Stopped by to pick up my package as this was a DHL drop point. Great service, clearly a family run establishment but the Indian lady working was friendly! Got my package quickly. read more

Not sure why they only have 3 star reviews. I love coming here for their excellent and friendly customer service and always being so courteous and helpful. Thank you! read more

Email and copy services quality location and great value for what I needed and fast. Store was very thorough and friendly.

I was in a hurry for work stopped by here to send birthday presents out , didn't have anything wrapped or in a box just the things I wanted to send! They boxed everything up for me very nicely and made sure it was secured and packed nicely ! They were so nice about it also made sure the box would get there by her birthday!!! It's nice to see there are still nice helpful people out there!!! They didn't have to do that for me , I'm so very thankful and grateful for them! Now I can make it to work on time very convenient !!! read more

Always excellent service. Notifications of packages received very appreciated. Helpful with all my shipping needs. Great value.

The Indian lady working on Monday afternoon 9/11 was extremely rude and incompetent. She didn't know how to help customers at all. Avoid this place! read more

Horrible service! UPS dropped my package off here, my husband came to pick it up since I work the exact hours they are open and they refused to give my package to my husband. Even after showing ID and confirming the last name and having the ticket. UPS, please don't leave my packages here again. read more

Great service, friendly and helpful employees, and gets the job done! If you need to drop off a package and make sure it's in good hands, this is your place to go. I've have multiple issues with other places losing my packages or things going missing, but Post Box Plus has never failed me. Will continue to come here and recommend to others! read more

Using this mailbox almost 3yrs Very responsibility. Never lost any mails or packages Highly recommend read more

HORRIBLE HORRIBLE HORRIBLE..............OMG!!! Went to drop off some packages this morning and the first thing the lady says is how many do you have? I didn't even get to answer her and she tells me I have to go to the post office. I asked why and she couldn't give me an answer she just said again I had to go to the post office. I only had 4 packages. There was no line and no one else there. Not sure what and why that happened. I told her it's sad because I'm trying to support my neighborhood businesses and she turns me away. I don't usually go here because honestly I forget that this place is here. I was picking up food next door so I thought I'd stop in. I won't make that mistake again. So sad.........not sure what to think about this experience. read more

Service is very friendly and courteous. Easy to locate. Needed a copy quickly so I found this place that was the closest to the post office. read more

Lady behind counter was rude when I chose not to pay her "marked up price" for shipping (her own words). Then would not accept the prepaid package I had brought with me (told me to take it to the post office myself). She told me USPS didn't pick up at their location. Seems impossible since USPS serves the P.O. boxes that they rent out. Plus I've never heard of a shipping center that didn't get USPS service. Come on. read more

The lady at the front had amazing customer service. Was very helpful and patient. Definitely recommend!

Why is this post office drop off charging to drop off boxes when I am sure they are being subsidized by our USA government.? .50 per box when I have already paid to ship it to sender? I refused and walked out! This needs to be reported to officials. read more

Excellent Service!! The Lady Who Runs This Store Is Consistently Welcoming And Sweet, There Is A Warm Ma And Pa Sparkle In This Place I Really Like So I Don't Mind Paying A Little Extra For Stamps. Great Location To Drop Off Mail After The Bank Or Before Grocery Shopping/Picking Up A Prescription At Vons, Check it Out You'll Love It!! read more

Very nice people. Kind and helpful. Easy to use to return your packages through FedEx.

Just go to USPS down the street. I wanted to ship a small package less than 16ounces and she would not let me ship first class like USPS would. The lady behind the counter insisted I ship ground which came out to 8$...Never going here again. read more

The worker/owner was rude when she told me there was a charge to drop off a pre-paid UPS package. I think giving them 1 star was too generous! I will never give them any business and hopefully encourage others to look elsewhere. read more

These business owners DO NOT KNOW BUSINESS ETIQUETTE OR GOOD CUSTOMER SERVICE!!! My parents have been Walnut residents for 45 years and support local businesses. After 8 years or more of doing business with them, paying their account on time, respectful to them, decided to close their account. 2 years later, a package was attempted delivery to them in error. After inquiring about this, the owner threatened my mother that an error like that "better not happen again" and continued to yell at her. My mom was trying to help fix this error by attempting to discuss and notify them-the owner didn't let her speak just yelled at her! The owner needs anger management classes-they are rude, disrespectful and down right verbally hostile. They don't deserve to have a business with that attitude! Shame on Post Box Plus!! read more

TL;DR: money hungry, rude, ridiculous. WISH THERE WAS LOWER THAN ONE STAR! At first I was going to pay for a ridiculous box 3 something or 4 something to send a box router. When I took out my card she said "debt 5 dollars minimum" then I said "it's credit" where she said "credit is a 10 dollar minimum". At that point I was so enraged I just burst and said just run it! Where I got my reply "50 cent charge" ..... In a sense the minimum did not matter since it went through, she couldn't gotten anyone else to 15 dollars for something just to fill their pockets. The next time I went to drop off a fedex package for my sister and she said "50 cents is what I have to charge you" I said okay, took out my credit card and she scuffed and said "it's way too low". Went to my car and grabbed change and give it to her and left. read more

I walk in say " Hello I wanted to see if I can drop this off (prepaid package) ,she said it's 50 cents. " for what I asked, all she said was, drop off. First of all, it's always polite and should be business practice to greet the customer and if you're going to charge a fee maybe have an explanation as to why there's a charge. 50 cents isn't going to break the bank but bad customer service will. I don't plan on going back here with the interaction I received but I do believe if you were better at greeting the customer and have a little more interaction maybe people will be more willing to pay it and even comeback. read more

Four star is good. I pick up my package at Tuesday afternoon(4pm) and I am the only one picking up. So is fast. The boss are pretty nice. She wish me to have a nice day. What can you expect more from a person doing the same thing everyday. (Picking up package have no additional fee charge) read more

I love this Place. cheap shipping rate, excellent service, friendly and co-operative stuff, Must use this place for any kind of shipping / money transfer services...etc. very cheap mail-box rent. read more

Do not drop off a package here with stamps. Due to security issues, the post office will send it back to you. I found out the hard way.

This place is odd. There's only one worker so the wait was annoying. I went to get passport photos and the lady took me to the back and she told me to look into the camera twice, I thought I had been doing that (it was very dark in the back) so I asked where to look exactly and she ignored my question, took the picture and charged me $13!!!! For 2 tiny 2×2 pictures. The price is ridiculous here. The only reason why I didn't give it one star is because she wasn't very rude to me (apart from ignoring my question). read more

I have had my mail box here for years and over all a positive experience.

The owners are helpful and service is awesome . They always email me when I have package to pick up. This is a small business , family business. You just have to communicate with them to get better service . read more

I like the service. very good price for shipping and mail-box rent. stuff was very helpfully and friendly ....finally i found very good post box around me..............Thank you Post Box Plus read more