I've only been here a couple of times but I'm impressed with how consistently helpful and cheerful the staff is. I have been ordering items online and picking up at the store. Since I'm terrible with visualizing correct sizes I did ask one girl during my last visit if they had the Disney Marie or Up travel duffle bag so I could see if I could check out the dimensions in person. She went to the back and searched for awhile and only was able to find the Marie one. I think I like the vibe of BoxLunch more than that of their sister store Hot Topic which I used to shop at all the time. There are lots of Disney, Sanrio, and Studio Ghibli which are my favorites. The prices are slightly higher at BoxLunch but I do think they are geared towards a different demographic --- think more family focused instead of teens. Just be aware if something says it's low stock at the store there is a high chance your order will be canceled if you choose to pick up at store. It happened to me twice. You can always order it to be shipped to the store as long as it's still in stock at their warehouse read more

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I wish I could have written this review sooner I just really wanted to recognize the girl who helped us out this day. I couldn't find her name but the only detail I remember was she has a Sanrio cinnamon roll sticker on her badge. She was super helpful in pulling out the buy one get one free Harry Potter bags off the rack. She was super friendly and very helpful with making sure we received our points. I love this store and I love the deals. Look forward to doing some Christmas shopping here. read more

BoxLunch - Men's Clothing Near Me - Torrance, California

If I could give a 0 I would. Claudia # 297724 had the worst attitude, she was not helpful and overall had a very bad attitude. Talked to me like I was stupid and had her co worker read me something as if I couldn't understand it when she had read it to me. I will not be going back. read more

The service was so helpful, friendly and polite. I ask the employees name is Joy she check inside the back room to check if they have more in stocks loungefly backpack stitch with baby ducks , and then she said yes had more in stocks so I got it. Joy very helpful and friendly with a happy smile. I like the loungefly backpack style of stitch with baby ducks. I love to shop to pass by at BoxLunch looking very cool stuff they have in store. I will always come back this place read more

BoxLunch - Loungefly backpack stitch with baby duck - Men's Clothing Near Me - Torrance, California

Love this place!! First time we visit this store cause We were Looking for a particular item for my son's birthday and CLAUDIA gladly helped us, took her time to look for it and help us to order online. I hope everyone works like her, she obviously loves what she does and very knowledgeable to her store, thanks Claudia. read more

I love love this place! My favorite place in the Del Amo mall for sure. I always find something cute here. It's not cheap but it is worth it. A lot of things to look at and the employees are nice. read more

I love gacha collectibles and they have a shelf that has tons of different randomized collectibles so I bought one with famous tv show characters. Ended up getting Peter griffin! Enjoyed what this place has and probably would be back on my birthday to redeem my rewards that I signed up for. read more

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I came here on a whim, and I saw they had the Mean Girls bag clips where it's a surprise what character you're going to get. I really wanted Regina George, but most of all, I wanted Damien saying, "She doesn't even go here!" Claudia, who is a Mean Girls fan and works here, went out of her way to help me pick my characters. I did not get Damien which I really wanted, so Claudia bought a couple of Mean Girls clips for herself, got Damien, and was willing to trade!!! I've never had such amazing customer service like this in a very long time! Claudia, you are amazing!!! read more

BoxLunch - Thank you Claudia for the best customer service and willing to trade! - Men's Clothing Near Me - Torrance, California

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They have the cutest stuff. My little one loved checking everything out. The staff is on top of it too! Rang us up quick and we had several people check in on us to see if we needed help when we were browsing. Honestly one of the best retail stores I've seen in this mall when it comes to customer service. read more

(FIXED VER.) Extremely rude cashier who was making a fuss. She didn't even let us select something for 25 percent off when it was 25 percent off, but she only did it with certain customers. I also bought a Hatsune Miku figure from there, and as soon as I opened it, when I got home, it came out damaged. I had to use crazy glue to fix it back together. Wish I could rate it a star, and all the staff were rude. read more

This is a nice cute novelty store of pop culture, whereas other places like Ahhs and Spencer's Gifts often have borderline risque and more adult themed merchandise, I'd say Box Lunch has more of a family friendly atmosphere and lots of nice licensed items, with a focus on the whole "comic con" culture of super-heroes, anime, sci-fi and such. It's in the Del Amo Mall read more

BoxLunch - $13.99 on 50% off clearance sale for $7.00 - Men's Clothing Near Me - Torrance, California

always very friendly people. very engaging with customers. i wanted something and it was out of stock in my size and the worker was very apologetic , checked in the back, and redirected me to a store where they do have it in stock. also always has very cute items and updates their selection read more

My first time ever at a box lunch, purchased my first hoodie here! I'd have to say probably one of the best day! Joy was such a helpful staff and most importantly such a wonderful individual. Thank you so much, wish you all the best! Loved everything about the store. Truly wish I have one near where I am back on the east coast. read more

