I could not ask for a better experience. Their employee showed up on time and did an excellent job…read moreof loading and unloading everything. Hopefully I will never have to move again, but if I do, I would definitely use Emerald Moving and Storage.

I cannot say enough great things about Emerald Moving and Storage! From the start of scheduling our…read moremove to move out date they were very professional and affordable. We had a long drive ahead so they sent us additional help at my request. The crew were polite and took care of our furniture with white glove treatment.

These people cheat lie and steal your stuff. Do not trust them and the units are molded poor doors…read moreand not locking. They are in the process of sealing my stuff right now.

From the owner: Find out why Freeport locals are doing business with En Route Storage on US-331 for their storage…read moreneeds. Our facility offers great amenities including uncovered parking, online bill pay, a variety of storage units, and more --if you need storage, En Route Storage has you covered for your storage needs. Rent online or give us a call with any questions, including unit availability!

If you need to lift a trailer on to your hitch, you'd better be prepared to do it on your own. This…read moreis not like any U-Haul place I've dealt with before. I believe this is family owned business because there's a house on site and a couple of large dogs that occasionally run loose on the grounds. They have a young gal who "works" the desk and has absolutely no customer service skills - ignores customers and talks on her phone all day long. The grounds are unkempt and there are ants EVERYWHERE. It took us hours trying to get them off of our belongings when we left. Just terrible all around. Drive a few miles longer and find a more friendly and clean location.

From the owner: Are You In Need Of A Secured And Safe Storage Unit?…read more Freeport Mini Storage services Freeport Florida, Portland, Santa Rosa Beach, Fort Walton Beach, Crestview, Niceville, Bruce, Valparaiso and surrounding areas. We offer - -On Site Management -Moving Supplies -Lighting -Fenced Facility -Computerized Entry System -Boxes of all sizes Call or Visit Us Today !

Charged way more than quoted for a move to a storage unit. I have tried to get in touch with the…read moreowner with zero response. Photos show how the storage unit was packed. Mattresses not covered, thrown in, tvs not wrapped, rugs not covered and stuffed in, ruined.

It started bad and got worse. I read some of the previous reviews and was hoping they were just…read moresome "one offs" but I, unfortunately, was wrong. I called and spoke with Mike to get my original quote and it sounded reasonable. A couple of weeks before my move, I realized I hadn't gotten a time that the crew would show up on the day of the move so I called Mike to ask. Here came strike one, he couldn't find me on the calendar - even though I had a confirmation email. He'd called me back fairly quickly and said I was on another calendar or something to that effect. Day of the move comes and they start moving furniture, nothing gets wrapped in blankets even after asking. Expensive leather chairs are flipped on their side and have a metal hand truck shoved underneath them, and other pieces of furniture are just put into the truck with no padding at all. Granted, we were only moving 8 miles down the road but we were told everything would be wrapped in blankets. Strike two. When they got to the house, we saw the final packing job, things literally just thrown on top of other things and obviously shifted during the short ride over. The last and final strike, there were a few things that got damaged during the move, we were told by the lead mover that he had taken pictures and we'd hear from someone the following Monday, never heard from anyone. I finally called Mike to find out what they planned on doing about the broken items, he told me he was unaware there were any. He finally sent another guy, Ethan, out to asses and fix what he could. We have an 8 foot mirror that was not fixable. Ethan said he'd work with "Mike and Fred " and one of them would get back with me. I finally just gave up and told them we'd just scrap the mirror, I just didn't feel like getting the run around any more. Strike three. Save yourself a headache and just use someone else. One last thing, I do see where they respond to some reviews- regardless of what they say, everything is accurate in my review, they have zero credibility to refute anything here.