Coleslaw ...yucky yucky yucky recipe .. The chicken was OK ,nothing special.. the restaurant was fairly clean,bathroom too, but the poor lady at the cash register really needs to work on her English read more

The three piece tenders at almost $10 (no fries and no soda) is absolutely no bargain or value..and the "maybe chicken"? surrounded by three times too much breading, where every third bite is crust or gristle?.. not going back.. no Senior menu.. read more

If I could give no stars I would, the lady in the drive threw yesterday at 1:30pm on 12/17 was very rude, im sorry I only had 16.00 in my account and had to give you 97 cents, so I had to p call my husband to send me a dollar, the reason why is because I had to get medical insurance on my husband that cost $275, he almost died i had to rush him to the hospital and pay out of pocket. So for me to only have 16.00 to my name left. You are shamefully. Marry christmas and happy new yr. I won't go back I will go to Harts chicken they have better rolls anyway!!! read more

Don't think you're going to get everything you order! And if you don't live close, don't bother calling to say anything. They want you to bring all your food back so that they can make sure before you get a refund or come pick up what you're missing. Also, you have to go back in person for the credit or just lose out. So basically, one child doesn't get to eat bc we don't like close to the Porter location. read more

I have experienced nothing but problems from this location. They shorted my order thru the drive thru and when I went inside they acted like I was lying. It was ridiculous. Also, I ordered lunch today online and I'm sitting in my car wasting my lunch hour waiting for food that I ordered online. All the while the manager is working the drive thru and acting like she doesn't know anything. So, if you want bad service this is the place to go. read more

Second time they forget things that come in my meal . Horrible costumer service , sounds frustrated and when trying to get the other things we ordered they said they do not remember me ordering that ?! stop hiring little kids that cannot simply work in the fast food industry. read more

Employees verbally abusive to patrons! I pulled into Popeye's for a "human emergency". I entered the dining room and only employees were standing around, no customers. I saw the bathrooms, but cones were blocking, saying they were closed; employees only. The young Hispanic girl at the counter, no name tag, made eye contact, so I stated that I had an emergency, could I use the latrine? She said no, but I was hurting. I declared sorry; too late and went into the men's room anyway. Moments later, (crisis over) I came out and said thank you, but the no name tag girl was berating me for coming in. She asked why did I even bother asking and followed up with very rude, condescending comment. Also, I was informed that I was banned from the restaurant and they would refuse service to me. I tried to give it back to her without getting personal. I almost made it, but she wouldn't stop, so I just stated the obvious: "Nice tongue, Mouth!" I asked for her name, but she wasn't going to give it to me. The elderly lady working with her stood by while all this was going on. No body should ever represent their employer this way. She took my emergency and made it personal. I can't believe this company hires people without training them in customer service. If this girl is having a bad day or doesn't like working at Popeye's, she is certainly showing it. I expect a full apology from the restaurant manager. I will not allow anyone to speak to me the way she did. read more

Dont eat here!! I asked for extra sauces that i was charged for which i have no problem paying for . The employee got mad and became very rude, once i received my food and sauces they forgot my drink. When i asked for my drink the employee got mad and threw it at me . Very unprofessional of popeyes to do this. read more

Don't eat here!!! I watched an employee leave out of the bathroom stall & walked right out of the bathroom without washing her hands. By the time I came out of the restroom she was preparing a customer's order. When I told the manager what I saw she nonchalantly said "OK" with a no big deal tone & continued doing what she was doing... YUCK!!!! My advice... DON'T EAT HERE based on the managers' reponse I presume she does the same thing!!!! TOTALLY UNSANITARY!!! read more

Unfortunately I had the worst experience for my first time trying Popeyes. Me and my boyfriend both got the chicken sandwich super excited to try it out, but after receiving our sandwiches from the drive trough without any good customer service I look inside my bag and my fries where everywhere! It seemed like they just threw them in there without caring. After that I look both of our sandwiches and I was very upset to find it without any pickles or the sauce! It was literally the chicken with the buns. Very disappointing and don't ever look forward getting Popeyes again. read more

Terrible service people that work there don't even pay attention to what you're ordering

Absolutely rude employees. Gave me my food and when I went to ask for my drink she shut the window. So I waited, once she came back rolling her as and saying "whaat bro" as if the window isn't see through. And then begins talking about me, looks back and then starts laughing obnoxiously with her other coworker. read more

Save yourself from a case of food poisoning. My son and I had a late dinner on Friday night (around 8pm) I ran through the drive-thru and back home to eat by 8:35 and by 10:00 I knew it was food poisoning. I've since found out that my neighbors have also got food poisoning from this same location. I will definitely be letting the 700 members of my neighborhood group know about the added extras this location gives you. We will definitely NOT be eating here ever again. read more

Every time I go through the drive thru they always forget something. I have to go back because they half of my meal that I paid for and they never put the sauces I asked for. I used to work in fast food and and for every meal it's 3 sauces and they i my gave us one after they didn't put any in the bag. They are so rude and they don't have good customer service. Do not recommend this store. read more

I was in the New Caney area and felt like some great fried chicken. I normally would go to the Popeyes in Porter which has been consistently the best Popeyes in the greater Houston area. There was a long line but it seemed to be moving quickly and I got into the line. At the speaker the pre-recorded msg told me to wait. After a minute or two I said, "hello" and a woman answered. I ordered $30 worth of chicken to take to a family that tragedy had struck the day before. The woman said they were all out of chicken and it would be about fourteen minutes. I pulled out of line like most of those that had been ahead of me and left but I still wanted some chicken so I headed over to the Popeyes in Porter and was in and out in less than 5 minutes. I don't even know why I go to another Popeyes. I know Porter's chicken is never going to be pink, never going to be burnt, never going to be cold or greasy or made with old oil. The employees may act rushed at times and that is good and the chicken is always excellent. Best of all, they're a fried chicken store thats not going to be out of fried chicken. read more

Super friendly and clean store! I never really do reviews. But after the service today, and the many times before, I figured they deserved it. I was shocked to see all these negative complaints when I opened their yelp page. I have been here many, many times and I have never had an issue. Everyone is always so kind, and my food is always so fresh! Management is far better here than most of the others I've been to. I will be time time and time again. read more