I have done business with this particular place for over 15 yrs! I have always dealt with Duane…read moreCarnathan in sales and Jason Cushman in Service! Hands down they are the best, most trustworthy, straightforward people you will ever meet. I have purchased all of out vehicles from there and so has my extended family. Everyone has been extremely happy with the service they recieved from the time they walk through the door and the follow up afterwards. The internet service guy named -Brian Russ-even went the extra mile to find me the car I was looking for!! Thank you for being the best in town!!!"

I was very pleased with my new purchase. Eli, who sold it to me was fantastic at giving me all my…read moreneeded information. Thanks Eli. I love my car.

Scheduled an appointment with Vandevere a month ago, drawn by their long-standing reputation for…read morebeing trustworthy and competent. Upon arrival at the dealership, we were warmly greeted by Ray, who exuded a calm and pressure-free demeanor. Despite the challenge of meeting the specific budget I had in mind, Ray skillfully worked towards reaching that number during our discussion. His dedication and skills truly shine, making him a valuable asset to the dealership. Thanks to the efficient and seamless process, my wife and I were able to drive away in her new car after spending just 2 1/2 hours at the dealership. Huge thanks to Vandevere auto group and a special shoutout to Ray for delivering a professional yet relaxed car-buying experience!

They made a deal on Saturday to buy my BMW for 10,000 and I was gonna buy a 4K for 26,000 and they…read more the I he wanted me to do financing with them and they wanted to waste my time and make me come there and talk to him again about it and the an asshole so when you're signing, make sure you check your they will cheat you on financing the price of the car or the tax though add more tax to it

Don't do business with Trusty, they are in business with Fred Martin. I've had my vehicle less…read morethan 7 months and it's been in the garage twice for a month. First it was the timing belt and sensor that went out, then 3 days after I got it back, I lose the turbo and oil leaking internally and car almost catches fire with my wife driving. They won't cover their mistakes ar Fred Martin garage. Do yourself a favor, RUN AWAY AS FAST AS YOU CAN FROM TRUSTY AND FRED MARTIN. HORRIBLE SERVICE FROM BOTH. WOULD NOT RECOMMEND EITHER COMPANY.

Jacob got me into a very nice Sonata Limited. The process was simple, quick and easy and the team…read moreworked wonderfully with my finances and made me feel comfortable with my payments. I highly recommend going to Trusty in Norton and working with Jacob if you're looking for a car!

Had an exhaust problem with my catalytic converter that my car dealer could only fix by replacing…read morethe catalytic converter to the tune of $700+ and a week plus to order parts. Quality Muffler was able to cut, weld and replace the problem area in less than 15 minutes for less than $50. Not only did this fit my budget of time and money better, but the service was top rate and very friendly . . . Definitely 5 Stars!!

The service there was outstanding. The employees did what was necessary to solve your problem…read morequickly and low cost.I thank Bob and his group very much.

My 2025 ford escape that I bought new had brake issues at 18k miles. Used car manager Boone Adam's…read morehad tried convincing me 18k miles on a set of brakes is normal interval and tried pushing the blame onto the driver. Not believing the story I dug deeper and spoke to a mechanic there, (Seth Kinser) informed me there was an open TSB from Ford and got it fixed under factory warranty the next morning. Highly recommend working with Seth Kinser very professional, friendly and efficient. Had I not dug deeper and listened to Boone, we wouldn't have been informed about the open TSB and would've been stuck paying the dealer over $1,000 for new brakes. Thanks again Seth Kinser.

My wife sent an email to Savannah Ammon on 4/6/26 and to George Frantz on 4/8/26 as a follow up to…read moreour purchase of a vehicle we recently purchased from them. From our previous review we are not please with the vehicle we purchased due to oil and transmission fluid under the engine and it is smoking from 1 - 30 min drive. We have a 30 day warranty for 50% off for issues and guess what, today is 4/13/26 and both Savannah and George have not replied at all with our issues/concerns. Avoiding so the 30 days run out is not customer service. If I'm wrong then why not reply to the engine/transmission issues when we just purchased this vehicle and immediately having car issues.

I hate buying cars! Angelo and Amedeo changed my mind. Professional, organized and nice to deal…read morewith. No mickey mouse, just got it done without any hassle. Highly recommend.

Terrible. Saw Ford Explorer #9515 on website. Price listed $45,000. Went to dealership to see it…read moreand test drive. Was quoted price of $48,000 which Dealer Keith McMurray said was their best price. Terrible dealership and dishonest practices. Do yourself a favor and go elsewhere.

Bill Fellows for the past 4 car purchases in 6 years is trustworthy. Finance will attempt to…read moreswindle you and takes sign. oversight to use your calculator and ensure you walk out with the correct terms even when you emphatically indicate what you want, they attempt yet again to have you sign paperwork with service packages. THIS is the 2nd time in 6 months this has happened. I am awaiting management to respond but triple check the math. Write down the terms given to you in sales so when you enter the Finance office, you know what to expect. Do not accept any reason for incorrect paperwork.

We had the best experience purchasing a vehicle for our daughter here, we saw Rich and Tyler - both…read moreof them were so nice, easy to work with and went out of their way to make our buying experience amazing. My husband even smiled during the process - buying vehicles is his least favorite thing to do! It was great, from start to finish - we look forward to working with them again in the future!

Have never had issues or beef with their employees or work. Professionals and courteous too. From…read moremy experience in 8 years living here, Only 2-3 auto or body shops in town that I can say that about, But they're the best IMO. If I ever move away from here, I'll miss them. Edit: I should also plug Pat & Mike's Auto off of Market Ave (Southbound) just before the traffic light and OH-62W to I-77N connector. Honest and knowledgeable as well, (sometimes) more budget friendly than other local shops. They recommended CS for alternate work they couldn't perform. I still use both companies. :)

I trust these guys more than anyone around town! They may not be the fastest service around but…read morethey're the most reliable in town! I would highly recommend chassis systems our family trusts them and my dad has been using them for over 20 years! Don't look any further they will take good care of you! For the right price and service I don't think you need look further!