Out of all the Porsche dealerships in the area, Porsche Tacoma is the only one I have never purchased a Porsche from. After this experience, it will remain that way permanently. I have worked with nearly every Porsche dealership within a 60-mile radius, including locations in other states. This is, by far, the worst Porsche dealership experience I have ever had. Initially, I had a great experience with Stephen Bi, the GM, and Ian Kim, the Finance Director. Everything started off professional and promising. I returned a few days later specifically because Mac Vang was preparing a Cayenne GTS for me to test drive with full intent to purchase. That is when everything went sideways. Ray Ainsworth came out, stopped Mac mid-process, and stated that I was not allowed to test drive the Cayenne unless I had already purchased the vehicle. That single interaction completely ended my interest in doing business here. I have purchased multiple Porsches. I am an experienced buyer, deeply involved in the Porsche community, and I have never been treated this way at any other Porsche dealership. Being told you cannot test drive a vehicle unless you purchase it first is unacceptable, especially for a serious buyer who was already prepared to move forward. Ray Ainsworth is the sole reason I will never step foot in Porsche Tacoma again. Because of this experience, I actively warn my friends and family to stay far away from this dealership. I also share this experience with fellow Porsche owners and PCA members and strongly advise them to avoid Porsche Tacoma entirely. This experience has also caused me to stay away from all Larson dealerships as a whole. Porsche is a premium brand, and the customer experience should reflect that. Unfortunately, Porsche Tacoma failed completely in that regard read more

Porsche Tacoma - Awful experience with Ray Ainsworth - Car Dealers Near Me - Fife, Washington

This is for the service department. I've been taking my Panamera Turismo here for service for couple years and today is my last time taking my car there. ( Lady Service Advisor ) read more

I stopped by Porsche Tacoma in Fife while I was in the area, and the visit turned out way better than I expected. Mac Vang helped me with my questions, and he was genuinely impressive. He knew Porsche inside and out, including the subtle details that only someone passionate about the brand would catch. The entire interaction felt honest and low-pressure, which is rare in the dealership world. The facility itself was spotless and had a very professional feel the moment I walked in. I've been to dealerships before where I felt ignored or judged based on appearance, but that was absolutely not the case here. They offered me water right away and I barely waited before getting helped. The whole experience felt efficient, friendly, and welcoming. First time friendly: Yes Efficient: Yes Would I return: Yes JY review read more

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We met Adam Kelly while looking at Tacoma Porsche in Fife. He was knowledgable, friendly and professional. He was not pushy. He demeanor was calm and confident. Our experience was very positive and welcoming. It was a fun day! Highly recommend Adam. read more

I need to sell my father's Porsche Macan outright. I met with Brandon, who was realxed, helpful and got the sale paperwork done quickly. If I ever decided to buy a new Porsche, I would look here first. read more

Bought a used 2022 Taycan 4S here and had a wonderful experience. Christian, who was my sales rep, was super easy to talk to and we got along well. I enjoyed test driving with him and also talking through the sales process. I also came here to get my HVAC replacement done and that was on schedule as promised with a pretty cool video overview of the service, and I got a Macan loaner which was cool to test out. The manager, Stephen, is also really nice and easy to talk to! There are a couple things you should be careful of though: 1. While negotiating the price for the car, I was definitely promised all kinds of concessions before I bought it. Unfortunately, some of these weren't recorded so I didn't get the deal that we verbally discussed when I came in to sign for the car (e.g. $500 gift store credit became $150 gift store credit -- not a huge deal when you're dropping 6 figures on a car, lol, but leaves a bad taste in your mouth). I think this is just a matter of keeping track properly, I'd give the benefit of the doubt. But I'd be prepared to handle this next time. 2. There was a replacement promised for the door sill of my car, which came with two deep scratches on it when I purchased it. I was told at the time that the parts were on order and I'd be able to have it replaced soon. Unfortunately, it's been about 3 months and I think it's still on backorder. I assume this is out of the dealership's control, but I probably should have gotten that on paper somewhere. 3. It's a little disorganized. I assume this is the reason for #1 and #2, but another thing of note was that I expected the dealership to keep track of when my CPO paperwork should be finished, and that I would get this paperwork after my HVAC replacement was complete. I actually ended up having to ask for it to be filled out, and I don't know if it's been submitted to Porsche HQ yet. None of these things are a big deal as I guess this is what's to be expected from dealerships, but just notes for the next person. I'd probably be debating between going to this dealership or the Bellevue one if I get another Porsche. All this being said, owning a Porsche is insane and the car is incredible to drive. It's (unfortunately for my wallet) probably likely that I'd get a Porsche for my next car after this one :') read more

