This can't be the Popeyes that's always screaming, "Love that chicken from Popeyes". I opened the box and had the double check the logo. This doesn't look like Popeyes chicken. I got a three piece and only the tip on the wing had flavor. Whoever cooked this should just hang up the apron and never touch flour again ! Please stop playing in that kitchen! I feel like a 2 year old just gave me some chicken from a pretend kitchen, because no way this is a real Popeyes! Don't have to worry about me ever again read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Round Rock, Texas

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i always put no mayo on my sandwich they still put it on every time. i asked for regular coke and they gave me diet idek how you do that, big lettering on the soda machine saying diet and you mess it up read more

Stopped in late night for a quick bite and Popeyes delivered as always. Easy online order, delicious food, and great service at the end of the night. They even threw in extra sauces. Solid experience, would come back! read more

I struggled to understand the lady taking my order at the drive-thru because her English was very broken. I had to repeat my order multiple times, and after a while, I gave up and drove to the register. There, I found out they wouldn't honor the online promotion for 10 pieces of chicken (only). I ended up getting the 12-piece meal, but when I got it home, I was shocked by how small the pieces of chicken were. I will never dine here again. read more

I went thru drive thru on 5 apr 26. I ordered a 9 piece box w/4 biscuits, mashed potatoes & gravy & a small extra gravy as well as a strawberry cheesecake desert. I get back to my place, no desert, biscuits as hard as hockey pucks (same size too), gravy had no taste & when I tried to reach out by phone (5x) I kept getting the message that I needed to leave a message as they couldn't get to the phone. I will never go back there. I give a 1 star as the chicken wasn't too bad. Crunchy & spicy. But the rest.... read more

all i can say is normally this place is a solid 3. but lately Its been falling downhill. we came by one evening and ordered chicken from the app, they said they couldnt use a code from the app, it had to be a paper coupon. so luckily we had that too - i felt like tommy davidson from in living color - I got you! but the last 2 times, the chicken was almost all completely crust only (tenders are at least $14 for a 5 piece. I couldnt even eat it since it was just crust and grease. they tasted old too. It should have tipped me off that when they were ready to go (and i didnt have to pull my car around) they were old. I think ill have to hold off on popeyes for a hot minute. read more

Hello! I came here at 11pm on 03/03/26. They close at 12am. I ordered two number sevens and one number four with one drink. The lady at the drive through window was super rude. Mind you there was nobody in the inside. No one was behind me in the drive through. I could understand her frustration or overstimulation if it had been busy but there was no one there. The food specifically the shrimp was dry and super hard. Terrible experience. read more

I have never been so disappointed with Popeyes then I was today. A few weeks ago I went to this location, only for them to have messed up my order. I called and was told, when you come next time, just let us know and we will make it right. Fast forward to today. I went by to get my correct order, and Isaac, the manager was stated that in order to get the replacement? I was promptly told I needed my receipt. Why didn't you tell me that when I called. So we battered back and forth. I left without my replacement 8 piece all white chicken, that I paid extra for last time I was there. So unless you want to pay more for a messed up order, make your way over to Popeyes on University. I hope that Isaac and Julie get your order correctly, even though they both looked like they could careless. read more

Freaking disgusting. Worst Popeyes I've ever been to by far. Got the wraps and the lettuce was OLD... plus took me my whole damn lunch break to get it. read more

Popeyes Louisiana Kitchen - Classic Wrap - Fast Food Near Me - Round Rock, Texas

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Over an hour to make 2 chicken sandwiches. This location seems to not value customers or basic principles of running a business.

i ordered a 8 piece chicken box and 2 drinks in uber eats. when i got my order, i took a bite out of the chicken and saw that the chicken was raw and pink. i called uber eats and they gave me some money back, but then after drinking my drink, i saw a dead fly inside the cup... i wouldn't recommend this place because i've been inside and the employees are always talking bad about people in spanish and they're lazy and they don't know how to cook and clean.. read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Round Rock, Texas

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Good evening, I visited this location at 8pm on a Thursday night . I was not greeted at the window by the tall young brown woman with short curly hair. She just stuck the food out the window and I haven't even paid yet..? The service was atrocious. I ordered an eight piece meal with 3 piece tenders and when I arrived home, I realized I received a box full of fries... and then there was old bbq sauce smudged on the paper in the box . And then, when I drove all the way back and politely asked for my tenders, the bastard at the front had the nerve to have a smug attitude about it. Of course, no one had on a name tag.. now I understand why ppl go into fast food restaurants beating up these rude a** employees . I see why yall have 1.5 stars. read more

Popeyes Louisiana Kitchen - 53.06 for a terrible experience!!! - Fast Food Near Me - Round Rock, Texas