Been here a handful of times since they joined the ever-changing Del Amo mall. You can find this store on the 2nd floor, right next door to Din Tai Fung. I like that they have so many unique items here. Most of the time, I don't buy anything because I just don't have the space for all their cute things, but I love to browse and see what they have. My main reason for this review (perhaps slightly overdue) is to praise the great customer service here. A while back, I was looking for the Lilo and Stitch blind bag keychains. I had gotten one at another location in Irvine but wanted more. I called in and, to my dismay, they didn't have any available and weren't sure when (or if) they would get them in. Franz was so helpful and kept in contact with me over a couple weeks whenever they got their shipments in. Thankfully, they finally got a bunch in and I was able to buy them. She went above and beyond to help me out. I'm still so grateful. Cute little store with awesome customer service! read more

I love the staff in this store, they are also so nice to their costumers, from the moment they greed you, until you you leave the store. They really make my visit feel like an aventure. By far the best Boxlunch store in Los Angeles. Shout out to Kyran! Patricia! John! and the rest of the associates, you guys make a great team. God bless you all. read more

Nikki was super helpful on the phone. Helped me lock down the item I wanted and recommended me the size for a present for a friend. Would recommend calling for any online items that need sizing esp for gifting to the opposite sex. read more

Wanted to give a shout out to Ember and Veronica at the Torrance Del Amo Store 4550, such helpful and friendly staff. Really took the time to assist me at check out and has such great energy and presence, you can tell they are such sweet people and love helping others. Thank you again for such a great experience! read more

This store is full of adorable items. They carry apparel, mini backpacks, wallets, blind bags, and collectible figures. They have a better selection in store than online. Whenever I go there the employees have always been very nice and conscientious. And with all the stuff they carry the store is very well organized. But sometimes it's easier to shop online and pick them up at the store because this store is very small and it's difficult to browse when it's busy. read more

I love this BoxLunch too much. They always have the newest products stocked, displayed and easy to find and I love how the store is laid out. The staff here is amazing, ready and eager to answer any questions or help find the best loot. Ember has helped me MULTIPLE times and is so awesome, patient and funny :) She has amazing customer service and my favorite store visits are when she is there. read more

We always get good customer service here. I was looking for an item and Joy stepped in to help and even offered to check the back for me. She was very genuine and friendly. Definitely recommend this store :) read more

Great place to come in shop for some family favorites, "Disney" of course! Amazed at the super friendly staff they have EMBER and NIKKI are awesome great personalities, and very happy in helping us shop. Definitely will be back for more!! Thank you. read more

Box Lunch is my favorite store, selling pop culture items with a cause. For every $10 you spend, a meal is provided to a person in need, thanks to the partnership between Box Lunch and Feeding America. Their store in the Del Amo mall is located next to the Din Tai Fung restaurant. They've got a bunch of Star Wars items like Stormtrooper toasters, hoodies, socks, R2-D2 and Death Star popcorn poppers, wallets, bags, Funko, books, jewelry, Nixon watches, collectible figures... Along with Disney, Marvel, Star Trek, Deadpool, TV, and Hello Kitty stuff. Box Lunch also has periodic promotions like Box Lunch Bucks and seasonal sales. Their website www.boxlunch.com lays it all out there and has even more inventory than they carry in store. They've got a loyalty program you can sign up for through their website or at the brick and mortars. Enjoy picking up some pop culture goodness and doing a good deed at the same time. May The Force be with you! read more

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What a gem this place is, it's basically a Disney/toy store for the grown ups. I order the cutest and coolest stuff I didn't even know existed on their website and pick up in store or return to store for free. My kids have to drag me out of here.. Only downside is this store is so small it does get packed like sardine on busy days and the "lunch" money cannot be used with other discounts/promotions so it's often useless for me. read more

Johnathan, asst supervisor is amazing! Thank you so much for your amazing customer support and kindness!

THE BEST EXPERIENCE EVER AT A STORE. Patricia, ember and jessica are amazing! I never take the time to right a yelp review but their attitude and all in all service was amazing! So friendly and they really hooked it up for me!! Best in the west! Truly hope these girls go far in life cause their customer service was on point. If you haven't checked this place out you totally should and definitely make sure you meet these girls! Awesome!! read more

BoxLunch - Men's Clothing Near Me - Torrance, California

I love coming in Box Lunch! I wish there was one closer to where I live but I am never disappointed when making the trip to this location. Today I met Ember and Jess who were just THE BEST! Can't wait to come back! read more

Great staff and gear cause. Your purchases go toward feeding others which is an added benefit to spending your money here. A fun and eclectic store for kids and adults. I'd like to describe it as a brighter happier version of hot topic that features comic, Disney, anime brands of the like and collectibles. read more

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Love this store and love this location. The staff was absolutely amazing. Special shout-out to Leigh (I hope I spelled it right). My kids usually very shy but she was so kind he actually opened up. Made our visit really great. Definitely recommend this location. Have a great day! read more

Me and my boyfriend care into this store & we loved it! So many cute things and although it's pretty pricey, the customer service at this store was great I had about 4-5 employees if we needed help but weren't over whelming & made sure we knew about their sale. We especially appreciated Amber, she was so sweet! read more

