One of the one 5 star store for me in South Coast Plaza mark...They always have very unique designs for shoes, watches, hats, bags, accessories and etc. Value wise its expensive....daaaaaaa we are talking about Porsche Design. Service is always great and today was 5/5...they have unique sunglasses and still their shoes is my fav part...The quality talks here and its never disappointed us!!!!We came here to try their new collection... read more

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There is always something cool to discover from Porsche Design and you don't have to be a Porsche driver to treat yourself and appreciate. The collection is evolving with new products each season although I miss the previous collaborations with European manufacturers, like Rimowa, Ferragamo, IWC... The SC Plaza store is a sleek venue. Staff is friendly and professional (and not snob at all). Prices are not too high and they also have sales on a regular basis. So if you are patient... read more

Kevin Coleman was fantastic in helping me replace my sunglass lenses, offering suitable additional options, and even showing me how the case converts for multiple travel-purpose functions. Amazing representative for the company! Wonderful experience. read more

Once again... another 5 star experience. Enough can not be said about manager Matt, and staff Kevin of one my very favorite stores. Every encounter and interaction with them is always a great experience. Both Matt and Kevin really care about their customers and interactions with them keep customers coming back and loyal to the store and products. It's essential for Anyone can sell something and say goodbye, but it takes a great experience for them to manage, interact with customers, and sell so that customer leaves smiling, laughing, and excited to come back to see them and the new pieces. For that experience alone, I'm bringing in my friend who is a new and future customer with me on my next visit! He's already wanting to buy the same. That's how it works. Treat one customer wonderful, another further customer comes as a result. First off, I love all the products and unique pieces Porsche Design. Porsche design is one of my FAVE places. My unique Sneakers, sunglasses, clothing, etc... I have ALWAYS gotten compliments on my pieces each one wherever I go as well as the people I buy them for. I'll be honest in telling you I don't always tell people where I get them, because I'm selfish I'm not wanting others to have the exact same thing or the same look. yes, I'm that girl! However in writing a review I can tell you. I'm not worried running into you in my circle with the same. I do Yelp as a means to acknowledge when service and product is above the normal and exceptional. Each visit here is that. So you haven't come in and fully checked out the store you are missing out. Thank you Matt! Thank you Kevin.! read more

Premium brand but not premium service. First called the store. Got put on hold for over 5 minutes so I hung up. Went to store. Clearly asked for carrying items in a certain range ($200) and they said they didn't have any backpacks in that price range- and they didn't offer any alternative solutions. I then go look at backpacks on the floor. First one I pick up is $218. Not quite sure what the disconnect here is but in addition, the gift bag for the backpack also didn't fit in it. Won't be returning here because this is a luxury premium brand and with that is a certain level of expectations m in customer service that unfortunately weren't met. read more

My son loves cars so we had to stop in the Porsche store when we walked by on Saturday. The salesman was so kind. Even though we didn't look like people who were going to buy anything he was excited to show us all of the items they had. He was so knowledgeable about every item and it was so interesting to see all of the items that were made out of car parts. He even gave us a brochure and told us about their center in Carson. He made our son's night and in turn ours too. read more

Kevin is amazing! My 10 year old son and I were at the mall and he really wanted to see the Taycan in the store. Kevin immediately welcomed him in and made him feel like a star. He clearly has a comprehensive knowledge of Porsche and is passionate about the brand. He taught my son many amazing things about Porsche and cars in general in our short time there. It was such an incredible experience for my son and now he is obsessed with the brand. I could not be more pleased and we will definitely be back. Thank you Kevin for creating such a special event for us! read more

Porsche Design is a boutique specializing in those items that you don't really need, but you want to have. The designs are supposed to be simplistic, functional, and sleek. Many of the products are made for Porsche by other manufacturers. For example, apparel is made for Porsche by Adidas and Golf items are made by Taylormade. This particular store was a bit small in square footage, so it didn't have the same offerings as the larger Beverly Hills store - knives, bikes, etc. Select items in the store get marked down quite a bit, so some deals can be had if you look closely. I walked out of the store with a pair of golf pants for 70% off. This put it at the price of regular golf pants, but these looked so much sleeker. Perfect for when I visit the country club for my next round. The sales lady Shila (correct spelling) also showed me a couple of watches that were discounted 50%. They happened to be the couple that were the least attractive of the bunch. read more

