I was here mid-day on a week day. The food was hot and good, even when I arrived at my destination to eat it. Tried the newsworthy chicken sandwich. Decent though I find Chick-Fil-A's to be better. $3.99 without sides--good value. No price for five wings without sides. They charged me $5. Didn't think that was as good. I have had Pop Eyes wings at other locations at better value. Overall, I find this a decent Pop Eyes. Would grab something quick from here again. read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Wayne, New Jersey

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Shame on this Popeyes location for taking advantage of young teenagers! Mathis is the second time this has happened when my daughter came to the mall. She ordered a kids chicken finger meal and they charged her $16.52, even on the receipt upgrading her fries to a large for an additional $2.70 which she never asked for. These kids don't know any better and she just paid for it. This is the second time this has happened to my daughter at this location! read more

Despite the negative reviews for this place, I decided to grab some food here after a long day of shopping! The chicken was hot, juicy and DELICIOUS! The fries were crispy and the biscuit was fresh and buttery- just how I like it! The guy that took my order was very nice and fulfilled my special request with a big smile! I found that the prices here are a little bit more than other locations, but I guess it's because of the location. This Popeyes is apart of the food court at Willowbrook Mall, and sits right across from Starbucks. The eating area is disgusting unfortunately. I found the tables and floors to be sticky, and there was a significant amount of trash on the floor. I understand this mall is busy, but it's still no excuse! read more

Popeyes Louisiana Kitchen - 2 piece meal w/ fries and a biscuit - Fast Food Near Me - Wayne, New Jersey

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I have read a lot of the negative reviews for this location and was very skeptical on trying it. They don't have any specials offered but if you go on their website there were two coupons for this location. I only ever order the tenders and this is the 4th time ever having Popeyes chicken. The tenders here were just as good as I have tasted at the other two locations I visited (Dover and Rockaway, NJ). I am a very picky chicken eater and if there is ever anything I don't care for I will not eat chicken for months following an icky experience. My food was hot and served quickly. The biscuit was freshly baked and tasty. The Buttermilk ranch dip was kept refrigerated and was cold which complimented the Bold BBQ sauce. The service was fine and all employees met my expectations with requests for sauces etc. it was 2:37 pm on a Monday afternoon , not sure if that makes a difference or not. I would visit again when I have a taste for their tenders. read more

Not sure why there are so many negative reviews. I went to grab a spicy chicken sandwich and the HYPE is real it's delicious inexpensive and worth the wait. There was a long line as expected but the workers ensured it moved quickly and had a smile on their faces. Go grab your chicken sandwich ASAP read more

Popeyes Louisiana Kitchen - Spicy chicken sandwich - Fast Food Near Me - Wayne, New Jersey

Very unprofessional. Ordered on mobile app which should have order ready when you arrive. Ok I understand not make orders until the person arrives like other fast food place. After standing at pick up for 5 mins and the order numbers kept climbing I got the managers / cashiers attention. Told her I was order 32 she said it being made with out looking for the receipt. I waited another 10 mins and asked he again about my number she repeated its being made. About 5 more minutes go by and the person bagging asks what number I was. By now they are 20 orders past mine. The bagger went to talk to the cashier after not finding the order slip. The cashier had the slip under the register handed it the bagger. Do not go to this popeyes they are clueless on how to run a business and the manger should be fired or demoted to buttering the biscuits. read more

The manager here is dismissive & has a bad attitude. After biting into my friends spicy chicken sandwich a week ago I decided to order my own for the first time. Well, it was so incredibly salty I couldn't go past that initial bite. I passed it on to 2 veteran Popeyes spicy chicken sandwich eaters and they both spit it out. I tried to tell the manager but she debated it with me. Then proceeds to hand me another with the sauce on the side. I took a taste of the sauce and told her that that batch of sauce was not correct and that my friends vouched that it didn't taste how it was supposed to. And that it tasted like I was sucking on pure salt. She said "oh ok" and I left with a piece of chicken on dry bread and my money lost. I will NOT patronize this place again. That customer service was atrocious. read more

Absolutely worst chicken I have ever had. It was completely dry and extremely salty and tasteless. I do not even want to waste any more words to describe how completely futile this place is. IT Does not taste anything like a Popeye chicken! Totally disgusting and gross!!! read more

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Service was good. Food was hot and delicious. The only negative is the menu both on line and in person. Does not have a good description of what is contained. ie. 8 piece box, biscuits? size fry? On-line unable to order only wings or only legs. There is no customization. This would make ordering much easier. read more

Their food is good. I won't order the chicken sandwich from them anymore though. Twice instead of giving me a whole chicken patty, they threw in chicken tenders and they were too thin and cruchy for the sandwich. There was more crunch then chicken. That is why I took off one star. read more

there was a fucking grey hair IN my popeyes biscuit.... my hair is dark brown.....i was disgusted and baffeld at my experience never again will i return i wasted my cajun fries bc i had to spit it out all over my fucking fry's. fuck popeyes read more

We usually take out from Popeye's on Hamburg Turnpike in Wayne, NJ. The last 3 times they forgot to include one of the sides we ordered with our combos. I sent feedback to Popeyes corporate and received an answer within 2 days, apologizing . But they are TOO CHEAP to reimburse or offer me free side to cover their error. From this point on, I will unpack my orders in front of the other customers and make sure I am receiving everything I ordered. HOW CHEAP OF POPEYES!!!! read more

Always great chicken here. Great for franchise food... The other thing is if your eating with a crew, print out coupons from the website.