I've been there three times. Two times, I had to back out of the drive-thru because no one was there to help. Thankfully, there was no one behind me both times. But it's not easy to maneuver out of there in reverse. I don't know what they do with all the food. They have no interest in serving it to anyone. read more

I could literally smell the food down the street it was making me so hungry . The girls at the register, I spoke with, were very nice and patient. Also this place is so clean including the outside. read more

They stole my credit card!!!! Came through the drive through a couple days ago and left without my card. Came back the next day when I noticed and the manager told me "if you dont come back the same day we throw them card away." I asked if they at least cut the card and she said yes. Well no someone has been running around Austin trying to charge over $200 worth of stuff on my card!! Manager didn't care and said file a police report, so I did. read more

Rice was uncooked. Fries were like rubber. And you cannot reach these people because they have some stupid AI app that requires you to answer 5,000 questions before you can make a single statement I never order from them again never read more

My first time coming to this location. Drove up in the drive thru and ordered the spicy chicken sandwich that I have heard about. The gentleman working the drive thru was courteous. When I drove up to the window, I was used to somebody working the window but he was packing up the food so he was not there. He was working the drive thru like a pro. I went home and was glad to see that he provided me enough napkins. There's mayonnaise on the chicken sandwich so you will need napkins. The spicy chicken sandwich was delicious. I love their spicy chicken tenders so I knew I wouldn't be disappointed. The chicken sandwich was good paired with their spicy mayonnaise and pickles. I would most definitely come back for more. Drive thru service was good and food was delicious. read more

Popeyes Louisiana Kitchen - Inside the Spicy Chicken Sandwich - Fast Food Near Me - Round Rock, Texas

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Food hot and very deli. Sándwiches are a hit on the run. Service is excelent. Empleos very frendly read more

Despite no customers inside and three employees sitting in a booth talking in Spanish, every table in the place was dirty. The drink machine was out of a number of choices. read more

Our service was so amazing and the food was better than any Popeyes I've ever evening. I started to snap pictures for Yelp and they asked me what I was doing? I told them and they asked if it was a good experience and I said absolutely! Then we started chatting and they told me their names. Michael, Jeremy, Arnest and Ariel we're so warm and friendly. I forgot my wallet and the four of us came in to eat with $15.25 of emergency cash we found in the car. I was so pleasantly surprised to see that they had Apple Pay and Samsung pay so we ordered what we wanted instead of making it fit with the 15 we had. The food was terrific, the restaurant is large and very clean, and we absolutely had zero complaints. We will come here again! read more

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I honestly won't go back. I'm not one to write a bad review but the whole experience at this place wasn't great. The workers seemed like they didn't want to be there. I looked at the other reviews after ordering and I was honestly nervous to eat the food I ordered. It took 20mins to get my what's supposed to be fast food. And no one told me that it was going to take that long. No communication between worker and customer It was extremely empty and now I see why. I would avoid this place. read more

Un cooked sandwich, there is no chicken in the nuggets Took forever to get the order while there was no line people looks lost don't know what are they doing charged me twice and give me a wrong order. Close that place man and switch to another business read more

Popeyes Louisiana Kitchen - a chicken sandwich cut in half - Fast Food Near Me - Round Rock, Texas

My experience at Popeye on 6/11/2025 was unbelievable. I stopped at the Popeye at University in Round Rock to get lunch when I say it was the worst customer service I ever experience. I went through the drive thru to order got to the window paid for my food. Joseph Popeye employee gave me the wrong amount of change back, so I blew my horn to get his attention he came to the window I then explained to him he owed me more change he then snatch the change out of my hand recounted it saw it was short and where he had drop the remainder bills on the floor. He pick them up and with attitude threw them to me slam the drive thru window and gave me the middle finger and called me a bitch. By that time the manager came over to the window apologizing for his action and explained they were short on employees and really needed him. I then told her being short of employees still don't give him the right to treat a customer like that. While she was talking to me he was in the background behind her still putting up the middle fingers. Another customer which was a pastor that was sitting in the dining room approach me after I had to go on the inside to make sure my chicken was right when the customer approach me and said that was his first time eating there but will never be going there again. He stated that was so unprofessional of Joseph and told me I should press charges against him for throwing the money at me. The manager allowed him to go right back to work even while he steady gave me the finger while I was leaving. I still paid full price for my meal but will never be going back to that establishment again if that's how they allow employees to treat they customer. And I may still go back and pursue charges against Joseph. read more

