Nail shop looks nice and clean but very rude staff. I was not greeted. Stood in the doorway for over 10mins until I asked for assistance. Once I asked the lady never made eye contact she brushed me off and said we have a wait I said how long ? She shrugged her shoulders and brushed me off. Someone came in behind me and she happily greeted that person. Makes me believe race definitely has something to do with the way I was treated here today. Do not recommend. Apparently you need to have an appointment in order to be treated like the others. read more

Nice place great job but very expensive The full cost just as much as a new set Clean environment but I would fine a cheaper and friendly place read more

The owner Kacie ( the lady that sits in the front by the door) is rude. She is rude to the people who are calling in to make appointments and she is rude to the customers who come in. Mimi did my nails the first 2 times I came in. She did a fabulous job! The third time the owner did them and they looked horrible. I booked an appointment and I waited 1 hour pass the time of my appointment. It should be walk ins only if they're not going to honor appointments. This place is over priced and not worth it! After, I posted this review Kacie chose to refuse services to me because she was upset about the review INSTEAD of trying to fix the problem and explain about the lack of customer service. She lacks customer service and is in the wrong business. read more

It was my first time here at Posh nails! I must say I am very satisfied I got in pretty fast, no wait time and my nail tech kacie is great at her craft. Check out my nails!! Super cute right? Check them out y'all read more

Posh Nails - Nail Salons Near Me - Ontario, California

I love coming here it's busy but it's so worth the wait I come with Denise for my pedi and recently had Minnie and she was so sweet definitely had a good experience read more

Posh Nails - Nails by minnie - Nail Salons Near Me - Ontario, California

Absolutely love this spa! I show kacie a picture of what I want and I get exactly that! I will always come back for her this place is absolutely amazing! read more

Posh Nails - Nail Salons Near Me - Ontario, California

good service and work ! Cassie did my nails and did a grey job ! I really recommend this place

I really want to leave a bad review so she doesn't get too busy for me but that just wouldn't be right lol I absolutely love how Tammy did my nails! She's super sweet and if you don't know what design you want she has great taste. She's very detail oriented and quick! Can't wait to get my next set. read more

Posh Nails - Nail Salons Near Me - Ontario, California

I LOVE this nail shop. Ladies go here. Kasey was great. Grateful and happy. Thank you read more

Posh Nails - LOVE THIS NAIL SHOP! Kasey is the Best. Im happy go here ladies. - Nail Salons Near Me - Ontario, California

I am so pleased with the level of service I received as well as how beautiful this place is. Today was my first time here, I searched every nail salon in Rancho and yelp offered to book the appointment and to my surprise they responded right away having appointments available. They are so up to date with the latest nail trends gave have me super excited to come back and try something new. Also for how high end this place looks the prices are very reasonable. I'm definitely referring my friends. read more

See all

Great service, friendly staff, and very understandable. I recommend this nail-spa for anyone who enjoys a nice settling quiet relaxation moment. read more

Posh Nails - Nail Salons Near Me - Ontario, California

Made an appt. for 3 pedicures, got there and waited about 15 mins before I could be seated, and then waited another 20 mins before any one started on us. I had wanted to upgrade to acrylics instead of basic manicure but not everybody that works there is trained to do it so they told me that I had to stick with a basic manicure which was a bummer. The manager or owner whoever she is that was answering the phone and calling the shots was stuck up and rude. Overall the service itself was average, the customer service was okay they didn't seem to concerned as to having us wait 35 mins to actually get worked on when we had a appt. I'm unsure if I would come back especially waiting that long to get serviced on when I had a appt. in the first place. read more

Posh Nails - Their pricing when I went on 1/10/21 - Nail Salons Near Me - Ontario, California

This salon does great work but their customer service is very poor you make an appointment and you still have to wait over 30 minutes and then other people to come in behind you get service first and they claim an appointment even though you've had an appointment and you still have a missing I'm very disappointed as babe dollars there and let you take a Smith horrible beware read more

I'm officially done coming here. Every time I come here I'm waiting over an hour with and appointment. I spend at least $100 every time I come in here and tip too generously obviously because the next day after I got my gel set it chipped!! When I came to get it fixed I was told to come back she doesn't have time. Your clients are the reason you have a business. You should treat them accordingly. read more

Posh Nails - Horrible!! - Nail Salons Near Me - Ontario, California

Was in the area from Laguna Hills today and I came in because I wanted really long flat nails and a pedicure. They both look sooo good and the lady who did my nails was so funny. They were pretty fast and she did exactly what I wanted. I honestly might drive the hour to come here from now on. It's the shape for me ! They deff need to turn the AC on though. I was sooo hot so I know the workers had to be too. read more

Posh Nails - Nail Salons Near Me - Ontario, California

See all

5 Following Kacie around the world. Best gel manicure ever! I won't let anyone else touch my nails. read more

Posh Nails - Elegant and gorgeous! Bling bling! - Nail Salons Near Me - Ontario, California