Purchased another car from Porsche Tacoma and it was the first time it felt like an "event" -- with all the balloon, cup cakes, unveiling, gift bags, non-alcoholic champagn, etc. it was so delightful and it made our new car even more amazing. Thank you Stephen and Lan for a special occasion-- more to come !!! read more

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Picked up our car on Valentine's Day, and received some special arrangements from Porsche Tacoma Sales Team, love all the decor and the bears. Glad they treat us like a family. Will definitely go back again to buy another car. read more

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I bought a top of line Macan from Porsche fife and what a mistake that was. They promised all sorts of things and were extremely helpful until I paid for and drove away. The salesperson knew little about the features on the car and how they worked so I used youtube to figure everything out. The sales manager made commitments he had no intent of keeping. Seems like you should get a higher level of customer service when you buy a high end car like a Porsche. Perhaps they would do better selling used cars. My advice is to avoid this dealer. read more

We came in over the weekend and we were greeted by Lena. She was very sweet and professional. I was specifically interested in the Macan so we test drove two different modesl of the Macan the S and GTS. I had already test drove the Turbo so it was really just figuring out what was best for me. I live, work and shop in Bellevue/Eastside. All my prior car purchases have been from Bellevue auto dealers, however this time while car shopping I was less impressed with the Bellevue sales people. I decided to venture out and since Tacoma had a larger selection and closer than Bellingham we took a short drive to Fife. My overall experience was A+. After to doing some research I ended up purchasing a 2018 Porsche Macan GTS from Porsche of Tacoma and I am extremely happy:) While I could have ordered my car online and waited a few months for delivery...the one in the showroom with the big red ribbon had my name in it! Lena was awesome and I love my new car!! read more

Porsche Tacoma - Car Dealers Near Me - Fife, Washington

I originally wanted to buy a used Boxster 718, Bellevue has one but they have no interest in giving any discount and low ball my trade-in... and the car had high mileage for 2017 (38,000miles) so I contacted Porsche Tacoma. Andre Harlee answered the phone and was very professional. I never own a Porsche before and based on a very short test drive in Bellevue I have fallen in love with the Boxster. I finally drove down to Tacoma and walked into the dealership thinking...hmm, should I get a new one. They have one white beauty in the show room, 2019 basic boxster, exactly what I wanted. But I questioned if the car will live up to the Porsche brand and will deliver. I was also introduced to the new Sales Manager Larry Wendell. The moment I met him, I knew that he is a world class sales person. Very nice and humble, down to earth, and very helpful. Sales team and I negotiated back and forth for a week, albeit after so many critical email I sent them, they were still nice and willing to help me to get my car even though my income was in the borderline approval. I finally got approved and can tell you that the sales team in this store is world class caliber. They don't push to sell, they help you to get what you want, they understand your needs, and they make sure the needs are fulfilled satisfactory. 7 star experience here, both Larry and Andree are super active and would highly recommend to work with both of them to any one. Hard working people who communicates well and stay on top of the customer needs in their best capacity. They also provided great rate for my trade-in, much better than Porsche of Bellevue (automation). In the last 3 years, I bought more than 10 cars for me and my big extended family and friends, all Mercedes Benzes, Volvos, and BMWs, never Porsche. Although other sales department provided world class caliber sales also, Porsche Tacoma sales have surpassed every dealership I have been. They even throw in the expensive all weather mat even after I signed the contract. Service after sales is also great. Andre spent so much time teaching me the Porsche way (their infotainment system) and always answer my question (ie how to activate CD player etc) - few weeks after, the plates came and they put them on for me, even washed my car....and opened the door for me to get into my Boxster. I love my Porsche, and I am strongly thinking to trade in my Benz to a new all black Macan....however, hard time during the corona. Perhaps there's a deal :-) Will I do business again with Larson Porsche of Tacoma, definitely! I would even drive down from Seattle to service my car there. read more

