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    1.0 (2 reviews)

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    17 years ago

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    Spin Laundry Lounge

    Spin Laundry Lounge

    4.1
    (87 reviews)
    $$

    Super affordable, comparable to what i have to pay to wash my clothes at my apartment, but much…read morecleaner!

    I would like to share a very disappointing experience I had at this laundromat…read more On the day I visited, I brought my two small dogs with me. I placed them in a shopping cart provided by the business, and I made sure to put a blanket and a cushion so they were comfortable and clean. At that moment, the manager saw my dogs, said they were very cute, and even offered them something to eat, so I assumed everything was fine. However, later an employee approached me and told me I had to remove my dogs from the cart, saying that customers place clean laundry there. I tried to explain that the manager had already seen them and did not say anything, but the employee responded in a very aggressive tone, saying that she did not care what the manager had said because she worked there and wanted the dogs removed immediately. What hurt me the most was not only what she said, but the way she said it. She raised her voice in a very harsh and aggressive manner, and several customers around us were able to hear the entire situation. I felt embarrassed and disrespected in front of everyone. I have been coming to this laundromat for almost a year and spend more than $40 each visit. It is very disappointing because I usually like the service and the environment, but this specific employee's behavior made me feel unwelcome and very uncomfortable. Because of this experience, I am considering not returning, even though I have been a loyal customer.

    New System Laundry

    New System Laundry

    3.2
    (20 reviews)

    I used to work for this company in Kent, WA. At first, I thought, "Wow, this is an easy job." But…read moreit didn't take long to realise things weren't quite right. From my experience, the company leans heavily into locking customers into long-term contracts that may start off cheap but gradually increase in price over time, often without much transparency. That led to a lot of frustration from customers, and unfortunately, we were the ones on the receiving end of it. I was regularly dealing with complaints about incomplete inventory deliveries, constant price changes, and overall inconsistency--none of which were within my control. There also seems to be a high turnover rate. Employees, including management, don't tend to stick around very long. The longest-tenured person I saw had only been there about three years, which says a lot. That said, I do want to give credit where it's due--Evan stands out as someone who genuinely cares and understands how to manage people. From my perspective, though, he's stretched way too thin and doesn't get the support he needs from higher-ups. That lack of support trickles down and affects both employees and customers. I wouldn't necessarily say "run away," but I would strongly encourage anyone considering this company--either as a customer or employee--to do their research and make an informed decision. Also, the company really pushed employees to get customers to leave reviews... so here's mine.

    Please listen to me clearly. Do not use New System Laundry. They made a major error on an order and…read morethen denied it. Not only this, but the quality of their service is the absolute worst I have ever seen. I then tried to leave the contract for their breach and they attempted to bring legal action against me. All of this created a massive amount of stress. Do not use them. I have never been treated so poorly by a vendor in all my life.

    Abraham's Fabric Clinic

    Abraham's Fabric Clinic

    3.0
    (34 reviews)
    $$

    I got a bridesmaid dress tailored here at Sunny's Sewing Studio and it turned out great. I needed…read moreto get the bottom hemmed because it was too long. There were three layers to this dress so I feel like it was not a simple task. She had me try on the dress so she could get an exact measurement. Fast turn around time. Very nice!

    The seamstress here does a horrific job. She is either highly inexperienced/unskilled or does not…read morecare about the quality of her work. I brought in three tank bras and a brand new silk dress to have the straps shortened. She completely butchered my silk dress (which was not cheap). It's asymmetrical now, with a crooked hem, and lies funny (there's a hump on my upper back). She cut the straps (but not in a symmetrical way) and simply brought the back up higher, so the crooked hem lies awkwardly high on my neck). You can see that she sewed the hem a couple of times and had to take stitching out and redo it, so there are holes in random places in the areas she was working on. Yes, the fabric is probably really difficult to sew, but she could have told me she was not able to do it. Instead she did a botch job, and it's unwearable. As for the bras, she simply sewed a hem across and left the bulky remains, so they are unwearable. When I picked up the items, she said it was too thick to sew down. She did try to sew down the bulk on one but didn't even try for the others. All of them are unwearable, though, because the bulk should have been cut off (would have taken two minutes to do it that way). An inexperienced seamstress would have known how to solve this problem. She must get lots of complaints because she makes you pay for her services up front. I just walked out the door and didn't check her work until I got home, so I had no chance to ask her to fix it. Of course, I'm never going back. Don't bring anything here that you care about. It's not worth it, she'll only make the clothing even more unwearable. She probably expects you to complain and won't do a good job until you ask her to. Don't waste your time.

    Popular Cleaners - laundryservices - Updated June 2026

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