I went in yesterday for a full set. Had to wait 50 mins past my appointment time which was fine, they seemed understaffed and really trying to help everyone. Everyone was lovely. My nails ended up looking fine but the process was very painful. At least four times I pulled my hand away in pain from filing/shaving my actual skin. Instead of doing the cuticles with the little cuticle devices they used the sander tool which was painful and left the skin around my nails raw, painful and not great to look at. (Picture) What I assume was the owner was very nice and helped fix some little things that were wrong. Overall I think a good place if they get the scheduling down a bit more so they have time to do things slower and less painful. read more

Posh Nails - Nail Salons Near Me - Ontario, California

First time here! I loved the ambiance and the aura I got from this place. The people were so nice and accommodating. When I walked out and realized my toes got a little messed up, I called and they would fix it for me! My hands came out better than I expected. Will be coming back! read more

Posh Nails - Done by Kim - Nail Salons Near Me - Ontario, California

See all

The first time I tried this place I had a good experience getting GelX. My nails came out beautiful i loved them. I came a second time and I had another good experience. The third time was not so good. I came in to get Gelx and she ( i dont know her name sadly) started removing the old set but she was doing it with an acrylic nail that she pulled out from her box. At first I thought it was weird but then I thought they know what they are doing. It started to get painful by the third nail. As she was doing my second hand she pulled too hard and broke my nail. It hurt so bad and I was bleeding like crazy. She told me to put my finger in a liquid. At first I thought it was alcohol to disinfect but it was nail polish remover. I was honestly really frustrated and in pain at this point. She didnt even acknowledge that she broke my nail. She wanted to proceed with doing acrylic nails after she just broke my nail. And where it broke was not at the tip it was almost down the middle of my nail. Also, I didnt want acrylic nails I wanted GelX so there was just alot of miscommunication. I didnt end up getting anything done I left and let my nail heal since then. I just wanted to write this so if you go here be specific on what you want and make sure they understand what you are getting and to speak up if something looks or feels weird. There are some good nail techs here. I attached a picture of my nail but its healed quite a bit since then and grew out (my nails grow fast) but u can still see where it broke. read more

Posh Nails - Nail Salons Near Me - Ontario, California

I'm so upset. They are way over priced. They are charging 80 $ for a full set with designs yet they are unable to do the designs I requested. They have limited jewels and on top of that my nails are crooked and lumpy. Edit. The lady at the front who i believe is the owner totally fixed my nails. I'm so much happier. Still no design but. My nails looks 100x better. I think If you come here you should know who you're getting. read more

Posh Nails - Nail design is not straight and doesn't cover the whole nail. - Nail Salons Near Me - Ontario, California

See all

This is my second time going and I'm not a fan of their customer service and time management. My nails come out fine so I can't complain about their work. I've noticed that they will tell people to wait even thougH they can't manage the amount of people coming in. They will tel you a 15 min wit that turns into an hour rushing the quality of work they do. Just be honest. What bothered me this time was that I asked for a gel mani which is 25 dollars and charged me 30 because he used soemthing to make the gel harder which I never asked for or agreed to. read more

First time going here. The staff was very rude. They made rude comments under their breath and did not say thank you when you tipped them. They don't care if you have to wait an hour for your nail appointment as well. The woman cut my skin really bad and did not care to apologize to me about it. I asked her to cut my nails because some were longer than others, and she wouldn't for some unknown reason??? Would not recommend going there. They charged way too much which in my opinion, was a bad job. read more

Posh Nails - Cut on ring finger. - Nail Salons Near Me - Ontario, California

See all

Rude employees, wait time is endless, not worth a visit, keep your money, try a different business.

This is my personal opinion of this Salon. My previous review was forced to be remove because the owner Kim Nguyen would not refund me the money she double charged me unless I took my original review down. That in it of itself is so unethical I took it down to get my money back and I'm writing a new one This experience was so awful I just hope no one has to go through the same thing. So the only payment they told me they were accepting was zelle and cash. The owner knew that she was experiencing issues with her app but never mentioned it upon payment time. I zelle'd Kim Nguyen $75 and she would not let me leave until she received it. I had the confirmation on my end and showed her my bank account and confirmation proving that it was sent. She still refused to let me leave so I ended up paying heR cash and she said I could call and cancel my other payment. Well I call zelle and they don't do cancellations only she would be able to give me back the money. SHE KEPT BOTH PAYMENTS. In my original review I also mentioned the service I got was pretty bad I'll attach pictures of what I wanted verses what I got. Granted I did call zelle and they said that payments are being delayed at the moment BUT THAT DOES NOT GIVE POSH NAILS THE RIGHT TO DOUBLE CHARGE ME AND PURPOSEFULLY KEEP MY MONEY UNTIL I TAKE MY REVIEW DOWN. You are a business. I am a customer I proved I paid. I should have NEVER been threatened or treated like that. I have spent over $300 at this salon and when I called the owner to resolve the issue she hung up on me. I physically went to the store to get my refund I was owed and even though it wasn't rightfully her money she refused to give it to me unless I took down the review of the AWFUL NAILS I GOT TOO. Rant over just don't go here. read more