Porsche Tacoma - Car Dealers Near Me - Fife, Washington

The only circumstance in which I chose to write reviews are when something extraordinary has happened. This is precisely what has occurred, and is solely based on my experience with James Buhl within the sales department. From the moment I first called I was amazed by his professionalism, honesty, and immense knowledge about Porsche. Buying a car is often an arduous and intimidating process, yet James managed to foster trust; which ultimately made my family's car-buying experience as painless as possible. In fact, on multiple occasions he even chose to go above and beyond what was expected. His actions alone have made this process unforgettable, and I am deeply grateful for his support and expertise. If you're interested in buying from Porsche of Tacoma, I would strongly urge you to ask for James. As a matter of fact, I would trust no one else to deliver this caliber of exceptional service. read more

Purchased a 2015 Corvette from these folks in Sept 2023, have not had acceptable results from their folks getting back to me regarding the registration for my car. It has been 3 months now and when I call they state paperwork not in yet. I reached out again was told they would check, been over a week but no follow up from this dealer. I called a local DOL office which verified car was registered back in early October, I already have a title in hand which I received a month ago. Seems like once the sale is completed they move onto the next customer, poor follow-up. read more

Just pick up our new Porsche. Thanks for all the help from their GM, Stephen. Best experience ever. Highly recommend. Real testy for luxury.

If there's a 0 stars. I'd pick it. They just want your business then not follow up. But Yelp probably would say I am not a customer and ask Porsche Tacoma to pay to remove this feedback. I bought. $72k car. And they suck! Don't buy from them. read more

Helped my cousin buy a car from their lot. We worked with James and he's been great. However buyers beware!!! Roger the finance manager was caught trying to rip off!! Without disclosure and consent he included items on the sales price. One was Antitheft device for $399 and the other was Key replacement warranty for another $399. Can't believe this is a Porsche dealership. Last time they tried it on me was at a Hyundai or VW dealership.. when I confronted him his face turned all red and was embarrassed. He bet he should be! Stay away from this stealership. read more

So, we purchased a Porsche Macan S, 2 days later Porsche had to picked it up for gear box and transmission issues, the vehicle wouldn't drive. No biggie yet,online says it's occurring to the macan S. We are awaiting the vehicle to be fixed, been a month so far. Plenty of contact nice for sure, very apologetic.. wish my wife had her Christmas gift, but no worries rather it be running and safe. I will let everyone know how Porsche ends up resolving the situation, and making things right on their end. So, that is why only 3 stars as of now, I will finish this review when our dealing with them is complete. Gotta love washington.. watches out for their citizens in so many aspects. We worked with Stanton, very nice guy! read more

Porsche Tacoma - Merry Christmas love - Car Dealers Near Me - Fife, Washington

Extremely happy with my new ride. All staff here are super nice. Especially, big thanks to both Stephen and Lan! :) read more

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Ridiculous service. The manager was even more ridiculous. He couldn't even try to help or give any options to make things worked out, but walking around like he was so busy. Also, They totally ignored me when they knew that my brother had the money in hand to buy a car right away. Unfortunately, we will never ever buy cars here. After that, We went to Bellevue dealer, sale-man and manager were doing their best to work thing out, and they were success got us 2 2019 cayman. I will never recommend this dealer to my colleagues or any potential buyers here. read more

Thanks to Stephen for the smooth deal! He patiently solved tons of my questions and had a speedy response during the whole purchase process. Definitely will let my family and friends know so they can get the same quality of service I got from him! read more

Trying to decide between a cayenne or an x5, Sales lady was kind and helpful. The sales manager came out to help, he told us what he could sell it for and we told him we were going to sleep on it. He tried the whole "what can I do to get you into it today" line. This is the Porsche dealer. The other Porsche dealers we have dealt with are higher caliber! So we slept on it and came back, he basically said he couldn't honor the deal he told us about. Took all our info and started the salesman bullshit rat race, have a seat and lets negotiate! This was the actual sales manager!! Ummm no! You gave us a solid number and now your going back on your word?!? After an hour (ish) time is money and I went in and said this is simple, will you honor your deal or not?!? He started uhh uhhh wish washy I asked again! He finally said no, we walked out, angry and frustrated. We went and bought an X5! read more

