Very nice people who provide thorough and conscientious service. They know their product thoroughly…read moreand certainly take the time to explain the details so that we know what to do next.

Service is OK, but the last time I was there my problems weren't solved completely. I had a…read moreMacBook air with password issues that was partly fixed for $50. Also had an iPhone that wasn't charging and they fixed that at no charge.

I'm writing this review on my newest refurbished computer from Cyber Exchange. This is probably 6…read moreor 7 computers over the past 15 years. Adam is always helpful when selecting a machine and the adaptors to enable the devices I already have to work properly. The favorite thing about the computes from Cyber Exchange is that they don't have the promotional software installed that I see at other retail stores. The computers have just the current operating system, clean and nothing else to work your way through.

So I'm giving this place a good review; I haven't been to them since, before they moved to there…read morecurrent location (previously they were down the street next to cumby's/hooters). the service I got was good and professional, so would say to give them a chance.

My son took his very expensive laptop to them to repair a charging problem. It needed a new…read moremotherboard but they didn't tell him that. They put in a charge port that behaved the same as before the repair. They refused to refund his $170 that he paid for a repair that didn't repair the problem. Do not go here!!!!

DO NOT TRUST PC WAREHOUSE…read more I brought my laptop to PC Warehouse because my webcam stopped working after the most recent Windows update. A few days later, they called and said that restoring my computer to factory settings would completely fix my issue, and to not worry because they would save all my files and data (though I would have to redownload certain programs). After six days, I picked up my laptop. The webcam was not fixed and after I got home I realized 99% of my data was lost. When I call and ask them if they have an external save of my data, they tell me that they don't know, and that they're willing to take another look at my computer, but cannot tell me how they plan on getting my data back. In short, if you value your time, work or possessions you should never trust PC Warehouse with your devices. I lost four years of personal data and college work because I made the mistake of trusting them.

Okay so it's a chaotic apple store and there are a lot of sales reps but not a ton of…read moretechs/geniuses, it's crowded and everything and whatnot but the people working there are excellent considering the circumstances (like when absurd people like me come in) But this review is mostly for Danny who was not only kind enough to help me with a warranty issue on my AirPods but also took the time to give me advice on what sort of accessories to buy and helped me get my life right with a new case and cables. His colleague was also super helpful and I didn't catch her name!! But she sold me on a new car magnet adapter phone holder thing that I've needed for ages. Overall super glad I got them when going into the store, Danny and his colleague deserve a raise and a bonus and more for being so helpful and bearing with my crazy energy coming into the store

We were at the Apple store in Holyoke last week to purchase a new IPad. We were told to wait and…read moresomeone would come and help us. No one came and we asked the woman again and she wouldn't take our name and told us to wait. My husband is disabled and the security guard was concerned and came over and offered him a seat. He declined and we continued to wait even though some of the workers were huddled and chatting amongst themselves. A kind customer offered us his appointment spot. At this point we decided to leave. This is a very poorly run poorly run store. We probably would not return to this store.

Once again, GoGeeks bailed me out of a problem for which I was totally in the dark. I have used…read morethem many times and bought equipment from them and always found GoGeeks staff to be responsive, efficient, pleasant to work with and reasonably price. I have used them many times over several years and recommend them to family and friends.

Home visit to get Printer working - the day after I tried to print something & it didn't work…read more Flat out refused to return. I am disabled and had been release from rehab a few weeks before requesting their services. This is the company I purchased my computer from and have used them for servicing.

Robert is very responsive and worked quickly to repair my laptop in a timely fashion…read more Knowledgeable, friendly and excellent service- A+

I struggled for years with with slow internet, weak wi-fi and outages that sometimes took days to…read morerestore getting BS excuses from agents half-way around the world. Robert suggested buying my own equipment and switching providers and what a difference it made. Robert hooked up everything, all I had to do was enter a new password. I now have incredibly fast internet, strong wi-fi with great customer service from Robert and the new provider at a competitive price. Southwick Computer is the Best. Bill D.

Exceptional service, fixed my son's play station in 2 days and gave great advice for preventative…read moremaintenance.

Fixed my son's iPad quickly and for a very reasonable price. I would absolutely go back if the need…read morearises.