The service here was unacceptable. Me and my wife had walked in yesterday afternoon because we wanted to buy some sunglasses that our friend Pierre Renaux had designed for the Porsche Design Group last year. We were checking out the "Yoko" sunglasses thinking they were the ones, when a stuffy tall store attendant with an ugly H&M shirt and jacket came up to us and corrected us that they were in fact not the ones and that the "Yoko" sunglasses had been around since the 70s. Fair enough, we were wrong. So I asked "which ones might have been released more recently?" He scoffed, obviously showing he was annoyed by us, and then suggested another pair. Of course he thought we were bullshitting because of the mistake and the seemingly outrageous claim, so I tried to lighten the mood by making a quip joke about something with Porsche and the store. That's when he abruptly and very vigorously refuted the joke and stated that "Porsche Design Group has nothing to do with Porsche the car." And he got into the history of how Porsche Design was created by the grandson of Ferdinand Porsche and basically gave this triad to prove his point against my joke. His attitude, approach, and very thin veneer of professionalism was ridiculous. Obviously he was even more annoyed! So we left. But to prove this review a real point: To correct a customer is fine, we all make mistakes and it helps if the store attendants of the company help inform and correct the customers kindly. BUT to insist that a store called "Porsche Design Group" has, in his words, "nothing to do with Porsche the car" AND instill a domineering attitude and indigent cause to feel superior upon the customer, is flat out wrong and unacceptable. I'll leave this review with this from Wikipedia: "Porsche Design Group (Porsche Lizenz- und Handelsgesellschaft mbH & Co. KG), based in Ludwigsburg, Germany, was founded in November 2003 as a majority-owned subsidiary of Porsche AG to combine Porsche AG's and Porsche Design Group's accessories and licensing business into one single company." We'll just go to the Berlin store in a few weeks instead. read more

Expensive, but worth it. The salesclerk was incredibly personable, went out of her way to show us plenty of items both useful (awesome cufflinks) and audacious ($300+ per setting utensils.) While I went in merely to browse, I ended up walking out with a fantastic pen that resides in my pocket nearly full time and 3 complimentary handcarved chocolates. Additionally, 3 weeks later when I returned to Ohio I received a postcard in the mail from the clerk telling me she hoped I enjoyed my purchase and to contact her should I need any other items. Top notch. read more

Everything in this store is well made and crafted to last you a lifetime. Mind you, it's not a drop in the hat for the weak of wallet. However, you know you'll get something that no one else will have. Service was decent and I would have purchased the wallet if they had the one I wanted. read more

Porsche Design-- AMAZING product line. Quality, craftsmanship, dedication to simplicity. For cutting-edge performance and design NOTHING beats Porsche Design. A modern, comfortable approach with luxury fabrics, lines, and appeal. The Costa Mesa store is comfortable and cozy with a sales staff that is knowledgeable, professional, and interested in what YOU want, not just making a sale. As a matter of fact, I have been 'made' into a client. Email from a sales person is PERSONAL several time throughout the year- including announcing SALE EVENTS. The emails are limited, not production, and feel like communicating with a good-friend. Definitely WORTH a visit. . . if you'd never been. On SALE is BEST- but sometime, there are items with such APPEAL that the $$$$$$$ is OK- like the PD Shisha (hookha) @ $2100- it's PRICEY but amaaaaaaaaaaazing! Everything item in the store is SEVERAL LEVELS over aesthetically pleasing- some reach to EUPHORIC. read more

Probably the only boutique I've been to that didn't make me feel like a chump for only spending $400 bucks. Great service from the moment I walked in the door to the regular postcards following up on my purchase. The service just doesn't get any better than this. read more

Beautiful store with great selection, I got some P8478 aviators they are the best looking sunglasses with the best quality I've ever had, always buying my sunglasses at Porsche from now on. read more

Kevin was extremely helpful! He took his time showing me around the store and never felt pressured to buy anything! He was very knowledgeable about all of the products and made me feel very welcome in this store! Thank you so much! read more

Love the selection this store offers. Beautiful time pieces, helpful staff, clean facility. Every time I come in here, I HAVE to buy a watch. read more

This store has by far the best customer service in the South Coast Plaza. Padi was extremely courteous, helpful, and knowledgeable. As a Porsche employee down here on business, I decided to stop by and check it out. Padi assisted me in trying to find the right pair of sunglasses, but I ended up not buying a pair. I did not once feel pressured to make a purchase, and Padi made sure I left with brochures and a business card for reference. The store was small, yet very well organized and clean. This store will definitely get my business next time I'm down here. 5 stars for Padi, 5 stars for the store itself. read more