So let me start off by saying that I am a well experienced boxlunch shopper. I've been to just about every boxlunch in Southern California and yes, I always have nice experiences, BUT, boxlunch Del Amo is my home. Everytime I walk in, they make me feel like family. Ember, Karen, Jon are the 3 see the most and shop with the most but the just the whole store is so friendly. Everyone is very helpful and very accommodating as is all box lunches I've shopped. What I think sets this store apart from Everyone else is 1 how well Everyone works together, their team is tight and they trust one another and it shows. 2 this store, even with limited amount of space always finds a way to display everything without it looking so cramped or crowded. Honestly, no matter how far I move from this store, I will always take the extra miles to shop here and its because of the atmosphere this team has created! Keep up the awesome work guys! read more

Great selection of Disney products I haven't seen elsewhere, including the parks. Staff is attentive but items could overall have better organization. read more

I specifically sought this store out on my last visit to Del Amo because I'd heard so many good things about all the cool/cute stuff they sell. I'm not sure if other locations have better merch but i was really unimpressed with this one. I didn't feel I saw anything different from what's at Hot Topic or Disney/Warner Brothers store. I also feel there is much more exciting Pop culture merchandise to be found, but I could be spoiled by all the items I find at local cons and on Amazon. It was also pricey for what they did have. I managed to look over the entire store before an employee said hi and asked if they could help with anything. Not because they were busy with other customers but because they were busy talking with each other. Can't think of any reason i would be back which is a bit sad because I was really excited for this place. Oh well, on to the next shopping adventure. read more

This is the second time I have come into this boxlunch and have gotten a rude sales associate. I come in here all the time. I spend a great deal of money at boxlunch and two times I have dealt with rude and passive aggressive sales associates. I did not know that after 7 days you couldn't return or exchange pops. I was not angry, I was actually really understanding about the situation. My cashier (Kiran) was so nice and wanted to offer me a discount for the inconvenience and it wasn't that big of a deal but the lady standing right on the other register. She had brown curly hair that was tied back and glasses. On my receipt it shows two sales associates helped me so I'm going to assume that this girls name is Ember. But (Ember) was completely rude and passive aggressive. She told me that there were signs everywhere that said that you couldn't return pops after 7 days and it was on the receipt and I should have read that. Who says that to a customer. This is the second time and it has left a bad taste in my mouth. So uncalled for and no need to be rude. I'd understand if I was rude or angry but I wasn't. I said it was fine and it wasn't a big deal. I honestly am at the point where I won't be returning to this boxlunch. Work on how you speak to customers or fire the employees who don't speak right. read more

This is my go to store. I absolutely love this store. I'm a huge Disney fan. I can go on and on about this store. I love the employees. Their always super helpful, they tell you about any discounts going on. They greet you as you walk in. I love that their willing to go and check in the back for anything you need. I like that this store is always stocking on new merchandise. I definitely recommend everyone to check this store out. They have a variety of things. read more

BoxLunch has always been one of my favorite stores and decided to stop by and take a quick look. It's really hard to walk out of there empty handed due to all the cool stuff they have there. The service has always been great at any BoxLunch location, but this specific spot was by far the best. The staff were incredibly friendly and welcoming. Ember and Franz take the whole customer service experience to another level. Thank you both for helping me and my family. read more

This Boxlunch location is in my backyard and my go to spot. Customer service is up and beyond and they handle to their best abilities to help you for your needs. Never had a bad experience, it was always a positive!! There are plenty of other Boxlunch locations around but I feel at home here! read more

I went in yesterday because I was having issues with the online site. I ran into Ember, who was folding some clothes at the time. We bonded over my Twenty One Pilots hoodie and talked about music. (Friendly staff that actually makes an effort to get to know/ relate to their customers is why I love this store so much!) ANYWAY. I told her about my problems with the site, and she got me the number for customer service. She also suggested that she could order it online through the store and she could have it shipped to me. She helped me out so much and made it so quick and painless. I was so frustrated that I was having issues with the site, and she turned that experience around completely. It made my day so much better knowing we got everything worked out. I'm so grateful she went out of her way to help me out and was so positive and friendly while doing so. :) read more

My daughter and I shop here frequently. The staff is always super helpful with her and make sure to be polite and friendly. She really feels welcomed. read more

Prices are stupid high, but the clothes is so cute. It's always so fun to go into the clothes to see what cute fan gear they have. I was able to buy the most beautiful lion king purse I have ever seen. Was it worth the $70 price. Hell no. Could I find it cheaper. Nope. Did i buy it anyway. Yes I did. read more

My boyfriend and I visited this location yesterday just to check out what was new and we were greeted by a very friendly associate named Nikki. When we entered she made sure to inform us of the many different in store promotions. She checked in on us a couple times as we browsed around (I tend to take my time here as there is just so much to look at). When I came around to look at the loungefly backpacks she checked in again and we started chatting about the different styles we each had. She was engaging and genuinely loved the product. I was having a hard time deciding which one I wanted and she suggested the Coco one as it is a Box Lunch exclusive and it always sells out. I decided to think about it but as we were waiting for our food to-go from a nearby restaurant I kept thinking about what she said about it selling out. Did a quick check online and sure enough, not available anywhere! I promptly went back and purchased it. Thanks for your help Nikki, love my new backpack! read more

BoxLunch - Men's Clothing Near Me - Torrance, California