This place knows how to make someone smile! I arrived as I were shopping in the area. I was greeted at the counter by a nice lady and the people in the back were working diligently to fulfill orders for busy drive thru. I made up my mind and ordered and paid...super fast service here as my order was up piping hot and super tasty. (Chicken strips spicy and mild and fries). Portions were even plentiful! I got my dipping sauce and drink and watched Playoff football they had on the TV's... Great place to grab lunch on this day. If in the area again I will definitely make a stop in. The team was just so hospitable..they should be commended! Thank you again for being awesome! Respectfully, Bryan read more

Popeyes Louisiana Kitchen - So hot so yummy - Fast Food Near Me - Round Rock, Texas

How is a chicken place out of chicken at 6pm? Slow AF. Literally sat in the drive thru after my order for 10 min and then another 10 min asked to pull forward. Ridiculous. read more

Horrible service. Monday night at around 9:00pm i asked for a large mash potatoes & gravy after the guy read me my order, I asked "is that okay? If not it's totally fine!" the guy shut the window started yelling & cussing & the girl next to the fountain drinks just looked at me & started laughing. I was so nice & he could've just said no it wasn't a big deal. But he didn't treat the other people in line that way. I work in customer service & kindness goes a long way. I even asked a simple question about the basket combos since I hadn't been to Popeyes for a few years & nothing but smart ass remarks. I was like damn okay, already regretting choosing that place to get food. It's not hard to be nice & think before you speak. read more

Worst experience with Popeyes! Waited in the drive thru for 35mins to have our order incorrect. Do not waste your time, staff was seen just standing around talking and we think the cashier is possibly stealing. Never coming to this location. read more

As hungry as I was and needed a quick bite before going back to the hospital..this was the best two piece I have ever eaten at any Popeyes location..On a Sunday between 2 and 2:30pm.. read more

One of the employees here took my debit card and spent over $100 bucks before I caught the charges :/ of course the store refused to pick up the phone when I called so I called the police. THEY picked up read more

It's the worst food i have ever tasted; over cooked shrimps that you couldn't even recognize or tasted read more

Popeyes Louisiana Kitchen - Surf and turfs. The shrimps was tiny and overcooked. Burn and small - Fast Food Near Me - Round Rock, Texas

Not I waited in line over an hour and they STILL had to make my food on top of that. Just absolutely ridiculous for a fast food place. Literally sitting in line still as I type this review. And it's not like you can back out cause it's only one lane. Looked inside and there where 6employess including one outside ... oh and when I got home my order was wrong like I cannot make this up read more

Drive thru service is the worst they want to have all the attitude and still mess up orders. Not sure how that works as well as very disrespectful. They are a waste of time and gas so save yourself and chose somewhere else that's worth you time and gas pls. That will give you good quality food and service you deserve. read more

Food service was horrible!! The Manager ( Corrina ) Very Disrespectful & racist. She Had only colored people waiting for over 20 + minutes for their food! Highly do not recommend . read more

The fifth time y'all have messed up our order when it comes to spicy bone in chicken. Y'all never actually give us spicy chicken. Only regular. My husband always says y'all are rude through the drive through as well, I tried giving y'all the benefit of a doubt and chalk it up to new staff that hasn't been fully trained yet. But please step up y'all's game! It's ridiculous at this point. read more

Drive through closed and no sign as to why it's closed. Just two cones blocking. Two cars parked outside close to the building made it look open along with all the lights on. Tried going into the Lobby but locked. No note today 3/27/22 Second and last chance as the service is slow and the customer service needs some hope. read more

Don't get me started on Popeyes! Always disappoints with poor service and cold food! Look at this "tender" it was about 1.5 inches! Cmon mannnn read more

Popeyes Louisiana Kitchen - a hand holding a box of fried chicken - Fast Food Near Me - Round Rock, Texas

Seriously my husband and I make bets whether or not we will be able to get our order here when we order through the app. Don't even try to go here in the evenings they start cleaning the kitchen and stop cooking when they feel like it. I have mobile ordered here before which cuts off half an hour before close and been refused and told to call and get a refund because they already tossed or put away the food. This is after they didn't answer the drive through window and actually locked the lobby up early as well lol whoever owns this location is 100% not managing it. read more

For a quick family meal in a pinch Popeyes is a great option. I was looking for a family meal and the store GM offered even a better family meal option for a better price.i didn't have to wait long and the tenders came out crispy and fresh. It was a positive experience compared to other fast food options in the area. I was given my receipt with the option to get free food if I return within two day. Definitely going to be a future lunch choice this week. read more

Horrible service. They posted that the dining room is open until 10 but I got there at 7 and the doors were locked. So I made my way to the drive through and waited in line for 45 minutes. I couldn't back out because there were cars behind me. This location is just not good and nobody seems to care. Avoid this place at all costs! read more

They took over half an hour to submit our order and give us our food that we ordered on the app even after we showed them proof of our order, the confirmation number, and the receipt. There was even attitude given at the window. read more