This place has great customer service. The personnel here speak fluent english,chinese, and…read moreTaiwanese. There is also, Pug name Frankenstein that greets you, when you come through the door. If you prefer not to have the dog around while you are shipping Jennifer would be gladly to put him away. They mainly ship to China, Hong Kong, and Taiwan.

From the owner: We specialize in oversea shipping to: Taiwan, Hong Kong and China. No parcel is too small or too…read morebig to ship with us. We offer competitive rates with many shipping providers.

There are 20min parking spots right in front or around the corner…read more We have been coming here almost every day from selling stuff on eBay and needing boxes. This store is very quaint and welcoming! The owner/person at the register was really nice. And they have great prices here (there is a shipping store walking distance from us but their prices are not great or service so we are willing to drive here). I highly recommend coming here for your box needs! And they have some sports paraphernalia like jerseys and Nike shoes (all under $100) and random trinkets.

I went in to do a drop off and was feeling all over the place, not having anything prepared. I felt…read moreembarrassed walking in with a packing slip the size of my head. I didn't catch his name but I'm assuming he was the owner, but he was really nice and helped me out. I'll be coming back for sure and everyone else should too.

This specific location was so great, that it made me deviate from my usual food reviews. They took…read morecare of everything I needed, and were so nice and kind throughout the process. Solid 5/5.

Super organized and clean! Service was great and they were extremely helpful and friendly and…read morewelcoming.

GREAT and friendly service offered by ALL the employees every time I have visited this location…read more Employees go out of their way to make everyone feel welcome and appreciated. The better is always very clean, well-maintained, and fully stocked with supplies. Parking is readily available in the large, private parking lot.

Extremely disappointed with the lack of basic helpfulness at this store. I forgot my phone and…read morecouldn't access the shipping address I needed. I asked the employee if he could quickly pull up a browser to search for it--it's a well-known place where typing literally two words would populate the exact address. I get that there are security protocols and I couldn't touch their computer myself, but for an employee to show zero effort or resourcefulness is ridiculous. We live in an age of AI and instant answers, yet basic customer service apparently doesn't exist here

Go to this location a lot. Not a long wait, pretty quick with the process; friendly staff and…read morehelpful Store is decent size Parking is easy Store is easy to find They do print your labels for you at a reasonable price. Understanding to your needs, offer tracking info and boxes and packages you can purchase. Hours are good.

After going here now for a while, it seems like the owners are no longer working there, and just…read morehire younger employees who are not as attentive and the customer service isn't as good as before. I still go here to drop off my Amazon packages, but I have to say that now that the owner isn't at the store any longer, customer service has definitely declined. Nonetheless, they still do give you a receipt when returning your Amazon package and it can definitely be worse.

It's not too late To ship it…read moreShip it good... Simple in and out Amazon return dropoff. 5/5 Service Great service at this location. They help you with all your shipping needs. Only have had to return Amazon items so they'll scan your barcode and print you a receipt. 4.5/5 Parking Parking is available jusy not right by the door unless you have a handicap placard is the AMC is in the same shopping center. So if you need to ship it and ship it good, visit this UPS store. Psalm 121:2, God bless

I had a disappointing experience at this UPS location. While I was speaking with another employee…read morewho was assisting me, a different employee interrupted our conversation even though she was not helping me. I felt her tone was rude and unprofessional, and it made the interaction uncomfortable. I would appreciate better customer service and more respectful communication with customers in the future. I didn't catch the employee's name, but she was working at the right counter around 1pm.

Call Oscar to make an appointment to get your boxes picked up. (626)242-4168…read more Time frame for pick-ups do not accommodate customers who work weekday mornings. Basically it's only between 10-2pm during the weekdays. Payment methods is only cash or check. I used their services last spring and the parcels took 2 months to arrive but they made it to the recipient safely.

I always use Forex Cargo to send Balikbayan boxes to the Philippines. Marvin has always been…read moreproviding great customer service, he's polite and he always try to accommodate my time to pick up boxes. Call Marvin at (626) 926-6391.

this is my local post office, I've never had an issue with them! i usually use the self-serve kiosk…read more(it saves me time), but today was down for some reason :( workers are fast and efficient, i haven't had to wait for more than 5 minutes.

I understand the previous reviews about the long waits, and how people can get frustrated when they…read morehave to wait longer than usual. I didn't experience that today because coming I was helped by my rep, who provided valued service in helping me ship my package. As someone who doesn't use the PS a lot I often have questions about packing and wrapping, so I brought extra items to help with the process. The rep, Lynn, not only offered to help wrap the rest of the package, but also was patient in answering my questions about shipment date and tracking. I'm glad I was able to experience such a positive interaction with her and will be utilizing this service and location in the future. Hopefully they can find more people to man the counter, because a line did form after I left. But inpatient people will also be a problem in any business and that shouldn't fault the reps.