I was in the market for a new car and I live on the east side , so the first place I went was AutoNation. No one greeted me from any of the dealerships besides Audi. And at that point I'm just thinking, I'm planning on spend over 100k with you guys but seems like they don't need it. Then a buddy of mine introduced me to Porsche Tacoma, Lan was awesome to work with and the whole purchasing process is very smooth. Would def recommend all my friends who is in the market for a car here! Thank you Lan , Greg and Devin again for making everything easy and nice. read more

The service person Freddie Brown on the Porsche side is wonderful. But as I walked through the showroom as my car is being serviced everyone is too busy on their phones to even acknowledge me. If I were in the market you just lost a potential sale. read more

I have been looking at a Porsche for awhile. I met Zach and he was outstanding from the very first encounter. I was there today and he took a couple hours with me to educate me and take me on a test drive. Stanton, the store manager was very helpful and spent time talking with me and getting to know me as well. I was VERY turned off from Porsche after dealing with Porsche BELLEVUE. If you want good service and friendly staff, visit Tacoma Porsche. read more

Andre is a professional sales who helped me to get my Macan. He was super patient to looking for the model that I want, explained every detail of the function. I had a really good experience to working with him. read more

I recently bought a CPO cayenne, all the process was very smooth, Stephen and Lan helps a lot, very nice experience!

Great service department. Jax arranged alternative transportation and was out the door minutes later. Great attention to detail from everyone on the team. I definitely trust my Porsche to them. When I picked up the car it was in the bay ready to go. Thanks for great service Jax! RHilden read more

Most disappointing experience I've ever had with a car dealership (and that is saying something)! I put a $5K deposit down on a 911 Turbo S Cabriolet in April, with the understanding they would not charge over MSRP. I was reassured on multiple occasions that they only did that for GT cars and that they would stick with their word. I get the allocation, place the order and get a cool "Track Your Dream" view of the build process - very exciting. Two days later, I get a call from them saying they had "bad news". Yep, you guessed it - they wanted to charge a premium over MSRP, giving me some story about them renovating their dealership and this was a "special allocation" or some such nonsense. I'm trying to buy a car, not invest in the place. I could have (and probably should have) just eaten the premium and gotten my dream car - but I let the dream die here. Complete lack of integrity made me worry about what other surprises might be in store for me. I came here because I thought I might have a better experience than dealing with the pretentiousness of Bellevue Porsche. These dealers do not provide an experience in line with the Porsche brand - you're just a number to them and it shows. read more

If you're a female shopper, they will not take you seriously and treat you like you don't need anything. Each salesperson I tried working with, lacks customer service. We're buying high end cars, we should get Nordstrom like customer service. I have never gotten it here. read more

Well, I finally bought my dream car, a beautiful, black, 2014 Porsche Cayman. Porsche of Tacoma is fantastic to deal with. Andre went above and beyond to match me with the Porsche that I was looking for. I am very pleased with my purchase. They are the only ones to deal with when buying a Porsche. Also, thank you Brad for the painless experience with the financial aspect of the deal. Will definitely go back! read more

We had a great experience working with Stephen and Lan at Porsche Tacoma! We got our car a few weeks earlier than the promised time, and had wonderful service through the entire process. Thank you!! read more

Buy your cars elsewhere. I purchased a Taycan 4S here and the process was ridiculously unsatisfying. Porsche Tacoma has gone through (at least) 3 GMs since February and has no idea how to deal with customers. On average it took them over a week to answer simple questions (ie.. "is my car on the boat or not?"), they attempt to scam you at purchase while showing a lack of basic Porsche knowledge (special shout out to Ahmed who doesn't know what Sports Chrono is and tried to scam my 992 build!), and when picking up my $130,000 car they straight up accused me of committing fraud (or using my parent's money) in front of the entire dealership (hi random sales manager from Larson Audi!) because they apparently don't know what a loan from a major credit union looks like. read more