Slowest fast food in the world. Took them 20 minutes to put 5 chicken tenders in one box.

I wanted 3 orders with 3 fries and 3 soda and they gave me 2 orders with 1 fries and 2 soda. So I went back and told that to them. And they said we have to charge you again and it was okay so I said that's okay charge it but I want a receipt. The workers refused to give me a receipt but they charged me again so I was calling for manager because as a custormer I have the right to get a receipt, yet they called security guards because I was yelling at those deaf dumbasses. Then I reported them to the mall but nothing happens bc I'm all alone and they got a company to support them. read more

For a fast food chicken place, this place is good. 1) I love their spicy fried chicken and cajun fries. 2) Print a coupon from the website, and double your meal for free. 3) Always loved the sides. Look, this is fast food. As such, you get what you pay in terms of health and service. read more

They shorted me chicken on all of my meals to go. They also gave some TINY chicken tenders that looked more like nuggets. Store doesn't answer the phone, corporate 'customer service' doesn't care.... it is ultimately up to the store owner/manager and he ignores any feedback from the customer service line and lies to close out the complaint saying he responded to customer. read more

The Manager Jorge Mendez was a rude unpleasant individual who does not know the first thing about customer service. His attitude is unprofessional. He is lazy and did not resolve an issue the way a manager should. The title of Manager went to his head. Corporate needs to speak with him & explain to him the role of a Manager. His interpersonal skills & poor attitude toward customers should be addressed. Hopefully he will go through the necessary training to address his lack of customer service. Jorge needs a class in etiquette & how to work in the food & beverage industry. The woman Manager not sure of her name is Always pleasant & very accommodating with customers she understands that without customers there would be no business. Hoping that Corporate speaks with Jorge about his poor disposition & demeanor toward customers. A smile & a little customer appreciation is at the heart of every business. Best Regards read more

Usually this location doesn't disappoint but this is twice that I've gotten stale food! I ordered the popcorn shrimp combo and I couldn't even eat it. It was rock hard smh I guess I just need to ask to wait the 10 minutes for fresh food. read more

Chicken dry asl, childish workers overall trash and they don't have a variety whatever they have ready is all they have to offer

This was my third time coming here and I'll say this, The chicken was dry, not fresh , and extremely HARD! I always tell my self that I won't be coming back to this place again after being disappointed my second time, but the third time I came here today and decided to give it a chance I wish I would've spent my money else where. Sides were okay but as far as the chicken was a no go for me. You can taste that the chicken has been sitting out all day. The breading was so hard it literally hurt to eat. Now I know how a good piece of crispy chicken taste like but that was beyond crispy. It was like chewing on rocks. Never again read more

Wow, that sucked. Rude employees who even went so far as to take off their name tags. No fries, not much choice of chicken pieces, no butter, and no manager. Ended up hungry with a refund. read more

When you order food and the manager, Jorge, is unprofessional. As a food establishment, it is your job to service the customer. But if there is a shortage of food, it is your responsibility to be courteous when relaying the information. It is NOT common knowledge what food is NOT available. Guess what POPEYE's If it is on the menu, people night order it! read more

Just as expensive it can get, Popeyes prices keep going up (mind the fact that gas is going down) Order Spicy and what you get is a chicken with some flavors, not spicy at all (what happened with the 12 hours of seasoning they advertise?) The employees are rude. And don't ask for any other extra sauce because you have to pay $0.25 for each,this is ridiculous! The only reason i comeback is because my kids like it, as they never experience the kind of service and the real flavor on food! read more

Never again. I came once before and the food was not good. The chicken was cold and the rice and bean tasted bland. The person with me complained about her meal as well. I gave it another shot and bought the fish with corn and mac & cheese. A $7.49 meal as advertised on the menu but I was charged $7.99. It's the principle not the money. Then the cashier says it comes with one side so I said ok only the corn on the cob. He charged me $1.00 for the extra side. I asked for 2 waters and was charged for one so that was for the extra side I was charged for that I didn't want. It doesn't end there. The fish was over breaded and over cooked. You almost couldn't find the fish. The mac and cheese tasted as if it was made with water and no cheese. It was unbelievably bland and watery. The only thing worth eating was the biscuit and the corn on the cob. Make sure to add salt to the corn and butter to both for better flavor. Good luck to the people that eat there. read more

very rude employees. some were nice but the lady handing out orders rolled her eyes at me multiple times when i told her my drink was wrong. this happened twice. read more

Probably the worst experience I have had at a popeyes. After a 10 minute wait for a simple combo meal (which I never got) I gave up and had to argue to get my money back. The employees were indifferent and rude. Terrible. read more

normally order spicy chicken breasts. Went to the Wayne NJ Popey's and placed an order for 2 piece dinner with the breast upgrade (spicy). Got mild instead. Checked with the counter man and was told the mild was fresher. Told him i wanted spicy as ordered and got 1 spicy and counter man slipped in 1 mild. I was not given the option to cancel the order. I have been a Popey's customer for the past 25 years (20 years in Rockville Maryland and 5 years in New Jersey but i will think 3 times before i order from Popey's again read more

I never write reviews especially on fast food but this was the slowest and rudest places I've been to a long time.