Big shout out to both Josette & Tehuta! Both ladies were SUPER HELPFUL! Very knowledgeable and did their job at making feel like I was rocking the Porsche Design P8678s!!! Great Experience for this very satisfied Floridian! read more

Probably the best shopping experience I've ever had. Everything in the store is high quality and beautiful, and Rebecca was as amazing in both knowledge and customer service as it gets. If only every store was like Porsche Design. read more

Porsche Design - Porsche hookah bro - Leather Goods Near Me - Costa Mesa, California

Just bought a 2,000 hookah here. When we first came in the store there were some German employees (don't know if they were sales or corporate) and they were really nice and professional. Because of them we decided to go back and get it! When we came back they were gone, the kid that was helping us was nice but not very knowledgeable on the product. The older woman who was working with him was incredibly rude though. I don't know if she was a sales person or a manager but she did not smile and gave us attitude when we asked to see another hookah to make sure we got the cleanest one. Please retrain your associates! They do not have any customer service skills, it was almost like we were bothering them to do their job! read more

I purchased the P'8478 Sunglasses that have the interchangeable lens from Porsche Design in Costa Mesa this year. I was served by Shila (Sales Associate). Upon trying on and purchasing I advised Shila that I was only interested in purchasing the very largest size lens sunglasses so for her to show me only those ones, hence why I went in search to buy their particular sunglasses. My husband was in the shop with me and can vouch for this that I always specified the "largest size". It is the Sales Associate's job and responsibility to inform the customer about their brand and how the sizing works, etc - it is NOT the customer's responsibility. When I was in the Porsche Design store in New York City I purchased the new Raspberry colour lens set, and upon buying I used the words "largest size lens". However, upon changing the lens just recently I noticed that the raspberry lens did not fit my sunglasses; instead they were too big. Confused by this, my husband and I went into Porsche Design in Costa Mesa (the store that I purchased the sunglasses from) and queried why the raspberry lens were too big considering I'd purchased the "largest size" sunglasses and lens. The Sales Associate who was working in the shop that day, Petra, advised that my sunglasses were in fact not the largest size afterall, and that you go by the numbers on the inside of the sunglass arm. She advised that my sunglasses are Size 66 which is the "medium size", and that Size 69 is in fact the "largest size" - she also stated that the P'8478 style comes in "three different sizes". So my husband and I went on to explain about when purchasing I'd always told Shila that I wanted to buy the "largest size". Unfortunately, we were told by Petra, who also spoke to her Manager, that there is nothing Porsche can do about this issue. Because my husband and I were never informed by Shila about how the sizing worked (ie going by numbers), obviously we don't know whether Shila had ever got me to try on the Size 69 and that she mistakenly ordered Size 66, or whether she just always incorrectly advised me that the sunglasses I was trying on and purchasing were the "largest size". I am extremely disappointed by this, as Porsche Design could not put it right for me - instead, I've now had to repurchase the "largest size", that being Size 69, and $600.00 is a lot of money to just shell out randomly. I love these sunglasses, however, I'm not happy with Shila for misinforming me upon purchasing the "largest size", which was quoted to her numerous times, as that was my whole point in purchasing their expensive sunglasses - I love oversized lens sunglasses. This whole experience has made me feel very disappointed with Porsche Design, as they are selling expensive products, however, their Sales Associates (namely Shila) obviously aren't trained adequately enough to ensure they're listening to their customers needs and informing them of the brand. However, since last weekend, I have just looked on Porsche Design's website for the P'8478 sunglasses and it actually has four sizes to select from (60, 63, 66, 69). So even as of last weekend, the Sales Assistants got it wrong then also. When are their staff ever going to get it right? They honestly have to know their products, especially considering their items are so expensive! So a big thumbs down from me! read more

When Louie V discontinued the wallet I've been using for the last 10 years or so, the hunt was on for something new. Wandering around South Coast Plaza, I came across the Porsche Design boutique. I dig the wallets in this store. Nice clean design, I put it through hell and it holds up well. Service is also top notch. I even got a hand written thank you card in the mail after picking up some lighters as gifts. Items are little spendy, but hey... ya gotta treat yourself every now & then. ;) read more

