chick-fil-A - 6 of my 8 piece Chick Fil A Nuggets - Fast Food Near Me - West Valley City, Utah

One of the popular fast food joint in the area. I ordered chicken tenders. The person named Aiden that was taking my order made it painful. The line was pretty long but he find it necessary to knock on my window twice to move the line up even though everyone is going one direction. There was a impatient male truck driver behind me that kept pulling up too close almost hitting my vehicle. I complained to the "manager" about that team member and she didn't bother to apologize for his actions. If you're looking for a restaurant that treats customers well, steer clear of this one. I expected better experience from a CFA franchise. read more

I've been coming to this location for almost 3 years now. Most chic filets are very good but man the food at this location is so bomb. It's always super hot and the fries are over filling in the cup. The chic filet spicy chicken(better than popeyes) breast is always bigger than the bun. Stop here instead of McDonald's and eat more chikin. Ps download the app. I get so much free stuff with my orders. I'm already a red member in 2 years haha so legit. read more

i walked in after ordering, i sat down and heard the employees talking shit about me behind the counter, calling me slurs and making rude and mean comments. my food came out after 20 minutes and it was cold. i was blatantly disrespected in this location. im starting to believe that the stores beliefs on people with different colored hair and piercings or just people who are different in general onto their employees. do better and stop training your employees to use hate speech on the clock. thanks a lot, Pelenise and the blonde dude you were talking shit to. i hope the manager sees this. read more

For a chain restaurant this is actually one of my favorite fast food places. Love the chicken and they have bomb strawberry milkshakes. If you're ever in the mood and you should be cause SUMMER is close, I recommended their milk shakes. Super creamy and gosh.... worth the money for a large. Now about the food. It never seems to disappoint. I've gotten sandwiches , wraps and salads here, and I have to say I love it all. Sandwhiches can be a little dry for me unless it's like ones packed with lettuce, tomatoes and all the extra stuff. The wraps are amazing. It's a good meal and I personally like them more just cause I feel so healthy eating that green tortilla lol. Now for salads, YASSSSS their salads are a must. I like the spicy chicken southwest salad the most. I honestly think it's my favorite. Usually I would go for a Cobb salad but I hate blue cheese so that's a no go. But this salad is packed with great flavors from the dressing, they don't skimp out on meat or veggies. It's just so well balanced and it keeps me full. For it's price and quality? I think it's well worth it. I honestly think anything from the menu is well worth it . Don't believe me ? Try it yourself but honestly, one of my favorite fast food places for chicken and a salad. Ooooo and don't forget milkshakes, their mascot is a cow you know. read more

Chick-fil-A - Spicy chicken southwest salad. It's the bomb. Packed with flavor and chicken plus veggies . - Fast Food Near Me - West Valley City, Utah

The food is just as good as any other CFA. This one is probably thee slowest serviced though. If we can avoid this CFA we do. But usually CFA lines are always moving-- not this one lol plan to be here 35min+ for drive thru. read more

This location gets 1 star and is permanently banned from getting my business ever again! I have given them so many chances through Door Dash etc and they never get it right. Last time they gave me someone else's order and this time I used a coupon for a free item which they didn't include and I got no chick fil a sauce? I'm just done! No more business from me you are officially boycotted. read more

I had one of my best drive through experiences here. After getting the the window they repeated my order, which had 2 of 10 items wrong. And both minor. I handed them my card, for the new bill, and the food back. He just handed me a bag with the changes items and said have a nice day. Wow! read more

Food was good - we had chicken sandwiches and chicken tenders. My daughter wanted a yogurt parfait - they were out but made one fresh for my daughter for dinner. Service was- fine Cleanliness - great; better then most fast food restaurants read more

The management at this location is awful. Like all Chick-fil-A's they have good food but based on experiences we have had with management and how they treat people we will not go to this location any more. It is close by but we will still drive and extra 10 to 15 minutes to avoid. read more

I've never experienced something like this ESPECIALLY at Chick-fil-A I thought they were better than this but I guess they just have lazy workers and managers that don't check before they put it in the bag and hand it to someone. read more

Chick-fil-A - I found mold on a sandwich I was eating it was absolutely disgusting I've been had a bad experience until yesterday smh very disappointing. - Fast Food Near Me - West Valley City, Utah

I guess I don't get the hype. I just don't think they're that great. Some people I know fool themselves into thinking it's healthier than a fast food burger and fries just because it's chicken. To be honest, Chick-fil-A is the greasiest food I had ever laid my hands on. One thing I do appreciate is their option for a small cup of grilled chicken. If I'm desperate for a quick bite of protein, I'll swing in if there's one near by. Their customer service is good. It was refreshing at first because you don't get that type of service anywhere else, anymore. However, it now seems a little robotic. I like the sincerity of imperfect interactions with employees. read more

I have a problem every time I go to this location. Last time they were missing half my order, never got a refund or anything. Tonight I went and all of the fries weren't even half full, didn't put straws/napkins/utensils and there was hair wrapped around my lettuce read more

The employees are UNDERPAID and OVERWORKING. even tho Chickfila is a great franchise with awesome food, this place just don't deserve your business. I know fast food places are famous for being underpaid but this is degrading, they don't undervalue their employees hard work. I can't stopped you from buying from them but I can certainly warn you before you apply. There is many other Chick-fil-A with better paid than this one read more