See all

The owner of this establishment has the worst attitude I've ever dealt with in life! I've been here on a few occasions and it's the same every time I've even heard other clients agree with me. I came In today and asked for a all over gel color I then changed my mind and decided on a French then said it wouldn't look good without the powder base I then told her it's completely fine if it's not exact because I change so often. I told her she needed to learn how to speak to people when someone's paying you for a service it should be respect both ways she then began to tell me if my attitude is bad why do you keep coming back I told her so you don't care about your attitude she told me no. read more

Got my nails done yesterday I love them so much! The customer service was great and very professional. Kim did an amazing job making sure i was satisfied. read more

Posh Nails - Butterfly pink nails - Nail Salons Near Me - Ontario, California

They rush the black people out fast I literally came in and got my nails done and there were people in there before me, but I left before everyone a rush, other races. read more

UPDATE: I was able to get an appt in today and had my nails redone by the owner of the salon. She was very sweet and attentive to my complaint. Also, the woman at the register was very kind, she looked at my nails and completely understood my frustration. Thank you! read more

Posh Nails - Nail Salons Near Me - Ontario, California

See all

I was reluctant to schedule an appt here because of some of the reviews however I am the person that has to experience for myself and not believe everything that is posted. Well I'm glad I did. I walked in and was seated within 5 minutes the gentleman that was going to do my pedicure (Peter) came over and said I'll be right with u. When he started his first words were high how are u and what's your name. Everyone was so friendly and conversational I felt like I had been going here for years. My pedicure came out amazing and then I had dip done by Tonya! Again, so friendly and nails look amazing. Please don't judge a location from bad yelp reviews sometimes our own attitudes impact our experience. I will definitely be back.. thank you for my experience. Sincerely April read more

Oh my gash! This place does not disappoint! Not only are they open and accommodating during this terrible time but they do it will a smile ! Yes I called and waited what do you expect people?!!? We're in a pandemic! These ladies are giving us all they have and more !! I made an appointment for my mom her cousin my self and my partner and they took their time with each of us ! Catering joking and laughing ! Beautiful nails beautiful ladies thank you so much for everything!! Be patient they will give you the best treatment don't forget to go back when they're opened again! See you soon !!! Thank you for being here for everyone during this time !! read more

Posh Nails - Nail Salons Near Me - Ontario, California

See all

Bad service. They never abide by your appointment time, if you're someone with a busy schedule you make an appointment for a reason. Don't tell me one time and then make me wait, they claim its a few minutes but its always longer. Wont be back. read more

ABSOLUTELY LOVE KACIE !! she's fast and overall just amazing! definitely ask for her if you go . customer service is amazing read more

Posh Nails - Kacie - Nail Salons Near Me - Ontario, California

Jenny and Tony no longer work here. Apparently they quit. Unfortunately the lady who scheduled my appointment failed to tell me this over the phone and am finding out now! The fact that she lead me to believe my appointment would be with them is what I don't like. She should have told me they quit and allowed me to decide if I still wanted to come. Nevertheless, I'm here so we will see how this turns out. If anyone knows where Jenny and Tony went....I'd like to know. read more

See all

I love my nails . Tammy was my nail tech. She is very professional, took her time and knows what she is doing. I will be booking another appointment her. Ladies ask for Tammy read more

Posh Nails - Nails multicolor - Nail Salons Near Me - Ontario, California

See all

Love my nails. Worth waiting for them.definately going back. Wait wasnt to long.not sure name of person who did my nails, but they were awesome read more

Posh Nails - My daughter fresh set. Loved them - Nail Salons Near Me - Ontario, California

See all

Monday 6 p.m I went for a dip mani on my real nails and regular pedi and was out of there by 8 p.m. Tuesday morning on my way out there door to work a nail easily popped off like a press on nail. I called and they told me to come in on my lunch. I did and they repaired it. An hour later another one popped off. When I called to let them know. They asked me what do I want them to do about it. I asked them if I can go in after work and have it fixed without having to wait. They told me NO! that's when they are busy and I should be more careful with my nails. Ugh! I was frustrated and just hung up instead of returning the rudeness. By dinner time my boyfriend pointed out another nail had fallen off. Today is Friday afternoon and only 4 have survived. read more

See all

I love this nail bar I come all the way from another city to come here great service clean and professional read more

Posh Nails - Nail Salons Near Me - Ontario, California

See all

I spent $50 and got peeling in the top coat on my acrylic nails. I am extremely disappointed in the quality of their gel polish it has ugly dark air bubbles on my white nails. I do not plan on coming back and I wouldn't recommend it to anyone else. This is most likely the reason this is the only nail salon with no wait read more

See all

Full gel set with design. Kacie was professional and efficient. She took her time and treated my friends and I well. Would definitely come back. read more

Posh Nails - Full gel set with design. - Nail Salons Near Me - Ontario, California

This morning I walked in at 9 am and I know the owner is really rude. I've been going for past year after covid' and every time she is rude to someone this time it was me' I only asked her how long and she screamed at me saying I'm on the phone. She was talking to her grandchildren. Minutes past I asked again and she screamed at me again. The customers were also in shock' I told her she was rude as a business owner. No customer service at all read more