A PREMIUM BRAND WILL INEVITABLY FAIL WITHOUT PREMIUM SERVICE, or Product integrity. I've been waiting a month (and counting) for the store to replace defective lenses on a pair of 400.00 sunglasses-unacceptable. I made the trip up from san diego to costa mesa to show them the cracks that had developed in each lens, expecting some kind of service on site. NO. have to send them to NY for service (?!).. um okay.. it will take two weeks (?!) um, okay... can i have them shipped to me directly? NO, they come to costa mesa. (?!) can you ship them to me in san diego? NO. So, I have to drive a hundred fifty miles round trip, (again) to pick up the glasses? YES. we'll call you in a couple weeks. (it's been a month- I just had to call them, they had no update, but took my number and promised to get back to me.... two lenses = 300 miles by car, 6000 miles by Jet, 4 weeks and counting.... read more

I bought a gym bag from Porsche Design Online USA after I bought a PD Titanium watch 1919 and thought well ok not bad, very expensive. Minimalist, nothing more but I like it. The gym bag came and part of the online purchase had a tote bag in my check out as a gift so I said ok nice. When the bag was delivered the straps didn't seem to work right or perhaps the bag was missing a strap. So I called the 800-521-5152 number listed on the papers that came with the bag fro some after sales help. I called every day for 5 days during the times listed of 9:AM to 5 PM PST leaving a message and the invoice number on a VM and no one called back. On the greeting the VM tells you to hit #2 for "after sales help" which I did. Each time a man's voice recording said that someone would get back. I describe in great detail my issues with the bag and oh by the way the free tote didn't come. I did finally on the 6th attempt of my calls have a nice woman answer by the name of Danitra and said she did not receive any messages and that she did not know anything as she is in repairs. She showed concern and said that she would contact the online sales but at the moment they are in meetings. No one called and instead I get a e-mail from a Petra McRae, E-Commerce Specialist who writes that the tote bag is only for those that spend $250.00 and nothing else. Seriously? I think this Petra should resign and get a job at Walmart as a greeter. Probably not her fault for her lack of respect after the purchase as the management dictates the culture of this online shop. I think Ferry would be rolling in his grave if he knew what kind of incompetent people were representing his products. After this Petra finishes her internship as a Walmart greeter she can apply to the Stern School of Business specialization in Luxury Market program. In the meantime I would immediately promote Danitra to President of Porsche Design USA so that she can teach everyone what customer support is all about and turn this place around. I will return the bag as I have not received any follow up call as of today. I abhor paying literally 10 times more for a gym bag that was made by Puma in Asia which I could have bought Marshall's discount retailer. read more

I came in to buy a pair of sunglasses. the staff is very nice and informative.

The Porsche Design at the South Coast Plaza has only an exchange - only return policy. However, no refunds are given.

This store always has what I'm looking for. It's my go-to place when I can't think of any gifts for my BF. Their clothing is great quality and will last forever. It's not super flashy (which He likes) but it's expensive and very rarely do you find others wearing the same items. I always ask for Shila- she's great. My favorite product from Porsche Design are the sunglasses (they have the BEST aviators). read more

This review to express my complete dissatisfaction with the customer service that I had in my attempt to repair an item that I bought from Porsche Design in South Coast Plaza Mall in California . I could have got a better service in Walmart how come you have such a high end products with such a low support and service my business and my company's business will go to Mont Blanc from now on that's about $6,000 of annual gifts to clients and staff what a shame read more

Super friendly with my needs for my Porsche BB and cover. Very knowledgeable which was much appreciated.

Ausgezeichnet...outstanding! Polite staff, excellent quality leather briefcases. And the stainless steel knives are ergonomic. As I recall, this place was started by Ferdinand "Butzi" Porsche, son of Ferry, grandson of the old man and original design engineer Ferdinand Porsche. And nowadays I think it has ties to the car company. One thing I found amusing are this fall's (Fall 2011) jackets. They are thick, with fur(like) trim, reminiscent of the 80s. I love the 80s. And I ran, I ran so far away...867-5309...so True! Well I digressed. Fine leather goods, wallets, unique items. I suggest you check their website first before visiting so you know what you want wne you get there. Just one tip: if you're lucky to own a Porsche, don't be an ass and behave like you own the road or that you're a racecar driver in the streets of L.A. Take it easy. No need to get extra attention, you've already arrived. Richtig? read more

Porsche Design has nice merchandise, but their service is what keeps me coming back. Several people have helped me....I think the manager (Rose??), but I usually work with Tony. He goes way out of his way to help me find what I want. He's sent text messages, emailed and called when new merchandise arrives and he knows it's what I've been looking for. I've even gotten thank you cards from the store, which is a nice touch. Keep up the good work. read more

had great service and purchase sun glasses rebecca thanks again