I walked in to the Porsche dealership thinking it will live up to the Porsche brand and deliver, and here's what I found out: Rather than giving a overall, thought to breakdown and address good and bad in each area of my buying experience. 1. Sales person - 5 star experience here . Sales person Lamar is a great guy. Super active and would highly recommend to work with him to any one. Hard working guy who communicates well and stay on top of the customer asks in his best capacity. Gave a good rate for the trade-in car as well. Knows how to serve a customer. Great experience! 2. Watch our before committing - Check standard basic stuff usually comes with a standard car like carpets and cargo covers. I made a mistake putting my faith on Porsche class dealership, and since they said it's full inspected; everything will be there. WRONG ! There were stuff missing in mine ~1K and good luck getting them after you sign the contract. 3. Finance process - Gr8 job on finding a finance organization. Good effort here on the manager for sure. However, felt cheated on additional service sold to me. Anyone who buy; no matter how rushed you are, read every bit of paperwork. They tell you one in words; and enter another in the paper, at the same time does not disclose when signing. Tip: Take your time read everything, bit by bit, or you will Regret ! 4. Service after sales - A month after, I am still waiting for them to find someone who can install the Lo Jack I signed to purchase. I was offered to send a 3rd party to install it, which I turned it down since, I do not want get my car electronics messed up and why should I send someone else to do the job Porsche was supposed to do. Will I do business again with Larson Porsche of Takoma: Yes I will but read my own post above first ! read more

I have been to Porsche Tacoma a few times and it's always a great experience. Ask for Miranda Winant in service she is the best. They throw awesome Launch parties too!! read more

Shawn Osborne helped me purchase my new vehicle with ease. I couldn't have asked for a more smooth transaction. He made my car buying experience a great one. read more

I just purchased a Porsche Taycan turbo from Jared Grant. I had a great experience from start to finish. Jared was responsive, helpful and made sure whatever questions I had were answered and I felt comfortable with the overall purchase. I look forward to coming back around June for my 22 Taycan I'm ordering from the factory. read more

Unbelievably lazy and irresponsible sales staff, including the sales manager Primo! He didn't even call me back after multiple calls from me or respond to my multiple emails. That's the first time I've seen sales staff not try to sell! I was negotiating the price with Primo and told him if we agreed I would fly 1000 miles the next day to do a final check and if all was OK then buy the car for cash on the spot and he could ship the car to me. We were just 1.7% apart so he told me not to fly the next day and he would look into cheaper shipping and get back to me the next day to hopefully reduce the delivered price by 1.7%. He didn't call back. I followed up a few days later by email and he replied they were too busy with month end to look into it. I called and left a message on Primo's voicemail, I left a message with the receptionist, I emailed multiple times and never got a response. Finally after a week, they took the car off their site. He never bothered to tell me they had sold it and I have no idea when they sold it. read more

I worked with Ahmed Saiyed in purchasing a used Jag F-Pace. He was very helpful in getting the car ready for test driving (it originally had a flat tire). Ahmed was responsive to my questions about the car and helped make the buying process smooth. After I purchased the car I realized there was a mistake by the finance dept in calculating my costs. Ahmed quickly addressed the situation and resolved promptly. read more

I was only here to see what the negative reviews had to say, and after reading them I feel Larson Porsche is getting a bad rap. First off, it is a business. They aren't going to carry you in on a cloud while massaging your feet. The review about "no one came out to talk to me," was crap. This isn't Pretty Woman and you now get to throw it their face, the staff was most likely busy with current/paying customers. Again: a business. Second, my experience. I found a car I liked online, called ahead to schedule an appointment. Looked the car over and made an offer, Zach and I shook on it and we began the process. Then I'm told it would be delayed as the drivers seat motor wasn't functioning properly and Porsche Classic has to make new ones. After two weeks patiently waiting I finally get my car and I've been happy ever since. Point is, they could've easily let me walk out the door with a motor about to fail and I'd be stuck with a $3k+ bill just miles down the road, but they didn't. Some reviews comment on the staff's integrity and so do I. Well done and thank you. I'm docking one star because the day I came to pick it up I had to wait 2hrs while preparations were being completed and I was bored/anxious. read more

I made a purchase yesterday from James Lee and his team. We had a excellent buying experience; all of the staff was polite and accommodating of our family(including younger children). Extra time was taken to thoroughly explain the operation of my wife's Cayenne. Overall excellent experience from start to finish. James even took extra steps to get me a holiday ribbon and bow for delivery! read more