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    Porsche Des Moines

    5.0 (1 review)
    Closed 8:00 am - 6:00 pm
    Updated 2 weeks ago

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    1 year ago

    Helpful 2
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    CarMax

    CarMax

    2.7
    (49 reviews)

    I have to start this by saying the local staff at the Carmax in Des Moines was great to work with,…read morethey tried. But Carmax financial in Carol Stream Illinois, was of no help at all. I'll try to make this brief. I went to Carmax to sell my 2020 LT1 Camaro but we ran into an issue. An individual bought the car from Carmax in 2021 they say he still owes $30k on it. He apparantly abandoned the vehicle at a repair shop and walked away from the repair shop bill and the loan. The repair shop went through the process to legally acquire the car and get it titled. They sold it to a dealership (who I spoke with), who sold it to the person I bought it from. Carmax Financial is telling me I have to go back to the repair shop (No clue what the shop is) and get them to figure it out, even though they went through the legal process in Tennessee to get the title. In a nutshell, some lowlife in Tennessee owes Carmax money and Carmax is making it my problem.

    I was in search of a Toyota Highlander Platinum with low miles and found one at a CarMax in…read moreIllinois. After doing my own research on the vehicle, I paid $199 to have it shipped here. The vehicle arrived on time, and I was notified it was ready to test drive. My sales rep was Andrew Nyongi and I can't say enough great things about that young man. He was responsive, caring, thorough, and just a joy to do business with. We test drove the car and it was perfection! A few days later, we arrived to purchase it. The whole process took less than 30 minutes. Best car buying experience we have EVER had! Based on this interaction, I would not hesitate one bit to purchase another vehicle here. The car drives like a dream and we cannot wait to take it on a nice long road trip. I will try to update this review every so often to inform of any issues, or hopefully, no issues at all.

    Tom's Auto Sales

    Tom's Auto Sales

    1.9
    (33 reviews)

    Our initial experience purchasing the vehicle was positive. We were treated respectfully and…read moreeveryone we interacted with was professional. However, the loan provider never received the title to the vehicle we purchased. When I reached out to Tom's Auto several times to resolve the issue and showed up in person I was given the runaround and even laughed at for being concerned that I had paid off a vehicle and had no title for it. I don't even think they tried to locate the title or investigate what happened. It was a huge hassle. I was told by the loan provider that this is a common occurrence with Tom's Auto, though I've read reviews about them from different platforms and have not seen anything pertaining to this particular issue. After spending time making phone calls to Tom's and the loan provider and being told to go to the DOT and then to go to the county treasurer I did have the issue resolved at the treasurers office. I did get the title to my vehicle. It was very frustrating and unnecessary to have to deal with this. All because the documents were mishandled.

    I had been researching Toyota Land Cruisers for a bit and settled on wanting a 2006. Tom's North…read morehad one! I knew that there would be a few things that would likely need replaced soon due to having 200k miles. We made a list and purchased parts for everything that goes bad around this mileage. No problem at all and I absolutely love this purchase! This is an as-is dealership. In my opinion, if you're looking for a turn-key vehicle that's going to be perfect for you for years to come with zero maintenance required - go buy something brand new. I see a lot of reviews that seem to think Tom's is responsible for their used, high mileage, low-priced vehicle having issues. Do your own research and know the common issues the vehicle you're buying has at the mileage you're purchasing it at. Then decide if it's worth the cost to fix those things after purchasing. I had a great experience, it was so fast and easy.

    Porsche Des Moines - car_dealers - Updated July 2026

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